---
description: Review of Epic Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Epic | Reviews, Pricing & Demos - SoftwareAdvice IE
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Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/8/electronic-medical-record-software/software) > [Epic](/software/3954/epiccare)

# Epic

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> Epic is an electronic health record (EHR) solution serving hospitals, health systems, specialty clinics, dental practices, and other healthcare organizations of all sizes. Epic is deployed as a cloud-based platform, giving care teams access to patient records, scheduling, billing, and clinical documentation from a single system. Core features include patient charting, appointment scheduling, revenue cycle management, e-prescribing, and patient portal access, which allows patients to view records and communicate with providers directly. Reporting and analytics tools help organizations track outcomes and manage population health. Interoperability features support data sharing across different healthcare systems. Support is available through a knowledge base, online training resources, and direct assistance from Epic's support team.
> 
> Verdict: Rated **4.4/5** by 456 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 456 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Epic Systems
- **Founded**: 1979

## Commercial Context

- **Pricing Details**: Contact Epic Systems for detailed pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, Finnish, Spanish
- **Available Countries**: Australia, Belgium, Canada, Denmark, Finland, Netherlands, Norway, Singapore, Switzerland, United Arab Emirates, United Kingdom, United States

## Features

- Appointment Scheduling
- Automated Scheduling
- Billing & Invoicing
- Charting
- Claims Management
- Claims Scrubbing
- Client Portal
- Coding Assistance
- Compliance Management
- Compliance Tracking
- Customisable Templates
- Decision Support Systems
- EDI
- EMR/EHR
- Electronic Payments
- Financial Management
- For Healthcare
- For Medical Purposes
- For Obstetrics & Gynecology
- For Orthopedics

## Integrations (3 total)

- Abridge
- Haiku
- SailPoint

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Electronic Medical Records Software](https://www.softwareadvice.ie/directory/8/electronic-medical-record-software/software)

## Related Categories

- [Electronic Medical Records Software](https://www.softwareadvice.ie/directory/8/electronic-medical-record-software/software)
- [Medical Practice Software](https://www.softwareadvice.ie/directory/4/practice-management-software/software)
- [Long Term Care Software](https://www.softwareadvice.ie/directory/4533/long-term-care/software)
- [Patient Management Software](https://www.softwareadvice.ie/directory/3489/patient-intake/software)
- [Web-Based EMR Software](https://www.softwareadvice.ie/directory/120/web-based-emr-software/software)

## Alternatives

1. [Fusion](https://www.softwareadvice.ie/software/395326/fusion-web-clinic) — 4.3/5 (717 reviews)
2. [Carepatron](https://www.softwareadvice.ie/software/241061/care-patron) — 4.4/5 (859 reviews)
3. [Alleva](https://www.softwareadvice.ie/software/365334/alleva) — 4.5/5 (282 reviews)
4. [AestheticsPro](https://www.softwareadvice.ie/software/73167/aesthetics-pro) — 4.5/5 (678 reviews)
5. [ModMed](https://www.softwareadvice.ie/software/2446/electronic-medical-assistant) — 4.5/5 (567 reviews)

## Reviews

### "EPIC for your Medical needs\!" — 5.0/5

> **Kerry** | *29 April 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I really like EPIC it truly packs a lot of information and processing through A EHR system turning it a stream flow from the beginning at scheduling to finalizing claims and submitted statements to patients.
> 
> **Cons**: I honestly can say I have worked in many EHR and Medical Billing systems and EPIC is a platinum platform for everything Medical. I would not say I dislike anything about EPIC.
> 
> My over all experience has been smooth, easy user friendly system keeping all medical software together in one place. Eliminates many different systems.

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### "EPIC has been a huge win for my office\!" — 4.0/5

> **Taylor** | *18 August 2026* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Can easily view medical notes and appointments from different doctors and facilities which is extremely important for patient care. Epic is so customizable, it fit any practice\!
> 
> **Cons**: I honestly have no cons about Epic\! And i have used multiple ehr systems over the years..Epic Is by far the most inclusive and customizable.
> 
> Epic takes patient care to the next level. It makes outside providers and practice notes easily accessible which allows you to give your patients the best possible care. Allows you to tailor templates, run reports, integrate medications, pharmacies, communicate within your practice- all in one place.

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### "Harder to learn but full of useful features" — 5.0/5

> **Shannon** | *9 October 2022* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: The integration of medical records from outside facilities that use the same software is the best part about epic. Patients many times go to other facilities and typically don’t bring those records with them. Being able to view outside labs, notes, and results at the click of a button is life saving.
> 
> **Cons**: Sometimes there are too many features. If there was a way to “opt out” of certain features it would help to declutter and focus.

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### "EPIC - with one-stop tactics" — 4.0/5

> **Verified Reviewer** | *27 June 2026* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: I like that the system allows home care documentation just by typing in the necessary menus and it is also possible to add information to them by writing your own text. I don't know what the problem is when sometimes the menu covers the text field, so you can't see what to write in the text field and it's made it difficult to correct typos. I can't say if this is a general problem or just a bug in our system. I recommend that new employees be trained in the use of the system so that the nursing work itself runs on schedule, according to plan, so that practical nursing work runs smoothly and time is not wasted "fighting with the system". For the new user, retrieving information, recording information and multi-professional cooperation would run smoothly in a way that does not cause additional inconvenience to the client and nursing work can be done naturally, reliably and with professional skills, and the client would not have the impression that the nursing staff is not communicating, things are not progressing and the client can trust the person caring for them.
> 
> **Cons**: too many menus, finding the right information can be difficult, logging takes longer when you can't find a suitable option in the menus, and searching for a single item (the menu) is tedious and time-consuming. It would be good if there was a more structured logging form made specifically for our use.
> 
> It enables multi-professional team operations and information sharing can be done in real time and you don't have to use just one program. You can send a message to a colleague, call a customer and not have to type in a number - the program itself enables the smooth operation of apps on your phone. All essential information is carried safely and reliably and you don't have to use just one application at work.

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### "Happy Epic User" — 5.0/5

> **Shirley** | *1 December 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Epic is a very comprehensive electronic medical record system and seamlessly integrates all outpatient and inpatient records for patients.
> 
> **Cons**: One thing I like least about Epic is the process with making changes and technical builds in Epic. The clinical and technical process can be quite time consuming.
> 
> My overall experience with Epic has been a positive one. I personally enjoy Epic system more than the old system.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/3954/epiccare)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/3954/epiccare> |
| en | <https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/3954/epiccare> |
| en-GB | <https://www.softwareadvice.co.uk/software/3954/epiccare> |
| en-IE | <https://www.softwareadvice.ie/software/3954/epiccare> |
| en-NZ | <https://www.softwareadvice.co.nz/software/3954/epiccare> |

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