--- description: Review of ScreenConnect Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ScreenConnect | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Privileged Access Management Software](/directory/4241/privileged-access-management/software) > [ScreenConnect](/software/390169/ScreenConnect) # ScreenConnect Canonical: https://www.softwareadvice.ie/software/390169/ScreenConnect Page: 1 / 77\ Next: [Next page](https://www.softwareadvice.ie/software/390169/ScreenConnect?page=2) > ScreenConnect is a cloud-based operations management solution that allows technicians to perform remote support, gain remote access and run remote meetings. It acts as a meeting point for technicians and customers, enabling them to receive solutions without phone or chat sessions. The solution's remote support allows users to remotely view and control devices, servers or workstations. Users can create and manage sessions from a customizable and brandable centralized control panel. With ScreenConnect's remote access, users can gain access to and control unattended servers or computers. This model helps users install and upgrade customer computers without requiring manually enabled connections. ScreenConnect's remote meeting and presentation feature allows users to share their screen with one or more individuals. Users can collaborate with team members, provide project updates, conduct training sessions and make presentations. ScreenConnect allows the presenter to share their screen with the audience. It offers a mobile application for iOS and Android devices. ScreenConnect is available on an annual subscription basis that includes support via phone. > > Verdict: Rated **4.7/5** by 1901 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1901 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ConnectWise - **Location**: Tampa, US - **Founded**: 1982 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: ScreenConnect offers a free trial for new users, after which the software is available across three pricing tiers on monthly and annual subscriptions as follows: One: $29 per month (billed monthly), $24 per month (billed annually) Standard: $49 per month (billed monthly), $39 per month (billed annually) Premium: $59 per month (billed monthly), $49 per month (billed annually) Plans with unattended access agents start from $38 per month (billed monthly) and $30 per month (billed annually) for 25 agents. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, Germany, Ireland, Luxembourg, Netherlands, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Access Management - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Annotations - Attendee Management - Authentication - Chat/Messaging - Collaboration Tools - Communication Management - Compliance Management - Customisable Branding - Customisable Reports - Dashboard - Data Import/Export - Data Security - Desktop Virtualisation - Diagnostic Tools ## Integrations (8 total) - ConnectWise Automate - ConnectWise PSA - ConnectWise RMM - Freshdesk - Microsoft Outlook - Passportal - SmileBack - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Privileged Access Management Software](https://www.softwareadvice.ie/directory/4241/privileged-access-management/software) ## Related Categories - [Privileged Access Management Software](https://www.softwareadvice.ie/directory/4241/privileged-access-management/software) - [Collaboration Software](https://www.softwareadvice.ie/directory/4138/collaboration/software) - [Online Meeting Software](https://www.softwareadvice.ie/directory/852/online-meeting/software) - [IT Ticketing Systems](https://www.softwareadvice.ie/directory/1630/it-ticketing/software) - [Meeting Software](https://www.softwareadvice.ie/directory/4303/meetings/software) ## Alternatives 1. [TeamViewer ONE](https://www.softwareadvice.ie/software/99131/teamviewer) — 4.6/5 (11636 reviews) 2. [Zoho Assist](https://www.softwareadvice.ie/software/392373/zoho-assist) — 4.7/5 (1472 reviews) 3. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24183 reviews) 4. [AnyDesk](https://www.softwareadvice.ie/software/100985/anydesk) — 4.6/5 (1795 reviews) 5. [Supremo Remote Desktop](https://www.softwareadvice.ie/software/100976/supremo) — 4.7/5 (447 reviews) ## Reviews ### "Fast, Secure, and Easy-to-Use Remote Connectivity" — 4.0/5 > **Yunus Emre** | *3 July 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Fast and reliable remote connectivity, strong security controls, easy unattended access, and an intuitive interface. It enables support teams to resolve issues efficiently while maintaining a smooth user experience. > > **Cons**: Reporting and analytics capabilities could be more robust. The user interface, while functional, could benefit from modernization, and some advanced administrative settings require a learning curve for new users. > > Overall, my experience with ScreenConnect has been very positive. The platform provides dependable remote access, secure connectivity, and effective support capabilities. It helps IT teams troubleshoot and resolve issues quickly while maintaining strong control over user access and security. Although there is room for improvement in reporting and collaboration features, it remains a highly valuable remote support tool. ----- ### "A remote support tool that just works" — 5.0/5 > **Patrick** | *3 April 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Their software works well with most every operating system and internet connection I have ever tried it on. Using this service internationally, also works well and it includes all of the tools I have ever needed when supporting a user remotely. > > **Cons**: Their documentation is awful and the turnover at ConnectWise leaves the inexperienced staff a little over their heads when it comes to complicated configuration needs/issues. > > I have been through many implementations, the most recent of which was a month ago. They are all fairly consistent and with each one they provide an implementation specialist that will help answer questions. ----- ### "Good product with some unfortunate fall out from misuse." — 4.0/5 > **Brad** | *17 April 2026* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Screen Connect is pretty straight forward for end users. It's interface is intuitive an does not have a steep learning curve. > > **Cons**: Unfortunately due to bad actors using Screen Connect several security related platforms block the use of Screen Connect. > > Easy to use and would recommend but expect to work with security platforms to get it to function in your environment. ----- ### "Great remote access tool" — 5.0/5 > **andrew** | *20 May 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Fast and easy to help people not under our RMM, and a great secondary back up if our primary RMM goes down. I can get a users connect with a quick email. > > **Cons**: sometimes when I ahve been connected a while it gets funky but a quick reconnect fixes it. Better audio connection would be good for helpoign diagnosing speaker and microphone issues > > Great, I am considering using it for my home lab. it is one of my favorite tools we use at as it is fast and simple and rarl;y has trouble. ----- ### "An excellent remote software tool" — 5.0/5 > **Luis** | *19 May 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Screenconnect is simple to use and provides powerful and easy to use tools like remote desktop, running powershell scripts, command line scripts, software deployment and more. > > **Cons**: the UI can look better it looks a little dated but the functionality is very good, it is also easy to deploy using an agent. > > Our general experience with ConnectWise ScreenConnect has been great we are able to connect to our users machines transfer files, run scripts and commands seamlessly with great support for multiple monitors and perirpherals ----- Page: 1 / 77\ Next: [Next page](https://www.softwareadvice.ie/software/390169/ScreenConnect?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/390169/ScreenConnect) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data