About Zoho Inventory

Zoho Inventory is a cloud-based inventory management solution designed for small to midsize businesses. It features inventory management modules including reporting and analysis, vendor managed inventory and lot traceability. It features mobile compatible apps for Android and iOS devices. Zoho features built-in shipment estimating, tracking and delivery confirmation features that allow users to invoice, ship and track products. The solution allows users to create purchase orders, backorders and drop shipments. Users can track every item in the inventory with serial number and batch tracking feature. Zoho Inventory integrates with multiple e­-commerce sites such as eBay, Etsy and Amazon. It is priced at a monthly subscription based on the numbers of orders processed per month. As a Zoho product, the solution is integrated within the Zoho Finance Suite. As such, it features integration with books, Zoho’s accounting and bookkeeping solution. Pricing is based on a monthly subscription basis.
Zoho Inventory Software - Dashboard
Zoho Inventory Software - Invoices
Zoho Inventory Software - New item group
Zoho Inventory Software - Sales order
Zoho Inventory Software - Books integration
Zoho Inventory Software - Shipping integrations
Zoho Inventory video
Zoho Inventory Software - Dashboard - thumbnail
Zoho Inventory Software - Invoices - thumbnail
Zoho Inventory Software - New item group - thumbnail
Zoho Inventory Software - Sales order - thumbnail
Zoho Inventory Software - Books integration - thumbnail

Zoho Inventory pricing

Zoho Inventory has a free version and offers a free trial. Zoho Inventory paid version starts at US$79.00/month.

Starting Price:
US$79.00/month See pricing details
Free Version:
Yes
Free trial:
Yes

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Zoho Inventory Reviews

Feature rating

Value for Money
4.3
Functionality
4.2
Ease of Use
4.4
Customer Support
4.3
5 reviews of 371 View all reviews
Ankush
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 21/5/2022

Track inventory on the go!

Zoho Inventory is highly recommended, affordable and value for money software. Very useful for Micro, small & Medium Enterprises. Awesome if you use Zoho books.

Pros

Zoho Inventory is a feature loaded tool and following are the gamechanger pros of the tool:
1. Comes with multiple APIs to integrate system
2. Comes with frequent and timely updates
3. GST compliant: HSN and tax rates
4. Easy integration with Zoho Books
5. Easy order and warehouse management
6. Quick and easy dashboarding and pre designed reports

Cons

Zoho Inventory is a fabulous software to manage inventory. Inventory In and Out Manual changes can be more user friendly.

Verified Reviewer
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 1/11/2020

Zoho Review

Keeping track of sales on eBay, our website, and other platforms where we sell such as Google Shopping can be confusing but Zoho makes it very easy to keep track of all three on one database without the confusion.

Pros

Zoho is really easy to use and affordable, especially for a small business. I like that it creates your own invoices that you can send to customers. I like that you can keep track of multiple warehouses on one page. These are small features that make Zoho really great.

Cons

The software is easy to use but still has some features that I would love to see changed. We run a small eBay business and there is often difficulty in merging products. I cannot go back and fix this later on. Sometimes this will make the inventory numbers look different than what they are. This is also part of a human error, but I wish there was a feature on Zoho that would help me reconcile inventory when I make a mistake with merging products.

Gregory
  • Industry: Furniture
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
0

1
Reviewed on 23/1/2021

Shopify users, beware of Zoho!

Impossible to contact the dev team, even by email, which would have saved me two years of lost development time on my end. There is not even an effective communication channel between Customer Support and their own development team. It's one of those "I.T. doesn't talk to inferior beings" outfits. You know the type.
Low integrity: If you make a mistake and misguide a paying customer, accept responsibility and issue a refund. It's the very least they could have done.

Pros

On paper, Zoho had all the flexibility and scalability we were looking for, but it turns out that it is incompatible with a Shopify store that has more than a few months of data. It won't import the data. This is not a misunderstanding and there is no workaround. Details below.

Cons

We bought it to be our CRM and Inventory Management System for our Shopify office furniture store. On installation, it would only import the last two months of transactions from Shopify. That's a disaster. For all of our regular customers, they'd have two accounts and we'd have to look in both places to find a past order, not to mention re-creating all of their account data by hand in the new system if they hadn't purchased in the last two months, and we'd have no idea what their lifetime value was.
Zoho support was sure I had done something wrong. It took weeks for them to decide that Shopify was the problem. They told me Shopify was blocking the export of the data. So I called Shopify. They told me (in an hour) that they have an automatic block to prevent hacking but all Zoho had to do was to call them and they'd unblock them!
Over a period of weeks, I tried to get to the right department to tell the install team or dev team about this, and no one seemed to know what I was talking about. They kept insisting it was a Shopify problem. A support rep got back to me a few months later and said the limitation had actually been built into Zoho and it would be fixed in the next version update. So, foolishly, I kept paying. I kept checking in and finally, two years later, they told they have no plans to fix this problem, and no, I couldn't have a refund even though I was waiting for them to fix what they told me they would fix, and had never used the product.

Shanchhith Singh
  • Industry: Research
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 1/3/2023

Zoho Inventory is a great tool for managing inventory and sales.

Zoho Inventory is a great tool for managing and tracking inventory and sales. The features I liked the most were the ability to manage and track inventory across multiple warehouses and the integrated reporting capabilities. However, I didn't like the lack of customization options and the mobile app was a bit clunky.

Pros

The feature I like the most is the ability to manage inventory across multiple locations. This makes it easier to keep track of what is and isn't selling in different markets. Additionally, I like the ability to customize the reports to show various KPIs, like sales and inventory levels. This allows me to make informed decisions about how to better manage my inventory.

Cons

The feature I like the least is the mobile app. It can be quite slow, and is not as user friendly as it could be. Additionally, it can be difficult to find things in the app as it is not well organized. However, this is a minor issue as most of the features I use are available on the main web app.

Jeff
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 11/2/2020

Almost there

Helped us with our inventory, quotes and sales orders. Ultimately switched to another product with more control over selling units and templates.

Pros

Ease of use, online access, cost. Simple to implement. Informative reports.

Cons

To sell as different units had to create different item code and bundle/unbundle. Would like more control over templates - the built in ones take up too many pages when numerous items. To search as typing have to know how an item is named.

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