AFAS Software
4.2
(9 Reviews)
Designed for businesses in accounting, education, construction and other industries, AFAS Software is a cloud-based...
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About EXACT
EXACT by Software of Excellence is an on-premise practice management solution for dental offices of all sizes and specialties. It offers electronic health record (EHR), clinical charting, billing, patient scheduling and digital imaging functionalies to the users.
Automated short message service (SMS) replies and reminders are part of EXACT’s patient scheduling functionalities. These can be used to send patients recall messages or promotional offers such as discounts on services in order to help rebook short-notice cancellations. The solution's digital appointment book automatically stores responses from patients.
EXACT's online booking module enables new and existing patients to schedule appointments. Employees can control the solution settings to select which appointment times can be publicly displayed online.
Additionally, EXACT offers features such as surface charting, utilization manager and online reputation manager. Support is available via phone, email and other online resources.
EXACT pricing
EXACT does not have a free version. EXACT paid version starts at US$0.01.
Starting Price:
US$0.01
Free Version:
No
Free trial:
No
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Hans
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
3
Reviewed on 6/1/2022
Reliable accounting software with an outdated interface
For small business running on a subscription business model it is an easy to use accounting software
Pros
Reliable software
Relatively easy to use
Cons
Old fashioned interface
Some functionalities are outdated and not very user friendly, but it works.
Alternatives Considered
AFAS SoftwareReasons for Choosing EXACT
No analytical accounting. No subscription feautures?Reasons for Switching to EXACT
Ease of use
Sabina
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
4
Reviewed on 20/4/2023
Practical medical software
Pros
As an administration support at that time it helped me with orientation in daily agenda of my boss. The management of tasks was very simple, also the environment of software was very pleasant and the functions were intuitive - there was no deep training needed.
Cons
When some adjustments were needed, the communication with customer support was difficult and the charges quite high.
Caroline
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
1
Reviewed on 23/6/2024
Do not purchase EXACT SOE
Rubbish do not use they are non responsive and do not care about your business
Pros
Our online booking system has not been working for almost a month I have asked for a call back and no one has called they use third parties for their back end and no control over when this goes wrong - they do not care about your small business
Cons
Too big do not care if your systems are not working
Mowafaq
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 6/7/2017
Best Dental Software
Thank SOEI for your ongoing support of our clinic. We appreciate all your help.
Pros
I find EXACT quite easy to use. Very intuitive. I enjoy using its basic and add-on features. They make my daily practice so much better.
Cons
There are a few things for EXACT to work on such as update OHSA forms (which I believe are already done in the new version).
laura
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 30/7/2018
Superb in every way!
Pros
its ease of use
support given
ability to track everything in your practice
reports that can be run
Cons
is so sophisticated that its hard to be using all of its functionality to the max - it offers so much that we could employ one person just to keep up!
Ravinder
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
3
Reviewed on 29/10/2019
Terrible customer service!
Absolutely terrible service!
Pros
Clever when it works! Reports are good on it.
Cons
The team at SOE and the product installation was terrible! Booked out days in our diary without doing their due diligence and then when they realised cancelled the week before losing us 3 days of business! Terrible attitude to this and all other problems we experienced.
Frank
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 31/8/2017
Very easy to use, especially on the menus and flexibility.
Pros
It's ease to use graphically, update on ACC and DHB more frequently, makes the claims very easy to do and almost immediate support.
Cons
Expensive on support on monthly charges, would be better if we use less and could have discounted price.
Daniel
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 7/4/2017
Breathe of fresh air
Pros
We start as R4 and recently changed to EXACT (past 6 month) and it has literally changed everything. Customer support has been sensational - we were slightly worried at first having been on R4 for years, and I know EXACT is very different but we haven't looked back since, a little hiccup here and there in the data migration but we're already seeing improved business outcomes, really has been great. Highly recommend
Cons
More pricey than competitors but it literally makes up for that in business results. You get what you pay for.
Vaibhav
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 3/7/2017
Great software
Pros
Good support team, comprehensive software and easy online booking, great trainers and good recall system
Cons
Few bugs like " failure of tool tips" pop up , needs a mobile app for online booking monitoring, ,,
Sheryn
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
4
Reviewed on 5/9/2017
Better than Titanium (no experience to compare however!)
Have only been using the program 10 months, have no other programs to compare it to other than 2 months of Titanium. Still finding out what it can do, as my role grows and develops I''m asking more from the program and Im learning what it cant/cant do.
Pros
Its ease of use, good functionality, great support, clear (you ask for too many characters in this request)
Cons
I find the reports hard to customize (you ask for too many characters in this request..............)
Geraldine
-
Review Source
4
Reviewed on 7/12/2015
Time consuming patient bookings and recalls a thing of the past
Since making the move to EXACT V11 in November 2014, we haven't looked back. Our recall rate has increased and is still increasing. Previously we mailed or called patients about their recalls with little conversion. This was labour and cost intensive. Removing this inefficient way of working has been huge for us.'
We are impressed with the way EasyPost and SMS Recalls work complementing each other. It's incredibly effective and saves time because the patient response is handled by the system. It also reduces human error as the data is automatically entered into the system. At the end of the day this means our receptionists can dedicate time to more important tasks and providing exceptional customer service.
We are also seeing a significant reduction in unfilled slots using EXACT V11. Failures to attend (FTAs) are minimised because patients have the flexibility to do their own online bookings. This along with the automatic short notice list function means valuable spaces aren't wasted.
Response from Henry Schein One
Hi Geraldine.
Many thanks for your review! We are glad that you are experiencing the benefits of EXACT V11!
Software of Excellence Team
Replied 7/12/2015
Amelia
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used for 2+ years
-
Review Source
4
Reviewed on 10/1/2019
Great program, but poor support in South Africa
Pros
easy to use
generate reports fast
freedom to customize
accurate
dental charting, paperless option
can do estimates and plan treatment
Cons
battle for days to get hold of a support person
no reply from support on voice messages
only one person that seems to be able to help at the end of the day and can't get hold of that person?
Erica
- Industry: Medical Practice
-
Review Source
4.5
Reviewed on 11/12/2015
Dr Mike's thoughts
Pros
It brings the information on a patient together in a integrated and easy to use way. Links work. It seems logical to me the way to navigate around.
SOEI Dental can sort issues in a timely manner generally.
Cons
A few times the first level of support on contact can not deal with it & it takes more time to get issues resolved
Michelle
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used for 2+ years
-
Review Source
5
Reviewed on 22/9/2017
Great dental management program
Have used several different products but like this software the best.
Pros
Easy to use, easy to train, great graphics, easy payment screens, great practice management reporting, easy automation, great support staff.
Cons
Extra modules and their price can be an issue sometimes.
Cindy
-
Review Source
4
Reviewed on 10/9/2015
Recall training
Having come from using Oasis, some aspects of Exact are great but some are so frustrating. Once you have had the training for Exact its good to know that help is only a phone call away. My recall training was done by Sam Bain and he was awesome, explained everything in a simple and polite manner.
Keep up the great work Sam :-)
Response from Henry Schein One
Hi Cindy,
Thank you for your review. We are very pleased to hear your recall training with Sam Bain was awesome and we hope you are experiencing the benefits of recall automation in EXACT V11.
Software of Excellence Team
Replied 15/9/2015
Pamela
- Industry: Medical Practice
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 28/11/2016
SOE
I worked with this software for years with my former employer and found it to be very user friendly. Everything was pretty much self explanatory.
Pros
It was very user friendly and required minimal training
Lorraine
- Industry: Medical Practice
- Company size: 2–10 Employees
-
Review Source
4
Reviewed on 22/9/2017
Pleased with the functionality
Pros
I like the whole features of the software, looks easy, and the dental charting and going paperless is great. Most especially the automated sending of recall without doing it manually.
Cons
I having used a very simple dental practice software, I find it a little bit uncertain if I could use the whole feature of the software
17 reviews
