--- description: Review of e-automate Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: e-automate | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Service Dispatch Software](/directory/411/service-dispatch/software) > [e-automate](/software/384961/e-automate) # e-automate Canonical: https://www.softwareadvice.ie/software/384961/e-automate Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/384961/e-automate?page=2) > E-automate is a subscription-based enterprise resource planning (ERP) solution, available on-premise or in the cloud, that integrates accounting, contract and inventory management, purchasing, sales and service. The software is ideal for small and midsize businesses that sell, service, and support technology products and serialized equipment. E-automate enables users to convert quotes to orders with a single click, automate invoice generation, manage payables and receivables, and centralize inventory management in one easy-to-use tool. The system also offers robust out-of-the-box reporting that offers high-level financial statements as well as the ability to drill down to see profitability at the contract, customer, and equipment level. Other key features include integrations with meter collection systems, alerts for contract and warranty expiration, real-time inventory records, inventory replenishment and usage statistics, preventative maintenance call creation, service technician profitability information, and more. Modules for service dispatch, warehouse management, order processing, proposal generation and CRM can also be added for an end-to-end management and information system. > > Verdict: Rated **3.9/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 7 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: ECI Software Solutions - **Location**: Grand Prairie, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$300.00 - **Pricing Details**: Custom Quote - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, Ireland, Italy, Netherlands, New Zealand, South Africa, United Arab Emirates, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting - Accounts Payable - Accounts Receivable - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Archiving & Retention - Asset Lifecycle Management - Audit Management - Audit Trail - Automated Scheduling - Bank Reconciliation - Barcode/Ticket Scanning - Billing & Invoicing - Budgeting/Forecasting - CRM - Calendar Management ## Integrations (2 total) - Avalara - Naverisk ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Service Dispatch Software](https://www.softwareadvice.ie/directory/411/service-dispatch/software) ## Related Categories - [Service Dispatch Software](https://www.softwareadvice.ie/directory/411/service-dispatch/software) - [Document Management Software](https://www.softwareadvice.ie/directory/722/document-management/software) - [Equipment Maintenance Software](https://www.softwareadvice.ie/directory/405/equipment-maintenance/software) - [Business Management Software](https://www.softwareadvice.ie/directory/4371/business-management/software) - [Field Service Management Software](https://www.softwareadvice.ie/directory/4540/field-service/software) ## Alternatives 1. 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[PestPac](https://www.softwareadvice.ie/software/3686/pestpac) — 3.9/5 (253 reviews) ## Reviews ### "Professional Workflow software" — 5.0/5 > **Vincent** | *2 February 2026* | Printing | Recommendation rating: 10.0/10 > > **Pros**: Integrates all core business functions in one system, boosts efficiency with automated workflows, improves visibility into contracts/inventory, and helps track profitability and operations in real time. > > **Cons**: Feels a bit outdated or clunky with a less polished UI, customizations and integrations can be costly, and it may not scale smoothly for very complex or global operations. ----- ### "Great product for Startup's" — 4.0/5 > **Muhammad Ibrahim** | *28 April 2019* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The best thing about this software is that it is easy to use and understand. A small crash course is given to any employee and they are good to go. It also makes sure that there are no records missing in case an invoice is voided or a writeoff is being conducted, everything is shown and monitored. > > **Cons**: Many companies still have this installed on their servers which have to be accessed by teams through remote connection. Update to the cloud version would be reccomended > > With any new startup, the most difficult problem is maintaining the data especially for sales, inventory and accounting. EAutomate eliminates all of these issues without the problem of software being too complicated to learn and understand. Our company has relied on this since 2012 and it has never failed us. Would recommend this to any new startup to keep track of their system. ----- ### "Small Companies Beware" — 2.0/5 > **Todd** | *9 November 2020* | Computer Hardware | Recommendation rating: 0.0/10 > > **Pros**: There is very little I can express about what I like about this software. > > **Cons**: Overly complicated, missing key features (such as a bank account register), support takes days for simple issues, extensive training required. Accounting firm does not like it. > > We are a small company and for us this software does not work for the reasons I mentioned. If you have an full time accountant on staff and levels of management at every turn you may have great success with this software. For a small company it is way too complicated and requires too much training-god forbid you have a staff turnoiver. ----- ### "E-Automate" — 5.0/5 > **Debra** | *13 September 2022* | Business Supplies & Equipment | Recommendation rating: 8.0/10 > > **Pros**: The ability to link inks and toners to a machine model. The ability to see customer history and usage. The ability for the system to track usage and recommend purchase quantities. > > **Cons**: There is not way to know who last touched an order or who entered a quote > > Overall, I find E-automate a easy software to get use to and to use on a daily basis. ----- ### "E-Automate as an ERP Software" — 4.0/5 > **Farhan** | *13 May 2019* | Electrical/Electronic Manufacturing | Recommendation rating: 7.0/10 > > **Pros**: The software is easy to learn software that brings together all the modules of a modern ERP system from purchases, sales, accounting, inventory, customers, vendors, payroll etc. It makes it very easy for companies to run their day to day practices. > > **Cons**: The software has limited support for it to be interlinked with other third party software e.g. helpdesk software, crm software etc. It also does not support EDI integration very easily without the use of third party tools. > > The overall experience has been good. The software keeps everything in place for us to go back and forth and review. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/384961/e-automate?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/384961/e-automate) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data