--- description: Review of DonorPerfect Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: DonorPerfect | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Charity CRM Systems](/directory/4788/nonprofit-crm-software/software) > [DonorPerfect](/software/389956/donorperfect) # DonorPerfect Canonical: https://www.softwareadvice.ie/software/389956/donorperfect Page: 1 / 60\ Next: [Next page](https://www.softwareadvice.ie/software/389956/donorperfect?page=2) > DonorPerfect is a all-in-one fundraising platform that helps nonprofits manage donors, gifts, communications, events, and volunteers in one secure, integrated system. Dashboards, analytics, and customizable reports give teams clear insight into giving trends, while online donation forms and mobile-ready pages make it easy to collect and process gifts from any device or wallet, including PayPal and Venmo. Nonprofits can personalize outreach through Constant Contact, track auctions and campaigns, set role-based permissions, and automate key workflows. With flexible pricing, a robust partner ecosystem, and an open API, DonorPerfect adapts to any organization’s size and goals, helping teams work smarter and deepen donor engagement. > > Verdict: Rated **4.5/5** by 1471 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1471 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SofterWare - **Location**: Horsham, US - **Founded**: 1981 ## Commercial Context - **Starting Price**: US$119.00 - **Pricing model**: Other - **Pricing Details**: Packages starting at $119/month. DonorPerfect is designed to be customized for any size nonprofit organization.You hold the power to choose the package and integrations that fulfill your specific needs. Unlimited donation forms, payment processing, and Constant Contact included in every system. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - ACH Payment Processing - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Attendance Management - Auction Management - CRM - Calendar Management - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Segmentation - Committee Management - Communication Management - Contact Database ## Integrations (16 total) - Agile Ticketing - Congress Plus Advocacy - Constant Contact - Double the Donation - Givecloud - Mailchimp - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - ReadySetAuction - Sage Accounting - Sage Intacct - ShopRaise - SimpleTix - VolunteerLocal ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Charity CRM Systems](https://www.softwareadvice.ie/directory/4788/nonprofit-crm-software/software) ## Related Categories - [Charity CRM Systems](https://www.softwareadvice.ie/directory/4788/nonprofit-crm-software/software) - [Donation Management Software](https://www.softwareadvice.ie/directory/418/crm-software/software) - [Charity Software](https://www.softwareadvice.ie/directory/4280/nonprofit/software) - [Fundraising Software](https://www.softwareadvice.ie/directory/1543/online-fundraising-platforms/software) - [Fundraising & Donor Management Software](https://www.softwareadvice.ie/directory/417/fundraising-software/software) ## Alternatives 1. [Neon CRM](https://www.softwareadvice.ie/software/3122/neoncrm) — 4.3/5 (620 reviews) 2. [Bloomerang](https://www.softwareadvice.ie/software/2973/bloomerang) — 4.7/5 (1287 reviews) 3. [Donorbox](https://www.softwareadvice.ie/software/380685/donorbox) — 4.8/5 (625 reviews) 4. [DonorSnap](https://www.softwareadvice.ie/software/2048/donorsnap) — 4.6/5 (414 reviews) 5. [Keela](https://www.softwareadvice.ie/software/48045/keela) — 4.3/5 (314 reviews) ## Reviews ### "Stop the endless trials and just get DonorPerfect\!" — 4.0/5 > **Kelly** | *17 July 2026* | Nonprofit Organisation Management | Recommendation rating: 8.0/10 > > **Pros**: DonorPerfect is quite user-friendly. I was able to quickly make sense of the data presentation and get started right away. Anything I couldn't figure out on my own was remedied by their easily-accesible service team and training videos. > > **Cons**: I was a little thrown off by the tabs in the Donor Profiles, but once I realized that all the data was there--folded into the tabs, I was able to find everything I needed. > > I have been exposed to several management platforms in my 7 years in the nonprofit world, and so far, DonorPerfect has been my favorite: easy to use, holds all the data I need and allows me to manipulate it in the ways that I need and has superior reporting capacity. ----- ### "Not as great as we hoped it would be" — 4.0/5 > **Susan** | *30 June 2026* | Nonprofit Organisation Management | Recommendation rating: 6.0/10 > > **Pros**: We've experienced some good customer service with DonorPerfect, and the price for the package - especially with the inclusion of Constant Contact, is good. > > **Cons**: Poor Quickbooks integration, downloaded reports not automatically in currency format, and end-of-year donation reports are not good. Our last platform was DonorView, and DonorPerfect has some great features, but then much of the products are cobbled together. This is not helpful. Whenever a report is needed, we have to chat with support to get the extremely long set of instructions to generate the report. Additional problems that we found were the different ways to set up receiving funds, either directly through DonorPerfect, or through GiveCloud. Functionality changes for the choice of one or the other. Finally, the icon labels for a donor are not helpful. Take for instance a donor who is a monthly giver, but gives by check. The monthly donor icon does not show up and we can't manually tell the platform to do so. > > Overall, DonorPerfect is a pretty good platform. Unfortunately, after using this platform for a year, we feel it was probably better for our organization to stick with DonorView. We have good customer service with DonorPerfect, but something to consider is that we shouldn't need to reach out to customer service as often as we do. ----- ### "A Big Contender In The Fundraising Marketplace...." — 5.0/5 > **Robin** | *19 March 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The ease of use continues to be a positive for this platform, along with self-paced and instructor led training which allowed us to onboard a new employee very quickly. Also love the chat feature to get answers in real time vs. having to email and wait for a response. > > **Cons**: They have a drop and drag donation forms section. The downside is that unlike their classic forms, you need to actually run a separate report to get the names of the persons who have donated as it is not visible on the platform. Super inconvenient and something that we need to schedule regularly to pull. Another con is that in the classic forms the header area is not easy to work with or size. It also does not look good on mobile even is you check the box to maximize it for mobile. > > Overall experience is still a 5 star rating. I do wish there were more integrations with other platforms, and there are obviously some cons listed above, but nothing that we would stop using the platform for. ----- ### "More Than a CRM. A True Partner in Our Growth." — 5.0/5 > **Emily** | *27 May 2026* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: The flexibility. DonorPerfect allows us to build systems around our fundraising strategy instead of forcing us into a rigid structure. We’ve been able to strengthen donor stewardship, improve reporting, better track recurring donors, and create more intentional development workflows as we scale. It’s also clear the platform understands nonprofits and fundraisers. That shows up not just in the software itself, but in the support team behind it. > > **Cons**: There is definitely a learning curve in some areas, especially when building custom reports or configuring more advanced workflows. Some parts of the interface could also feel a little more modern or intuitive for newer users. But once things are set up properly, the system becomes incredibly powerful and customizable. > > DonorPerfect came into our world during a major growth and transition phase for HANWASH, and honestly, it has felt much more like a partner than just a software platform. As we continue building HANWASH 2.0 and scaling our Theory of Change, we knew we needed systems that could grow with us. We’re moving from managing roughly 3,000 records today toward a much larger and more sophisticated donor ecosystem over the next several years, and we needed a CRM capable of supporting long-term relationship building, recurring giving, segmentation, stewardship, reporting, and real fundraising infrastructure. What has stood out most, though, has been the people behind the platform. \[sensitive content hidden\] , our Account Manager, was incredibly supportive, strategic, and responsive throughout the discovery and contracting process. \[sensitive content hidden\] made onboarding feel approachable and organized during a time when we had a lot moving at once. \[sensitive content hidden\] handled migration with so much patience and steadiness, which mattered deeply because donor history and institutional knowledge are incredibly important to us, particularly since most of our donors come from the highly stewarded Rotary world. And \[sensitive content hidden\] ’s training support was exceptional. She brought both expertise and warmth and helped our team feel confident instead of overwhelmed. I also personally appreciated that the webinars are CFRE credited\!\! That human element matters. Especially a nonprofit like us doing ambitious work with primarily volunteer support. ----- ### "Best Option on the Market" — 5.0/5 > **Suzanne** | *27 July 2026* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: The Customer Support is top notch\! For the most part it is user friendly and easy to jump right in to figure it out. > > **Cons**: Reports are easy to run and many are readily available. Building new ones and building or finding the right filters to go with them takes a bit of training. There are still limitations with those, but luckily the help staff have been able to fix most of those issues. I also continue to request that the forms have more options such as segmenting. > > All of the staff (sales and support) have been incredibly nice and helpful, even when there wasn't a solution for my problem. They've often made "work-arounds" when needed. The responses are always quick, also. I've worked with or studied multiple CRMs. None offer EVERYTHING, it seems. But Donor Perfect comes the closest to offering everything in one spot. ----- Page: 1 / 60\ Next: [Next page](https://www.softwareadvice.ie/software/389956/donorperfect?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/389956/donorperfect) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data