---
description: Review of Broadcaster BOT Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Broadcaster BOT | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Sales Engagement Platforms ](/directory/4071/sales-engagement/software) > [Broadcaster BOT](/software/392350/broadcaster-bot)

# Broadcaster BOT

Canonical: https://www.softwareadvice.ie/software/392350/broadcaster-bot

> Broadcaster Bot is a Concepto Móvil product that offers an innovative solution for serving customers through conversations on WhatsApp, Facebook Messenger, Google Business Chat, and RCS.

The platform integrates multiple communication channels so that businesses can converse with their customers, coordinate with their internal team and business partners, efficiently and in one place.

The solution allows for sending bulk messages through WhatsApp Business, using templates that can be customized for different types of messages, such as notifications, promotions, appointment reminders, among others.

In addition, Broadcaster Bot offers the option to configure chatbots and virtual agents that can respond to frequently asked customer questions, automating the customer service process and reducing operating costs.
> 
> Verdict: Rated **4.4/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 5 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Concepto Móvil

## Commercial Context

- **Starting Price**: MX$1,999.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Spanish
- **Available Countries**: Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador and 30 more

## Features

- AI Copilot
- API
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Automated Responses
- Autoresponders
- Canned Responses
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Customer History
- Customer Support
- Customisable Templates
- Dashboard
- Data Import/Export
- For Sales/Marketing
- Group Messaging
- Lead Capture

## Support Options

- Email/Help Desk
- 24/7 (Live rep)
- Chat

## Category

- [Sales Engagement Platforms ](https://www.softwareadvice.ie/directory/4071/sales-engagement/software)

## Related Categories

- [Sales Engagement Platforms ](https://www.softwareadvice.ie/directory/4071/sales-engagement/software)
- [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software)
- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software)
- [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software)

## Alternatives

1. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1753 reviews)
2. [inconnect](https://www.softwareadvice.ie/software/171892/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews)
3. [Zoho SalesIQ](https://www.softwareadvice.ie/software/434506/zoho-salesiq) — 4.4/5 (98 reviews)
4. [Kixie PowerCall](https://www.softwareadvice.ie/software/28441/kixie-powercall) — 4.6/5 (293 reviews)
5. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (984 reviews)

## Reviews

### "Muy buen Chat Bot y la integración con canales muy sencilla" — 5.0/5

> **Luis** | *11 April 2023* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Para empezar la integración es muy sencilla, la atención es muy buena y la capacitación para que mi personal pueda usar la plataforma aunque la misma es muy intuitiva.
> 
> **Cons**: Las limitaciones que impone WhatsApp para el envío de campañas
> 
> Soluciono toda la gestión de conversaciones y envío de campañas con un solo agente, pude optimizar sus tiempos y asignar un chatbot para solucionar la atención inmediata. El equipo me ayudo a capacitar a mi personal lo que hace que aprovechemos la plataforma al 100%

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### "Broadcaster BOT" — 4.0/5

> **Carlos** | *20 February 2023* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: El proceso de implementación es muy sencillo y la creación de los flujos de conversación ayuda a la customización.
> 
> **Cons**: La reporterita es muy débil y poco intuitiva, no se puede seguir trazabilidad de las conversaciones o poder enfocar el rendimiento de los agentes, también no tiene una asignación automática de conversaciones por agente.

-----

### "Broadcaster BOT LHS Costa Rica" — 4.0/5

> **Lourdes** | *21 February 2023* | Insurance | Recommendation rating: 7.0/10
> 
> **Pros**: La facilidad de uso. La rapidez de la implementaciónQue el flujo lo puede crear nuestra área de sistemas sin depender del proveedor.
> 
> **Cons**: Que no asigne automáticamente a los agentes disponiblesNo poder tener el control del total de conversaciones atendidas tomando en cuenta que un cliente podría tener varias conversaciones al dia o al mes y debe contabilizarlas por separado. No permite el uso de plantillas en respuestas rápidas lo cual agilizaría la comunicación.
> 
> Es un buen producto que facilita la comunicación con nuestros clientes.

-----

### "Clinica LHS" — 4.0/5

> **Marylin** | *21 February 2023* | Health, Wellness & Fitness | Recommendation rating: 5.0/10
> 
> **Pros**: La facilidad de tener varios usuarios y poder monitorear los chats desde el perfil de administrador
> 
> **Cons**: Los mensajes salientes que sólo puedan ser templates y no mensajes normales. Sería más funcional para nuestro tipo de negocio.
> 
> En general bien, el sistema nos proporciona un mejor control de los usuarios y el proceso de atención de los mensajes es más ordenado

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### "Excelente software para atención a clientes" — 5.0/5

> **Gabriel** | *22 February 2023* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: La integración ha sido muy fácil desde un principio
> 
> **Cons**: Hasta ahora no me ha disgustado nada ya que todo ha salido bien
> 
> Todo ha sido muy funcional

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/392350/broadcaster-bot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/contact-center/broadcaster-bot-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/392350/broadcaster-bot> |
| en-GB | <https://www.softwareadvice.co.uk/software/392350/broadcaster-bot> |
| en-IE | <https://www.softwareadvice.ie/software/392350/broadcaster-bot> |
| en-NZ | <https://www.softwareadvice.co.nz/software/392350/broadcaster-bot> |

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