--- description: Review of Owner.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Owner.com | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/4383/customer-loyalty/software) > [Owner.com](/software/397734/owner-com) # Owner.com Canonical: https://www.softwareadvice.ie/software/397734/owner-com Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/397734/owner-com?page=2) > Owner is the AI growth system for independent restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party sales. Unlike traditional restaurant software that requires owners to manage multiple tools, Owner delivers a proven system run by experts. It’s like having an army of engineers and marketers working for your restaurant, helping you drive direct orders, increase repeat customers, and keep more profit. > > Verdict: Rated **4.6/5** by 111 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 111 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Owner ## Commercial Context - **Starting Price**: US$499.00 - **Pricing model**: Flat Rate - **Pricing Details**: Best margins and predictable costs for restaurants doing +$5k/mo in online orders. $499/month. 0% restaurant fee. Special rates available for multi-location. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Alerts/Notifications - Campaign Management - Contact Database - Customer Accounts - Customisable Branding - Delivery Estimate - Delivery Management - Email Marketing - Food Delivery Dispatching - For Restaurants - Kitchen/Menu Management - Location Tracking - Loyalty Program - Marketing Automation - Menu Builder - Mobile Access - Multi-Channel Marketing - Multi-Location - Online Ordering - Online Payments ## Integrations (12 total) - Clover - DoorDash for Business - Epos Now - Lightspeed Restaurant - MenuSifu - Otter - QuickBooks Online - Square Point of Sale - Square for Restaurants - Stripe - Toast POS - Uber Eats ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Loyalty Software](https://www.softwareadvice.ie/directory/4383/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.softwareadvice.ie/directory/4383/customer-loyalty/software) - [Food Delivery Software](https://www.softwareadvice.ie/directory/1831/food-delivery/software) - [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software) - [Online Ordering Systems](https://www.softwareadvice.ie/directory/3717/online-ordering-system/software) ## Alternatives 1. [Restroworks](https://www.softwareadvice.ie/software/77505/Restroworks) — 4.9/5 (661 reviews) 2. [Square Point of Sale](https://www.softwareadvice.ie/software/374161/square-register-pos) — 4.6/5 (3033 reviews) 3. [Toast POS](https://www.softwareadvice.ie/software/4997/toast-pos) — 4.1/5 (554 reviews) 4. [StoreKit](https://www.softwareadvice.ie/software/119800/storekit) — 4.9/5 (110 reviews) 5. [ChowNow](https://www.softwareadvice.ie/software/231385/chownow) — 4.7/5 (47 reviews) ## Reviews ### "Owner.com is Easy to Set Up and Helps Customers Find You" — 5.0/5 > **Trey** | *12 December 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Owner was able to produce a better version of our previous website and app, for cheaper than we were paying before. They also track our SEO, allowing us to target customer bases better and shore up issues we find along the way. They also make saving customer information for online payments simple, allowing for more retention in potential customers. > > **Cons**: The primary negative in working with one of their websites is that while it is easy to build out pages for the site, more advanced customization isn't possible on your own or at all in some cases. > > Overall the process of switching over was very smooth. We were able to get everything set up quickly and have seen an uptick in sales and search engine hits steadily. They are also very attentive and helpful. ----- ### "Owner.com is the bees knees\!\!\!" — 5.0/5 > **Paul** | *25 November 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Ease of setup and use. With our previous system we had very little control over the appearance of our online ordering site and website. We also have never had an app, and we have been in business since 1975. Now we have apps on the Apple Store and Google Play store. Our SEO rankings are already improving after just three weeks. Customer service, onboarding, and support have been a plus. > > **Cons**: There are some things that have to be customizable based on the business, and although we have found workarounds (like options for our locations not using the platform to be represented on our website) but there should be more consideration for businesses with multiple locations if and when they are not all signing up. We signed up two of our five locations on a trial basis and it was a little frustrating getting the locations not participating to still be represented on our website. We got it done, but it was trial and error. > > Very pleased with the overall experience. Questions are answered quite fast, their AI chat assistant is pretty handy, and having the ability to deliver without losing our $$$ in commissions and fees is a big deal. ----- ### "SEO Non-Performance and Operational System Failures" — 1.0/5 > **Cindy** | *6 April 2026* | Food & Beverages | Recommendation rating: 0.0/10 > > **Pros**: We selected this vendor initially because their ordering website interface was visually appealing and seemed well-designed. > > **Cons**: First, communication has been extremely disorganized. Without our acknowledgment and consent, Owner sent promotional emails mitipal times (including discounts and free item offers) to our entire customer database. These campaigns were not clearly written, resulting in significant confusion. As a result, many dine-in customers came in expecting free items, creating operational disruptions and financial loss. Second, the system itself is unreliable and incomplete. On multiple occasions, online orders placed by customers were not transmitted to our POS system (Toast). Customers arrived to pick up their orders only to find that their food had not been prepared, leading to frustration and multiple negative reviews. Additionally, the refund system is severely limited. It only allows refunds by entering a total amount, without the ability to process itemized refunds. This creates serious complications, especially when taxes and tips are involved, and falls far below the standard functionality expected from a professional POS-integrated system. Most importantly, Owner markets themselves as providing SEO services. However, they have failed to deliver even the most basic SEO implementation. For example, our service areas are not listed on our website, which is fundamental for local SEO. We have had independent professionals evaluate the SEO performance over several months, and the results have shown no meaningful improvement. We raised these SEO concerns over two months ago and followed up again two weeks ago. To date, we have received no response. > > Overall, the vendor has failed to deliver the promised services, resulting in operational disruption, reputational damage, and financial loss. ----- ### "Owner.com truly delivers on all levels" — 5.0/5 > **David** | *8 June 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Detailed, knowledgeable on-boarding team that took the time to understand our business and its voice. Immediate results with improved SEO and better communication with guests. The guest-facing side of the product is an excellent user experience. > > **Cons**: The fee structure takes a minute to get used to, and I miss our brand-identity colors and fonts, but I believe we can add more design and content elements as we thrive on the platform > > Turning our website into a first-party ordering platform, opening up additional revenue centers, and creating guest engagement in an easy-to-use way are just a few of the positives my business has garnered just in the first week of go-live. The online payments flow through regularly, the visibility we enjoy via search engines is invaluable, and the ability to save our guests money when ordering for delivery with a consistent and fair delivery fee has increased our rates of guest retention. The post-go-live support has been at a high level, and their team made absolutely sure we had 100% competency before launch. ----- ### "Making Small restaurants shine professionally" — 5.0/5 > **Adam** | *22 May 2025* | Restaurants | Recommendation rating: 9.0/10 > > **Pros**: We love how owner.com is so user-friendly and intuitive. It is easy to use, from website design and editing to email marketing. The whole platform makes small businesses look professional and like big companies. > > **Cons**: Overall, even though the ROI is very quick. the cost of the software is a big factor. Otherwise having more direct integrations over using another third party like OTTER. > > I was nervous switching back to Owner from Toast, as they don't directly integrate, however, the team helped very quickly with the 3rd party Otter integration, and the setup went smoothly. Now that we are back on the platform, we will start to use it several times a week to send email and SMS marketing. We realized that this is a vital piece of the buisness. For our customers, they have always said how modern and up to date our apps and website is. They love that we can be on the same level as big chains ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/397734/owner-com?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/397734/owner-com) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data