--- description: Review of 8x8 Work Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: 8x8 Work | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Telephony Software](/directory/1710/computer-telephony-integration/software) > [8x8 Work](/software/390205/8x8-x-series) # 8x8 Work Canonical: https://www.softwareadvice.ie/software/390205/8x8-x-series Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.ie/software/390205/8x8-x-series?page=2) > Experience seamless collaboration with 8x8 Work. 8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of doing more from anywhere on any device. 8x8 Work gives your business a competitive advantage with a modern cloud-based phone system that includes enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows, and global coverage. > > Verdict: Rated **4.1/5** by 309 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 309 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: 8x8 - **Location**: Campbell, US - **Founded**: 1987 ## Commercial Context - **Starting Price**: €16.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Auto-Dialer - Automated Attendant - Automatic Call Distribution - CRM - Calendar Management - Call Centre Management - Call Conferencing - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting ## Integrations (11 total) - Copper - Freshdesk - Gmail - Google Calendar - Google Chrome - HubSpot CRM - Microsoft Outlook - Microsoft Teams - ServiceNow - Slack - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Telephony Software](https://www.softwareadvice.ie/directory/1710/computer-telephony-integration/software) ## Related Categories - [Telephony Software](https://www.softwareadvice.ie/directory/1710/computer-telephony-integration/software) - [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software) - [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software) - [Business Phone Systems](https://www.softwareadvice.ie/directory/1714/business-phone-service/software) - [Online Meeting Software](https://www.softwareadvice.ie/directory/852/online-meeting/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (866 reviews) 2. [800.com](https://www.softwareadvice.ie/software/120982/800-com) — 4.7/5 (322 reviews) 3. [Nextiva](https://www.softwareadvice.ie/software/2683/nextiva-business-voip) — 4.6/5 (916 reviews) 4. [3CX](https://www.softwareadvice.ie/software/4936/3cx-phone-system) — 4.4/5 (465 reviews) 5. [RingEX](https://www.softwareadvice.ie/software/173497/officeuk) — 4.2/5 (1202 reviews) ## Reviews ### "8x8 review" — 5.0/5 > **Andrea** | *19 March 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: 8x8 is great for our phone system. They get the job done and whenever we need to have a conference call between the office, we are able to do so. > > **Cons**: I do not like the voicemail feature, it often cuts off my voicemails and will not let the voicemail completely finish. > > Overall my experience with 8x8 has been a good one. I've been able to navigate through the system, and no major issues have raised any red flags. ----- ### "Great for remote working and international calls" — 5.0/5 > **Stephanie** | *16 January 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I am able to easily make UK and international calls with great quality audio. > > **Cons**: I often have to redownload it when it disappears from my computer but that's probably our system rather than the software itself. > > We have multiple offices and stakeholders across the world, and with remote working, this is so much easier than giving people desk phones or mobiles. ----- ### "Very glitchy" — 1.0/5 > **Verified Reviewer** | *17 December 2019* | Media Production | Recommendation rating: 0.0/10 > > **Pros**: It has a convenient app, which allows you to make global phone calls. It has a text chat and phone services option, allowing you to communicate in different formats. > > **Cons**: The sound quality is horrible. I constantly get complaints that there is tons of background noise (while I am in a soundproof booth alone) or that I sound like I am under water/in a tunnel/have a mouth full of marbles which is hardly acceptable in general, never mind in a business setting. the constant crashing and necessary reboots I could look past and chalk it up to my computer, but the sound quality is a company wide issue. > > We use this to replace our physical phone lines, but unfortunately it was a terrible experience company wide. This is constantly crashing and has terrible sound quality. I have never once completed a call without the other end asking me to dial back in from my cell phone instead. ----- ### "Came for price, staying for features" — 5.0/5 > **Rick** | *16 August 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Price and features, especially Automated Attendant, additional fax line, automatic call forwarding to my cell if I'm away from my desk, and the Caller Popup Window, which enables me to display customer order info on my monitor as soon as the call comes in with minimal effort. > > **Cons**: I'm pretty satisfied but often lose calls when they are transferred to my cell and caller disconnects before I can answer the call. > > From my first contact with 8x8 I was helped to understand the product and its benefits. Once I signed up 8x8 took care of porting my work number to the system and setting up my personal line and a line for our fax (fax calls to that number are routed to our 800 fax number). I got our automated attendant going well and added a PLT headset I purchased online, but had trouble setting up the fax. 8x8 help jumped in and coached me to complete the setup. ----- ### "8x8 all in one self service program" — 5.0/5 > **Samuel** | *25 September 2024* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: I like the self service portal and admin dashboard. All the tools and features are available for you to configure. > > **Cons**: The menu hamburger bar has a lot of features that you need to get familiar with. Sometimes finding the right menu can be difficult to find. > > 8x8 is very robust , it packs an all feature experience with self supporting features to configure. Rarely have to call in for support which is good. ----- Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.ie/software/390205/8x8-x-series?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/390205/8x8-x-series) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data