--- description: Review of Epic Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Epic | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/8/electronic-medical-record-software/software) > [Epic](/software/3954/epiccare) # Epic Canonical: https://www.softwareadvice.ie/software/3954/epiccare Page: 1 / 19\ Next: [Next page](https://www.softwareadvice.ie/software/3954/epiccare?page=2) > Epic is a cloud-based healthcare solution designed for various sectors within the medical industry. It primarily targets health systems, clinics, post-acute care settings, payers and other spaces focused on enhancing patient and provider experiences. The platform helps manage patient records, facilitate seamless communication and more. Additionally, Epic is engineered to integrate across multiple healthcare infrastructure components to streamline operations and optimize service delivery efficiency. Modules include dashboards that combine and display clinical and financial metrics as well as customizable templates. In the health systems and clinics segment, Epic is instrumental in managing large-scale electronic health records (EHR). It is designed to store vast amounts of patient data securely and make this information accessible across different health departments. It enables care and support healthcare professionals in delivering tailored patient treatments. Additionally, the tool's capability to synchronize patient data across various service points plays a crucial role in facilitating comprehensive treatment approaches. For post-acute settings, Epic provides features that support detailed and continuous care plans suitable for patients requiring long-term care. The solution helps manage patient progress, monitor recovery and adjust treatment plans as necessary to accommodate changing health statuses. Additionally, it facilitates communication between primary healthcare providers and post-acute care staff, ensuring all patient needs are effectively met and documented. The tool also supports telemedicine options that allow doctors to communicate with patients via a video platform and offers mobile and tablet functionality. In the payer domain, Epic contributes to streamlining billing processes, managing claims and supporting other administrative tasks associated with healthcare payments. It provides tools that ease the extraction and analysis of financial data, helping payers and providers streamline the reimbursement processes and manage administrative costs. Additionally, Epic's robust data management capabilities also aid in regulatory compliance and ensure accuracy in financial reporting. Epic also includes features that prioritize patient engagement and satisfaction. It offers tools such as patient portals that allow individuals to access their medical information, message doctors, schedule appointments, manage medical history and communicate directly with their healthcare providers. Additionally, features such as online bill pay and personalized health assessments help optimize patient satisfaction levels. For the care sector, Epic assists with fast-tracking patient information between emergency departments and specialty doctors, streamlining wait times and optimizing overall service quality. Additionally, handy features, such as mobile check-ins and appointment scheduling help optimize the convenience for patients seeking urgent care. Epic fulfills diverse needs across the healthcare sector by extending into life sciences, care in the home and social safety networks. > > Verdict: Rated **4.4/5** by 455 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 455 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Epic Systems - **Founded**: 1979 ## Commercial Context - **Pricing Details**: Contact Epic Systems for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, Finnish, Spanish - **Available Countries**: Australia, United Kingdom, United States ## Features - Appointment Scheduling - Automated Scheduling - Billing & Invoicing - Charting - Claims Management - Claims Scrubbing - Client Portal - Coding Assistance - Compliance Management - Compliance Tracking - Customisable Templates - Decision Support Systems - EDI - EMR/EHR - Electronic Payments - Financial Management - For Medical Purposes - For Obstetrics & Gynecology - For Orthopedics - HIPAA Compliant ## Support Options - Email/Help Desk - Chat ## Category - [Electronic Medical Records Software](https://www.softwareadvice.ie/directory/8/electronic-medical-record-software/software) ## Related Categories - [Electronic Medical Records Software](https://www.softwareadvice.ie/directory/8/electronic-medical-record-software/software) - [Certified EHR Software](https://www.softwareadvice.ie/directory/350/onc-atcb-certified-emr-software/software) - [OBGYN EMR Software](https://www.softwareadvice.ie/directory/9/obgyn-electronic-medical-records/software) - [Medical Billing Software](https://www.softwareadvice.ie/directory/11/medical-billing-software/software) - [Orthopedic EMR Software](https://www.softwareadvice.ie/directory/106/orthopedics-software/software) ## Alternatives 1. [Fusion](https://www.softwareadvice.ie/software/395326/fusion-web-clinic) — 4.3/5 (708 reviews) 2. [Carepatron](https://www.softwareadvice.ie/software/241061/care-patron) — 4.4/5 (858 reviews) 3. [Alleva](https://www.softwareadvice.ie/software/365334/alleva) — 4.5/5 (282 reviews) 4. [ModMed](https://www.softwareadvice.ie/software/2446/electronic-medical-assistant) — 4.4/5 (367 reviews) 5. [AestheticsPro](https://www.softwareadvice.ie/software/73167/aesthetics-pro) — 4.4/5 (656 reviews) ## Reviews ### "EPIC for your Medical needs\!" — 5.0/5 > **Kerry** | *29 April 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I really like EPIC it truly packs a lot of information and processing through A EHR system turning it a stream flow from the beginning at scheduling to finalizing claims and submitted statements to patients. > > **Cons**: I honestly can say I have worked in many EHR and Medical Billing systems and EPIC is a platinum platform for everything Medical. I would not say I dislike anything about EPIC. > > My over all experience has been smooth, easy user friendly system keeping all medical software together in one place. Eliminates many different systems. ----- ### "EPIC - with one-stop tactics" — 4.0/5 > **Verified Reviewer** | *27 June 2026* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: I like that the system allows home care documentation just by typing in the necessary menus and it is also possible to add information to them by writing your own text. I don't know what the problem is when sometimes the menu covers the text field, so you can't see what to write in the text field and it's made it difficult to correct typos. I can't say if this is a general problem or just a bug in our system. I recommend that new employees be trained in the use of the system so that the nursing work itself runs on schedule, according to plan, so that practical nursing work runs smoothly and time is not wasted "fighting with the system". For the new user, retrieving information, recording information and multi-professional cooperation would run smoothly in a way that does not cause additional inconvenience to the client and nursing work can be done naturally, reliably and with professional skills, and the client would not have the impression that the nursing staff is not communicating, things are not progressing and the client can trust the person caring for them. > > **Cons**: too many menus, finding the right information can be difficult, logging takes longer when you can't find a suitable option in the menus, and searching for a single item (the menu) is tedious and time-consuming. It would be good if there was a more structured logging form made specifically for our use. > > It enables multi-professional team operations and information sharing can be done in real time and you don't have to use just one program. You can send a message to a colleague, call a customer and not have to type in a number - the program itself enables the smooth operation of apps on your phone. All essential information is carried safely and reliably and you don't have to use just one application at work. ----- ### "Harder to learn but full of useful features" — 5.0/5 > **Shannon** | *9 October 2022* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The integration of medical records from outside facilities that use the same software is the best part about epic. Patients many times go to other facilities and typically don’t bring those records with them. Being able to view outside labs, notes, and results at the click of a button is life saving. > > **Cons**: Sometimes there are too many features. If there was a way to “opt out” of certain features it would help to declutter and focus. ----- ### "Happy Epic User" — 5.0/5 > **Shirley** | *1 December 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Epic is a very comprehensive electronic medical record system and seamlessly integrates all outpatient and inpatient records for patients. > > **Cons**: One thing I like least about Epic is the process with making changes and technical builds in Epic. The clinical and technical process can be quite time consuming. > > My overall experience with Epic has been a positive one. I personally enjoy Epic system more than the old system. ----- ### "Epic pros and cons" — 4.0/5 > **Melissa** | *24 March 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: That you can have multiple patients charts open at one time. This enables you to go between patients charts easily. > > **Cons**: It is not easy to find things that are not wrenched into your toolbar > > Overall extremely user friendly compared to other EMR’s ----- Page: 1 / 19\ Next: [Next page](https://www.softwareadvice.ie/software/3954/epiccare?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/3954/epiccare) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data