Inventory Planner

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
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About Inventory Planner

Inventory Planner is a software solution that helps businesses manage and plan their inventory to minimize overstocking or out-of-stock issues. It is deployed as a web application and is compatible with any device. The software caters to businesses in the eCommerce industry, and serves all sizes of warehouses. The main functionalities of Inventory Planner include demand forecasting, returns tracking, supplier management, load optimization, automated alerts and purchase order management. Managers can monitor key performance indicators (KPIs) using various reports related to assortment, overstock, sales performance and more.
Inventory Planner Software - Inventory Planner assortment reports
Inventory Planner Software - Inventory Planner PO management
Inventory Planner video
Inventory Planner Software - Inventory Planner assortment reports - thumbnail
Inventory Planner Software - Inventory Planner PO management - thumbnail

Inventory Planner pricing

Inventory Planner does not have a free version but does offer a free trial. Inventory Planner paid version starts at US$249.99/month.

Starting Price:
US$249.99/month
Free Version:
No
Free trial:
Yes

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Inventory Planner Reviews

Feature rating

Value for Money
4.7
Functionality
4.6
Ease of Use
4.5
Customer Support
4.7
5 reviews of 36 View all reviews
Andy
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 14/4/2022

Excellent service for staying on top of purchasing

We needed to identify what was selling, what was dead stock and what we likely to run out of before the next delivery arrived. With long lead times this is tough to manage but IP has really helped us step the business up.

Pros

* Easy to get started, although takes some work to set it as needed
* Excellent API for automating works flows
* Pricing and automated price reduction when your stocked items falls
* Summary level and detail drill downs allow questions to be answered and reviewed in one place
* First rate suppport team

Cons

* Company has grown quickly and there have been occasional bugs or issues that have impact on availability
* reconciling invoices against POs is tricky as there are not enough "extra charges" boxes and no way to reconcile multiple invoices against a single unless you keep a separate record outside of IP

Response from Sage

Hi Andy!
Thanks for sharing this review with other users, so more customers can discover how IP can be a great asset for their business and how IP has helped your business.
Feel free to let us know if you need any help with anything!
The inventory Planner Team

Replied 13/6/2022
Ryan
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/6/2019

Great Product

Very quick and easy to understand where your inventory problems are at, how much you should be ordering, and alerts to bring issues to your attention proactively.

Pros

The ease of navigating your entire inventory picture is hard to beat. They've done a great job with all relevant info at your fingertips and with lots of customizability on what info to show, and pop-ups with other critical info to condense a lot of information in a compact area. Just one example is the Demand Planning capability: It allows you to see at a glance whether you've had stock-outs of a product in the last X months, how many units per month you've sold, incorporates that into a forecast, but then also allows you to simply see that info and make your own determination for demand.

In that same Replenishment area of the product, you can see shipments you have on the way and when they're scheduled to arrive, how many days/months of stock you have and PO cover ordered, etc...It will even take into account how much you're going to lose in sales dollars per day if you stock out.

All of this integration with BrightPearl is excellent. We haven't even scratched the surface of the reporting features yet, but they are plentiful. Support has also been excellent and they've added features we needed based on our feedback.

Cons

Purchase orders could use a bit more customizability. A few more custom fields so that we can add extra info on line-by-line basis as needed would be great.

Response from Sage

Thank you for your review and feedback, Ryan. We're working on improvements to the purchase order now so that it will be more customizable. It's great to see your store growing!

Replied 13/6/2019
Nick
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
1

3
Reviewed on 13/4/2022

Great when it works...infuriating when you need customer service

Was good until the massive holes in their CS capacity became apparent. We can't have this much liability in a system that is so integral to our business planning. Ugh.

Pros

It mostly does what it needs to, except when it doesnt.

Cons

My biggest gripe is with the customer support. It's simply not designed to be able to manage wide scale issues with their system. They have no direct phone number to call, and their chat system is a queue, meaning they get to you when they get to you. This isnt such a big issue with small problems with single accounts, but when they have a system issue effecting many accounts it means replies take days...and those replies are short and terse without offering any resolution. Right now the system has been an issue for about 1 week. Their "resolution" to the wide-spread issue was to move to a restore point from many days before the problem occurred. This means all the data that was input in the interim is missing. This means I have 15 missing POs. This means my inventory check-in from the past however many days is no longer accurate. These problems will persist for months as we discover them. The reply from their support....what reply? We are looking at other systems for management because we cannot operate a business like this.

Response from Sage

Hi Nick, we truly apologize for the inconveniences caused by the recent server incident. The disruption was unanticipated and impacted many users. Our teams jumped into immediate action to investigate the cause, and I'm glad to say that a lot of progress has already been made to safeguard against a similar situation in the future.

Being responsive to our customers has always been a top priority for us, and it was just as much the case with the recent server incident. Your team has opened over 35 conversations with IP Support - with response times averaging under 6 hours. While we cannot always guarantee immediate responses, we remain diligent and are proud to offer turnaround times that are much quicker than average.

I sent a thorough message over earlier today to further explain the issue, our corrective steps, and reasons why this particular issue couldn't be resolved more quickly. Please let us know if you have any questions, or if you'd like to chat through any details.

Replied 18/4/2022
Ben
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/10/2020

Very easy to use. Very quick and accurate - has almost eliminated out of stock for us

Outstanding. For the price, the customer support, the training webinars and youtube videos, detailed documentation - it really is unrivalled and we have tried so many different systems. Thoroughly recommend!

Pros

It is very fast, never having to wait around for it to load up and recompute constantly. It syncs all the data in the background every few hours which means rapid use.
The forecasting is top notch and takes into account so many variables, seasonality, vendor/product growth and much more and then simply advises you the amount to order. Again based on minimum order quanties, carton quantities, pack sizes etc. This makes for easier ordering and our suppliers appreciate our Purchase Orders matching their systems.
Inventory Planner also integrates seemlessly to a ton of different systems which we also use and makes it very fast and easy to use for the whole team.
You can also export orders and data very fast to excel/csv, we can pull data from tens of thousands of products with all their forecast data from inventory planner to excel in less than ten seconds.

Cons

Nothing! Genuinely nothing at all, just wish I had found it sooner.

Response from Sage

Thanks so much for your feedback! We love to hear that Inventory Planner has helped to eliminate stockouts.

Replied 26/10/2020
Isidoro
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 10/11/2020

Finally inventory management made easy!!

Very good experience since the first moment.
Loaded all my data in very short time, all was nice and consistent.
Had some questions on the forecast result and the team supported me all the way.
Also, a couple of minor issues appeared and were solved in no time.
Excellent solution!

Pros

Integration was a breeze with Zoho
Easy data loading process via flat-file too
Outstanding customer support
Decent user interface and very powerful search mechanisms

Cons

Could have nicer graphics
Not being able to trigger data synchronization
Posibility to customize the solution (my company logo, etc...)

Response from Sage

Thank you so much for your feedback. Glad to hear that Inventory Planner helps streamline your forecasting and purchasing!

We're currently working to add invoice syncing with Zoho and will let you know as soon as that's available. All other data can currently be synced manually at anytime (in addition to the automatic daily sync).

We'll also reach out with directions so that you can add your logo to purchase orders in the account settings.

Thanks again for your support!

Replied 12/11/2020

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