--- description: Review of Twilio User Authentication & Identity Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Twilio User Authentication & Identity | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Customer Identity and Access Management (CIAM) Software](/directory/4427/ciam/software) > [Twilio User Authentication & Identity](/software/390536/twilio-user-authentication-and-identity) # Twilio User Authentication & Identity Canonical: https://www.softwareadvice.ie/software/390536/twilio-user-authentication-and-identity Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/390536/twilio-user-authentication-and-identity?page=2) > Twilio User Authentication \& Identity offers digital identity verification and intelligence tools to build mutual trust between business and consumer. Verify end-users are who they say they are across SMS, email, WhatsApp, TOTP, Push Verification and more with Twilio Verify, a single API for multichannel verification. The Lookup API provides in-depth information behind a phone number to power trusted interactions with phone number formatting, line type, and SIM swap and call forwarding detection, and more.. > > Verdict: Rated **4.8/5** by 52 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 52 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Twilio - **Location**: San Francisco, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$0.05 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Twilio Verify - Starting Price: $0.05 per successful verification\* (USD $) \*For SMS channel, $0.05 per successful verification + $0.0075 per SMS (US); international pricing see here. Twilio Lookup - Starting price: Formatting Lookup is free Carrier Lookup: $0.005 per request Caller Lookup: $0.01 per request For Email channel, pricing see https://www.twilio.com/verify/pricing. Push channel is included in the verification fee and is charged when a request is approved or denied. TOTP channel is included in the verification fee and is charged when a request is approved. Twilio Lookup - https://www.twilio.com/lookup Starting price: Formatting Lookup is free Carrier Lookup: $0.005 per request Caller Lookup: $0.01 per request The Twilio Authy App is available for free in your local App Store: www.authy.com - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Argentina, Australia, Austria, Barbados, Belgium, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark and 53 more ## Features - AML Compliance - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Address Validation - Age Verification - Alerts/Notifications - Authentication - Auto Extraction - Credential Management - Data Aggregation and Publishing - Data Quality Control - Domain Check - Encrypted Password Storage - Fraud Detection - KYC Compliance - Mobile Access - Mobile Authentication - Multi-Factor Authentication ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Identity and Access Management (CIAM) Software](https://www.softwareadvice.ie/directory/4427/ciam/software) ## Related Categories - [Customer Identity and Access Management (CIAM) Software](https://www.softwareadvice.ie/directory/4427/ciam/software) - [Identity Management Software](https://www.softwareadvice.ie/directory/4549/identity-management/software) - [Identity Verification Software](https://www.softwareadvice.ie/directory/4518/identity-verification/software) - [Single Sign On Software](https://www.softwareadvice.ie/directory/4347/single-sign-on/software) - [Authentication Software](https://www.softwareadvice.ie/directory/4311/authentication/software) ## Alternatives 1. [Okta](https://www.softwareadvice.ie/software/419181/okta) — 4.7/5 (930 reviews) 2. [Cisco Duo](https://www.softwareadvice.ie/software/430527/duo-security) — 4.7/5 (548 reviews) 3. [OneLogin](https://www.softwareadvice.ie/software/143308/onelogin) — 4.6/5 (92 reviews) 4. [Conecta Suite](https://www.softwareadvice.ie/software/366554/conecta-suite) — 4.9/5 (47 reviews) 5. [EmpowerID](https://www.softwareadvice.ie/software/366337/empowerid) (0 reviews) ## Reviews ### "Authy is the safeguard" — 5.0/5 > **syed** | *14 April 2022* | Banking | Recommendation rating: 10.0/10 > > **Pros**: The most valuable feature of authy is code changes very frequently and the generated code is very unique every time. > > **Cons**: The least like about authy is that they create 6 digit code, which is some how can be breakable. They should increase the length of code. ----- ### "Best Google Authenticator Replacement" — 5.0/5 > **Mark** | *14 July 2021* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Authy links with Twilio and Recurly really well which our team both use on a daily basis. What we like most about Authy is being able to tie this to a specific user account. This means portability and security. We are able to install it on different platforms (especially desktop.) This eliminates the process of checking your phone. You can simply copy and paste the code in the same device. > > **Cons**: I couldn't think of any. This was recommended by our engineers as a replacement to Google Authenticator. > > The experience from set up to day-to-day use is easy. We don't need additional training as the methods itself are intuitive. Daily, this helps with efficiency as we are able to access it in any device we own. ----- ### "Extra Protection" — 5.0/5 > **Emily** | *19 November 2020* | Accounting | Recommendation rating: 5.0/10 > > **Pros**: Once it has been set up, its extremely easy to use. I like that there is a clipboard option, so I can easily save the code it gets me and paste it into the program to log in. > > **Cons**: Save the original code sent to you\! I had to install it on a different computer, but the program I need it for only gives you the code the 1st time you log on. I had to have the person who set it up remove me from her end so it would give me the code again when I logged in. > > I just use this to remotely log into our accounting company's server. It gives the owner that extra layer of protection. ----- ### "Well thought through OTP solution" — 5.0/5 > **Aivar** | *27 August 2021* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Convenient layout. Backup makes a huge difference. I know that if something happens to my phone, I will not have to go through the nightmare of restoring my accounts. Periodically asks you for your password to make sure you remember it. Great idea, you will not have to frantically try to remember it at the worst possible moment. > > **Cons**: Backup "coin" has another side - you have to trust Twilio (who operates it) to store your data securely. > > Authy helps me to effortlessly manage a large number of 2FA logins. ----- ### "Best two-step authenticator" — 5.0/5 > **Rudinei** | *8 July 2020* | Internet | Recommendation rating: 10.0/10 > > **Pros**: The application is very efficient and easy to use, it generates a code every 30 seconds to log into your accounts, it is the best in the category of 2-factor authentication. > > **Cons**: There could be a small adjustment in the size of the grid in relation to the top, the grid is very small and the other is very large, and if you are using it on a tablet for example, then this difference is huge. > > It is a great two-factor authenticator, I never had any problems and I use it daily. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/390536/twilio-user-authentication-and-identity?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/390536/twilio-user-authentication-and-identity) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data