About Zoho CRM
Zoho CRM pricing
Zoho CRM has a free version and offers a free trial. Zoho CRM paid version starts at US$20.00/month.
Alternatives to Zoho CRM
Zoho CRM Reviews
Feature rating
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Monthly for 2+ years
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Review Source
A CRM for the Masses
Overall, I would strongly recommend ANY business to try it out. Check out the free version and you'll still get a lot of value out of it.
Their Paid versions are absolutely worth it.
We started off with a Free version and then graduated into 3 Pro Users and it was a great experience.
The Customer Support Team is EXCELLENT and they really spend the time with you to get you up and running and will offer other real-world examples. I feel they really want their product to work so they're dedicated in assisting even the novice amongst us.
Pros
This is a very low-cost CRM for Small Businesses that are interested in tying out to see if this can really work for them.
It beautifully and seamlessly integrates with Outlook and you can use ZohoCRM for most (if not all) your communications with clients and prospects.
The interface is easy to understand and you can get most things done intuitively.
Cons
Extracting out a list of all your prospects/customers into ONE Excel sheet became a painful experience because as simple as we assumed it to be it actually become fairly cumbersome. Maybe we didn't have the in-depth experience.
Alternatives Considered
Dynamics 365Reasons for Choosing Zoho CRM
Dynamics CRM was just too HUGE and complicated. So was Salesforce. I feel those Enterprise CRMs rely on hiring a team to work out the operational logistics and create their dream-CRM from scratch. Zoho had so much out-of-the-box. THAT truly won us over.Switched From
Dynamics 365Reasons for Switching to Zoho CRM
Zoho was just way simpler to implement and launch. We literally started working on it on day One.- Industry: Banking
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
ZH Crm
Overall, my experience with Zoho CRM has been positive, and I would recommend it to businesses looking for a cost-effective and customizable CRM solution.
Pros
As a customer relationship manager, I have found Zoho CRM to be a very user-friendly platform with a clean and intuitive interface. The software allows me to easily manage customer data and track customer interactions across various channels, including email, social media, and phone.
Cons
one potential con of Zoho CRM is that the reporting and analytics features can be limited compared to other CRM software options
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for Free Trial
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Review Source
Not enough info yet and quetions need to be answed from upport
To long to get answers to questions!
Pros
Invoicing, stille valuating Lack of info of actual cost
Cons
Lack of info of actual cost Invoicing, stille valuating
- Industry: Writing & Editing
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
An inexpensive yet powerful, feature-packed CRM
Zoho CRM is made it so much easier to capture leads, and manage them properly in one space, leading to sales more often. I have no need to get another mail client or funnel, or spend time trying to add all leads from different platforms into one use boards and spreadsheets.I am very impressed with Zoho CRM and what it can do.
Pros
Zoho CRM is very easy to use, and also easy to customize to your liking. Features I like the most are the 1. lead/contact dashboard showing all activity for each contact and where they are in the sales pipeline. 2. Integration with Zoho mail and social media for immediate posting and communication, one-click calls and meeting schedules in the dashboard, 3. segmentation according to follow-up actions or campaigns and reporting.Integration with the rest of the Zoho Suite makes it so easy to use and set up everything with no third party software needed.
Cons
Zoho CRM is integrated with the rest of the Zoho Suite, which might add to your monthly subscription bill depending on what you are looking for. However, you can get an all-inclusive rate as well.Even though it is straight forward, there is a learning curve as with most software, but the tutorials really help a lot in this regard.
- Industry: Nonprofit Organisation Management
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
7 years + user
Very happy with Zoho CRM. I've used the product on various subscription level for my 4 businesses / organisation.
Pros
Very easy to setup and modify. Endless possibility. You just need to learn the basic logic and you'd be able to do the drag and drop workflow / automation setup.
Cons
Integration with other zoho products is a bit difficult. I think it's because they're developed or managed by different team.
