--- description: Review of Chaty Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Chaty | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Chaty](/software/383930/chaty) # Chaty Canonical: https://www.softwareadvice.ie/software/383930/chaty Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/383930/chaty?page=2) > Chaty helps businesses interact with customers, on their preferred channels including WhatsApp, Facebook Messenger, Telegram, Viber, Skype, Line, Email, Instagram, WeChat, Snapchat, TikTok, Google Maps, Vkontakte, Waze, Discord, Slack, Microsoft Teams, LinkedIn, and more. Team can make improvements to the customer's experience by using insights and feedback shared by your customers in a direct chat. Users can set triggers and targeting rules for chat widgets based on specific pages, dates, times, exit intent, or page scroll. > > Verdict: Rated **5.0/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 41 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Poptin - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Chaty offers four unique plans: Free, Basic, Pro, and Growth. Each paid plan gives you access to unlimited widgets \& channels, widget \& channels customization, triggers, attention effect, page targeting, custom channels, Google Analytics, custom CSS, traffic source targeting, date scheduling, \& country targeting for a limited number of visitors per month. Monthly \& yearly plans are available. Bigger plans are also available for businesses with 150K - 2M visitors per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Activity Dashboard - Chat/Messaging - Customer Engagement - Customisable Branding - Geotargeting - Interaction Tracking - Mobile Access - Monitoring - Offline Form - Real-Time Analytics - Real-Time Monitoring - Real-time Consumer-facing Chat - Reporting & Statistics - Reporting/Analytics - Search/Filter - Third-Party Integrations - Usage Tracking/Analytics - Widgets ## Integrations (49 total) - Big Cartel - BigCommerce - Bitrix24 - Blogger - Cafe24 - Concrete CMS - Discord - Drupal - Dukaan - Ecwid - Google Maps - InSales - InstaPage - Instagram - Jimdo ... and 34 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software) ## Related Categories - [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software) - [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software) - [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software) - [Customer Success Software](https://www.softwareadvice.ie/directory/4628/customer-success/software) ## Alternatives 1. [WhatsApp](https://www.softwareadvice.ie/software/285733/whatsapp) — 4.7/5 (16444 reviews) 2. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24183 reviews) 3. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1787 reviews) 4. [LiveChat](https://www.softwareadvice.ie/software/27068/livechat) — 4.6/5 (1727 reviews) 5. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (1001 reviews) ## Reviews ### "Great user experience added to our website\!" — 5.0/5 > **Angela** | *12 September 2024* | Sports | Recommendation rating: 10.0/10 > > **Pros**: Chatway was Easy to setup, ability to set hours available vs not and the notifications are all great. > > **Cons**: I don't have any dislikes at this time. > > When initially setting up, the tech support answered all my questions very fast. ----- ### "Fast support" — 5.0/5 > **Daniel** | *24 January 2024* | Automotive | Recommendation rating: 7.0/10 > > **Pros**: I had a problem with configuration i wrote a message and the response was very fast and solve the problem. The customer service is very nice and willing to help. A very nice option is a free package that allows you to test all the possibilities without incurring additional costs at the start. > > **Cons**: The process of starting the service is too long, it is necessary to provide payment card details even for the free package. ----- ### "Review for free button" — 5.0/5 > **Fachmy** | *16 November 2023* | Automotive | Recommendation rating: 3.0/10 > > **Pros**: I get free button :) Free trial with cool feature ----- ### "Awesome Tool" — 5.0/5 > **Akshay** | *29 January 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Best tool for unified communication at a competitive rate > > **Cons**: I did not find any problem with the tool. Its all looking good. ----- ### "Great multi-purpose chat widget\!" — 5.0/5 > **Geoff** | *14 September 2022* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I like the ability to customize the cosmetics of the widget itself and I like the amount of communication options. It has everything and you can display multiple at one time as an option. > > **Cons**: There really isn't anything I don't like about it. > > Overall experience has been really great. Having multiple points of communication for conversion when someone is on your website can be crucial. With this widget you can have as many points of contact through whatever source you would like and it is extremely easy to see and to use. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/383930/chaty?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/383930/chaty) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data