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description: Review of CentralReach Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: CentralReach | Reviews, Pricing & Demos - SoftwareAdvice IE
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Breadcrumb: [Home](/) > [Mac EMR & Medical Billing Software](/directory/426/mac-emr/software) > [CentralReach](/software/391991/centralreach)

# CentralReach

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> CentralReach is the leading AI-powered EMR and practice management platform purpose-built for autism and IDD care. Trusted by 4,000+ providers and 200,000+ professionals, it connects intake, scheduling, clinical documentation, billing, learning, and analytics in one secure, HIPAA-compliant workspace. 

At the core is cari, CR's proprietary AI trained on billions of data points and validated by 40+ BCBAs. Cari automates scheduling, audits, and claims to reduce manual work, protect revenue, and free staff to focus on delivering high-quality care. 

From intake to outcomes, CentralReach simplifies every step of care delivery. Families complete digital intake forms that instantly create client profiles and parent portal access. Dynamic scheduling maximizes billable hours and matches clients to the right provider. Clinicians use customizable notes and mobile tools to collect accurate data (online or offline). Billing is streamlined with bulk invoicing, claim scrubbing, and clearinghouse integrations, while built-in audits safeguard compliance. Leadership teams gain visibility through KPI dashboards and business intelligence to support future growth. 

From ABA to speech and OT, CentralReach equips teams to: 

- Deliver better outcomes with connected data 
- Protect revenue with audit-ready claims 
- Reduce burnout by eliminating admin tasks
- Scale operations with confidence 

Purpose-built, proven, and AI-powered, CentralReach is the operating system for autism and IDD providers.
> 
> Verdict: Rated **4.3/5** by 155 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 155 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: CentralReach
- **Location**: Pompano Beach, US
- **Founded**: 2013

## Commercial Context

- **Pricing model**: Other
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- ABA Data Collection
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Automated Scheduling
- Availability Management
- Behaviour Tracking
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Charting
- Chat/Messaging
- Claims Management
- Claims Scrubbing
- Client Database

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Mac EMR & Medical Billing Software](https://www.softwareadvice.ie/directory/426/mac-emr/software)

## Related Categories

- [Mac EMR & Medical Billing Software](https://www.softwareadvice.ie/directory/426/mac-emr/software)
- [Web Based Medical Billing Software](https://www.softwareadvice.ie/directory/15/web-based-medical-billing-software/software)
- [Medical Practice Software](https://www.softwareadvice.ie/directory/4/practice-management-software/software)
- [Practice Analytics Software](https://www.softwareadvice.ie/directory/3650/practice-analytics/software)
- [Electronic Medical Records Software](https://www.softwareadvice.ie/directory/8/electronic-medical-record-software/software)

## Alternatives

1. [TheraNest](https://www.softwareadvice.ie/software/390303/theranest) — 4.4/5 (1029 reviews)
2. [TherapyNotes, LLC](https://www.softwareadvice.ie/software/5615/therapynotes) — 4.7/5 (955 reviews)
3. [AlohaABA](https://www.softwareadvice.ie/software/314001/alohaaba) — 4.9/5 (55 reviews)
4. [Theralytics](https://www.softwareadvice.ie/software/344852/theralytics) — 4.8/5 (107 reviews)
5. [AdvancedMD for Mental Health](https://www.softwareadvice.ie/software/66045/advancedmd) — 4.0/5 (7 reviews)

## Reviews

### "CentralReach is innovative with its layout compared to comparable software." — 4.0/5

> **Tiffany M.** | *22 February 2018* | Individual & Family Services | Recommendation rating: 7.0/10
> 
> **Pros**: I liked the flexibility of the timesheets and how easy it was to input times, notes, and details regarding my ABA visits. It was very helpful to have each time block labeled and I could put my clients information (case numbers, Medicaid numbers, etc.) with the time block I used.
> 
> **Cons**: I wish the layout was a little larger. Sometimes when I was in a rush I would make an error thinking I clicked a certain time or client but it wasn't the right one.

-----

### "CR experience" — 4.0/5

> **Maria** | *10 December 2024* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: I appreciate the system is easy to use and pretty straight forward.
> 
> **Cons**: I dislike that calendars do not reflect converted changes. Some features for management are difficult to manuver.
> 
> Overall we have had a positive experience. We are considering the payroll options with CR.

-----

### "CentralReach For Very Small Business" — 3.0/5

> **Maria** | *24 June 2025* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: CentralReach is great to have everything in one place, such as data collection, onboarding paperwork, timesheets, billing, claims, invoicing, trainings, etc.  Haven't been able to find another platform that has all of this.
> 
> **Cons**: The cost of all the add-ons is a bit much.  Also, having to pay that for each employee when only certain ones use a feature. Very expressive for a small company like mine.  Not a fan of the app and their checklists.  Lastly, it's annoying that they don't connect with all the other platforms we use.
> 
> I would say I like CentralReach.  Representatives have been great most of the time.  Putting in a ticket is slow to get things resolved.  I used to be able to call and get things done right away.  I have been using CR for over 12 years now, and I like to think I gave them some good ideas in the beginning.  Just very expensive for us.

-----

### "10+ Year Customer" — 5.0/5

> **Jesseca** | *20 November 2024* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I really appreciate the support I receive from the Central Reach team. There has been a lot of growth and new features and they are always there to walk us through the steps and hiccups.
> 
> **Cons**: As with most technology, there are some errors or glitches that occasionally affect our workflow.
> 
> We have worked with CR for over ten years and have been successful in many ways. We use the system to many aspects of our day to day operations. I would highly recommend CR to others\!

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### "Central Reach in the real deal\!" — 5.0/5

> **Anonymous User** | *24 November 2024* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Central reach is more intuitive than other software.
> 
> **Cons**: I will forget how to do something that I do not have to do often but...I can go to the help site and typically find the answer. I can also save the instructions easily for the next time I forget\!\!\!
> 
> I have always had a good experience. Whenever I need assistance, someone always gets back to me quickly. They have an answer and instructions\!

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/391991/centralreach)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical/centralreach-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/391991/centralreach> |
| en-GB | <https://www.softwareadvice.co.uk/software/391991/centralreach> |
| en-IE | <https://www.softwareadvice.ie/software/391991/centralreach> |
| en-NZ | <https://www.softwareadvice.co.nz/software/391991/centralreach> |

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