---
description: Review of Citation Canada Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Citation Canada | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Human Resources Software](/directory/4198/hr/software) > [Citation Canada](/software/387394/hrdrive)

# Citation Canada

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> Citation Canada, formerly HRdownloads, has a human resources management software that helps businesses with employee management, learning management, surveys, policy wizard, performance management, and more. The platform enables managers to gain visibility into customizable policies and procedures, online training courses for employees, surveys, templates, forms, and more.&#10;&#10;Additionally, Citation Canada lets stakeholders handle terminations, navigate compliance issues, and tackle HR projects.
> 
> Verdict: Rated **4.6/5** by 44 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 44 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Citation Canada
- **Founded**: 2008

## Commercial Context

- **Starting Price**: CA$1,000.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Cluster pricing available by quote with volume discounts. À la carte tools allow you to add what fits with your businesses.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada

## Features

- 360 Degree Feedback
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Assignment Management
- Asynchronous Learning
- Blended Learning
- Built-in LMS
- Collaboration Tools
- Compensation Management
- Compliance Management
- Content Library
- Content Management
- Corporate/Business
- Course Management
- Course Tracking
- Customisable Branding
- Customisable Questions

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Human Resources Software](https://www.softwareadvice.ie/directory/4198/hr/software)

## Related Categories

- [Human Resources Software](https://www.softwareadvice.ie/directory/4198/hr/software)
- [Learning Management Systems](https://www.softwareadvice.ie/directory/4584/lms/software)
- [Employee Engagement Software](https://www.softwareadvice.ie/directory/3397/employee-engagement/software)
- [eLearning Authoring Software](https://www.softwareadvice.ie/directory/1495/elearning-authoring/software)
- [Mobile Learning Tools](https://www.softwareadvice.ie/directory/3753/mobile-lms/software)

## Alternatives

1. [Paylocity](https://www.softwareadvice.ie/software/4537/web-pay) — 4.3/5 (1839 reviews)
2. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5203 reviews)
3. [Rippling](https://www.softwareadvice.ie/software/410674/rippling) — 4.9/5 (4777 reviews)
4. [BambooHR](https://www.softwareadvice.ie/software/27196/bamboohr-payroll) — 4.6/5 (3427 reviews)
5. [Paycom](https://www.softwareadvice.ie/software/32588/paycom) — 4.4/5 (1271 reviews)

## Reviews

### "Some pros and cons about HRdownloads" — 4.0/5

> **Verified Reviewer** | *18 June 2024* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: The available templates that we can use anytime. Those templates save a lot of time and research.
> 
> **Cons**: Maybe the integration part? We cant integrate the HRdownloads to the EDM tool that we are currently using.
> 
> HRdownloads is very useful especially if you need a template or get an idea on how to create something for HR purposes.

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### "Trusted & helpful HR Solution" — 5.0/5

> **Miranda** | *19 February 2025* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: The user interface is simple and easy to navigate. I appreciate being able to assign a bundle of training videos to staff instead of individually. I also like the monthly summary email that shows all of the work anniversaries and appreciate the compliance notifications. Overall a very helpful HR system.
> 
> **Cons**: I have no complaints. They are always working to improve and I have seen the improvements over the years.

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### "Good product for the prices but AI impacting it's base business model" — 4.0/5

> **David** | *15 March 2025* | Nonprofit Organisation Management | Recommendation rating: 5.0/10
> 
> **Pros**: The program is easy to use and has many policies and procedures.
> 
> **Cons**: Their search feature is difficult to find the documentation/resources required.
> 
> Good product, Their standard product though with AI technology is becoming redundant as you can search for many similar policies on Co-pilot, Chat GPT, etc.

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### "Excellent platform for HR" — 5.0/5

> **Laura** | *9 December 2024* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: I like the updates with legislation; tracking assignments and compliance for employees; courses offered
> 
> **Cons**: time management just isn't there for me yet.
> 
> Very reliable and effective HR system for day to day operations.

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### "The best of Citation Canada" — 4.0/5

> **Maggie** | *26 November 2025* | Staffing & Recruiting | Recommendation rating: 8.0/10
> 
> **Pros**: The support and helpfulness of the account managers when you hit a brick wall and can't find what you are looking for
> 
> **Cons**: Navigating through the different pages when looking for something and coming up with every other thing but the document/training course you are actually looking for.
> 
> I have been using it for the last 10 years on and off and wouldn't want to not have it.  It makes my job as HR a lot easier and keeps me updated with legislation.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/387394/hrdrive)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/lms/hrdrive-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/387394/hrdrive> |
| en-GB | <https://www.softwareadvice.co.uk/software/387394/hrdrive> |
| en-IE | <https://www.softwareadvice.ie/software/387394/hrdrive> |
| en-NZ | <https://www.softwareadvice.co.nz/software/387394/hrdrive> |

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