---
description: Review of ALIS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: ALIS | Reviews, Pricing & Demos - SoftwareAdvice IE
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# ALIS

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> Assisted Living Intelligent Solutions (ALIS) is electronic health records (EHR) software for assisted living and memory care communities of all sizes throughout the U.S. Founded in 2005, vendor Medtelligent designed ALIS as a Web-based system capable of replacing a facility’s paper records.&#10;&#10;&#10;A variety of integrated applications are included to meet clinical, billing, marketing needs and more. Care management modules include the ability to create resident assessments, service plans and care schedules.&#10;&#10;&#10;ALIS can assign resident care tasks to specific staff members based on their availability during shifts. It has a real-time reporting feature for medication delivery management, and generates medication administration reports. ALIS can also create billing plans, as well as track and manage staff documentation to ensure a facility is compliant with state regulations.&#10;&#10;&#10;Clients are assigned a dedicated implementation manager to help set up the system, and implementation is typically accomplished within 30 days. ALIS can be used remotely from any location, and accessed via mobile device.
> 
> Verdict: Rated **4.8/5** by 67 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 67 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Medtelligent
- **Location**: Chicago, US
- **Founded**: 2005

## Commercial Context

- **Starting Price**: US$8.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: A monthly recurring charge and a one-time setup fee per community. No hidden costs. Contact Medtelligent for a price quote.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Assessment Management
- Audit Trail
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Charting
- Clinical Care
- Compliance Management
- Customisable Reports
- Customisable Templates
- Decision Support Systems
- Document Management
- Document Storage
- Employee Management
- Event/Activities Planning

## Integrations (17 total)

- Accushield
- Aline
- BestRx
- Botco.ai
- Dropbox Sign
- FrameworkLTC
- Multiview ERP
- OmniCare
- Paysafe
- QuickBooks Online Advanced
- Rx30
- Sage Intacct
- Sagely
- Sherpa
- WelcomeHome

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Assisted Living Software](https://www.softwareadvice.ie/directory/3950/assisted-living/software)

## Related Categories

- [Assisted Living Software](https://www.softwareadvice.ie/directory/3950/assisted-living/software)
- [Compliance Software](https://www.softwareadvice.ie/directory/4363/compliance/software)
- [Medical Scheduling Software](https://www.softwareadvice.ie/directory/18/patient-scheduling-software/software)
- [Long Term Care Software](https://www.softwareadvice.ie/directory/4533/long-term-care/software)
- [Electronic Medication Administration (eMAR) Software](https://www.softwareadvice.ie/directory/4513/emar/software)

## Alternatives

1. [ECP](https://www.softwareadvice.ie/software/448947/ecp-ehr) — 4.7/5 (152 reviews)
2. [SNF Metrics](https://www.softwareadvice.ie/software/426724/snf-metrics) — 4.7/5 (41 reviews)
3. [Eldermark](https://www.softwareadvice.ie/software/344899/eldermark) — 4.6/5 (37 reviews)
4. [CareVoyant Home Care](https://www.softwareadvice.ie/software/4169/carevoyant-outpatient) — 4.0/5 (45 reviews)
5. [eMAR](https://www.softwareadvice.ie/software/416537/emar) — 4.0/5 (4 reviews)

## Reviews

### "Our experience has been exceptional from the user friendly software to the first-class support team." — 5.0/5

> **Robert** | *2 March 2018* | Hospital & Health Care
> 
> **Pros**: The ease-of-use makes ALIS a stand out choice for EHR software.  Our employees love the layout and picked it up within the first couple minutes of use.   The first week, I had all of our Med Techs come up to me individually and say how much easier their daily routine is now.   ALIS keeps them on task by reducing clutter and showing only what needs to be seen.  The simple layout and color coding prevents confusion compared to other clunky software products.&#13;&#10;&#13;&#10;&#13;&#10;From their sales rep to on-boarding manager to support team, we couldn't have been more happy and put at-ease.  They are all very knowledgeable about the software, responsive and easy to work with at the same time.  I have the number for support on speed dial and I am not exaggerating when I say that someone answers immediately, every time I call (no auto-attendant).  Most of the calls I make are only general ALIS questions but if I see something isn't working properly, it is fixed right away.  Their whole team can respond to the entire range of requests.&#13;&#10;&#13;&#10;...Highly Recommended
> 
> **Cons**: There are hiccups just as any other software but any issues I have, I can take to their fast-acting support team.  I always get a knowledgeable person on the line right away and my issue is resolved before I have a chance to have a negative thought about the product.

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### "My experience with the ALIS system and their customer service has been very positive." — 4.0/5

> **Julie** | *19 June 2018* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I like the fact that the software can be customized to my agency's needs.   In a constantly changing environment,  ALIS keeps my agency up to date with licensing requirements.   ALiS makes it easy for us to add new resident and staff information as well as compliance documents.  This information is available to our staff on our computers, tablets and smart phones, so no matter where we are, we can communicate with our staff and have access to the information that is needed.  ALIS provides security clearances for our staff, giving them access to the information they need, without giving them the ability to delete important files. If files are accidentally deleted, ALIS keeps files archived, so with a push of a button, they can be restored.  Their customer service is excellent, providing answers to my questions and problems in a timely manner.
> 
> **Cons**: ALIS updates every few months, and every time it updates, we have small glitches in our programs.  These are minor, but can be annoying.  For instance, in our notes the time saved reverts back to the default time , not the save time that we have requested.  If is annoying rather than a serious problem because the notes are archived, and we can still access them.
> 
> Our files and resident information is easily accessible.

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### "Overall good" — 3.0/5

> **Amanda** | *4 November 2016* | Recommendation rating: 6.0/10
> 
> **Pros**: Emars  are great, and simple to use.
> 
> **Cons**: Care plan takes a great deal of time.
> 
> I feel that some of the features are not geared toward assisted living.  I think there are some language barriers, or maybe definition of certain items areally different.

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### "Unparalleled Continuity, Flexibility, and Service" — 5.0/5

> **Alessandra** | *3 November 2016* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use, flexibility, and receptiveness of the ALIS team to incorporate feedback.
> 
> Compared to other assisted living software we looked at during our search, we selected ALIS as our solution for a number of reasons, but most notably ALIS's continuity between modules, ease of use, time and money saving potential, and excellent communication and understanding between our staff and the ALIS team. &#13;&#10;&#13;&#10;During the implementation stages, the ALIS team and software have exceeded our expectations time and time again.  They took the time to truly understand how we operate, took into consideration our California-specific regulations and in-house procedures, and rolled out the least disruptive plan to switch from our manual paper-based system.  &#13;&#10;&#13;&#10;Now with regular use on-site, the ALIS support team has been receptive to our feedback, and we have seen a number of our requests incorporated into their scheduled software updates.  There are still a couple software features we have not rolled out yet, but we're working to do so with a combination of requesting modifications and re-evaluating our in-house processes.  ALIS is very transparent about what new features they're working, and we are very excited about the direction they're headed in. &#13;&#10;&#13;&#10;Since going live on ALIS, we've experienced a significant decrease in paper usage and repetitive data collection and entry, increased transparency and accuracy in resident files, and our management staff spends more time on the floor interacting with residents instead of reviewing paperwork.  &#13;&#10;&#13;&#10;Overall our experience with the ALIS software and team has been outstanding, and we look forward to rolling out the software to our future communities.

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### "I am currently in the second ALF that I have brought alis into.   Hands down, the best." — 5.0/5

> **Jamie** | *22 June 2018* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use.  If you can use a smartphone, you can use this software.  From implementation through full use of the software, the team is always available and goes above and beyond.
> 
> **Cons**: Its not in every building in America\!\!\!\!  I can not think of something that I do not like about the software.  I have sat here for 10 minutes trying to think of something.
> 
> It makes my job easier, my staffs job easier, and it keeps us in compliance without having to keep track of all the little things you need to keep track of.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/395432/medtelligent-alis)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/long-term-care/medtelligent-alis-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/395432/medtelligent-alis> |
| en-GB | <https://www.softwareadvice.co.uk/software/395432/medtelligent-alis> |
| en-IE | <https://www.softwareadvice.ie/software/395432/medtelligent-alis> |
| en-NZ | <https://www.softwareadvice.co.nz/software/395432/medtelligent-alis> |
| fr | <https://www.softwareadvice.fr/software/395432/medtelligent-alis> |

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