--- description: Review of Rinkel Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Rinkel | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Cloud Communication Platforms](/directory/4386/cloud-communication/software) > [Rinkel](/software/381552/rinkel) # Rinkel Canonical: https://www.softwareadvice.ie/software/381552/rinkel Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/381552/rinkel?page=2) > Rinkel is telephone software designed by entrepreneurs for entrepreneurs. Ordering and setting it up is extremely easy; you just have to choose a phone number (or request number porting if you already have a fixed line number), choose the plan that best suits your needs and make the first month's payment. Our knowledge base is super extensive and covers every question our customers have ever had. And if you can't find the answer to a question, our customer service team will help you quickly and kindly. Our system is better than VOIP, since we use your own GSM network. This means that you do not use your data to make calls (saving costs) and that the quality and stability of the call is superior. All our plans include calls through our free app and from the Webphone, the softphone in your browser. Our features include call forwarding and transfering, opening hours, caller ID, IVR menu, call queue, professional voiceovers, call recording and integration with other software, such as your CRM. This allows you to integrate all your call data into your management system to improve your customer service and train new team members. > > Verdict: Rated **4.7/5** by 38 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 38 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Rinkel ## Commercial Context - **Starting Price**: €10.00 - **Pricing model**: Per User - **Pricing Details**: Starting at 10€/month - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Dutch, English, French, German, Italian, Spanish, Swedish - **Available Countries**: Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, United Kingdom ## Features - API - Activity Dashboard - Activity Tracking - Archiving & Retention - Automatic Call Distribution - CRM - Call Centre Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Caller ID - Chat/Messaging ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Cloud Communication Platforms](https://www.softwareadvice.ie/directory/4386/cloud-communication/software) ## Related Categories - [Cloud Communication Platforms](https://www.softwareadvice.ie/directory/4386/cloud-communication/software) - [Telephony Software](https://www.softwareadvice.ie/directory/1710/computer-telephony-integration/software) - [Softphone Software](https://www.softwareadvice.ie/directory/1706/best-softphones/software) - [IVR Software](https://www.softwareadvice.ie/directory/1572/ivr-system/software) - [Business Phone Systems](https://www.softwareadvice.ie/directory/1714/business-phone-service/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (871 reviews) 2. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1781 reviews) 3. [3CX](https://www.softwareadvice.ie/software/4936/3cx-phone-system) — 4.4/5 (465 reviews) 4. [Aircall](https://www.softwareadvice.ie/software/77031/aircall) — 4.2/5 (459 reviews) 5. [GoTo Connect](https://www.softwareadvice.ie/software/2766/GoTo-Connect) — 4.5/5 (668 reviews) ## Reviews ### "SOLUCION PERFECTA" — 4.0/5 > **Salvador** | *30 January 2024* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Solución para teléfono VOIP que sirve para toda clase de PYMES > > **Cons**: No se puede usar con desvío al móvil español ----- ### "Una aplicacion muy buena" — 5.0/5 > **Adrian** | *29 August 2023* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Su forma de gestionar llamadas y redirigirar a otros moviles > > **Cons**: No poder recibir sms y tener que realizar las verificaciones a traves de llamada ----- ### "Fácil, rápido y económico" — 5.0/5 > **Adria** | *22 May 2023* | Pharmaceuticals | Recommendation rating: 9.0/10 > > **Pros**: Me ha encantado lo intuitivo y fácil de su funcionamiento. Además, cuando he necesitado ayuda, el servicio de atención ha sido amable y muy profesional. > > **Cons**: Hecho de menos la posibilidad de domiciliar el recibo y que este tenga que ir en base a una tarjeta de crédito. ----- ### "Muy buen servicio, con una atención personalizada" — 5.0/5 > **Aliana Beatriz** | *19 June 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Es una herramienta de trabajo muy fácil de utilizar. La integración ha sido bastante sencilla.La información de la web es bastante clara y la atención al cliente muy rápida. > > **Cons**: Que el pago del servicio se pueda domiciliar. > > Para una empresa 100% teletrabajo, es una herramienta muy útil. Nos ha ayudado a canalizar a todos los clientes a un solo número de contacto, sin necesidad de tener una central física. ----- ### "De momento, encantado con Rinkel" — 5.0/5 > **Ferran** | *10 July 2023* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Facilidad de uso, se nota son especialistas. El muy buen trato recibido y la llamada de \[contenido sensible oculto\] preocupándose por nuestras necesidades, que cosas mejoraría, etc. Se agradece te tengan en cuenta aun habiendo pasado ya a ser un cliente de pago desde el día 1. > > **Cons**: De momento ninguna, me queda mucho por probar ... Encuentro a faltar un reporting push por email con informes semanales o mensuales de las llamadas recibidas, perdidas, etc ... Ya sé que en la aplicación hay informes pero recibirlos por email te ayuda a poner foco y ser proactivo introduciendo mejoras en las llamadas de nuestros clientes. > > Tengo muchas funcionalidades pendientes de testear, en esta fase inicial le damos un uso muy limitado pero cuando crezca el negocio sé que todos las necesidades futuras ya las tendremos cubiertas por Rinkel. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/381552/rinkel?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/381552/rinkel) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data