About Epic

Epic is a cloud-based healthcare solution designed for various sectors within the medical industry. It primarily targets health systems, clinics, post-acute care settings, payers and other spaces focused on enhancing patient and provider experiences. The platform helps manage patient records, facilitate seamless communication and more. Additionally, Epic is engineered to integrate across multiple healthcare infrastructure components to streamline operations and optimize service delivery efficiency. Modules include dashboards that combine and display clinical and financial metrics as well as customizable templates. In the health systems and clinics segment, Epic is instrumental in managing large-scale electronic health records (EHR). It is designed to store vast amounts of patient data securely and make this information accessible across different health departments. It enables care and support healthcare professionals in delivering tailored patient treatments. Additionally, the tool's capability to synchronize patient data across various service points plays a crucial role in facilitating comprehensive treatment approaches. For post-acute settings, Epic provides features that support detailed and continuous care plans suitable for patients requiring long-term care. The solution helps manage patient progress, monitor recovery and adjust treatment plans as necessary to accommodate changing health statuses. Additionally, it facilitates communication between primary healthcare providers and post-acute care staff, ensuring all patient needs are effectively met and documented. The tool also supports telemedicine options that allow doctors to communicate with patients via a video platform and offers mobile and tablet functionality. In the payer domain, Epic contributes to streamlining billing processes, managing claims and supporting other administrative tasks associated with healthcare payments. It provides tools that ease the extraction and analysis of financial data, helping payers and providers streamline the reimbursement processes and manage administrative costs. Additionally, Epic's robust data management capabilities also aid in regulatory compliance and ensure accuracy in financial reporting. Epic also includes features that prioritize patient engagement and satisfaction. It offers tools such as patient portals that allow individuals to access their medical information, message doctors, schedule appointments, manage medical history and communicate directly with their healthcare providers. Additionally, features such as online bill pay and personalized health assessments help optimize patient satisfaction levels. For the care sector, Epic assists with fast-tracking patient information between emergency departments and specialty doctors, streamlining wait times and optimizing overall service quality. Additionally, handy features, such as mobile check-ins and appointment scheduling help optimize the convenience for patients seeking urgent care. Epic fulfills diverse needs across the healthcare sector by extending into life sciences, care in the home and social safety networks.
Epic Software - Epic patient record

Epic pricing

Epic does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Browse Epic Reviews

397 of 397 reviews
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Karina
Karina
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 25/3/2024

Always evolving to meet the needs of clinicians and patients

Pros

Epic has regular updates to make charting more efficient and easier.

Cons

There are limits to using the smart phrases in the SOAP note template for daily notes.

Bryson
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 11/1/2025

Great Use for All healthcare field workers.

Overall i think its necessary for hospitals to use this system because of its access to handle as much information as it can.

Pros

I appreciate the functionality of EPIC and how its manages the files of all our patients in our hospital and different hospitals.

Cons

It sometimes feel like its too much to look at sometimes. when its so much information it sometimes can be a bit much to handle when in a hectic situation.

Joy
Joy
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
2
Customer Support
0

3
Reviewed on 30/12/2024

Meh........

I had to use it while in medical school. Although I have used worse (Cerbo), I have used better (Elation). I wouldn't choose it if given the choice.

Pros

Neutral colors. Smart phrases that the user creates make for great shortcuts.

Cons

Multiple screens making it difficult to find things. It's like playing hide and seek, and not often successfully.

Kendall
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/11/2024

Epic is EPIC!

Pros

Epic is an EMR that replaces the need for multiple complex systems. Out of the box, it is excellent, however becomes even more powerful as you continue to customize to your needs.

Cons

It can only be directly purchased if you are meet the minimums. I have individual providers I know who'd love to use it in their smaller practice.

Amanda
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 13/1/2025

EPIC great compared tonother systems

I would day my overall experience has been great.

Pros

Most things are in one spot for you to view and update as needed.

Cons

There isn't really anything negative to say but if i had to say anything it would be the way you cant exit a chart if thete is hard stops

Kaosha
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
5

3
Reviewed on 21/12/2024

Not the best or the worst

I give it a fair experience. Because of how slow it is sometimes

Pros

I like how everything is so condensed. But at the same time you still have everything that you need. When something goes wrong it seems like they jump straight on the problem.

Cons

It’s soooo slow sometimes. I feel like it crashes when everyone is on at one time.

Dialecti
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 21/1/2025

Epic electronic medical record

Widespread use so familiar to many without having to keep learning new EMRs.

Pros

Used in hospitals as well as offices so use becomes easier over time.

Cons

Text typing is required as opposed to just clicking choices.

Damaris
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/1/2025

EPIC PSC REVIEW

EPIC is such a great EMR system to use. I am using it everyday for my job, and it's been a great experience this last month

Pros

How easy it is to work. I started using EPIC a month ago, and was able to pick up on it very fast.

Cons

No dislikes on EPIC! it's been super great and easy

Scott
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 27/12/2024

Epic Review

I have a positive experience with Epic tracking revenue cycle KPIs for a large healthcare organization.

Pros

It is easy to access real-time clinical and financial data in one system. It is easy to navigate and find patient information.

Cons

It hard to track historical data if we are trying to trend denials.

Olivia
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 26/12/2024

Easy to navigate and versatile

Pros

I like the versatility of Epic and how many feature it has. I used it daily while working at the hospital and it was easy to navigate.

Cons

It felt a bit analog and outdated when I used it, but it was still functional.

Bei
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 3/5/2022

The worst end

It’s not designed to help pts. It’s designed to maximize billing .

Pros

Care everywhere helps with looking at info from other institutions

Cons

The implementation of this software at our hospital was a disaster. Orders were incorrect . Some medications were 10x the dose. There were no epic super users nearby. Because orders were built incorrectly, a pharmacist could change an order of mine without my cosignature and it was an erroneous change that could have resulted in a patient death. There is no quality control with the rollout . Many of the treatment plans were incorrect so you have to place a ticket for everything. The training was poor so most people don’t know how to use it so you have to change everything . The problem list takes forever to clean up. There are alerts that go off constantly, many of which are incorrect. You can be in the middle of an order and an alert pops up. There are hundreds of canceled orders that aren’t really canceled . Same with overdue orders. I mean there is no way for a human to distinguish the important stuff from the noise . The inbasket is horrible to use because you can’t include your nurse or scheduler on the same message as your pt and because it’s flooded with messages. Your phone constantly goes off in the middle of the night with critical alerts even though a nocturnist is in the hospital and can actually address these issues. But you are the one being woken up. Unfortunately because epic has a monopoly and because hospital administrators who don’t have to use this make all the decisions, they chose this software because it maximizes billing . It is demoralizing .

Marissa
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 25/6/2024

Love Epic!

Love it! User friendly, quick easy access to what you need, and great technical support!

Pros

Epic is very user friendly, there is multiple ways to access applications and tabs. Epic is great for those who need to multitask! Love this system!

Cons

Management of medical records could be cleaner and better looking

Colin
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 16/9/2024

EpicCare is a great EMR

Overall it's a good application, though sometimes with Citrix it can be hard to launch, but that's a Citrix issue.

Pros

Responsive and stable, good to access data from other institutions

Cons

UI is a little bit crowded. Getting to know the interface can take some time.

Jammie
  • Industry: Medical Practice
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 19/2/2024

Epic is my favorite system to use

Overall it is one of the easiest health care systems I have used. I wish all facilities had this program.

Pros

The best part about Epic is that its an easy system to use and all the information is in the patients chart.

Cons

You do have to do a little digging into the charts to find out older information on the patient.

Elizabeth
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 5/10/2023

Tons’o’clicks

Pros

That I have access to other EMR’s through Epic. That Epic automatically capitalizes the first word of a sentence.

Cons

Minor complaint- the .HM phrases for some things pull in the date it was resulted instead of the date it was done.Major complaint- When I came back from my lunch break at 1:00 after seeing patients all morning, Epic had disabled my user account. I had received a warning that my password was going to expire in 1 day when I logged in this morning but did not get the usual pop up you get from other sites prompting you to enter your old password, etc. After 2 phone calls with no resolution, someone calls me back an hour later while I’m in the middle of an annual exam using a printed note and the guy tells me that my Epic account expired years ago. I started using Epic 3/2019 and it worked fine until lunch. Expired? Huh? I handed my cellphone to my office manager. I think she was on the phone for over an hour. The account of an active physician should NEVER be disabled on a whim or a random expiration date that one of Epic’s forms asks for.

Katherine
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
3

1
Reviewed on 26/7/2023

Worst ever for front desk scheduling

It was bad enough before the so-called upgrade, but now it's just plain aggravating to use. This "upgrade" is totally senseless. There was absolutely no reason to change scheduling and "bookit" is a very unprofessional sounding name.

Pros

The ONLY thing I like about Epic is being able to prioritize the schedule by time or patient name.

Cons

Whoever writes these programs should be made to actually USE it for several weeks and see how THEY like it. It's way too easy to get stuck on a page because of an "error" we can't fix and the new "bookit" is making everything mush more difficult. Insurance information gets twisted and information often doesn't get sent to Caretracker.

linnie
  • Industry: Medical Practice
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
1
Ease of Use
1
Customer Support
0

5
Reviewed on 8/8/2023

Unnecessary changes

Cons

They are constantly making unnecessary changes to the system. It makes usage difficult because you have to hunt for what you are looking for. They change things that just add additional clicks with no actual benefit to the change. It is very frustrating to get used to where something is located and then find it suddenly not there or to find the whole process of getting to what you need has changed. For example my telehealth visits are now listed as office visits and then you have to make 10 additional clicks to make it a televisit and then on you schedule you have to click 10 more steps to make it show as a televisit on you screen so you know if they are coming in or if you are supposed to be calling them. This constant change is VERY aggravating and unnecessary.

Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 1/6/2023

Has made my job easier

I would definitely recommend this to anyone who I know needs help in the patient setup/service in the medical field. It’s also a huge help in the revenue cycle as well.

Pros

The one tab-click solutions. There isn’t a need to search around this software.

Cons

The billing portion took a while to get used to.

Kassandra
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 22/6/2023

EPIC charting in the hospital

Pros

This program is very easy to figure out and maneuver. It is reliable for nurse charting. Documentation is easy to find as well as submit.

Cons

There are too many options for charting. Each selection comes with many options as an answer. I think it would help if this was narrowed down to the most common answers and just leave a comment area for answers not preset.

Kim
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
3
Customer Support
0

4
Reviewed on 11/3/2023

One of the best

Pros

There are so many things you can do with epic, as far as patient care, it’s excellent to sync all of the persons info to one place. It’s easy to input data, and easy to review. I consider it to be a safe software and feel confident it protects the information that’s entered.

Cons

The only con is that it can be overwhelming, especially if you’re trying to teach someone who isn’t great with computers in general. Once you know what you’re doing it flows smoothly.

Aparna
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 28/1/2023

User friendly EMR

As compared to other EMR system, Epic is user friendly and I like their frequent updates.

Pros

Easy to use and option to personalized per requirements. Frequent upgrades are really helpful. I like the search options in multiple ways.

Cons

It would be helpful if epic inbasket message has more options such as go to Date of service or see if provider made addendums in the chart.

Zacharia
  • Industry: Biotechnology
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 28/2/2022

Epic is the gold standard in EMR / EHR for hospitals and healthcare systems

I've come across EpicCare EMR in so many specialty hospital care settings. It's nearly always been a pleasure to work with healthcare systems that directly use Epic.

Pros

It's all inclusive. Epic has a module for virtually every medical and healthcare related specialty, function, and revenue-cycle driven procedure. I like that some of the best academic medical centers and healthcare systems in the US use Epic.

Cons

Epic is very very expensive to implement, and it can be overwhelming for health systems to implement all at once.

Ash
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
3
Customer Support
1

3
Reviewed on 31/8/2022

Epic - Great idea, terrible in practice

Difficult and frustrating, as it delays care and charting when it goes down or causes issues due to lack of adjustment that can be done to expand on info or change info

Pros

Useful due to the amount of shared info between hospitals systems and doctors,
Makes consistent treatment easier and more accurate

Cons

Too many tabs, too many drop down boxes and limitations to what can be documented, constantly freezing, going down or causing errors

Darpan
Darpan
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 25/11/2021

Impressed with tool

Love it!

Pros

Great ehr tool a hospital should have. Love features and capabilities.

Cons

Resources are not available easily. You need to be associated with a organization using it in order to get it’s materials.

Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 8/9/2018

Oh so easy to use

Pros

Being both a builder and a user of several ehrs I do believe that this product is is very user-friendly. I am in a nurse informaticist. And the features and functionality available truly help arcare providers be able to care for and document the care they give.

Cons

I do believe there are several kinds and maybe it's just with what has happened within our organization but there is an ability to have too many variations in documentation which leads to discrepancy. Additionally from what I understand from the AC and am there is not a good way to search for these discrepancies in the system once they are built. The AC and am's that are sent to support future go lives as in our instance where we added on 14 new hospitals they did not have the level of experience to support our organization.

Stacy
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 25/6/2024

Great for Hipaa Compliance

Great for huge corporations, wouldnt recommend for small practices.

Pros

Epic offers a a huge variety of services.

Cons

You have to have the latest up to date computers and wifi or you will have to consistently reset the pc

Alternatives Considered

AdvancedMD EHR

Reasons for Switching to Epic

Business calculations and tracking, easier to manage book keeping and claims
Geena
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/10/2024

Highly reccommend

Overall, I feel EPIC is easy to navigate and user-friendly outside of external systems real time updates.

Pros

I have used several versions of EPIC, and I feel the layout is weel thought out and organized. The system is user friendly as I have trained employees on the system, and they catch on fast.

Cons

The system lags when connecting information to external systems like food and nutrition for example in regard to real time diet order updates.

Ashley
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 14/11/2024

Health Grid

I have been using EPIC for the past 6 years. Without EPIC I would not be able to do my job effectively.

Pros

You can do a deep dive of someone's medical history and see the bigger picture of what might be going on with someone's health by reviewing provider documentations and collaborating with the care team.

Cons

There are so many things in EPIC that I am unfamiliar with because I only use certain features. It's not always easy to find things if you don't use them all the time.

Ashlyn
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 28/10/2024

Documentation is Easy with Epic!

Epic has been my favorite system to use out of all the others!

Pros

Epic is very user friendly to all ages and makes documentation simple.

Cons

Some features can be difficult to figure out but once you learn to navigate the site there are no problems!

Amber
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 4/7/2024

Virtually no room for human error with billing and coding.

I self-taught with Epic. It's very user friendly.

Pros

Epic makes it impossible to miss anything during the charge capture phase. There are fewer denials from payers/insurance companies and greater accuracy in capturing charges.

Cons

I have nothing negative to say about epic care. I have had no need to use customer service so I'm unable to review that area.

Jessica
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 21/10/2024

Overall easy to use.

Overall it’s easy to use and has a lot of tools to chart with. There’s multiple ways to do the same task but once you learn one way it’s easy to use.

Pros

Easy set up and easy to open up patients charts. There’s a lot of personalization available. Aesthetically pleasing and can change the colors/look of it.

Cons

There’s too much clicking to do one task. Too many ways to do the same task, so teaching someone how to use it can be difficult.

Laura
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/10/2024

The Epic Experience

I love that I can work for different hospitals that all use the Epic system. It makes for steamlined and easy referencing of information. Very modernized and user friendly compared to other outdated medical record platforms.

Pros

Epic is extremely user friendly, allowing all medical records to be accessed on one place, in a format that is easy to read.

Cons

Epic is a huge system with a lot of icons to learn to navigate, which takes a lot of time and practice.

Samantha
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 11/11/2024

Epic Software

I like it. I think it's a very useful tool and kind of the "boss" when it comes to healthcare record software. Everything is easily accessible and easy to manage.

Pros

I do like the fact that all information is in one dashboard. Upcoming appointments, past appointments, health records and vitals. It makes it easy to add and keep track of everything.

Cons

I think it's expensive compared to others

Lauren
  • Industry: Medical Practice
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 16/11/2024

Epic is Epic

Epic was quick to orient to. Easy to make personalized templates. Visually appealing.

Pros

-Toggle through to *** to add documentation
-View other therapist's schedules
-Accessing referrals and client medical history
-Adding personal templates

Cons

Hard to remember all of the .phrases to insert personalalized templates

Aiya
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 25/3/2024

User-friendly Service

Pros

EpicCare is easy to navigate and is visually appealing. The simplicity in its design makes it very user-friendly and provides efficiency.

Cons

I do not particularly like that there is no user guide to show all the features EpicCare offers. I am aware that EpicCare has numerous tools and resources that can especially be useful in my role as a Research Coordinator. It is difficult finding those tools and learning how to best use them without guidance.

Alicia
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
2
Customer Support
4

3
Reviewed on 31/10/2024

Epic Review

Epic does make healthcare tasks easier at times however it is often difficult to make changes.

Pros

Epic allows me to communicate for e-prescriptions. Epic has a mobile app that comes in handy.

Cons

Often hard to navigate throughout the system and can become costly

Ella
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 25/11/2024

Easiest way to schedule patients!

I used Epic to create patient accounts, find patient information and schedule patients in clinic.

Pros

I liked the ease of scheduling patients in our clinic

Cons

At the time we did not have full Epic cape abilities so I was not able to see patients charts in Epic

Alexis
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/10/2024

Great application

Overall? My experience with epic is nothing but extraordinary. It moves very seamlessly

Pros

This application is very user friendly, quick, and convenient

Cons

There is not a single things I do like about this application.

Euphartes
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/6/2024

Great EMR System

Excellent, scheduling process, excellent navigation through the system tabs and accurate collection account

Pros

Easy Navigation through all of the systems

Cons

Can’t control the patient duplicate files

John
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 11/11/2024

The standard in Medical programs

Use it for all my patient info and appt data

Pros

Extremely thorough and endless data, can create a report for pretty much anything.

Cons

wish there was a laymans version for those of us that dont need everything. Also frequently hear schedulers talk about how they have to check in all appts individually and theyre should be a select all option

Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 25/3/2024

Best EMR system available for inpatient

I have worked with many EMR in the last 10 years. EPIC is easily the best EMR available for inpatient and outpatient setting

Pros

Easy to use for all users both for tech savy and the older generations
Like the smooth transitions and customization to each end hser

Cons

How it can be different from institution to institution so if work at multiple sites it is slight different at each place.

Anna
  • Industry: Health, Wellness & Fitness
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/8/2024

I love Epic so much

It was super easy to navigate it and get my job done!

Pros

Super easy to use, to find what you need, to upload items to a patient's chart.

Cons

Very expensive, only good if you are a massive corporation with tons of employees/patients.

Bryan
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
3
Customer Support
4

5
Reviewed on 8/2/2024

Difficult to start

After the difficult start up and training on Epic its a great product and i am happy to use it

Pros

Its an all around great EHR it keeps patient flowing and everything a provider needs in one place easy charting for patient care

Cons

Difficult to start learning it takes time

Madison
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 4/11/2024

Epic - An extremely efficient software for medical records

Pros

Epic is a fantastic software used for patient electronic medical records. It is easy to use and provides detailed training modules.

Cons

There are some technical challenges that can be improved.

Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 5/9/2023

Epic and Epic Rover Review

My overall experience has been very good! I really enjoy using epic and have not really had any major problems with it! Any hiccups in the system can be handled by IT very quickly!

Pros

I really like the mobility of using the app. I would like to see the river system improved upon and expanded! Home health is a very large and important aspect of healthcare today, and a lot of clinicians are out in the field and need access to epic!

Cons

Sometimes I find that using epic on the computer in the office is daunting because of the many pages you have to search through!

Zarmin
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 22/5/2024

Great for medical records

Great experience since we were able to scan all the documents into system for the doctors & staff

Pros

Great for medical records since we were getting rid of paper filing

Cons

Nothing really except the system became slow. Maybe because of the work/paper load.

Robert
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 25/4/2024

Worst EHR imaginable; run away

miserable
Burns me out
Hard to believe that anyone has a positive review

Pros

I like nothing about this piece of garbage

Cons

functionality
Ease of use
Impossible to navigate

Emily
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/9/2024

Why epic is good

Pros

How easy it is to use and to access what I need

Cons

How some stuff doesnt match the stuff in immpact

Gabriel
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/6/2024

Great program!

Pros

The accessibility is outstanding and easy to use and navigate.

Cons

What I like least about the program is the lack of colors in the preferences.

Ben
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 26/3/2024

EpicCare Review

We really enjoy EpicCare so far and plan on implementing it in other clinics.

Pros

I really liked how easy EpicCare is to work with. You can move around from patient to patient, labs, procedures, etc. with ease.

Cons

I thought the scheduling aspect of EpicCare was a little cumbersome. I don't work with scheduling much though.

397 reviews

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