--- description: Review of Owner.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Owner.com | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/4383/customer-loyalty/software) > [Owner.com](/software/397734/owner-com) # Owner.com Canonical: https://www.softwareadvice.ie/software/397734/owner-com Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/397734/owner-com?page=2) > Owner.com gives small and mid-sized restaurant owners access to the same tech tools used by major chains. With AI-driven traffic generation, Owner.com rebuilds websites to attract more visitors, reducing reliance on third-party delivery apps. By utilizing innovative marketing techniques, such as automated campaigns, email, SMS, and mobile app strategies, Owner.com helps restaurants retain customers and increase their average ticket size. Moreover, Owner.com offers commission-free delivery, protecting margins and ensuring a fair pricing model for both businesses and guests. With a streamlined onboarding process and dedicated restaurant success managers, Owner.com provides the expertise and support needed to accelerate online growth and maximize sales. > > Verdict: Rated **4.7/5** by 96 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 96 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Owner ## Commercial Context - **Starting Price**: US$499.00 - **Pricing model**: Flat Rate - **Pricing Details**: Month-to-month. No long-term contracts. No cancellation fees. Just pay a flat rate to get everything on the Owner platform. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Alerts/Notifications - Campaign Management - Contact Database - Customer Accounts - Customisable Branding - Delivery Estimate - Delivery Management - Email Marketing - Food Delivery Dispatching - For Restaurants - Loyalty Program - Marketing Automation - Menu Builder - Mobile Access - Multi-Channel Marketing - Multi-Location - Online Ordering - Online Payments - Order Management - Order Tracking ## Integrations (7 total) - Clover - Epos Now - Lightspeed Restaurant - MenuSifu - Otter - Square for Restaurants - Toast POS ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Loyalty Software](https://www.softwareadvice.ie/directory/4383/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.softwareadvice.ie/directory/4383/customer-loyalty/software) - [Food Delivery Software](https://www.softwareadvice.ie/directory/1831/food-delivery/software) - [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software) - [Online Ordering Systems](https://www.softwareadvice.ie/directory/3717/online-ordering-system/software) ## Alternatives 1. [Restroworks](https://www.softwareadvice.ie/software/77505/restroworks) — 4.9/5 (568 reviews) 2. [Square Point of Sale](https://www.softwareadvice.ie/software/374161/square-register-pos) — 4.6/5 (3021 reviews) 3. [Toast POS](https://www.softwareadvice.ie/software/4997/toast-pos) — 4.2/5 (549 reviews) 4. [StoreKit](https://www.softwareadvice.ie/software/119800/storekit) — 4.9/5 (107 reviews) 5. [ChowNow](https://www.softwareadvice.ie/software/231385/chownow) — 4.7/5 (46 reviews) ## Reviews ### "Avenida's experience of Owner.com" — 5.0/5 > **Conor** | *16 January 2026* | Restaurants | Recommendation rating: 8.0/10 > > **Pros**: How quickly the website got up and running. The speed at which the website went live, apple pay and google pay options are seamless for the consumer, it's as the amazon for restaurants. > > **Cons**: Not being able to have our catering on the app or mobile version. I hope the can fix this soon as this was the main objective for installing the technology. > > Overall, it’s been a very positive experience. \[sensitive content hidden\] has been a pleasure to work with, as has \[sensitive content hidden\]. I was impressed by how quickly the website was able to get up and running, and I really like that I can now make edits directly on the backend myself. Previously, I would have had to go through two or three different channels just to update widgets, photos, or general information, so this has been a huge improvement. I’m also excited about the SEO efforts, which are already starting to gain some momentum. Overall, I’d rate the experience at about 85% positive. The remaining 15% is related to catering not yet being available on the mobile version or the app. Aside from that, the experience has been very, very positive. ----- ### "I vote for Owner.com\!" — 5.0/5 > **Leonard** | *23 January 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: I love the customer service and the features are really easy to use and learn. The dashboard is simple to understand as well. > > **Cons**: I am only able to send out 2 text messages a month, which is extremely low. They do not have any customer segmentation features. Lastly, I wish they were more integrated with POS systems (I'm with Square). I would like to be able to 86 items on my pos and have it reflected on owner.com > > Overall, it's a very positive experience. The support staff is always polite and esger to assist me about my concerns. ----- ### "They bring you more business by offering constant crazy discounts at your expense" — 1.0/5 > **Jim** | *19 June 2025* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: Compared to the 30% whack you take from Uber or Doordash, the monthly fee ends up being a better deal. > > **Cons**: Zero communication once they sign you up. Owner.com has tons of automated campaigns that give customers awesome discounts... Awesome for the customers, not so awesome for the business. None of them are reviewed with the business owner, they just go out to the customers and the business owner has ZERO control over what the promotion is. After receiving some orders with discounts amounting to over 30% of the order I ended up disabling all the automated programs that had been enabled (by DEFAULT) for my business. If I wanted to lose 30% or more of my gross, I could have gone with the competition\! Owner needs to make these campaigns modifiable by the business owner or (for us) they are completely useless\! > > During the initial 'marketing' calls they were all about communication, Once I signed up and went live... Crickets\! Zero communication. My assigned 'rep' no longer responds to messages. They had talked about all the awesome features in the backend portal but once I was signed up and actually had access to the portal, no further communication. No help navigating or understanding the backend portal. Then we got box of cards to hand out... Scan the code and get $5 off order of $20 of more. All the codes are the same so once a code is known they get posted to the internet \& anyone can use them. We are in a college town so codes get spread around quick. Then I receive color posters and table tents with crazy discounts offered without ANY communication or consultation with us... So all of that went in the trash. Then we see orders coming in with discounts applied that we were not aware of. Called in to talk to a rep and asked "Who is eating the cost of these discounts?", they informed us that the discounts do indeed come out of our bottom line but it will help generate more business... What good does it do to generate more business if we lose money on the transactions??? Owner.com talks a great talk, but once they sign you up BE CAREFUL because they are extremely liberal in sending constant discounts to your customers. This may be fine for businesses with larger profit margins but we cannot afford to offer the constant crazy promotions that Owner.com sends out automatically on our behalf. Since we have ZERO control over what the promotion amounts are and can only toggle promotions on or off, we have had to disable ALL automated promotions. We also had a customer come in and try to redeem a digital Gift Card. I have physical Gift Cards we can sell through our POS but we don't have any digital cards. We poked around on "our webite" (that Owner built for us) and found that indeed, they sell digital gift cards on there but since there is no integration between our POS and Owner.com, we have NO WAY to redeem them in the restaurant. I assume they can be used on the website but it sure as heck would be better to say that they are only valid online as this created a pissed off customer that my staff had to deal with. A week after calling in and disabling all automated promotions and stating I wanted to ensure all discount codes were disabled, I get 2 orders with large discounts on them. Fortunately my staff caught this. Another call to support and they ultimately credited the discounts back to us but said these were valid codes because they had been sent out before we disabled the automated promotions, ignoring the fact that during the call I had been assured that all promotion codes had been disabled on our account. ----- ### "Everything I Hoped It Would Be" — 5.0/5 > **Justin** | *28 January 2026* | Restaurants | Recommendation rating: 8.0/10 > > **Pros**: We love the approach and philosophy that Owner.com offers. Their platform has given our business the opportunity to operate more efficiently by streamlining our processes and strengthening our systems. The website and marketing upgrades have been a huge plus, and we’ve seen an increase in our average check through online orders. Most importantly, our customers are happy, and the platform has been extremely easy to use. > > **Cons**: One inconvenience we currently experience is having to manage two separate rewards programs—one for online sales and another for in-house customers. An integrated rewards system would be ideal and would create a more seamless experience for both our team and our guests. Another challenge with our current setup is the five-mile restricted delivery radius through the DoorDash integration. It would be more beneficial to have a standard delivery fee within the five-mile radius, with the option to add an incremental delivery fee for additional miles. This would allow customers outside the current radius to continue using the third-party delivery integration while maintaining delivery pricing. > > Owner.com has exceeded our expectations so far. The customer service and onboarding process were smooth, informative, and easy to navigate. The team took the time to listen to our specific needs and either addressed them directly or noted our feedback to share internally, reinforcing their commitment to continuous improvement. We look forward to what we expect to be a long and successful partnership with Owner.com. ----- ### "Great addition to our expanding business\!" — 5.0/5 > **Jeff** | *16 December 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: What stood out most was the onboarding and sales experience — both were smooth, clear, and set expectations well. The platform itself is strong, and when we did run into post-launch issues, their tech support team was responsive and resolved things quickly, which gave us confidence in the long-term partnership. > > **Cons**: There are a few features and workflows that don’t yet function exactly as we need for our operation, which created some friction early on. That said, the team acknowledged the gaps quickly and has been transparent about improvements and fixes planned for the longer term. > > Overall, our experience with Owner.com has been positive. The onboarding and sales process were well handled, and while we experienced a few challenges immediately after launch, the support team was responsive and resolved issues quickly. We view it as a solid platform with continued long-term potential. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/397734/owner-com?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/397734/owner-com) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data