--- description: Review of DocuWare Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: DocuWare | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Document Management Software](/directory/722/document-management/software) > [DocuWare](/software/388917/docuware) # DocuWare Canonical: https://www.softwareadvice.ie/software/388917/docuware Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/388917/docuware?page=2) > DocuWare is a document management and workflow automation solution that helps businesses transfer and optimize digital and paper-based assets on a unified platform. DocuWare captures data from various sources enabling users to perform automated data entry and management all while ensuring the highest standards of security and privacy for compliance with laws such as HIPPA, GDPR and SOC. On-premises and cloud-based solutions available. Primary features of DocuWare include SAP records, Windows folder import, full-text indexing, barcode recognition, task control, deletion workflows, versioning, pending box and flexible search. Additionally, the solution integrates to accelerate existing software, and assists users with decision-making processes by sorting, linking and distributing information. DocuWare provides comprehensive training and guidance through a document management roadmap. Pricing of the product is available on a monthly subscription and support is extended via phone, email, online help desk and documentation. > > Verdict: Rated **4.6/5** by 120 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 120 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: DocuWare - **Founded**: 1988 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact DocuWare for full details of flexible storage and user package options across the following plans: Trial: 250 MB storage, unlimited users Base: 20 GB storage, 4 users Professional: 50 GB storage, 15 users Enterprise: 100 GB, 40 users Enterprise Large: 250 GB, 100 users - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish - **Available Countries**: Australia, Canada, France, Germany, Ireland, Isle of Man, Italy, Portugal, Spain, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Approval Process Control - Archiving & Retention - Asset Lifecycle Management - Audit Trail - Authentication - Business Process Automation - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Configurable Workflow - Content Management - Content Publishing Options - Customisable Forms - Customisable Templates - Data Capture and Transfer ## Integrations (32 total) - ABBYY FineReader PDF - ABBYY FlexiCapture - Autostore - Chorus - Dynamics 365 Business Central - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft SharePoint - NetSuite - NetSuite SuiteProjects Pro - OQLIS - Oracle Database - Oracle E-Business Suite ... and 17 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Document Management Software](https://www.softwareadvice.ie/directory/722/document-management/software) ## Related Categories - [Document Management Software](https://www.softwareadvice.ie/directory/722/document-management/software) - [Records Management Software](https://www.softwareadvice.ie/directory/1859/records-management/software) - [Enterprise Content Management Software](https://www.softwareadvice.ie/directory/3485/enterprise-content-management-system/software) - [Content Management Systems](https://www.softwareadvice.ie/directory/4543/cms/software) - [Workflow Management Software](https://www.softwareadvice.ie/directory/4272/workflow/software) ## Alternatives 1. 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The search functionality is especially helpful when there are a lot of files, and sharing documents with others is fairly straightforward. > > **Cons**: There is a bit of a learning curve at first, especially when setting up workflows or trying to figure out where certain features are located. Some parts of the interface could also be more intuitive. > > Overall, DocuWare has been useful for managing, storing, and finding documents in one place. Once you get familiar with how everything is set up, it saves time and makes document management much easier. ----- ### "Powerful and Customizable, but Challenging to Maintain Without Training" — 5.0/5 > **Verified Reviewer** | *7 September 2026* | Airlines/Aviation | Recommendation rating: 7.0/10 > > **Pros**: All documents are stored securely online, and the system is fully customizable. Each time you upload a document, you can add tags or index fields to make searching easier and place it into a specific digital cabinet or folder. Task tracking is also streamlined. Once a document is signed or approved by the designated signatory, it automatically moves to the next person in the workflow who needs to review or sign it. File sharing is simple because documents are stored online and protected with secure access controls. You can also customize permissions by creating specific roles, ensuring that users can only view the documents assigned to their role. > > **Cons**: DocuWare can be quite expensive—our quote for 100 licenses is over $60,000 per year. DocuWare doesn’t offer traditional classroom‑style training videos that walk you through maintaining the system or building your own processes. Because the platform is highly customizable, most guidance comes from documentation, community resources, or the internal administrator who configured the workflows. Without structured, step‑by‑step training content, it can be challenging for new administrators to learn how to maintain or modify the system. > > Based on my overall experience using DocuWare, the platform is intuitive, easy to navigate, and highly customizable. Its flexibility makes it possible to tailor workflows and document processes to fit the exact needs of the organization. However, this level of customization also introduces challenges. Maintaining the system can become difficult, especially if you haven’t received sufficient training or if the original administrator is no longer available. Without proper guidance, new users may find it time‑consuming to update workflows, troubleshoot issues, or create new processes. ----- ### "Great centralized document repository that's multifunctional" — 3.0/5 > **Verified Reviewer** | *17 March 2025* | Accounting | Recommendation rating: 7.0/10 > > **Pros**: Its a great centralized document repository that's multifunctional. > > **Cons**: Does not integrate to well with the major ERP platforms. > > Helps to cut costs and improve efficiency — Document Management Tech Empowers Your Company To Automate Document-Centric Processes ----- ### "Working from home becomes possible with DocuWare" — 5.0/5 > **Amber** | *26 August 2026* | Aviation & Aerospace | Recommendation rating: 10.0/10 > > **Pros**: The central hub for all my documents. Whether received by mail and scanned by DocuWare, uploaded via email using the local scanner, or uploaded directly from my computer - DocuWare stores all documents long-term. A very intuitive web interface is a real highlight. DocuWare is a solution we should have used much sooner. > > **Cons**: So far everything is going as expected, nothing to complain about. Rating: 5/5 Stars. I would buy it again anytime. > > With DocuWare, we primarily solve the problem of a cluttered and time-consuming inbox. Thanks to our digital inbox, we no longer have physical mail lying around the office or at home and can manage everything centrally online. The fast processing of incoming letters and the high quality of the scans are particularly helpful for us. This saves us time, allows us to work in a much more structured way, and gives us easy access to our documents at any time. ----- ### "Excellent Order in the Chaos" — 5.0/5 > **Alexis** | *24 June 2026* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: Super easy to manage documents with DocuWare.Quick to find and share files , and allow me to keep hundreds of files organized in one place and the filter feature makes it fast to find exactly what I need. > > **Cons**: DocuWare has a very reliable performance and support but one thing I dislike is limited offline access. > > Overall DocuWare delivers quality and secure storage space.Organizing ,searching and sharing files is much more effective. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/388917/docuware?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/388917/docuware) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data