About Zoho Books

Zoho Books comes with automatic bank feeds, collaborative client portal, accounting and taxing, online payments, invoice templates and analytical reports. The system allows users to manage multiple time sheets of different projects and tracking of reimbursable expenses.
What is Zoho Books?

Zoho Books is an end-to-end accounting solution for businesses of all sizes that manages finances across an entire organization. The system automates multiple financial processes such as accounts payable & receivable, time tracking, payroll, transaction management, inventory control, and banking. Additionally, Zoho Books manages customer and supplier interactions through the client portal where customers can securely store their payment information for recurring transactions.


How do you use Zoho Books?

Zoho Books is a web-based system, which can be accessed from any web browser. There are no installations or downloads necessary to use the software. Users can manage customers and handle customer invoices either online or by mail by automating recurring invoices, setting up payment reminders, and receive payments through online payment gateways.


Who uses Zoho Books?

Zoho Books can be used by businesses of any size including freelancers that need assistance with the end-to-end accounting process.


How much does Zoho Books cost?

Zoho books provides three pricing plans in addition to a free version for businesses that earn less than 50k annually. The standard plan is priced at $10 per organization/month for 3 users. The professional plan is priced at $20 per organization/month for 5 users along with voice and chat customer support. The premium plan is priced at $30 per organization/month for 10 users that comes with Twilio and Zoho Sign integrations as well as vendor portals, validation lists, webhooks, and workflow rules.


Does Zoho Books have an app?

Zoho Books has an app available on both IOS and Android devices.


Zoho Books Software - See the details of your income and expenditure. The dashboard shows you your total receivables, sales, top expenses and more at a glance.
Zoho Books Software - Zoho Books makes invoicing and managing receivables effortless. Send customized statements to your clients and receive payment in multiple currencies with our accounting software.
Zoho Books Software - Eliminate the risk of processing incorrect transactions by validating and approving them before invoicing your customers.
Zoho Books Software - Connect your bank accounts, fetch your bank transactions, categorize, and reconcile your accounts with ease.
Zoho Books Software - Turn data into information with Zoho Books. View dashboards, reports and charts covering all your receivables, payables, inventory and more. Use your report data to make inferences and create robust, up-to-date business plans.
Zoho Books Software - Zoho Books is integrated with popular payment gateways and provides a hassle-free environment for collecting online payments from your customers.
Zoho Books video
Zoho Books Software - See the details of your income and expenditure. The dashboard shows you your total receivables, sales, top expenses and more at a glance. - thumbnail
Zoho Books Software - Zoho Books makes invoicing and managing receivables effortless. Send customized statements to your clients and receive payment in multiple currencies with our accounting software. - thumbnail
Zoho Books Software - Eliminate the risk of processing incorrect transactions by validating and approving them before invoicing your customers. - thumbnail
Zoho Books Software - Connect your bank accounts, fetch your bank transactions, categorize, and reconcile your accounts with ease. - thumbnail
Zoho Books Software - Turn data into information with Zoho Books. View dashboards, reports and charts covering all your receivables, payables, inventory and more. Use your report data to make inferences and create robust, up-to-date business plans. - thumbnail

Zoho Books pricing

Zoho Books has a free version and offers a free trial. Zoho Books paid version starts at US$20.00/month.

Starting Price:
US$20.00/month See pricing details
Free Version:
Yes
Free trial:
Yes

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Browse Zoho Books Reviews

652 of 652 reviews
Sort by:
Alfredo
Alfredo
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 21/9/2024

Easy peasy accounting platform

I’ve been using Zoho books for over a year successfully. I was able to easily migrate after a bad experience with quickbooks and from there been able to slightly customize it for my needs. I enjoy how it integrates with their expense tracker and with PayPal.

Pros

Easy to use platform with all the basic features for accounting.

Cons

User interface can feel a bit dated at times which makes it a bit difficult to do frequent tasks.

Alternatives Considered

Odoo

Reasons for Choosing Zoho Books

My QB account was cancelled for undisclosed (by them) issues after asking for sensitive data using a Google Form! I couldn’t even recover my data, but at least they refunded a couple months “service”

Switched From

QuickBooks Online

Reasons for Switching to Zoho Books

At the time I only needed accounting and the pricing was more appealing.
Tania
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 28/10/2024

Good CRM and Books website.

Zoho has been great so far. We have used Zoho for 4 years now. Really easy to use.

Pros

Being able to convert sales orders to estimates and invoices.

Cons

Ther is not anything I don't like about it.

Alternatives Considered

QuickBooks Enterprise

Reasons for Switching to Zoho Books

It is much easier to use than QuickBooks in my opinion.
Delfina
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
3

3
Reviewed on 2/1/2025

A great tool to use

I use Zoho Books daily to issue invoices for my clients. I´ve created my data base and from there, I create the invoices, record payments, set payment reminders, and create some reports to keep my AP well organized.

Pros

It is quite intuitive and well-organized. I like that you can easily find the customer and jump from one place to another.
Also, it is customizable, for example, it helps me a lot to set payment reminders for my clients.

Cons

There are some limitations in terms of reporting. If you want to see old data, you can´t do it, and that´s a bit annoying.
In addition, the currency exchange rates sometimes are not accurate.

Rose
  • Industry: Civil Engineering
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 6/12/2024

Zoho books review for small business

Pros

Efficiency of use. Functions are easy to see and utilise.

Cons

The pricing and subscriptions. Sometimes the feedback was slow

Alternatives Considered

MYOB Acumatica

Reasons for Switching to Zoho Books

Professional reviews from other business owners
Connor
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/10/2024

Fantastic for Invoicing

We have used Zoho Books to manage and send invoices for a few years now. It has kept us very organized with our payment collection process.

Pros

The invoices module in Zoho Books and very well laid out and easy to use for people who are new to these kinds of platforms.

Cons

The payment processing application that we use is currently not integrated with Zoho Books which creates a bit more manual work for us.

Mathu
  • Industry: Food Production
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 26/6/2024

Good impressive product.

Very much satisfied with this product. I belive it is some thing worth investing.

Pros

It has got lots of good features and seems very robust. Overall I liked it pretty much. It has got a vast range of invoice templates and is customization seems pretty easy. Also they got their own software for most of the business use cases which could be easily integrated with this one.

Cons

I had a look at their community page and many of the answers are not quite understandable, which makes me little bit suspicious about their customer support.

Alternatives Considered

Kanak Books

Reasons for Switching to Zoho Books

I didn't coose zoho books over kanakbooks. I just want to give a try of zoho books to see how good is zoho books. Both have very similar interface, but kanakbooks seems more better for smaller businesses with some impressive features and lower cost.
Joe
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 18/12/2024

Would be the top bookkeeping software with a few additional features

It's an amazing software for those who don't have the 2 mentioned issues

Pros

Price beats all other bookkeeping leaders. Features are amazing specifically client portal. Integration with CRM

Cons

Lack of Undeposited funds feature.
Lack of sub-items

Ashmita
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/11/2024

Superbly cool to automate recurring invoices to avoid interruptions of services.

Superbly effective to automate reccuring invoices and payments.

Pros

Admiration for automating reccuring payments and invoices.
Straight forward and ease of use.

Cons

Explicably cool for tax compliance and automatic calculations.

Verified Reviewer
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 7/1/2025

Account For All Kind of Companies

Pros

Zoho Books combines quoting, invoicing in a very efficient way. I love the waste option of opportunities to adapt things like templates to automate as much as possible and safe time.

Cons

The UX can be overwhelming at the beginning, but you get adapted over time.

Tiffany
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 30/11/2024

Has become our favourite

Pros

I experimented this tool through installation and setup and I can say it easy and simple to setup and install in an organization and get started.

Cons

Not much challenges faced since when one occurs their support helps in solving

Jose
Jose
  • Industry: Furniture
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 17/1/2024

You can't go wrong with Zoho

I am very happy with the choice. Tremendous software.

Pros

I am not a professional accountant but I know administration and finance. Zoho has given me the tools I need for managing finances, purchasing, and invoicing.

Cons

The inventory module comes separately and I would like it to be included. Inventory vs final product costing would be a nice addition.

Thea
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/1/2024

Manageable and focused to win.

It feels nice having the right support whenever needed. Zoho Books simplifies makes finance management easy and secure. The features are outstanding.

Pros

There is easy collaboration while using Zoho Books. It is easy to hold negotiations across all levels. Getting paid online instantly makes it more enjoyable and relaxing. It is generally an easy to use tool with huge focus on achieving goals. It's integration is major and relatable.

Cons

Zoho Books is user friendly. I don't find anything wrong yet. The price is also reasonable.

Miguel
  • Industry: Investment Banking
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/12/2023

Efficient and flexible financial management

Zoho Books is a reliable and comprehensive platform for enterprise financial management. With its wide range of features, it simplifies and optimizes financial processes.

Pros

I like that it allows you to automatically import bank transactions, streamlining the reconciliation process and reducing manual errors. In addition, custom rules can be set up to automatically categorize transactions, saving time in manual sorting. Zoho Books is highly customizable and allows tailoring financial reports to our specific needs.

Cons

On occasion, I have experienced delays and load times when accessing certain functions or working with large data sets.

Mumbo
  • Industry: Research
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/3/2024

Streamlining online payment processing and data security

The experience has been amazing and online payment has been streamlined

Pros

I like the robust security that comes with the tool which ensures our data is kept secure

Cons

There are no significant challenges I have encountered so far

Joel
  • Industry: Environmental Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/2/2024

An outstanding accounting software

Zoho Books has made accounting reliable and efficient.

Pros

I like the way the software allows us to reconcile various transaction hence eliminating errors in reporting. Its ability to integrate it with inventory management makes it even better.

Cons

Their customer support is a bit slow in response but generally, I cant complain because they always offer help.

Gatuko
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 19/2/2024

An Amazing Accounting Tool For Business

Pros

I like that Zoho Books makes handling online payments and accounting easy
It makes payment processing a breeze and handles most of our accounting needs
It handles accounts payable and comes with lots of data security features

Cons

Using Zoho Books is super easy and all has worked in our favor. No complaints.

Samuel
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 1/11/2023

The Perfect Accounting Solution For Business

Zoho Books is a go to solution and has been very helpful when it comes to all matters accounting

Pros

First, it is an easy to understand accounting solution
It makes online accounting easy
It makes invoicing and purchasing easy
It makes handling accounts payable easy

Cons

While using Zoho Books, my experience has been amazing. It has some great features and not a single issue or missing feature

Mohamed
Mohamed
  • Industry: Accounting
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 5/7/2023

review zoho Books

Very good experience, I am really excited

Pros

It facilitates the work of financial flows, and it also facilitates the work of reports and follow-up of the business. It is very good

Cons

No, not in the form Because I really like this program

Peter
Peter
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
5

4
Reviewed on 16/6/2023

A great expense tracking solution.

Pros

The automatic upload of receipts. It saved a lot of time. Plus reconciling receipts against the company expense card made it even easier to see which receipts were paid for by the credit card and which weren’t. Either cash from business or employee purchased in need of reimbursement.

Cons

The reporting feature seemed awkward. Customer care we’re keen to show me what I was oooking for but it seemed that what I was trying to explain either isn’t part of the available options or I didn’t understand the advice from tech support.

Lamine
  • Industry: Investment Banking
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 22/10/2023

Zoho Books review use

Pros

Zoho Books helps manage businesses better and automate workflow which saves a lot of time. I like the fact that it has a free and paid version

Cons

Customer support is not at all professional, often very long and their advice misunderstood.

Kalume
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 30/8/2023

Online book of account

I use the software for project accounting and it operates well.

Pros

The software integrates with Zoho invoice which makes work of creating invoice easy and massive.

Cons

The software is excellent at record keeping and report on transaction done under invoice and billing

Sayed
  • Industry: Commercial Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
2

5
Reviewed on 16/4/2023

Zoho Books

Zoho boos was a very good app but there are better accounting apps out there.

Pros

Zoho Books is a cloud-based accounting software it offers invoicing, expense tracking, inventory management, and financial reporting. software has an easy user-friendly interface. It has automation capabilities, such as automatic bank feeds and recurring invoices, have been praised for saving time and streamlining accounting tasks.It also has flexibility and customizability of Zoho Books. The software offers a range of integrations with other apps and services, such as payment gateways, CRM software, and project management tools.

Cons

Customer supprt and tech support isnt really upto mark nd even learning the software is a little difficult and it taes time and steep learning curve to gets hands on experience.

Hassan
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/10/2023

Customer

Business get feedback or review from clients on zoho Books

Pros

Zoho Books' customer portal helps to check if the customer viewed the invoice sent to them.

Cons

Zoho Books save time because allow customers to pay the invoice in one place hence I feel its simplity.

monica
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/8/2023

business and organizational accounting application to try

its had saved me a lot of work since for recuring transaction is just money to them

Pros

i like the ability to store all recurring orders to process all these kinds of transactions. Sending payments reminders through mails is my best with the application

Cons

the application is very hard to master mostly on how to handle recurring payments within your organization

James
  • Industry: Civic & Social Organization
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/8/2023

best accounting and taxing application for business

its has eased my work at office since i can also send invoices using it

Pros

i use Zoho books to balance so business books, I like the availability of the application on both Android and IOS devices, it's simple to use and the interface is so friendly

Cons

the application is doing well for me just that sometimes its too low when updating it

Phillip
  • Industry: Mechanical or Industrial Engineering
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 21/2/2024

Great Software

I really enjoyed this software. It is must easier to use than most of its competitors. It is also having some of the best pricing vs performance that I have found.

Pros

Zoho was very easy software to setup for someone who does not have a lot of experience. We used this software to mostly to track estimates. When estimates were approved and accepted by the customer it was simple to turn them into invoices.

Cons

Once you add certain items into the system they cannot be deleted. For example, if you accidently add a wrong item you will have to cancel it out on the books with another entry.

Alternatives Considered

QuickBooks Online

Reasons for Choosing Zoho Books

Price and availability. It was simple enough that we could use what we needed in the program.

Reasons for Switching to Zoho Books

The price and overall feel of the product.
Caroline
Caroline
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 2/5/2024

Organized and improved accounting

perfect to have a compliance with the company's accounting without overlooking something, it is really easy to use and it improved my progress at work

Pros

Zoho Books has allowed us to improve in the accounting area, having a perfect administration of expenses, accounts, invoices, payments and other tasks to be carried out, it manages a magnificent online accounting function, keeping all the payment reports up to date without forgetting invoices or payments to make, it is a very complete platform with its tools.

Cons

In my personal opinion, it is a perfect platform that there is nothing to improve or change.

Alicia
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 16/11/2023

Blocks you when you need it.

Currently, Zoho Books is not capable of handling volume entries. You will be blocked if you go too fast, as I do. Then you have to wait hours before you can get back in. I created several users to be able to do my work. Also, the batch import feature does not work, since it does not pick up the product code on multi-line invoices. Our pricing went up last year, but Zoho's recurring invoices didn't pick up the new pricing, and the customers were invoiced at the old price, which caused massive service problems. Because of this, we are moving to another software, and I cancelled the auto-renewal with Zoho. Our access was immediately blocked (despite paying for the remainder of the year in advance), and now nobody has access to our own accounting. Currently, there is no one available in support to assist us, so we are waiting for a callback. It's beyond frustrating. The system is terrible, and the support is even worse. I do not recommend Zoho to any company.

Pros

It looks modern and intuitive.
It has a sales portal that customers can access online and view their invoices and payments. That is the feature that sold the program to us.

Cons

The debit and credit side is the wrong way round as it follows the Indian system. For example, in the UK a sales balance of -£100 means that the customer owes £100 pounds and has to pay. In Zoho however, it means that the customer is in credit by £100 and would potentially need a refund.

Blocks you if you type and click your mouse fast. There are problems with batch invoicing, and it takes a lot of time to review invoices one by one. The system does not extract more than 100 statements at a time. You really should find another system if your sales ledger is large.

DAMON
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 29/8/2024

Moved from Zoho Invoice to Zoho Books

Moved over to Zoho books from Zoho invoice to better manage my finances. Definitely worth the migration

Pros

Marking the cost against my product items.

Cons

Uncleared notifications on the app that I just can’t seem to clear

Alternatives Considered

QuickBooks Online

Reasons for Choosing Zoho Books

To better understand my finances, for the reporting and to manage my expenses better.

Switched From

Zoho Invoice

Reasons for Switching to Zoho Books

I chose Zoho because of the simplicity of the Zoho suite of products.
Mohamed
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 4/8/2024

"A full accounting app at a very good subscription price!"

The best thing that has happened to me is the ease with which I can now complete all accounting activities with Zoho Books. To be honest, I dislike accounting because of the amount of number management that is needed. It has, however using Zoho Books makes things lot simpler to do. For creating accounts receivable, it has been my savior because it is incredibly safe and you can be sure that the data you enter won't be compromised.

Pros

One of the easiest interfaces for creating estimates and invoices is Zoho Books. It gives enterprises flexibility by enabling the creation of estimates with and without GST. The main benefit is that it offers a range of plans at reasonable prices to accommodate diverse business needs.

Cons

Reports and invoice customisation in Zoho Books is limited. While integrating Zoho Book with other ZOHO apps is simple, doing so with other apps can be difficult. Data migration is quite difficult for businesses with a lot of data.

Solomon
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/5/2024

The Emperor and Eminent Financial Tool for our Company.

Pros

The tool send us financial reports and profit as well as loss forms on time.
It has the best interface to use for our accounting processes.
The most amazing customer service is served to us.
Very fast and quick in invoice processing.

Cons

It has delivered to our expectations and it has never disappointed.

Belal
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 2/5/2024

Pathetic customer service

Worst customer services there is no proper reply or information

Pros

Product is ok but customer service is pathetic

Cons

The customer service is pathetic, we are running a CA firm and have almost 20 Zoho books subscription and login and one of the login as was asking an OTP we were not getting because the [sensitive content hidden] is travelling and OTP is going to only mobile number not to email hence raised the ticket and the team keep saying that the accounts team is working but we did not receive any resolution they wasted a whole day and did not resolve this. the ticket ID is [sensitive content hidden].

Barry
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/4/2024

Zoho Books - Baac Office

Pros

It's much better than QuickBooks Online and much less costly as part of Zoho One

Cons

Can't think of many cons, as it works so well

Darren
  • Industry: Import & Export
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 12/10/2023

Powerful and Invaluable tool at an incredible price

We love Zoho ability to access from anywhere and allows a business owner to monitor things even when they are not on site. The ease of use and consistency makes it very easy for training purposes and day to day use.

Pros

We love the way you can add further modules and expand into other areas like inventory with ease. The support is fast and efficient with a positive outcome every time. The consistency through every module bill s, invoicing, purchasing makes it a breeze to operate.

Cons

The only one annoyance is the search from some screens you need to know the exact customer name or item name to search. Where as some screens use a keyword search which is easy and fast to locate the information.

Alternatives Considered

QuickBooks Online

Reasons for Choosing Zoho Books

Lack on consistency with previous product and even doing the slightest thing seemed over complicated.

Switched From

PowerQuote

Reasons for Switching to Zoho Books

With the ability to integrate other modules was vital to us. The product had more vital features like re occurring invoices and billing. Stock control was important and a lot of other products don't have this ability alongside things like project managment.
Addison
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/12/2023

Time & Expense Tracking Solution

Pros

Availability of mobile application is what I like most since I am able to track time and expense on projects on the go.

Cons

I currently face zero errors when using ZB.

Sarp
Sarp
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/1/2025

Comprehensive and friendly-user accounting platform

Very pleasant experience! It takes only a few minutes to grasp the platform and onboarding process is helpful.

Pros

All the accounting business needs for invoicing and billing in one solution. It is the most user-friendly and comprehensive accounting platform I have used. The available integrations of Zoho Books enable a lot of ease for sending and tracking quotes and invoices.

Cons

It is a great platform overall. The user interface is smooth and fast overall. If the UI elements like the menu were improved even further it would make the user experience even better.

Alternatives Considered

Xero

Reasons for Switching to Zoho Books

Cost-efficient and feature-rich and also integrates seamlessly with my Zoho Bigin CRM.
Andrei
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/5/2024

Book keeping done wright

I really like Zoho Books, the design is nice and intuitive. I learned to use it very fast. Support was great when needed.

Pros

Zoho Books is an exceptional accounting service, it offers a free version for small business but paid version too. Works great with bank reconciliation and is packed of good features that you found only on expensive software. Getting reports like P&L is easy and the reports looks good. Integrates good with other Zoho apps if you are using them.

Cons

No cons for Zoho Books, the software works good.

Response from Zoho

Hello Andrei. Thanks for your detailed review about us. We are glad you are enjoying using Zoho Books.

Replied 28/5/2024
Verified Reviewer
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
2

3
Reviewed on 3/6/2024

Basic Invoicing and Overview tool

Pros

It is basic and does not have too many features. It is included in the overall Zoho system.

Cons

Templates are limited and creating invoices in various languages is problematic to setup.

Tanveer
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/4/2024

Zoho Books: An Online Accounting Solution that Meets Our Needs

Pros

I like the exceptional features of Zoho Books.
Zoho Books meets our needs because it has been a reliable online accounting software.

Cons

Zoho Books is reliable and flawless.
I do not dislike Zoho Books at all.

Shobhna
  • Industry: Consumer Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/8/2024

I really had a amazing journey with Zoho books.

I would say it's good as it is easy to navigate with affordable pricing plans. It provides timely updates about the features. Also they have a wonderful customer support.

Pros

It has a very easy user interface and I really like the accessibility of using it on phone.

Cons

There is nothing that I don't like but yes the feature of budget and forecasting can be improved as it requires some advanced feature.

Cassandra
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 7/6/2024

User friendly

Pros

The app is so easy to use, it's simple and takes the stress out of book work.

Cons

There are no cons for my business needs, I love the app.

Lydia
  • Industry: Plastics
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/11/2023

Have a vision of caution in accounting with Zoho Books.

The overall experience we have had with Zoho Books is one for the records. This amazing product introduced us into a modern and more accurate way of accounting and taking care of our finances. With Zoho Books, it gets clear how money moves in and out and this allows us to know our financial health and performance.

Pros

Zoho Books allows to become accountable for our money by giving us transparency on how money is being spent. It uses automations which allows us to eliminate the manual entry work and reduce the dependency on the repetitive tasks. It has the simplest reporting tool that gives us valuable financial insights about our financial health. The billing tools are very useful and they makes invoicing so simple. It allows us to create branded invoices for our clients and sharing them with the clients is easy, secure and fast.

Cons

Am very delighted how Zoho Books is yet to gives us any cons. It has been working superbly well for us.

Michele
  • Industry: Research
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 10/7/2024

My Experience With Zoho Books - A Great Accounting Software

Pros

When it comes to accounting and handling accounts payable, Zoho Books offers great features.
It makes invoicing easy and handles payment processing really well.

Cons

With Zoho Books, there has been zero malfunctioning reports.

Amy
  • Industry: Architecture & Planning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 18/8/2023

We Use Zoho Books for Multiple Companies

ZOHO books has been a great tool for many of our companies. It is great for companies with project management, from estimate to sales order to purchase orders and Invoicing. ZOHO provides live reporting as your team takes the order through the sales process. Customization for our specific business was a huge game changer, as we didn't need to get outside help involved to make simple changes that made our work flow process better. It saves time and errors.

Pros

The live dashboard and analytics has provided great insight into our business profitability. The ability to have our project management and accounting systems tied into one saves on time and human error. The automation, workflows and custom fields are a game changer and allow any kind of person to be able to tailor the system to your needs. Whenever I am not able to code something myself, I send a request to the customer service team, and they are usually able to write the scripts for me. The ability to tie into Avalara and not have to worry about taxation is also a huge bonus.

Cons

I wish the Purchase Orders for drop ship customers were more obviously tied to the Sales Orders. There are ways to identify which POs belong to which SOs, but seems to be a little more complicated than it could be. I also wish there was a way to see how much we have invoiced against Customer POs. I also wish we could integrate our payroll with ZOHO, as ZOHO payroll isn't currently offered in Michigan. As a result we are having to do more manual entry for employee hours and journal entries for the payroll.

Michael
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 28/10/2024

Zoho Books Works

Positive, team can keep track of client status

Pros

Easily tracks client communication and invoicing

Cons

does not integrate easily with Microsoft Office suite

Ava
Ava
  • Industry: Program Development
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 26/10/2024

Smooth Invoicing and Bookkeeping

Zoho Books works well for basic bookkeeping needs, though more customization options could make it even more effective.

Pros

Creating and tracking invoices was quick and easy, helping me keep an eye on cash flow without extra effort.

Cons

The customization options for invoices and reports are a bit limited, which can make them feel generic.

Jeethendra
Jeethendra
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/9/2023

From free to paid subscription

Overall I liked the experience since we deal in both retail & software industry in one account itself.

Pros

The ease of using the zoho books across all the device since the data is stored in server rather than tally in which the data is stored locally in the system.

Cons

Nothing to complain as such, but you can say demo or training is necessary extensively to use the application in more productive way.

Alternatives Considered

QuickBooks Enterprise
Sotis
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 14/1/2025

Best time tracker and billing software.

Their reporting and time tracking tool is so amazing.

Pros

Zoho Book is quite different from other similar softwares their time tracking functions that make it easy to bill the invoice, their API and their reporting tool is amazing and one of the best thing is their interface.

Cons

Zoho Book Will never disappoint despite of the challenges.

Danya
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
2

4
Reviewed on 30/10/2024

Using Zoho Books

Pros

It is very interactive.
The availability of a free plan
A good alternative to other major accounting software.
Excellent customer portal
Easy to use

Cons

Maximum users should be more than 10
A better support

Verified Reviewer
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/6/2023

Streamlining Business Operations with Zoho Books: A Game-Changer for Efficient Invoicing and...

Pros

Prior to joining this company, we relied on self-coded solutions for various tasks, including invoice generation and template design, all within our own database. This approach required significant time and effort whenever we needed to introduce new features or implement controls, even though similar solutions already existed in the market at a reasonable price.Transitioning to Zoho Books:We made the decision to switch to Zoho Books, and the entire process was incredibly smooth. I simply created an account, configured our company details, and utilized the standard invoice template, making minor adjustments to resemble our previous format.Contact Management:Importing our contacts into Zoho Books was a breeze and took approximately 10 minutes. I downloaded an Excel file from our database and effortlessly imported all the necessary information.Invoicing:Creating new invoices proved to be just as simple as managing contacts. By uploading an Excel file, the system automatically matched the invoices with the appropriate contacts (if desired). You can even save them as drafts for further review, and once ready, send them out in bulk.

Cons

Initially, when we first started using Zoho Books, there was no feature available to automatically create contacts if they didn't already exist while uploading new invoices. However, I'm pleased to say that this has since been improved, and it now works flawlessly for us!

652 reviews

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