--- description: Review of Zoho Assist Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Zoho Assist | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Screen Sharing Software](/directory/4402/screen-sharing/software) > [Zoho Assist](/software/392373/zoho-assist) # Zoho Assist Canonical: https://www.softwareadvice.ie/software/392373/zoho-assist Page: 1 / 60\ Next: [Next page](https://www.softwareadvice.ie/software/392373/zoho-assist?page=2) > Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT technicians to remotely support customers all across the globe. Key features of Zoho Assist include file transfer, concurrent sessions, remote print, chat, multi-monitor navigation, computer grouping, group-based access to technicians, robust security, user management and many others. With multiple methods to initiate a session and no installation required at the technician's end, connecting to a remote desktop is pretty simple in Zoho Assist. Zoho Assist offers you cross-platform remote support by allowing you to work on a remote desktop right from your browser. Rebranding options in Zoho Assist helps you to use your company's name, favicon, logo and a customized user portal. Zoho Assist has a forever-free plan as well as paid plans on a monthly subscription basis. > > Verdict: Rated **4.7/5** by 1472 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1472 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: ₹480.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Bulgarian, Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - API - Access Controls/Permissions - Active Directory Integration - Alerts/Notifications - Annotations - Authentication - Availability Indicator - Backup and Recovery - Billing & Invoicing - Chat/Messaging - Collaboration Tools - Conferencing - Customisable Branding - Customisable Reports - Customisable Templates - Dashboard - Desktop/Browser Sharing - Diagnostic Tools - Diagnostics Tools - Email Reminders ## Integrations (17 total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Screen Sharing Software](https://www.softwareadvice.ie/directory/4402/screen-sharing/software) ## Related Categories - [Screen Sharing Software](https://www.softwareadvice.ie/directory/4402/screen-sharing/software) - [Meeting Software](https://www.softwareadvice.ie/directory/4303/meetings/software) - [Remote Monitoring and Management Software](https://www.softwareadvice.ie/directory/4344/remote-monitoring-and-management/software) - [Information Technology Service Management (ITSM) Tools](https://www.softwareadvice.ie/directory/4296/itsm/software) - [MSP Software](https://www.softwareadvice.ie/directory/4553/msp/software) ## Alternatives 1. 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The pricing is also reasonable > > **Cons**: There is very little I dislike about Zoho Assist. Sometimes the connection speed depends on the internet quality, and a few advanced features take time to learn. The mobile app could also be improved with more options, but these are only minor issues. > > My overall experience with Zoho Assist has been excellent. It is a reliable remote support tool that makes it easy to connect to client devices and solve problems quickly. The software is stable, secure, and user-friendly. I would recommend it to anyone looking for an affordable and dependable remote desktop solution. ----- ### "Would have given a five star" — 4.0/5 > **Hill** | *5 July 2026* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: I like the fact that zoho assist has really been user friendly and its got no bug or issues and easy to connect to the remote access > > **Cons**: what i like least is that it don't run it installation in background, running installation in background would be appreciated, instead of the multiple clicks of installation > > Its been great using zoho assist, and i am certain to always use it for my day to day activities. Never been complicated for me ----- ### "Best support product. Saves me hours int he car" — 5.0/5 > **Rick** | *9 December 2025* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: Easy to use reasonably priced multi platform. File transfer facility is particularly good. Works even on slow connections > > **Cons**: Doesnt work on IOS. The support chat is a waste of time because its either closed or they ignore you > > All been good it does what it says on the tin. The server appears to up 100% of the time. Shame about the chat support ----- ### "Reliable Remote Support with Zoho Assist for Small Business" — 4.0/5 > **Verified Reviewer** | *17 April 2026* | Computer Hardware | Recommendation rating: 9.0/10 > > **Pros**: What I like most about Zoho Assist for my small business is how simple and effective it is for providing remote support to my clients. It allows me to quickly connect to client machines, troubleshoot issues, and resolve problems without needing to be on-site, which saves both time and money. The interface is straightforward, and the ability to start sessions quickly makes it easy to deliver responsive support. It’s a practical tool that helps me maintain a professional and efficient support experience for my clients. > > **Cons**: What I dislike is that there can occasionally be minor performance hiccups or limitations depending on the client’s network connection, which can impact the smoothness of a session. Some advanced features are also locked behind higher-tier plans, which can be a consideration for a small business trying to keep costs down. While it generally works well, there are moments where it doesn’t feel as polished as some larger, more established remote support platforms. > > Overall, my experience with Zoho Assist has been very positive. It provides a reliable and cost-effective solution for delivering remote support, which is essential for running a small IT-focused business. Despite a few minor drawbacks, it offers strong functionality and ease of use, making it a valuable tool for supporting clients and maintaining efficient operations. ----- ### "Great first experience with Zoho Assist" — 4.0/5 > **Harry** | *23 June 2026* | Computer Hardware | Recommendation rating: 8.0/10 > > **Pros**: easy to understand and remote connection works everytime. I like the simplicity of the software and using it or a week i understand most features > > **Cons**: lacking features which had one Atera such as more details on a computer and how it is managed such as intune. > > i like it. it is simple and works just as I need it to support our clients with IT issues. I have used it a few times and connected right away and able to assist ----- Page: 1 / 60\ Next: [Next page](https://www.softwareadvice.ie/software/392373/zoho-assist?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/392373/zoho-assist) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data