--- description: Review of 2Chat Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: 2Chat | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [2Chat](/software/394157/2chat) # 2Chat Canonical: https://www.softwareadvice.ie/software/394157/2chat Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/394157/2chat?page=2) > 2Chat is an omnichannel platform unifying cloud telephony \& WhatsApp (WABA) in a multi-agent inbox. Launch bulk campaigns, deploy AI agents, and seamlessly connect your CRM using MCP APIs. Centralize communications, reduce operational costs, and close more deals. > > Verdict: Rated **5.0/5** by 23 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 23 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Nagence ## Commercial Context - **Starting Price**: US$40.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Save 20% with annual billing Extra API / Verification Packages: - Standard Package: $10 for 10,000 extra requests. - Volume Discount: $100 for 500,000 extra requests. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Spanish - **Available Countries**: Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belgium, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Denmark, Dominica and 40 more ## Features - API - Activity Dashboard - Autoresponders - CRM - Canned Responses - Chat/Messaging - Collaboration Tools - Mobile Access - Search/Filter - Transcripts/Chat History ## Integrations (11 total) - Bubble - Google Sheets - HubSpot CRM - Jotform - Lindy - Make - Pipedream - Slack - Webflow - WordPress - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software) ## Alternatives 1. [WhatsApp](https://www.softwareadvice.ie/software/285733/whatsapp) — 4.7/5 (16474 reviews) 2. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24216 reviews) 3. [LiveChat](https://www.softwareadvice.ie/software/27068/livechat) — 4.6/5 (1727 reviews) 4. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1789 reviews) 5. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews) ## Reviews ### "A Great Easy to Use Software" — 5.0/5 > **RASHID** | *7 May 2024* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and great support from the team. > > **Cons**: The pricing can be adjusted a bit for single users > > Great Experience with the tool. Works out of the box ----- ### "User-Friendly App with Outstanding Customer Support" — 5.0/5 > **Carlos** | *23 October 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about 2Chat is how incredibly easy it is to use. The interface is intuitive, and all the features are designed to be straightforward, making it simple to manage conversations efficiently without any steep learning curve. It's perfect for both beginners and advanced users. > > **Cons**: So far, I have nothing to mention in terms of cons. Everything has worked smoothly for me. > > My overall experience with 2Chat has been fantastic. The app is reliable and easy to use, and their customer service is top-notch. Every time I’ve had a question or needed help, their support team has been incredibly kind and responsive. I highly recommend it for anyone who values simplicity and great customer care in a chat platform. ----- ### "Significant tool in the automation of my funnel" — 4.0/5 > **Ingrid** | *29 March 2024* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: The tool itself because it helps me save time. The Customer service that is ready to help you whenever you have an issue. > > **Cons**: An issue I faced when I first started using 2chat. The issue was regarding the addition of the phone number of prospects to contact them automatically. The problem was that the format of the phone number wasn't right but I had no idea why. I had to contact the 2chat Customer service to figure it out. \[sensitive content hidden\] did a very good job helping me solve this. ----- ### "Integrates well into Zapier workflows" — 5.0/5 > **Fletch** | *4 September 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: - Great workaround for issues with Meta for business - Response support - Integration with Zapier is well maintained and easy to use > > **Cons**: - Features are limited e.g: I can't send WhatsApp polls at the time of writing this review. > > The team have been super helpful and responsive. ----- ### "A Game-Changer for WhatsApp Business Management" — 5.0/5 > **Luciano** | *21 November 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The QR code setup is brilliantly simple - took me just seconds to connect my existing WhatsApp number Love how I can keep using my same business number without any complicated migration The bot builder is surprisingly intuitive - I managed to create a basic flow in under 10 minutes Integration with Slack and Zapier made it fit perfectly into our existing workflow Their pricing ($38/mo starting) is refreshingly reasonable compared to competitors > > **Cons**: Found myself wishing for more advanced reporting features The interface took a day or two to get used to > > I've been using 2Chat for my small business, and it's genuinely transformed how we handle WhatsApp communication. Coming from managing everything through a regular WhatsApp Business account, this feels like upgrading from a bicycle to a car. The multi-agent feature has been a lifesaver - no more juggling phones between team members\! Their customer support is impressively responsive (and actually human\!), which made the transition much smoother than expected. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/394157/2chat?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/394157/2chat) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data