Dynamics 365 Business Central

Pros

Business Central provides all our needs as a small / medium sized non-profit, managing complex approval processes for purchase orders and invoices, and giving budget holders access to real time information.

Cons

The setup of the approval processes can be complex (we worked with a partner to deliver the solution) and the licencing structure takes some work to ensure you're not overpaying - although the non-profit discounts are good.

Pros

The ability to customize the system to meet our needs. You are able to have code implemented to personalize Business Central

Cons

There is a learning curve to become efficient with Business Central. This does take some time.

Pros

What I like the most about business central is the ease in which you can find all the information about your clients. The way it is set up, you have everything at your fingertips!

Cons

What I like the lease about Business Central is that it seems like it has issues with data migration/integration with other programs.

Pros

Things could be done in it's own silo without interfering with regular Dynamics 365.

Cons

Everything else. It was beyond cumbersome to just create a quote or invoice for a customer, and Salesforce combines everything into one, easier system. I think management at Prestige Medical Imaging went with it just because it was cheaper, but it wastes so much time.

Pros

I am fairly new at using the program, but it seems to fit my companies needs.

Cons

I am still learning about it but so far no cons.

Pros

D365 Business Central is intuitive to use and administer.

Cons

It would be preferable to purchase our own licenses, as needed. We'd rather not work with a reseller.

Pros

Aesthetics and functionalities of the software.
Flexibility of the product and ease of use.

Cons

Downstream implications is the only issue that we have e experienced during implementation of the software.

Pros

It was essential to my work and very easy to use. It made my job easier!

Cons

There really wasn't anything I didnt like about it.

Pros

I really like the design, everything is clear and simple yet also well organized

Cons

Although clean aesthetically a simple redesign could make it look even less cluttered

Pros

Seamless integration with other Microsoft tools like Office 365 and Power BI. Streamlines various business functions such as finance, supply chain, and customer relationship management.

Cons

It can be overwhelming at first, there's a learning curve if you aren't familiar with it. In contrast, the mobile app could use some more development, it lacks some of the desktop features.

Pros

I did like it's functionality with Outlook and other msft applications. There was little need to reorder things when exporting to excel and all that.

Cons

I did find the lack of customizability of the software to be frustrating. It appeared that there were only pre-populated choices from a drop down list for most things, many of which did not fit what i was trying to label. Now, this could have been a byproduct of my companies enterprise subscription with dynamics, i am not sure.

Pros

It has all the accounting functions that we need, and does have the availability for consolidated accounting

Cons

It's not a very user friendly product. There are multiple gaps like requiring me to redesign reports if we add new chart of accounts. You can't run consolidated AR and AP reports. Microsoft needs to give it some attention to make it more competitive as I believe sooner or later we'll switch.

Pros

Business Central is a great software with a lot of functionalities. It is the best account ing software in the market..

Cons

Business Central support is South Africa does not exist. The partners are really useless and see Business Central as a way to make a quick buck. They rip you off and want to charge over R200k. I worked through business central and to set it up should not cost you more than 10k. Another setback is that you don't get accountants in South Africa that know how the software is working. I tried to find accountants for months, and not even one Microsoft partner could refer me to one accountant who knows the software. In South Africa as soon as you put the name Microsoft to a product the Microsoft partners want to Ripp you off? Microsoft business Central licencing is also very expensive and is around R1200 per user. Sage one accounting is very cheap against Business Central and they have quality support. I cannot see a feature for Business Central in South Africa as it is too expensive and basically you don't have any support for it in South Africa.

Pros

Dynamics 365 Business Central is an all-in-one ERP solution that combines financial management, supply chain management, sales, and service.Its cloud-based platform provides users with greater flexibility and accessibility, allowing them to access data at any time and from any location.firm Central includes an easy-to-use interface and a variety of customization options to match the unique demands of each firm.

Cons

Customizations can be complex and require considerable technical knowledge, making modifications impossible for non-technical users.Integration with third-party systems might be difficult, and some functions may necessitate further customization or development.Pricing can be an issue for small organizations because the cost of adding numerous users or additional services can quickly escalate.

Pros

dynamics 365 is very helpfull in accounting jobs for in any organization, it help to make automation also.

Cons

i dont dislikes anything about dynamics 365 business centra

Pros

Easy insights into daily operations.We like the outlook integration best.

Cons

Some custom made work stops our upgrades

Pros

Nothing in this product is better than rival products I've used elsewhere

Cons

Payment Allocation and lack of link to UK banksLack of Integrated add-ons - say Payroll

Pros

I joined AL FANAR Electricals Co. KSA -in 2003, it has been decided to replace ERP system with NAV, Tec.Support was provided by AL FANAR IT an affiliate company who became golden partnership with Microsoft later and provided the system if Gulf Market, the implementation was very successful, early versions of NAV in 2003 was famous as (Navision Attain) at that time, the system provided a splendid AR, AP, and inventory reports and controls, was helpful in regional trading credit controls and manufacturing process, in 2006 the company upgraded the software to NAV5 and we learned a lot about setup requirements, Posting groups, general business posting groups, sales and system generated transactions setup accounts and matrix, Exr. Var and global dimensions etc..., in 2007 I joined Gulf Capital KSA the company management recommended NAV at that time tec. support provided by (NEWWAY) and I was assigned as a project manager, later in 2009 I joined ROTANA Media Group who recommended same ERP as well.
now new versions of NAV are available with business intelligence tools and some additional great features, I expect this fast positive evolvement of MS Dynamics will make them first Market Choice in a short time.
I used several softwares before and after NAV like (Dolphin, Oracle, Klipper, and others..) from my experience what I like most in NAV and make it remarkable are the following :
- SQL Server which provides flexible opened platform allow users to move to any information details and jump between templates they want from anywhere in the system to get information rather than closing screens and reopening another, other systems cannot provide this Dynamic feature.
- Reasonable and Logical controls of the system over transactions complying with exact financial requirements, other systems have nonsense controls in useless areas and gaps in other critical areas, and stand hopeless needing customization for an axiomatic small things.
- Easy and Smart setup requirements and users profiles access.
- Huge bank of ready reports provided by global MSD teams and partnership
- Friendly user = easy training
- Easy setup of financial reporting BS, Income statements , cash flow , Budgeting and variances any other because it leaves to user to choose , items lines name , tagging accounts, dimensions needed cost centers or business units , even user can add the equations of some financial statements lines !
- Easy customization and easy editing of all tables screens
- High Compatibility with Excel MS Office.
- Reasonable cost with complete business solutions package and including project management, Human resources, Cash Management etc..

Cons

No Disadvantages or defaults in my opinion if implementation requirements are clear and correct and finance knows exactly controls, processes outputs they need. everything is there in this system.

Pros

A one stop shop system is required , integration is not easy , high level of development which costs is heavy.

Cons

The cost initially and on going subs is very high for any business , millions are needed

Alternatives Considered

Reasons for Switching to Dynamics 365 Business Central

Pros

Every firm/business needs a solution for managing Daily Ledger, Inventory management, Supply chain management, Process Management, Accounting management, HR management, Profit Management, etc - Dynamics 365 Business Central has everything available in a single software which can be accessed on all types of devices running on different platforms. It provides flexibility to the users to work from anywhere/ anytime by having authorized access. It has top level encryption to keep your data safe and keeps a log of it in its database to compare and analyze data according to our need. I mostly use it for Project management and Process management.

Cons

The user interface of the software is little complex one as use of icons is very less due to which we have to read the name of that particular option/field which we want to choose. Rest there are no cons according to my use

Pros

As a technical consultant, who installs and implements Microsoft Dynamics Business Central I find the integrations with all Microsoft's Azure applications a big plus.
Seamless integration with Microsoft's Flow, PowerApps, Outlook, etc work very well.

Cons

There USED to be some disadvantages of Business Central, because for a long time Microsoft wasn't clear what course they would go. But now the course is set to the cloud (Azure) and I think that is the only way to go.

Pros

It is so easy to use and has got lots of functionality

Cons

Sometimes the interfaces can get a bit complex

Pros

Attach PDF's of invoices, PO's right to the entry. Keeps all ERP data in one spot. Can work from any device. All of our guys can work in the field and we have yet to hire an administrator.

Cons

Report creation requires a developer to help set up. Support costs can be high if you don't have a computer savvy person in your company.

Pros

It is easy to run reports, since all the data you might need is in there. We use it to make invoices, and pro-forma invoices. It is great to have and keep our customer's database updated. It's easy to add new data. Be able to customize the data you use it everyday is a big plus.

Cons

Managing this software requires a lot of practice. You have to get familiar with it before run important reports and invoices. If there are too many processes at once, it can run slow and even block you out, so you'll have to wait until the system get less busy.

Pros

Information access & transactional traceability is quite useful in improving business operations & its growth. The price of this software is also reasonable & its CRM application is phenomenal.

Cons

Its interface is difficult to use & takes time to learn. & customers support also needs to be improved.

Pros

Dynamics 365 Business Central is like the perfect business sidekick! It syncs up with your favorite Microsoft apps like Office 365, so everything works together smoothly. Plus, it grows with your business, whether you're just starting out or scaling up, and it’s packed with great tools to manage finances and operations effortlessly.

Cons

The downside? Customizing it to fit your unique needs might take a developer's touch, which can add some extra cost and complexity if you're looking for a more tailored experience.

Pros

I can say that Dynamics 365 Business Central stands out for several key aspects. What I value most is its seamless integration with the Microsoft ecosystem, which greatly facilitates adoption and use for companies already familiar with tools like Office 365. The flexibility of the platform is another strong point, allowing customizations that adapt to the specific needs of each business

Cons

Despite its numerous advantages, it has some aspects that could be improved. From my perspective, the initial learning curve can be steep, especially for users unfamiliar with the Microsoft ecosystem. This can make it difficult for our marketing efforts when trying to convince potential customers of its ease of use. Another weak point is cost, which can be prohibitive for small businesses, limiting our target market

Pros

Dynamics will help you organize your workflow in your warehouse

Cons

Actually Dynamic 365 Business Central is expensive but if you are going to consider value for money i should say it is worth the price.

Pros

The best option available in Dynamic 365 business central is very flexible planning and forecasting. Fast, consistent and very smooth access to the data and assigning it to the team is very easy.

Cons

At sometimes it losses the connection with server and got stuck but I think in updated versions this will be sorted out.

Alternatives Considered

Reasons for Choosing Dynamics 365 Business Central

Switched From

Pros

My team and I used this for our project management work and it was a great tool to get organized!

Cons

It was a bit expensive compared to others.

Pros

I like Microsoft Dynamics since it synchronizes very well with the office suite, it has helped me increase productivity and profitability. It offers analysis and reporting tools to make forecasts, as well as the ability to monitor the inputs and outputs of the projects I am in charge of.Dynamics 365 allows me to get the requirements from my clients as well as my supplier partners with ease and has helped me create a perfect wokflow for my business. Additionally, Dynamics 365 allows me to onboard new clients, collect and save their data, and easily access it when I need it.

Cons

A negative point is its price, it is expensive. And synchronization with other platforms is dificult, from my point of view it should be more open for better interaction with other software.

Pros

ease of integration and ability to centrally manage tasks and assignments

Cons

Not all aspects are intuitive or easy for clients to setup and manage

Pros

Very well designed ERP, data structure is very well designed so gives me a lot of confidence in the product

Cons

The user interface does have a steeper learning curve than some ERPs

Pros

I liked that you had only one install to get everything instead of having to install ever tool.

Cons

I think the software was to inconvenient for me.

Pros

I do appreciate the integration options for 365 and the updates it has made from great plains.

Cons

The interface is outdated and it too difficult to find necessary reports. The report and field names are not common terms so you really need to know the software to find what you are looking for. Relying on the search feature is a bit immature to have to do.

Alternatives Considered

Pros

It was easy to integrate our sales and accounting data, making financial tracking a breeze.

Cons

Sometimes, finding specific features required navigating through too many menus.

Pros

I like all the different options they have for small businesses.

Cons

I at first had issues getting setup but support helped me.

Pros

Very user friendly. Very easy to learn and master. Also great reports.

Cons

There were many times the servers were down and I would lose 1-3 hours of productivity.

Pros

This is a complete and robust ERP that brings adaptability to start working based on your BI.

Cons

Not adding common thing as a default feature, things that you must develop to keep the things running.

Alternatives Considered

Reasons for Choosing Dynamics 365 Business Central

Reasons for Switching to Dynamics 365 Business Central

Pros

I like that you can do virtually almost anything on this program. It can be tailored to whatever you need.

Cons

I don't love the price, but it is probably worth it.

Pros

Customizing views and the PowerBI integration

Cons

Operating Blanket Sales Orders impacts the speed for other users

Pros

Their electronic invoicing because you dont need to right it manually or some other tools or equipment just your mobile and computer to make it easy

Cons

Nothing as of now because all over the feature was great

Pros

User friendly interface, easy to learn and easy to impliment.

Cons

It lacks some modern touch up of software interface.

Pros

I love that I can collect payments using this software.

Cons

Some features can be complicated to use.

Pros

Mobile application for receipt submission

Cons

Difficult to use as saving is a two step process instead of one

Pros

It was ok as far as keeping track of your business

Cons

Price wasn't reasonable at the time. I think if the price was ok I'd try it again

Pros

Really helpful and easily integrated with POS systems.

Cons

User interface and the technical details can be tricky.

Pros

Ease of handling Inventory tracking, Able to handle end to end Accounting information, it helps to reduce your man power efforts on the system. Add N-Number of Apps to your Bizz application. Seamless integration with your Application and power platforms. Save Paper by using Microsoft Dynamics 365 Business central in your business

Cons

Performance of the application can be improved. Level of coding is hard when compared to previous version of Business central. Accessing the Back end application(SQL server) is not possible. This make hard for legacy users.

Pros

The functionality offered for the finance module along with ease of configuration and implementation for SME

Cons

Customization to meet business requirements are difficult to make on the finance side

Pros

Many report options and mostly easy to use.

Cons

Cannot easily and cleanly download reports to Excel. AP area is complicated to use with system glitches and basic info. like totals not included in reports.