--- description: Review of Caremerge Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Caremerge | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Assisted Living Software](/directory/3950/assisted-living/software) > [Caremerge](/software/395419/caremerge) # Caremerge Canonical: https://www.softwareadvice.ie/software/395419/caremerge Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/395419/caremerge?page=2) > Caremerge is a cloud-based senior care facilities and long term care solution. Primary features include senior living EHR, family engagement, community engagement and chronic care management. Caremerge integrates with an existing electronic health record (EHR) system and performs resident assessments. Care plans are generated based on these assessments. It creates a profile and electronic calendar for individual residents. Information such as insurance provider, emergency contacts, personal documents, authorized contacts and care locations can be entered in the profile. Resident calendars can be updated with their medical appointments and social activities. It is compatible with Windows, Mac and Linux operating systems. It offers a mobile app for iOS and Android devices. It is a family engagement application that allows residents’ relatives to view a feed of past and upcoming activities and to message staff for updates. Support is offered via email and over the phone. Other help options include webinars, blogs and videos. > > Verdict: Rated **4.6/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 21 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Caremerge - **Location**: Chicago, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing Details**: Contact Caremerge for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Appointment Management - Assessment Management - Attendance Tracking - Calendar Management - Care Plan Management - Charting - Communication Management - Compliance Management - Contact Management - Document Management - Employee Management - Event/Activities Planning - HIPAA Compliant - Incident Management - Lead Management - Medication Alerts/Warnings - Medication History ## Integrations (8 total) - Accushield - Aline - OneDay - Rx30 - SRx - TheWorxHub - Volanté POS - WelcomeHome ## Support Options - Phone Support - 24/7 (Live rep) ## Category - [Assisted Living Software](https://www.softwareadvice.ie/directory/3950/assisted-living/software) ## Related Categories - [Assisted Living Software](https://www.softwareadvice.ie/directory/3950/assisted-living/software) - [Long Term Care Software](https://www.softwareadvice.ie/directory/4533/long-term-care/software) - [Electronic Medication Administration (eMAR) Software](https://www.softwareadvice.ie/directory/4513/emar/software) ## Alternatives 1. [SNF Metrics](https://www.softwareadvice.ie/software/426724/snf-metrics) — 4.7/5 (41 reviews) 2. [ECP](https://www.softwareadvice.ie/software/448947/ecp-ehr) — 4.7/5 (152 reviews) 3. [Senior Living Core Platform](https://www.softwareadvice.ie/software/112728/senior-living-core-platform) — 4.7/5 (63 reviews) 4. [Therap](https://www.softwareadvice.ie/software/467875/Therap) — 4.7/5 (77 reviews) 5. [AxisCare](https://www.softwareadvice.ie/software/126808/axiscare) — 4.6/5 (729 reviews) ## Reviews ### "It doesn't work very well." — 2.0/5 > **Verified Reviewer** | *26 February 2018* > > **Cons**: The resident directory cannot be searched for specific names. The private message function is irratic. The site does not look professionally done. It's not clear what does or does not go out to everyone using the site. It seems as if it were programmed by amateurs. Had I been choosing, I would never have chosen Caremerge. ----- ### "Such an Amazing Program\!" — 5.0/5 > **Annalise** | *26 April 2022* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: This product is so great for directors, residents, and families involved in a senior living community. It takes hours to create a calendar from scratch each month and caremerge will make the calendar for you\!\! That is just one of many great things. You also are able to take attendance of resident participation and then create a detailed report of what they have participated in down to percentages of types of activity. The communication and announcement feature to connect with family is so nice\! Much easier than emails and you can respond quicker than having messages get buried in your email account. The residents can have accounts as well and post on our community board, sign up for activities and see what is going on for the day\! It is just a great program overall and we love all that Caremerge has to offer\! > > **Cons**: Sometimes the app has a hard time populating all the residnets, so when you go to take attendance as a staff member on the app, you scroll through the resident list and not all residents show up, staff have to search for the resident in order to take their attendance. It takes just a little more thought and time, then just looking at the list and checking if they participated > > My experience has been that Caremerge has been a partner to help me do my job even more. I have had more time to get out and physically do acitvites every day and less time constructing the calendar and planning because caremerge helps me do all that automatically \! it is so great. ----- ### "Caremerge is a great EHR solution for a CCRC" — 5.0/5 > **Dina** | *21 January 2022* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I like the clean uncluttered look, the ease to use it, designed to allow the user to quickly and intuitively learn/use the functions. > > **Cons**: I would love to see an option to increase the Font Size of text, > > WE first implemented Family engagement several years ago to address HIPAA compliance issues with email with family. This greatly improved communications and eased stress or missed calls and voicemails. We then advanced to the health record, and worked with Caremerge in developing and implementing the E-Mar that interfaces with our pharmacy. This implementation saved many hours for our staff in entering new physician ordered medications and decrease the potential for medication entry errors. A great relationship with your pharmacy is required to make this a success and we are grateful for our pharmacy partner. Charting by our certified caregivers is much easier in this system than prior systems we had used. Designed to meet the regulatory requirements in assisted living, we are pleased that it is easy to schedule and view the chart entries that support the Service Plan. Our experience with the Caremerge Team has been so positive and productive. ----- ### "Best Engagement Tools on the Market\!" — 5.0/5 > **Kim** | *22 November 2019* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Caremerge offers the ability for Residents and Family Members to be completely engaged in life of the Community. There are engagement opportunities for staff and family through family messaging and announcements platforms as well as for residents with the Community Engagement platform. The platform and app is very user friendly. > > **Cons**: The price of the product is a little pricey, but we get a great product and service from the Caremerge team, so it is worth it. > > the product is easy to use, the Caremerge staff is great to work with, very accommodating and helpful to myself and my staff if we have questions. We have 60 communities signed up with Caremerge, when I have new staff, I am able to train them easily, they understand it well. ----- ### "Caremerge on the Cutting Edge" — 4.0/5 > **Diana** | *22 November 2019* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Caremerge really tries to adapt their software to the needs of the community as well as the families that utilize it as well. They are open to ideas and have taken the constructive criticism to heart in terms of continuing to grow and change to meet the needs of those using the software. It is extremely beneficial in our community and really sets us apart from others in our industry > > **Cons**: There are some adaptations that I would make that I have recommended that I have been told are being worked on but time passes and I never know if they are still being worked on or considered or if they have decided to no longer pursue those changes at all. It would be nice for the app to be a bit more customizable in terms of the calendar and the PDF styler. > > The ability to stay connected in this ever changing and technology based world is so important. Caremerge has helped us to provide something different that meets the needs of the community, the meets of the residents and the needs of the families all in one convenient and easy to use location. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/395419/caremerge?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/395419/caremerge) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data