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About Infoplus
Infoplus WMS is a web-based warehouse management software solution for small to midsize 3PLs, eCommerce Retailers, and Wholesalers focused on taking control of overall inventory, warehouse operations and shipping.
Key features include the ability to manage unique workflows for different lines of business under a single software platform. Define distinct production line processes compatible with any iOS or Android base devices. Light Manufacturing with 'print on demand' capabilities as well as Kit On Demand functionality to handle eCommerce bundles and flash sales.
Give your business the ability to scale based to overcome the next need, challenge or business change with clicks of a mouse.
Implementation consultants help each warehouse establish the a custom workflow with industry knowledge to ensure a WMS drives the warehouse operation suited to you and your customers.
Infoplus pricing
Infoplus does not have a free version. Infoplus paid version starts at US$795.00/month.
Starting Price:
US$795.00/month
Free Version:
No
Free trial:
No
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Infoplus Reviews
Feature rating
5 reviews of 115
View all reviews
Lily
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 23/3/2023
Infoplus: King of CMS
I didn't expect to rely on Infoplus as much, but I will take this to every future opportunity in distribution and supply chain fulfillment.
Pros
Infoplus is user-friendly, approachable, but at the same time has the capability to allow for advanced usage. It's filtering systems allow for easy exports, and has the capacity to have it's information be spread outside of it's application
Cons
Nothing, besides user error. The software is pretty flawless, of course there are bugs, but the main issue came from staff error, which is human.
Matt
- Industry: Warehousing
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
2
4
Reviewed on 31/3/2023
Good System for the Money
They have a really good knowledge base and since their customer service is very untimely in their responses, this has been a life-saver. Need better employee tracking on Pick/Pack process. Also, need to have a scan out feature for their pack-out so you can move the Rate Shopping to post-packout.
Pros
The ability to customize the system and write custom scripts is important.
Cons
The system is extremely slow due to their servers. So everything takes longer than it should to complete. If they could speed up their servers, this system would easily be one of the best.
Reasons for Choosing Infoplus
3PL Central was not customizable.Reasons for Switching to Infoplus
Logiwa was a really crappy system. 3PL Central couldn't customize inexpensively. ShipHero couldn't track Production Lots nor Expiration dates or we would've gone with that option.Response from Infoplus
Hi Matt,
You'll be happy to know we have been hard at work over the last couple months to improve system speed and performance.. you should start seeing improvements over the next couples weeks!
Also, we now have a support chat feature that you can utilize for more timely responses. User Metrics/KPI's, as well as rate shop at the time of shipping is also on the roadmap! initially we didn't want the warehouse team to be able to impact the shipping cost but we've had enough traction on that, that we have added it to the map. Hope this helps! Thanks for the review.
Replied 3/4/2023
Brie
- Industry: Warehousing
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
0
Features
3
Ease of Use
2
Customer Support
2
3
Reviewed on 24/3/2023
A good Product but with some obvious design flaws
Pros
It is very handy to have an App portion to be able to integrate with our scanners to move product around. The app, it would be nice if a search feature could also use description or partial part numbers if the exact cannot be remembered while on the floor.
Cons
Some search features on the app are difficult to navigate if you do not have the product in front of you. Some fields that we would prefer not to have be customer facing are unable to be removed or hidden. Some information that we would need displayed is ither hidden or very difficult to find, such as tying PO's or Lot #'s in to specific locations. If we were to store multiple PO's in a single location of a single product, relocating does not give us the ability to select which PO if necessary. It isn't possible to create a Packing List unless creating a shipping label which does not give us the ability to see a one page picking sheet on orders that we choose not to have sent to our External system.
Christopher
- Industry: Warehousing
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
5
4
Reviewed on 21/2/2023
A Good Start
Our last system was an in-house system, so getting rid of that meant we no longer needed to keep it on hand. It also means if we lose internet or power, our customers can continue to use the system without interruption. Super useful. For the most part, I'm a big fan of the system, just needs some little QOL updates here and there.
Pros
I really like the scripting and customization options. That's more my area of the system beyond standard admin use. The easy integrations with various eCommerce solutions is also a big plus. We use the CartRover/Extensiv option, and it's gone very well for the most part.
Cons
Pack Station: We should be able to scan pack/case UPCs and have it pack multiple units at once. I had some suggestions about how it should work in a ticket out there somewhere.Mass Distribution/Bulk Shipping USPS: Any error in this process forces the void/refund process on all the parcel labels that were already successfully purchase. With USPS this is a huge annoyance, since the refund process isn't immediate.User Manager add Triggers Speed: For some reason, those two pages are always very slow to load, and it can be very annoying when I have to create a few new users for a client.
Jake
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4
4
Reviewed on 15/2/2023
Totally customizable, but at times unpolished
Year 1 (2021) was at times rough with Infoplus. I think they might have outgrown their customer support department. So when issues came up resolutions took a long time. However, they now a new, very solid, leadership team. I personally know most people on the leadership team, and they really are great to work with.
Pros
Infoplus is the most customizable WMS on the market. You're able to inject scripts anywhere in the platform. I have not seen a platform that allows you to access the API from within the product. We're able to do anything we want to, with the right amount of work. I have come across very few issues that don't have some sort of workaround by utilizing the API.The billing feature is also solid. It allows you to create invoices within the platform, although it doesn't push automatically to QB, it can with a 3rd party integration.
Cons
At times, Infoplus can be slow and clunky. Unpolished is the word I would use. Some workflows are unnecessarily complicated, requiring more clicks than really ought to be there. We ship in a 3rd party software because the packing/shipping aspect of the product is really devoid of key features. However, the integration with 3rd party shipping software (Shipstation) is solid. We've never had an issue and we're able to customize what information is sent/received as well.
