About Zoho CRM
Zoho CRM pricing
Zoho CRM has a free version and offers a free trial. Zoho CRM paid version starts at US$20.00/month.
Alternatives to Zoho CRM
Zoho CRM Reviews
Feature rating
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Great service
My overall experience with Zoho CRM has been very positive. Although it required an initial learning curve to master all its features, once properly configured it has become an essential tool for managing our customer relationships. Its implementation was simple and the support provided was always very complete. In general, you consider that it is a very complete solution due to its quality-price ratio and that it has significantly improved the productivity of our commercial teams
Pros
What I liked most about Zoho CRM was its intuitive and easy-to-use interface. It allows you to manage contacts, accounts and opportunities in a very simple way. Its clean and minimalist design makes it very efficient to navigate between the different functionalities. In addition, I found its complete range of customizable modules that adapt perfectly to the specific requirements of our business very useful
Cons
What I liked least was that being a platform with so many functions and tools, it can be somewhat overwhelming at first until you have mastered its configuration and parameterization. I also missed deeper integrations with our ERP for more complete traceability between orders and customers
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Best CRM at a low pricing
Overall is very good experience and I would suggest everyone to use this.
Pros
They provides a low cost CRM so everyone like every small company can use it so best for startups
Cons
Need to improve a lot but they are working on it but at this segment of price it is best among all.
- Industry: Biotechnology
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Try something else.
We implemented Zoho in August, and in September ran into an issue where we needed to change the Super Admin user. It has so far taken three lists of requests, two meetings, and multiple email exchanges with no end in sight. Go elsewhere.
Pros
Ease of use of the trial period. We extended a few times to get more clarification that it was what we wanted to use.
Cons
Once we purchased, the customer service and support has been horrible.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Zoho CRM
We are still in the process of setting it up. It is taking awhile to get all the functionality set up for our needs.
Pros
It is very robust with a lot of options. We are able to customize the modules within CRM to accommodate our business needs. We are also able to integrate it relatively easily with other software.
Cons
There could be better training from Zoho on what it can do and how to set it up. It seemed to be once you buy it, you are on your own to implement it.
Alternatives Considered
ProcoreReasons for Choosing Zoho CRM
We needed something more robust than Giddyup as we moved into larger-scale construction.Switched From
GiddyUpReasons for Switching to Zoho CRM
Zoho has more of a CRM than Procore.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
if you are looking for best CRM get zoho NOW !
Pros
easy to use and with a simple knowledge about CRM you can go ahead with it.using it for almost 9 months and really making my business tracking system is the best.nothing you can lose with it.
Cons
small features must be edit it and the ZOHO team are working on it like last name must be in the information and sometimes we don't have to put it in the records.
