About Mailjet

Mailjet is a cloud-based email automation solution that helps small to large businesses create, manage, send and optimize email marketing as well as transactional emails. The platform offers a drag-and-drop builder that allows users to send personalized communications to customers and monitor in real-time. Primary features of Mailjet include a dedicated workspace, role-based permissions, customizable templates, activity logs, automated workflows, Simple Mail Transfer Protocol (SMTP) relay and scheduling. The platform includes A/B testing that enables users to test and optimize multiple versions of emails with various criteria such as name, subject, content and design. Additionally, it offers email segmentation that allows users to group customers based on name, gender, past purchases, interest and behavior to facilitate sending targeted communication. Mailjet integrates with various third-party applications such as Zapier, Magento, Microsoft Azure, Google Cloud, Segment and Salesforce. The product is available on a per month subscription pricing and support is extended via email, documentation and online helpdesk.
Mailjet Software - Beautiful Email Templates
Mailjet Software - Real-Time Collaboration Tool with Teammates
Mailjet Software - Responsive Emails
Mailjet Software - Track Campaign Performance with Mailjet's Statistics Dashboard
Mailjet video
Mailjet Software - Beautiful Email Templates - thumbnail
Mailjet Software - Real-Time Collaboration Tool with Teammates - thumbnail
Mailjet Software - Responsive Emails - thumbnail
Mailjet Software - Track Campaign Performance with Mailjet's Statistics Dashboard - thumbnail

Mailjet pricing

Mailjet has a free version and offers a free trial. Mailjet paid version starts at US$15.00/month.

Starting Price:
US$15.00/month
Free Version:
Yes
Free trial:
Yes

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Mailjet Reviews

Feature rating

Value for Money
4.2
Functionality
4.2
Ease of Use
4.2
Customer Support
4
5 reviews of 393 View all reviews
Andrew
  • Industry: Graphic Design
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/12/2017

SMTP relay for all my emails

I use mailjet in daily work and keep in mind if one of the clients asks for advise or recommendation. Mailjet offers and provide so many working services and features that while one implements them there is no time to think about the shortcomings.

Pros

1. innovative technologies and features
2. the necessary functions that can be extended and / or scaled if necessary
3. never experienced issues
4. high abvailability
5. API / developers friendly
6. full-stack developer friendly
7. spam filters / precise analytics / statistics
8. free plan and fair pricing
9. intuitive admin web UI
10. documentation and clear tutorials

Kenneth
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/9/2019

Best Value Out There

Pros

The software is easy to use and I can prepare a "mailing" fairly quickly with templates that I've set up for various types of occasions. The price is very reasonable and the reports are fantastic. I'm able to reach my target markets better when I download the reports and track who opens and "clicks" through my messages.

Cons

Everything is great. I wish that there could be more templates for the emails to give me more "looks" when I do "mailings"

Alternatives Considered

Mailchimp

Reasons for Switching to Mailjet

Price was far better. In addition, MailChimp charges based on size of mailing list. I'd rather be charged by number of emails that I send out. My current package is perfect for my needs at a reasonable price.
Verified Reviewer
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
4

2
Reviewed on 3/12/2019

Steer clear if you're looking to send a large volume of emails

Overall, if you want to send a little bit of email with webhooks and api calls, this will work. If you're sending large scale campaigns, it could ruin your email list size because of the lack of functionality around reengagement campaign parameters.

Pros

The sales people and customer support were very nice. If you were looking to use the free tier or send low volume of emails then MailJet will do the job (ie: in place of MailChimp) however, if you're looking at this v's constantcontact or sendgrid, selligent etc then I would definitely not go with MailJet.

Cons

MailJet do not want clients to use them as a databasing tool which means, if you have a segment of users who are engaged and opened 20 times in the last 30 days and you want to get those email addresses to push into facebook to find a look alike audience...you can't. MailJet won't let you get that data.

They also blacklist your softbouncing emails in the background and limit the characters in subject lines.

Alternatives Considered

Selligent

Reasons for Choosing Mailjet

Due to price but wish we hadn't and actually went back to SailThru after 6 months of trying to get MailJet to work properly.

Switched From

Sailthru

Response from Sinch

Hi - thanks for your feedback. Please feel free to send us an email to [email protected] and we'd be happy to look into your account. In the meantime, we apologize for any inconvenience. Our platform and API is designed to handle higher volumes and as long as our Sending Policy is adhered to, we will be able to address any of your issues. Thanks again, the Mailjet team.

Replied 13/12/2019
Jennifer
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 1/3/2023

Mailjet review by Jen

Pros

Email marketing has become more important and actually a necessity. This product works and is easy to use. Customer service dept has knowledgeable people.The Template-based emails are eye catching and eye pleasing.

Cons

If there were a rating for mobile compatibility I would rate this product 3/5. The screen display adjusts with every click as if it can't decide on which size to choose. An improper size wouldn't bother me as much as the constant adjustment.

johan
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 7/12/2022

An alternative that is fine to start with, a little limited for the advanced

To begin with, and if you have few contacts, it's fine because even in the free version you will be able to have access to a certain amount of mailings, but if your list grows, as was my case, it's a headache because everything is limited and it's better to change as I did. I perhaps for others have had a better experience mine was not like that

Pros

Price and quality is fine, transactional emails arrive well, marketing emails are a bit limited, the tool is easy to implement and take advantage of if you have less than 4k contacts

Cons

Very limited for the free and basic versions, if you want to get more out of it you have to pay more, however, for that it is better to change to another of the competition for that higher price

Alternatives Considered

ActiveCampaign

Switched From

Brevo

Reasons for Switching to Mailjet

because I had a number of free shipping that served me

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