---
description: Review of Echo AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Echo AI | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Conversation Intelligence](/directory/4847/conversation-intelligence/software) > [Echo AI](/software/382138/pathlight)

# Echo AI

Canonical: https://www.softwareadvice.ie/software/382138/pathlight

> Pathlight keeps customer-facing teams engaged and motivated to exceed expectations. The platform combines quality assurance, workforce management, real-time data analysis, communications, AI coaching, predictive goal setting, 1:1, recognition, and much more in one app. Pathlight empowers data-driven management at every layer of the organizational chart.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Echo AI
- **Founded**: 2018

## Commercial Context

- **Starting Price**: US$50.00
- **Pricing model**: Per User
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Canada, United States

## Features

- AI/Machine Learning
- API
- Access Controls/Permissions
- Action Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Benchmarking
- Call Monitoring
- Commenting/Notes
- Communication Management
- Conversation Intelligence
- Customisable Dashboard
- Customisable Reports
- Dashboard
- Dashboard Creation
- Data Capture and Transfer
- Data Connectors
- Data Import/Export
- Data Management

## Integrations (11 total)

- Amazon Redshift
- Five9
- GENESYS
- HubSpot CRM
- Kustomer
- MaestroQA
- Playvox
- Salesforce Sales Cloud
- Snowflake
- Talkdesk
- Twilio

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Conversation Intelligence](https://www.softwareadvice.ie/directory/4847/conversation-intelligence/software)

## Related Categories

- [Conversation Intelligence](https://www.softwareadvice.ie/directory/4847/conversation-intelligence/software)
- [Quality Management Software](https://www.softwareadvice.ie/directory/420/quality-management-software/software)
- [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software)
- [Sales Coaching Software](https://www.softwareadvice.ie/directory/4369/sales-coaching/software)
- [Customer Experience Software](https://www.softwareadvice.ie/directory/4574/customer-experience/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (984 reviews)
2. [JustCall](https://www.softwareadvice.ie/software/75453/justcall) — 4.1/5 (223 reviews)
3. [CXone Mpower](https://www.softwareadvice.ie/software/20067/nice-incontact-cxone-workforce) — 4.2/5 (581 reviews)
4. [Nextiva Contact Center](https://www.softwareadvice.ie/software/20035/nextiva-contact-center) — 4.5/5 (112 reviews)
5. [XM for Customer Experience](https://www.softwareadvice.ie/software/94382/qualtrics-customerxm) — 4.6/5 (255 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/382138/pathlight)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/manufacturing/pathlight-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/382138/pathlight> |
| en-GB | <https://www.softwareadvice.co.uk/software/382138/pathlight> |
| en-IE | <https://www.softwareadvice.ie/software/382138/pathlight> |
| en-NZ | <https://www.softwareadvice.co.nz/software/382138/pathlight> |

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