---
description: Review of AlayaCare Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: AlayaCare | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Home Care Software](/directory/4779/home-care-software/software) > [AlayaCare](/software/381258/alayacare)

# AlayaCare

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> AlayaCare is an end-to-end technology platform for public, community, and private home care organizations created to manage the entire continuum of care, including needs assessments, care plans, scheduling, route optimization, billing and payments, and visit verification. &#10;&#10;Established in 2014, AlayaCare was founded on the idea of modernizing the way home-based care is managed by removing repetitive tasks associated with all functions of client care. With a strong commitment to research and development innovation, AlayaLabs is a team of scientists, product managers, client service professionals, and homecare industry experts created to leverage emerging technologies like AI and machine learning to open up new operational efficiencies and insights. Features including an employee retention dashboard, optimized scheduling, clinical notes detection, and a way to move and connect secure data established AlayaCare as a company that offers a cloud-based solution accessible via desktop and mobile app—combining in-person and virtual care for providers around the world.
> 
> Verdict: Rated **4.1/5** by 188 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 188 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: AlayaCare
- **Location**: Toronto, Canada
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$1,000.00
- **Pricing Details**: Contact AlayaCare for detailed pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Australia, Canada, New Zealand, United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Automated Scheduling
- Bill Payment
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Care Summaries
- Charting
- Claims Management
- Client Management
- Client Portal
- Clock In/Out
- Communication Management
- Compliance Management

## Integrations (9 total)

- CareAcademy
- Docmosis
- Google Maps
- Hireology
- Pentaho
- QuickBooks Online Advanced
- WalkMe
- Waystar
- eFax

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Home Care Software](https://www.softwareadvice.ie/directory/4779/home-care-software/software)

## Related Categories

- [Home Care Software](https://www.softwareadvice.ie/directory/4779/home-care-software/software)
- [Private Duty Care Software](https://www.softwareadvice.ie/directory/4077/private-duty-care/software)
- [Patient Portal Software](https://www.softwareadvice.ie/directory/1475/patient-portal/software)
- [Home Health Care Software](https://www.softwareadvice.ie/directory/4406/home-health/software)

## Alternatives

1. [InMyTeam](https://www.softwareadvice.ie/software/257114/inmyteam) — 4.6/5 (85 reviews)
2. [Alora Home Health](https://www.softwareadvice.ie/software/2085/alora) — 4.5/5 (151 reviews)
3. [AxisCare](https://www.softwareadvice.ie/software/126808/axiscare) — 4.6/5 (729 reviews)
4. [eRSP](https://www.softwareadvice.ie/software/276586/ersp) — 4.2/5 (99 reviews)
5. [CareSmartz360](https://www.softwareadvice.ie/software/20460/caresmartz360) — 4.8/5 (181 reviews)

## Reviews

### "Four Years with AlayaCare" — 4.0/5

> **Wendi** | *11 August 2025* | Individual & Family Services | Recommendation rating: 9.0/10
> 
> **Pros**: The thing I like most about AlayaCare is its ease of use. Client/patient management is detailed and thorough. Scheduling is easy and intuitive. The customer support is outstanding\! Our account manager is fantastic and very responsive.
> 
> **Cons**: Data Exploration and the reporting functions are very challenging. AlayaCare has recognized that and has made improvements over the last two years.
> 
> We have been with AlayaCare for four years. The implementation training was very thorough, and the learning curve was minimal. There have been some bumps in the road, however, our account manager and customer support are extremely responsive and help us to find solutions that work for our company.

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### "Great and innovative platform" — 4.0/5

> **Zach** | *30 September 2025* | Hospital & Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: Alayaconnector and Data Exploration. These 2 tools greatly enhance our productivity and insight to our care. Alayaconnector allows us to streamline workflows and make it easy for our office staff to do their work.
> 
> **Cons**: Time to implement features or suggestions. Features do not work right out of the box. We have had struggles with new features rollouts that are difficult to test with in staging/UAT. As well as parts of the features are broken in live.
> 
> Overall we enjoy using alayacare and it's advanced suite of technologies. The little struggles we have can be worked around. We are excited for all the new features.

-----

### "On the right track" — 3.0/5

> **Leigh** | *11 April 2025* | Hospital & Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: AlayaCare is on the right track will be an overall great program. Still have some work to do
> 
> **Cons**: inconsistencies with all pages. &#10;Some pages have +1 (dates) for filters others do not&#10;some have example 1.5 hrs while others have 1:30  &#10;just not consistent. Some of the logic behind development doesn't make sense while working with simple pages
> 
> AlayaCare is appealing to the eyes. Customer care (zendesk) is a great resource.&#10;AlayaCare has come along way in the past few years and continues to improve the applications.

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### "Ready to Optimize" — 4.0/5

> **Nicole** | *30 September 2025* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: AlayaCare has many features that we have only begun to utilize. We like how the caregiver app and portal streamline our data flow and created a more efficient daily operation.
> 
> **Cons**: The support and procedure documentation and training tools need to be curated to ensure the more recent info is available.
> 
> Overall, AlayaCare is a good fit for our team. We are still learning and looking forward to being fully optimized.

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### "Switch to Alayacare" — 5.0/5

> **Andrew** | *9 October 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use and quick implementation. Mobile clock-ins with auto and manual approvals. Comprehensive data and reports.
> 
> **Cons**: Some UE issues with the mobile app. Creation of reports in data exploration could be easier to use and create.
> 
> Overall our experience has been great, the switch to Alayacare 1.5 years ago has really made a difference in updating our operations to keep competitive with larger home care agencies.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/381258/alayacare)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical/alayacare-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/381258/alayacare> |
| en-GB | <https://www.softwareadvice.co.uk/software/381258/alayacare> |
| en-IE | <https://www.softwareadvice.ie/software/381258/alayacare> |
| en-NZ | <https://www.softwareadvice.co.nz/software/381258/alayacare> |

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