Extensiv Order Management

4.8
Overall rating
Reviews

4.8
Overall rating
Reviews

About Extensiv Order Management

Extensiv Order Manager powers order fulfillment, inventory operations, and business intelligence for brands and retailers looking to achieve a multichannel and/or multi-warehouse business model, focusing on monitoring and growing profitability. Users can synchronize data from every sales channel they sell, including marketplaces, big-box retailers, warehouses, 3PLs, POS systems, and more. The interface is deep, but the goal is simplicity. The overall objective of a business using Extensiv Order Manager is to consolidate many operations' software into one cloud-based tool. Highlights include fast implementation times, built-in FBA forecasting, powerful marketplace features, automated purchasing, consolidated order management, an open API, and automated fulfillment logic. High-volume marketplace sellers and D2C brands looking for inventory management, order management, and an alternative to traditional ERPs will find Extensiv Order Manager a good fit for their business. Extensiv Order Manager has no limitations on users, warehouses, or channels, so larger teams will find it a good fit.
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Extensiv Order Management pricing

Extensiv Order Management does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Extensiv Order Management Reviews

Feature rating

Value for Money
4.6
Functionality
4.6
Ease of Use
4.5
Customer Support
4.7
5 reviews of 109 View all reviews
Monica
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/10/2017

A fantastic ecommerce "Hub" solution!

Pros

Intuitive - Skubana is incredibly intuitive to use. All of the features and functionality are set up to flow in a very natural way. This is especially great for our end users but it also keeps our training and operational costs down.

All-in-One - No system is an all in one solution but Skubana is pretty close. We can manage an enormous amount of our business through Skubana directly or through one of their ever-expanding App partnerships.

Onboarding - Skubana assigns a point person who walks you and your team through set-up and use of the system. Honestly, they hold your hand so that even technically challenged implementors and users can run w/the platform w/out much effort. This is a huge bonus for smaller companies w/out a lot of resources.

Trouble Shooting - I've never been through an integration that didn't have set-up issues. Skubana works as your partner and your advocate to push issues through to resolution.

Pricing - A company would be hard-pressed to find another solution that does as much as Skubana does.

Cons

I wish they had a bigger staff to do even more great things! The current system already has great functionality. But I know they have more in the pipeline. Skubana's only limitation is its bandwidth and time.

Louis
  • Industry: Consumer Electronics
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 16/5/2023

Extensiv Order Manager at Medify Air

Overall Order Manager has become an integral part of our order flow and processing. It has been very reliable and easy to use. Our service agents can easily look up orders for customers.

Pros

I like that Extensiv Order Manager's interface is easy to navigate with each section in different "tabs". The user manager allows the admin to customize which tabs a user can access. I love the warehouse routing functionality as well as the ability to create orderbots. The filters on the order search page help find orders quickly.

Cons

Sometimes the product runs a little slow. Some areas have minor glitches and require a reload. I experience some issues trying to run Order Manager simultaneously as Warehouse Manager.

Alternatives Considered

NetSuite

Reasons for Switching to Extensiv Order Management

Easier to use and had support for multiple warehouses including 3PL warehouses.
Neema
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

3
Reviewed on 12/5/2023

Extensiv Review - Brandon Blackwood NY

Overall this system taught me a lot about what our business needs in a new IMS/OMS. The importance of syncing capabilities, and order flow. I learned how to optimize my warehouse outbound ops in terms of how/when I import orders. This has been very helpful for me.

Pros

- The ability to set up a "Virtual warehouse" for pre-orders - Orderbots and the ability to control how and when orders import into our WMS- Tagging each collection/batch of SKUs so it is easier to pull reports based on SKU count

Cons

The inventory syncing capabilities are very slow and has effected our website multiple times. We have oversold/undersold units due to incorrect inventory updates pushed from SKUBANA to Shopify.

Verified Reviewer
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2017

Omni Channel made easier and better visibility into marketplace profitability

Pros

1. Ties all marketplaces and websites under one roof! Enough said.
2. Allows you to see profitability and sales in various forms including: per sku, by marketplace, top grossing items, overall profitability, desired dates. All of this allows a business to make better decisions on which products are winners and losers. And it enhances your ability to know which products are doing better on the different marketplaces.
3. View inventory levels at all your warehouses as well as customizing how you see the inventory.
4. Auto generated PO's based on historical sales. This feature takes the guess work out of knowing which items need to be in-stock especially if you are selling through FBA. You can configure this feature in various ways to allow customization based on your inventory and PO needs.
5. Open API - This is important if you are a more advanced seller and need to integrate Skubana into other apps or platforms.
6. The support team at Skubana has been wonderful to work with and very responsive. They do a much better job that other software companies. Support is included with your package. You can email or talk with a live person in the U.S! And you are never rushed or pressured to get off the phone.
7. They are focused on building features that help you sell more. And in the 2 years we have been using the Skubana software it has gotten better with the new features they have released.

Cons

1. This platform is jammed packed with so many features that you can get a bit overwhelmed. On the filp side, when you do get overwhelmed just email your account manager. Our account manager has been a pleasure to work with.

Verified Reviewer
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/4/2018

A lifesaver in the industry

It truly did help us with our inventory/shipping management on multiple channels

Pros

After attempting multiple inventory management, omni channel, shipping management systems, Skubana was a breath of fresh air. The capabilities inside of this system brought us to the next level in our business. We were able to automate nearly the entire process while receiving detailed reports on various aspects of the business.
The UI is very intuitive and simple to navigate.
The customer support is quick to respond and the development team really does listen.
The price is right on par for the capabilities and automation it brought to our business.

Cons

Building out a more robust reporting feature would be wonderful. From high level reporting to deep diving.

Response from Extensiv

Thanks for the wonderful review and feedback!

Replied 20/4/2018

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