Zoho Inventory - Reviews page 2

Pros

Facilitates tracking of products at all stages through a verification and logging mechanism for employees. Allows you to generate reports for real-time analysis, enabling you to review, track and manage supplies efficiently. The suite of integrations it offers is simple to perform and very productive. With bar code scanners you can be very accurate in collecting data on products in stock.

Cons

It was a bit complicated to finalize the integration with some third party platforms.

Pros

What attracted me to Zoho was the seemingly user-friendly interface, which lended to jumping around from customer profiles, financials, to products, orders, etc quite fluidly. It lets you have multiple currency price lists which is HARD TO FIND. I liked the possibility to easily upgrade to other Zoho products like the CRM.

Cons

Every other feature that was important to my setup was only partially available, or had major limitations leaving the "features" useless. Woocommerce integration is shown as available through a third party - but that plugin is both expensive and DOES NOT WORK. Shopify connection ONLY GOES ONE WAY (shopify to zoho, NO INVENTORY SYNCING!!) The Sales Order/Shipping/Invoicing system is unnecessarily messy and very hard to truly automate, due to lack of connections.

Alternatives Considered

Cin7 Core and inFlow Inventory

Reasons for Choosing Zoho Inventory

Tradegecko was sunsetting.

Reasons for Switching to Zoho Inventory

It seemed to offer the most syncing options and best workflow. It did not.

Pros

1- Its best for the Trading business.
2- The best thing is the ease of use. you don't have to be an accountant or a professional inventory manager to understand this software.
3- It is real-time. You don't have to wait for a department or server to process the command so that the information gets reflected.
4- Any prior period adjustment of cost or quantity, automatically adjust the costing and all the other accounts.
5- The best feature of Zoho is availability of customer service 24/7
6- For bulk data, you don't have to key in one by one. You just have to arrange the whole data in a specific format and upload it.
7- Composite items is the Bill of Material, which is gives you the option of calculating variances.
8- If you want to add an extra material, other than what is defined in the standard formula, you can do that.
9- The warehouse option helps you to keep track of inventory in each warehouse. While invoicing your customer, you can select the specific warehouse.
10- It is very well integrated with the ZOHO Books.
11- The Taxes can also be handled easily through Inventory module

Cons

1- For large organizations where multiple levels of warehouses exist and they require different approvals before issuance and receiving of materials or products, ZOHO inventory doesn't seems to provide that functionality.
2- You cannot print delivery notes on ZOHO Inventory, for that you have to go to ZOHO Books.
3- If you want to receive a product on multiple purchase orders together, you cannot. You have to receive the product of one purchase order at a time.
4- You can specify a purchase or sales price of a product but you cannot specify that as per the supplier of customer.

Pros

Practical features that are used by any warehouse daily, pick list, packing list, item management, batch / serial number management etc... all in all a complete package for warehouse management.

Cons

Can be more economical due to scale of zoho, they could pass some more discount to clients.

Alternatives Considered

Salesforce Marketing Cloud

Reasons for Switching to Zoho Inventory

Complete solution / package to run a business, not only inventory management.

Pros

Customisation options are great, no learning curve we started using it right away, all needed functionality at a modest price

Cons

There were some options related to the accounting system specifics that required digging more to figure out

Pros

Ease of use and easy integration with Zoho commerce

Cons

There is always an issue with inventory count. Whenever an item is updated in the sales order after closing, it doesn’t reflect correctly

Alternatives Considered

QuickBooks Online

Reasons for Switching to Zoho Inventory

Initially we got this as an independent module which came along with books then later all these were made into separate modules

Pros

Our client, a trucking parts supplier, needed a warehouse/ inventory management system that would integrate with their new Shopify sales channel. The seamless integration and robust features of the software are what fit the bill for this particular business situation perfectly.

Cons

For the Canadian market the accounting module of Zoho has some minor shortcomings when compared with more popular accounting solutions in the region.

Alternatives Considered

QuickBooks Enterprise and Xero

Reasons for Choosing Zoho Inventory

The accounting that the company had been using was not sufficient to manage their complex supply chain and multiple selling channels. Staying with the existing software would require a custom integration solution that would have been financially prohibitive for the company at this time. Zoho came with the features and integrations that were required for a small fraction of the comparative costs.

Switched From

QuickBooks Enterprise, Sage X3 and Xero

Reasons for Switching to Zoho Inventory

The main factors were the excellent integration with Shopify, as well as the attractive pricing

Pros

I loved how easy it was to connect to our shopify store. to my surprise, it was also able to connect to Ebay. It also connects to Paypal, which makes our money transactions easier to handle, limiting our stress. Using this software, we were able to keep a very accurate inventory while selling across multiple online platforms. It is worth the cost because this helps prevent any inventory shortages and lost orders because of a lack of inventory

Cons

The original setup was a very lengthy, which there were multiple confusing parts. There could also be a few more reports that come standard, we needed to make multiple custom reports, which also took lots of time and man power.

Pros

I have tried out so many different accounting software apps, and this is the one I've found works the best for me. I have a very small business, just me, and the revenue is still pretty low. So it is such a relief that my entire budget doesn't have to go to monthly fees, and that I didn't have to take the time to build my own. So many great features, and the developers are constantly adding new things, (that you can vote on!). I've only had to contact customer service a few times, but the times I have, they have been very personable and patient.

Cons

My only feature that I really need is that I need to be able to delete custom fields even after I've used them. I've added some fields that were later added by the developers, and that means that even though I'm not using them anymore, that's one custom field slot used up.

Pros

We love the fact that this product is so customizable due to the nature of our business. We do not run a typical wholesale business, rather more like consignment and the ease of tracking each customers inventory as well as our own warehouse inventory with Zoho has made our account managers job much easier.

Cons

It would be nice for the separate sales orders to merge to give a complete inventory of each customer, but it still works well.

Pros

Cloud Based, Accurate Inventory Accounting,seamlessly works with zoho books.

Cons

That i had to pay for Zoho Inventory seperately inspite purchasing zoho books,also its a lil long to get it to check all the shipment fulfilment process,should be a lil more customized ,like a click away

Alternatives Considered

Tallyfy

Reasons for Choosing Zoho Inventory

Because this is easier for a novice to understand,unlike tally.

Switched From

Tallyfy

Reasons for Switching to Zoho Inventory

Because it is easier to understand for new comer,also has an easier cloud based approach

Pros

It handles most day to day business processes of any product/service business with ease. The UI is very clean and easy to use. It is very unlikely that you would come across software bugs

Cons

For its scope and target segment, I have to really try hard to say something negative about Zoho Inventory.

Pros

We acquired Zoho Inventory through our Computer and Computing Department, which, observing the great problems that were presented to us with the classification of samples, offered this excellent tool that, complemented with other software, has substantially improved our performance at work.

Zoho Inventory is a powerful tool that allows us an adequate and standardized classification of our chemical samples, converting them into information that can be inventoried, leaving as a result the organization that every company or corporation in charge of the chemical area wants, that is, a sample coherently organized. For this reason we strongly recommend this software.

Cons

A software that is constantly updated and improved, based on the observations and suggestions of its users; with a technical department of high capabilities that identify software problems and improve them in their updates, because I believe it is a software that has no weak points that have to be reviewed here.

Pros

There are plenty of options out there in the market for a well-integrated tool, however, the features in Zoho Desk come at a low cost and are at par with other players, the top features which I loved about the product are:
1) Order Management
2) Invoicing
3) Integration with other tools available
4) works closely with other Zoho Products
5) Ease of access
6) Reporting and Dashboard is better than other players in the same domain
7) Handles RMA easily

Cons

Each tool comes with a few drawbacks though:
1) Lack of Equipment Rental feature
2) Composite Items feature doesn't function well, needs more tweaking from the user

Alternatives Considered

Cin7 Core, Megaventory and EZRentOut

Reasons for Choosing Zoho Inventory

The older tool was not enough for equipment tracking and invoicing, we had to switch between tools to get both of them done, Zoho Inventory provides both of them under the same umbrella, thus giving my team the ease of access and saving valuable time.

Reasons for Switching to Zoho Inventory

It provided the same or in some cases more features at a lower cost.

Pros

It's one of the best applications for Inventory Management in small-scale businesses. It's easy to deploy and easy to use too!

Cons

The cost is a little bit high compared to its features.

Pros

Another great invention of the Zoho brand, with its inventory version, has created excellent expectations in our company, and there are many reasons.

-Organizes in real time the stock of LPG liquefied gas in bulk, allowing us to know exactly how much product we have.

-Elaboration of simple route guides for each of the products.

-Organize the order, shipping, payments, and information of our customers.

- Update the status of the order in real time

Cons

Like other programs of the Zoho chain, it is essential that the internet has an acceptable stability and speed, otherwise the software does not work optimally

Pros

Ease of use.
Ability to link other Zoho Products like Zoho Books.
Customer service.

Cons

Not implementing changes fast enough to make program even better or more functional!

Alternatives Considered

QuickBooks Online

Reasons for Switching to Zoho Inventory

Value and not being tracked like the QuickBooks does.

Pros

Zoho Inventory works well for tracking orders, and monitoring your inventory stock. It is a plus that it offers connections to services such as Shopify, WooCommerce, etc.

Cons

Not all of the available connectors work to sync both ways, and sometimes that additional cost to connect your store with the inventory system is a hassle.

Pros

Easy to use with basic feature for new users. Good for micro/small business.

Cons

Very limited features are present in this. A user cannot integrate various tools/platforms into this to adjust the inventory.

Pros

easy to use, simple configuration, many integrations with accounting software and shops via connectors or built-in with Shopify.

Cons

it is still under development. There are no bundled or configurable products that exist in eCommerce world. It makes the stock management a little bit tricky. In the business world SKU data is an indicator of the product. In Zoho Inventory it is an item name... and SKU. Sometimes I do not understand the logic behind some rules.

Pros

Zoho is easy and quick to learn and the customer support is really good.

Cons

The system has some real major flaws.
1. There is no pick list, which makes warehouse picking a real challenge
2. You can send delivery notification and invoices to separate e mails.
3. The reports are terrible and are not fit for purpose for a multifunctional warehouse system
4. They really struggle with vat, and therefore connecting to other systems is difficult.
5. The package does not fully integrate with Intuit and pushes towards Zoho Books. The try to force you to use Zoho books all the time.

Pros

As a small business owner, I found that the Zoho Inventory plug-in for Zoho Books provided me with a seamless and stress-free tool to manage multiple SKUs, track inventory, and create composite items. As a design brand, we often have multiple elements that go into a single product, and I have not found any other software that allows me to manage composite items as well as Zoho Inventory.

Cons

The pricing plans are a little prohibitive for a small business. However, even the free version offers a great user experience and provides full access to all features, limiting only the number of items that can be managed through it.

Alternatives Considered

QuickBooks Online

Reasons for Switching to Zoho Inventory

Free package offered much better functionality. Additionally, I already use Zoho Books so integration was a must.

Pros

I can make shipments directly from my sales order. It integrates pitney bowes shipping software, so I can ship USPS first class and Priority without having to leave the ZOHO platform

Cons

I wish they had plans for smaller companies. We only need two users, but the plan they offer to go from one user to multiple users is 4-5x the amount we pay for 1 user. I just doesn't make economical sense to pay 5x the amount just to add one more user.

Pros

Inventory sync from my Amazon FBA sync and Etsy, Zoho Commerce.
Sales order and invoicing features.

Cons

Can’t wait to have the some features for Amazon Europe.

Alternatives Considered

Sellbrite

Reasons for Switching to Zoho Inventory

The pricing and ease of use

Pros

Cloud Based ERP.
SKU serial tracking feature.
Awesome UI
payment reminders
integration with ICICI bank
portal feature

Cons

I still feel Customer care could be an area to work out for fast solving queries. Although m very happy with the support , the fast responsive call back for new users who works live on the product and stuck for help , could be an area to focus.

Still
cheers to whole Zoho Team for an awesome product

Pros

Very intuitive app and well designed. This is the best inventory management app so far. Very practical features I use everyday that helps me manage small warehouse. It's very easy to create invoices and send them to customers. It helps me manage inventory and track sales. Pricing plans are affordable however free plan is also available.

Cons

Merging products with eBay platform could be better.
Updating product images takes time.
Too many updates.

Pros

Ease of use, very simple and it integrates easily with Shopify

Cons

Would love to see to see a real-time sync of inventory

Pros

price and being able to see live sales report

Cons

no charts and poor customer service along with incompetent staff.

Pros

It has what we need - the ability to track inventory for our warehouse items. We don't need any fancy bells or whistles. We don't need it to be an ordering or sales system. We just want to know our current counts, and be able to make adjustments as needed. Zoho Inventory does all of that and more. And for the price, you really can't beat this inventory software system.

Cons

For our needs, it had too many additional features. I don't need purchasing or sales orders. But we just don't use those screens, so it's not a big deal.

Pros

Keeps track of what's coming into my warehouse, what's going out, and makes sure that we have enough items in stock at all times. Really easy to generate insights into your business from such a system. Really a software packed with many features at a competitive price.

Cons

Can get somewhat pricey if you are using Zoho's various services--no all-in-one solution available. No glaring weaknesses within the software.

Pros

I like stock counting and addressing in the correct Warehouse locations making datas reliable

Cons

Would be good Automatic message for the min stock quantity

Pros

Zoho inventory is linked to Zoho books hence you entries are updated automatically in the books of accounts

Cons

Seems like its still work in progress as some features are being added periodically

Pros

The orders function & being able to track & invoice orders

Cons

The Syncing from my eCommerce platforms takes too long

Pros

Relatively low cost and fairly easy to use.

Cons

Unfortunately this software lacks basic features such as bin location and easy sorting. For at least three or four years these features have bee requested and promised and yet they continue to put them off in favor of more and more fluff that nobody is asking for. Their support team also violates one of the cardinal rules of customer service and refuses to allow you to speak to a manager which is completely unacceptable. We are seriously considering switching to another provider.

Pros

Cloud based, pricing tiers by customer, import/export.

Cons

Coming from a fairly old (DOS based) system, which we were used to, there is a learning curve. I was not able to easily find ways to do business the way we are used to. After much searching, Zoho has most of the main capabilities, but they were not easily found. This could be because Zoho does so much that there is a lot to search through.

Alternatives Considered

QuickBooks Online

Reasons for Choosing Zoho Inventory

Autologue was almost $600 a month. We purchased an auto parts distributor and the system was already in place. We needed to be able to access the system from anywhere and saving money was a huge factor.

Reasons for Switching to Zoho Inventory

Being a B2B distributor, we needed the ability to set price tiers by customer.

Pros

The dashboard is simply awesome. It gives a good daily overview of the business activities and the necessary next-steps.
We can easily manage sales order and transfer among the warehouses, and scale easily to more warehouses when needed.
The integration with our website is just fantastic. Items and stock level from the Inventory syncs that on the website. No more repeated work.
AND, the API access is just wonderful. Going forward, applications can be built on the API feature to add more value to our customers and business process.

Cons

The permission levels could be better improved. A user's access to the Customer's Contact module, for example, should be limited to the contact created by that user. Then, the accountant can have access to all contact irrespective of the who created it.
A desktop application would be great. Or, an application to work offline when there's limited internet connection.

Pros

Integrations, order management, inventory management, and shipping.

Cons

Product search can be better when making an invoice.

Pros

When alll Zoho app work together it's wonderful. Support is always fast and helpful.

Cons

Maybe better integration with e-commerce platform like Woocomerce and Prestashop

Pros

It is so good to look at. I reviewed some of the competitors (Unleashed, DEAR and Cin7) and Zoho products provide the best user interface. It's very simple and familiar, menus have just one or two levels, it works very well on a Mac in Safari (which isn't something you could tell about the others).

They also have good-looking and working iOS apps with barcode scanning - again, the others are missing out there.

As for the integrations, it looks like they have quite extensive API and Single Sign on, but I have to expose that area more.

Cons

As they have their own Books, there's no direct integration with either XERO or Intuit. But we're willing to give Books a go, especially if it really is UK ready.

Pros

Very smart, Easy, comfortable. maximum mobile, affordable, reliable,

Cons

seems i done have more chance to extract cost of each item, FOB, Transport, Import duty. other duties.

Pros

Zoho Inventory is by far the best software out on the market to handle inventory tracking as well as creating sales orders and invoices. It's super customizeable and very professional-looking.

Cons

Inventory tracking was slightly hard to set up, since I didn't understand exactly how Zoho handled it. But after talking with customer service, we figured it out and it works great now.

Pros

I can appreciate the integration between all Zoho platforms and the ease of updating while sharing with my team. I tend to utilize the "Adjustments" feature to make quick updates. This has saved my team a lot of time when making small adjustments.

Cons

My team has reported redundancy in items and having issues with "Active & Inactive" items. I am looking for more automation towards placing orders and the system updating seamlessly.

Pros

Tracking S/O, P/O easily. We can track with Batch number that is very good for distribution business.

Cons

Tracking shipment based on drivers - not work yet

Pros

Easy to use and much fuctionallity software. I was looking for this kind of software for my small stock management. Highly recommend to use for improving business efficiency, and most importantly to control your business at a fingertip (App is working perfectly). Multiuser system helps to accommodate different activities and job specifications to use employee, thus creating a functional vertical integration value chain. All actions are stored and as an Admin I can observe actions of my empoyees. More control less arguments and distraction for business efficiency.

Cons

Some of my employees are native in Russian language, and unfortunately Zoho Inventory is not running on Russian language, that is the only thing I would like to add. Everything else working perfectly.

Pros

I like Zoho inventory because on this platform everything is connected to my orders and I can manage shipments in a practical and fast way

Cons

it's perfect for me and it's all so intuitive!

Pros

Easy to use
Links into many other apps within zoho
Cost effective

Cons

many apps are not necessary
Managing currencies of products from suppliers difficult
adding images is time consuming

Pros

I like that it allows me to setup groups of pricing, which lets me cover a lot of variables in pricing. The integration with Books is solid.

Cons

This is a general issue with all Zoho products, but bulk-updating/editing is either unavailable or very limited.

I also need the ability to price on a curve. So for instance, I deal with products whose rates change based on the quantity. A quantity of 1,000 is more expensive per unit than 100,000 and I sell any quantity in between. I would like to be able to either draw a curve which represents the price per unit, or set several price/quantity breakpoints and have Inventory calculate the costs in-between. This would allow me to have ONE flexible item instead of 15 instances of the same item at different prices and quantities. This would make my job EXPONENTIALLY EASIER. Please consider.

Pros

This tool allows me to record my sales, purchases and other expenses. Send quotes and invoices to clients from within the tool, as well as store contact details for my client and suppliers list.

Cons

When doing the composite items, the tax for individual items aren't added to the total cost, so you have to manually adjust the total cost.

Pros

Very Convenient & User Friendly
You get almost all Options

Cons

Customer Support is not Prompt.
we need to leave a message & they will get back to us at a irrelevant time

Pros

I like the integration with all the suite of Zoho products and its esaines to bend all apps to fit my requirements. The support is outstanding, like having an expert sitting right at my side. I am migrating from Quickbooks Contractor and it has been really easy.

Cons

Some tweaking of the reports can sometimes be hard to achieve my needs