---
description: Review of SurveySense Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SurveySense | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Survey Software](/directory/4503/survey/software) > [SurveySense](/software/383053/customer-feedback-tool)

# SurveySense

Canonical: https://www.softwareadvice.ie/software/383053/customer-feedback-tool

> Marcom Robot Customer Feedback Tool makes it easy to collect and analyze customer feedback with online CSAT, CES and NPS surveys.

With Marcom Robot, marketing, sales and customer success teams can gauge customer sentiment, quantify customer loyalty, and get to know how customers really feel about their products, services, or interactions with their team.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Marcom Robot
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Mobile Survey
- Multi-Channel Distribution
- Reporting/Analytics
- Survey Builder

## Integrations (5 total)

- Freshdesk
- HubSpot CRM
- Intercom
- Mailjet
- Marketo Sales Connect

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Survey Software](https://www.softwareadvice.ie/directory/4503/survey/software)

## Alternatives

1. [UmfrageOnline](https://www.softwareadvice.ie/software/449992/Enquetes-Maken) — 4.6/5 (1627 reviews)
2. [Google Forms](https://www.softwareadvice.ie/software/179230/google-forms) — 4.7/5 (11432 reviews)
3. [SurveyMonkey](https://www.softwareadvice.ie/software/157864/surveymonkey) — 4.6/5 (10455 reviews)
4. [Jotform](https://www.softwareadvice.ie/software/433821/jotform) — 4.7/5 (2885 reviews)
5. [SurveyHero](https://www.softwareadvice.ie/software/450556/SurveyHero) — 4.7/5 (217 reviews)

## Reviews

### "Simple and affordable" — 4.0/5

> **Dennis** | *22 June 2023* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: I was able to set up SurveySense in just a couple of minutes with no training.
> 
> **Cons**: One-question surveys should be able to require comments and email if the score is below average.Multi-question surveys should have more flexibility to change style options like button style and colors.
> 
> Got the job done, affordable and responsive support team. The system works and is reliable. Hoping to see a couple of simple features developed on their roadmap.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/383053/customer-feedback-tool)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/survey/customer-feedback-tool-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/383053/customer-feedback-tool> |
| en-GB | <https://www.softwareadvice.co.uk/software/383053/customer-feedback-tool> |
| en-IE | <https://www.softwareadvice.ie/software/383053/customer-feedback-tool> |
| en-NZ | <https://www.softwareadvice.co.nz/software/383053/customer-feedback-tool> |

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