---
description: Review of OverIT Next-Gen FSM Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: OverIT Next-Gen FSM Platform | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Service Dispatch Software](/directory/411/service-dispatch/software) > [OverIT Next-Gen FSM Platform](/software/389495/overit-next-gen-fsm-platform)

# OverIT Next-Gen FSM Platform

Canonical: https://www.softwareadvice.ie/software/389495/overit-next-gen-fsm-platform

> OverIT provides leading software solutions for end-to-end FSM at scale. Our ability to innovate is driven by our 20 years of FSM expertise in complex, enterprise-level challenges and knowledge on driving efficiency into field service organizations globally. We invest in IoT, machine learning, and AI technologies to lead companies to the future of FSM.&#10; &#10;Technicians love our mobile app. It’s simple, offline, and unifies multiple apps in one screen. The app provides the best experience while debriefing work orders, sharing data, and reviewing asset history, all with embedded GIS and map layers.&#10; &#10;Dispatchers are empowered to optimize and organize field operations. Our scheduling and dispatching is proven to decrease response times, increase dispatcher efficiency, and raise technician effectiveness. The platform handles dispatching high volumes of volatile service orders, optimizes dynamic crews and is powered by GIS, while leveraging Machine Learning technology to automate the most common processes. &#10; &#10;Asset management is made simple with our solution. Our asset maintenance module enables service on highly complex assets and mission-critical processes. The module specializes in linear assets like pipes, power lines, train tracks, roads, and more, through powerful packed integrations with GIS, IoT, EAM, APM, and BIM. &#10; &#10;Field workers can solve any problem with the power of real-time collaboration. Our field collaboration module provides all essential knowledge-sharing to address skill scarcity: upskilling field workers while on the job, providing guided procedures, and enabling back office visual/audio support. Our wearables also provide workers with a safer environment by use of intelligent voice activation.
> 
> Verdict: Rated **3.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 4 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 2.7/5 | Based on overall reviews |
| Value for Money | 3.3/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Overit

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, German, Italian, Portuguese, Spanish
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- 3D Imaging
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Automated Scheduling
- Availability Management
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Census Data Integration

## Integrations (2 total)

- NX
- Oracle Service

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Service Dispatch Software](https://www.softwareadvice.ie/directory/411/service-dispatch/software)

## Related Categories

- [Service Dispatch Software](https://www.softwareadvice.ie/directory/411/service-dispatch/software)
- [Collaboration Software](https://www.softwareadvice.ie/directory/4138/collaboration/software)
- [Work Order Software](https://www.softwareadvice.ie/directory/500/work-order/software)
- [Preventive Maintenance Software](https://www.softwareadvice.ie/directory/395/preventive-maintenance-software/software)
- [Scheduling Software](https://www.softwareadvice.ie/directory/4738/scheduling/software)

## Alternatives

1. [Simpro](https://www.softwareadvice.ie/software/154441/simpro-enterprise) — 4.0/5 (145 reviews)
2. [FieldAware](https://www.softwareadvice.ie/software/134743/fieldlocate) — 3.4/5 (66 reviews)
3. [Jobber](https://www.softwareadvice.ie/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews)
4. [Service Fusion](https://www.softwareadvice.ie/software/5783/service-fusion) — 4.3/5 (290 reviews)
5. [UpKeep](https://www.softwareadvice.ie/software/58398/upkeep) — 4.6/5 (1321 reviews)

## Reviews

### "Highly recommend" — 4.0/5

> **Verified Reviewer** | *19 January 2023* | Automotive | Recommendation rating: 7.0/10
> 
> **Pros**: It is very easy to use and fast.  I recommend it.
> 
> **Cons**: It rarely crashes and you are inable to finish your work.

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### "Ottimo per il field service mgmt" — 4.0/5

> **Diego** | *16 January 2023* | Health, Wellness & Fitness | Recommendation rating: 5.0/10
> 
> **Pros**: La capacità di analisi e reportistica personalizzabile e automatica di questo software è imbattibile
> 
> **Cons**: Un po' macchinoso e complesso, bisogna "studiarlo" un po' per scoprire tutte le sue qualità.
> 
> Ho utilizzato il crm Geocall in una sua versione primitiva anni fa, sono rimasto piacevolmente colpito dalla sua innovazione a distanza di anni e dall'implementazione di funzionalità avanzate. Adesso è un software completo con il look totalmente nuovo.

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### "Utile si ma non benissimo" — 5.0/5

> **Michela** | *11 January 2023* | Banking | Recommendation rating: 7.0/10
> 
> **Pros**: Nin riesco a trovare un bukn utilizzo del programma
> 
> **Cons**: Continui blocchi e continui contatti con help desk

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### "Può migliorare" — 2.0/5

> **Francesco** | *24 September 2022* | Accounting | Recommendation rating: 5.0/10
> 
> **Pros**: La facilità di costruzione dell'applicativo
> 
> **Cons**: Molte volte va in crash e non permette di recuperare l'ultima pratica gestita
> 
> Ho usato geocall perché è il gestionale scelto dall'azienda di cui faccio parte

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/389495/overit-next-gen-fsm-platform)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/collaboration/overit-next-gen-fsm-platform-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/389495/overit-next-gen-fsm-platform> |
| en-GB | <https://www.softwareadvice.co.uk/software/389495/overit-next-gen-fsm-platform> |
| en-IE | <https://www.softwareadvice.ie/software/389495/overit-next-gen-fsm-platform> |
| en-NZ | <https://www.softwareadvice.co.nz/software/389495/overit-next-gen-fsm-platform> |

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