About ConnectWise ScreenConnect
ConnectWise ScreenConnect pricing
ConnectWise ScreenConnect has a free version and offers a free trial. ConnectWise ScreenConnect paid version starts at US$29.00/month.
Alternatives to ConnectWise ScreenConnect
ConnectWise ScreenConnect Reviews
Feature rating
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
There is no better solution
I can remote into my clients PC's for support or have unattended connections to servers for maintenance and monitoring. Saves time (not travelling to client location) allows me the freedom to work from anywhere
Pros
-Works very well.
-not resource heavy
-multi platform
Cons
-Nothing I can really think of.
-This is my go to application for rmm.
Reasons for Choosing ConnectWise ScreenConnect
-This seems more stable and more feature rich. Splashtop was less expensive, but too many issuesSwitched From
SplashtopReasons for Switching to ConnectWise ScreenConnect
-Better price for for the performance and features. Team viewer is nice, but way overpriced.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
A lot of value for dollar with ConnectWise Control
Overall ConnectWise Control has been easy to deploy and use. Initially we were hesitant to add our servers to a remote support tool like ConnectWise Control or TeamViewer, but this tool has made remote server administration much simpler.
Pros
ConnectWise Control has a great web view that allows us to quickly find the computer/server we're looking for. We can run standard command line and PowerShell commands through the web interface to quickly gather information or troubleshoot a user's computer without impacting the user experience. The screen share is very fast and reliable and often preferred over Remote Desktop sessions. It's also very nice to be able to switch between user sessions on the computer, like when interacting with a Remote Desktop server and needing to assist a specific user on the Remote Desktop server.
Cons
The software doesn't fully integrate with Microsoft Endpoint Manager, the only software that does is TeamViewer.
- Industry: Computer Hardware
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
It is simple to access the server with ConnectWise remotely.
Mainly what we are dedicated to is structuring programmatic projects of our computer and hardware services, it is essential in this sense that when a problem arises at any time we can be 100% notified with notifications to repair the process of any program that we have in operation. on the server.This program has undoubtedly helped us a lot, we don't need to go back to work, with a home computer it's enough to be able to check the server, which is as if we were doing it live at work.
Pros
Initially, it is very easy to be able to connect everything with connect wise, especially for what we use it for, which is the testing server. Reciprocally, it generates more learning information where we move very well.Many times I leave the office and I receive messages of serious concerns about server errors where technicians are waiting for my help and direction. Thanks to the program, I can easily generate this by connecting from my home and everything has gone great.
Cons
There are some applications that are not compatible and tools that conectwise does not have at this time, other programs do.According to this, currently it will not be an impediment to change it, but in the future it may possibly be.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Great product. Has some quirks
Has its quirks but so does everything else. Overall, good product.
Pros
Has lots of features such as backstage, file transferring, good quality
Cons
I don’t like that you can’t video record a single monitor when there are multiple monitors.Sometimes computers just get removed randomly from our “portal”, but it could be due to it being paired with ITSUPPORT247Probably the most annoying thing is being disconnected from a device when your connection time reaches 2 hours. I am actively using a device for a long time sometimes and just forcefully get disconnected due to a time limit that we can’t control.
- Industry: Computer Hardware
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
ConnectWise Control helps us support our global customers
ConnectWise Control has allowed us to deliver a custom-branded remote support solution.
Pros
I really like the fact that we can own an on-premise license and not be tied to a contract. It also does not leave any client software installed.
Cons
Purchasing additional licenses is harder than it should be, I've reached out to them several times and no one has called me back,
