---
description: Review of Square Messages Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Square Messages | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Square Messages](/software/389038/square-messages)

# Square Messages

Canonical: https://www.softwareadvice.ie/software/389038/square-messages

> Through web, email, and text messaging Square Messages makes it easy for businesses to communicate with customers and colleagues. Square Messages is a communications platform designed to keep your customer communication in one place to rack conversations, and provide a receipt system to communicate with your customers. Square Messages is free and can integrate with other Square products such as Square Point of Sale (POS) and Square Marketing
> 
> Verdict: Rated **4.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 3 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Square
- **Location**: San Francisco, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**:  (Free version available)
- **Pricing Details**: Square Messages is currently free for existing Square customers. It’s a communication platform that integrates with your other Square subscriptions so that everything you use to run your business stays in one place.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Canada, United States

## Features

- Autoresponders
- Chat/Messaging
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Real-time Consumer-facing Chat
- Transcripts/Chat History

## Integrations (4 total)

- Square Online
- Square Payments
- Square Point of Sale
- Square for Restaurants

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)

## Related Categories

- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)
- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)

## Alternatives

1. [WhatsApp](https://www.softwareadvice.ie/software/285733/whatsapp) — 4.7/5 (16359 reviews)
2. [Viber](https://www.softwareadvice.ie/software/146449/viber) — 4.4/5 (4059 reviews)
3. [Telegram](https://www.softwareadvice.ie/software/146545/telegram) — 4.7/5 (6419 reviews)
4. [Text Request](https://www.softwareadvice.ie/software/306855/text-request) — 4.6/5 (1193 reviews)
5. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1781 reviews)

## Reviews

### "Very Easy to Use" — 5.0/5

> **Andrena** | *16 April 2026* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: Square messages connects easily to any device and allows for message directly to any primary device which is nice because it allows you to reply instantly anywhere.
> 
> **Cons**: Sometimes it can be slow to load but overally is very user friendly and easy to access any messages and allows for a faster reply.

-----

### "square chat" — 4.0/5

> **Savannah** | *21 October 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: What I liked most about square messages was Customer support and chat was able to help customers better.
> 
> **Cons**: What I didn’t like about messages and email is sometimes they wouldn’t even pop up and I wouldn’t see them in time.

-----

### "Square Peg in a Round Hole: Square Messages" — 3.0/5

> **Verified Reviewer** | *18 March 2026* | Entertainment | Recommendation rating: 6.0/10
> 
> **Pros**: I liked its integration into the Square family and its reputation as a Square brand, as well as it's chat and messaging features.
> 
> **Cons**: I didn't like its relative lack of quality customer service, it's necessity as an app, and its digression from primarily a payment platform.
> 
> Overall the experience has been OK, though rarely used due to other superior methods of communication, and the lingering notion that Square has stretched itself too thin.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/389038/square-messages)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/live-chat/square-messages-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/389038/square-messages> |
| en-GB | <https://www.softwareadvice.co.uk/software/389038/square-messages> |
| en-IE | <https://www.softwareadvice.ie/software/389038/square-messages> |
| en-NZ | <https://www.softwareadvice.co.nz/software/389038/square-messages> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"We've helped more than 500000 buyers to find the right software.","email":"info@softwareadvice.ie","url":"https://www.softwareadvice.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.ie/#organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"Square Messages","description":"Through web, email, and text messaging Square Messages makes it easy for businesses to communicate with customers and colleagues. Square Messages is a communications platform designed to keep your customer communication in one place to rack conversations, and provide a receipt system to communicate with your customers. Square Messages is free and can integrate with other Square products such as Square Point of Sale (POS) and Square Marketing","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/15683303-fda1-4be6-b063-d8922c5ad6df.png","url":"https://www.softwareadvice.ie/software/389038/square-messages","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/389038/square-messages#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":3,"ratingValue":4.0},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/4742/customer-communications-mngt/software","@type":"ListItem"},{"name":"Square Messages","position":3,"item":"/software/389038/square-messages","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/software/389038/square-messages#breadcrumblist"}]}
</script>