---
description: Review of 365 Collect Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: 365 Collect | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Accounts Receivable Software](/directory/1843/accounts-receivable/software) > [365 Collect](/software/392518/365-collect)

# 365 Collect

Canonical: https://www.softwareadvice.ie/software/392518/365-collect

> 365 Collect is a Microsoft-powered platform designed to simplify, automate, and enhance the management of arrears and debt recovery for organisations. Tailored for businesses of all sizes, 365 Collect empowers your teams to manage overdue payments more effectively while maintaining a customer-first approach.

Transform Your Arrears Management with 365 Collect:

End-to-End Arrears Management: Streamline and centralise all arrears and collections operations on a single platform, reducing complexities and providing full visibility of outstanding debts.

Boost Productivity: Automate routine processes, such as payment reminders and customer follow-ups, freeing up your teams to focus on higher-value tasks.

Enhance Customer Engagement: Leverage intelligent, omnichannel communication tools to provide customers with timely and relevant information, ensuring they stay informed and engaged in resolving their debts.

Flexible Payment Solutions: Tailor repayment plans and offers to suit each customer’s unique situation, improving the likelihood of on-time payments.

Key Features:

Advanced Arrears \& Collections Strategies: Implement robust, data-driven strategies such as Champion/Challenger to optimise recovery efforts.

Customer Self-Service Portals: Empower customers to manage their accounts, make payments, and set up payment plans with ease.

Omnichannel Communication: Reach customers through their preferred channels, including SMS, email, and phone, to provide timely payment reminders.

Comprehensive Reporting \& Insights: Use Power BI and other tools to track arrears trends, assess recovery performance, and gain actionable insights.

Hardship Management Tools: Offer flexible solutions for customers in financial difficulty, maintaining relationships while ensuring recovery efforts continue.

Why Choose 365 Collect?

Built on Microsoft Dynamics 365: Seamlessly integrates with Microsoft’s ecosystem, automating your arrears and debt collection processes while providing a unified view of customer accounts.

Secure \& Scalable: Hosted on Microsoft Azure, ensuring data security and scalability as your business grows.

Powered by AI: Leverage AI-driven insights and automation through Power Platform tools like Power Automate and Copilot Studio to optimise communications and operations.
> 
> Verdict: Rated **4.3/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 3 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: 365 Mechanix

## Commercial Context

- **Pricing model**: Other
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 72 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Auto-Dialer
- Automated Notices
- Automated Scheduling
- Bank Reconciliation
- Billing & Invoicing
- Borrower Management
- Business Process Automation
- Call Recording
- Collection Agencies
- Compliance Management
- Contact Management
- Credit Card Processing
- Credit Reporting
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Electronic Payments

## Integrations (4 total)

- ClickSend
- PayPal
- Stripe
- Twilio

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Accounts Receivable Software](https://www.softwareadvice.ie/directory/1843/accounts-receivable/software)

## Related Categories

- [Accounts Receivable Software](https://www.softwareadvice.ie/directory/1843/accounts-receivable/software)
- [Debt Collection Software](https://www.softwareadvice.ie/directory/4514/debt-collection/software)

## Alternatives

1. [Gaviti](https://www.softwareadvice.ie/software/435124/gaviti) — 4.5/5 (91 reviews)
2. [DebtView](https://www.softwareadvice.ie/software/274717/debtview) — 4.4/5 (21 reviews)
3. [Moonflow](https://www.softwareadvice.ie/software/417517/moonflow) — 4.8/5 (26 reviews)
4. [Collect\!](https://www.softwareadvice.ie/software/54085/collect) — 4.7/5 (70 reviews)
5. [Recovr](https://www.softwareadvice.ie/software/524414/Recovr) — 4.6/5 (13 reviews)

## Reviews

### "traveling on the shoulders of a giant" — 5.0/5

> **Ash** | *18 January 2024* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: After being in the industry for over a decade and delivering multiple solutions across big banks i can finally say i am working with a complete debt collection solution. The beauty of 365 collect is the ability to configure such agile fashion with complete connectivity to external databases. it makes the solution so much more attractive for ever evolving business and business going through rapid transformation.
more importantly there is a wealth of knowledge and a really supportive team managing the product that are the real assets of the business
> 
> **Cons**: The system is pretty comprehensive in terms of capability, and it is enabled to be shaped exactly the way a business wants it to. perhaps the only think i can call out is that due to it being a relatively new system, off the shelf it doesn't come with complete end state solution like some of the higher end solutions in the market however that has been ideal for us because it allows us to completely customize it to our liking.
> 
> it has been an amazing journey so far, I am sure we're only 60% of the way through it to the final vision but when we are there, I can confidently say we will have one of the best collections systems i nthe market .

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### "365 Collect & Flexicommercial" — 5.0/5

> **Brad** | *1 February 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Implementation was fast, Price was competitive, High Configurability, Powered by Microsoft (security, Availability, Performance), able to support our commercial business strategies
> 
> **Cons**: Reconciling volumes of SMS, Emails, letters not simple.
> 
> Excellent.  delivered in a very challenging timeframe with a platform that was a step up in terms of capability.  Very happy collections management and users as a result.

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### "Review of 365" — 3.0/5

> **Bill** | *1 February 2024* | Financial Services | Recommendation rating: 7.0/10
> 
> **Pros**: Automation. Can be development for each purchasers individual requirements.
> 
> **Cons**: Still has some bugs that come out of no-where.
> 
> Easy to use. Out of the box has good options.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/392518/365-collect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/debt-collection/365-collect-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/392518/365-collect> |
| en-GB | <https://www.softwareadvice.co.uk/software/392518/365-collect> |
| en-IE | <https://www.softwareadvice.ie/software/392518/365-collect> |
| en-NZ | <https://www.softwareadvice.co.nz/software/392518/365-collect> |

-----

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