Microsoft 365

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About Microsoft 365

Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint. Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and email hosting. Catering to businesses and homes, Microsoft 365 can be accessed via web, iOS or Android operating system. It also provides on-premise solution for enterprises. Support is provided via email, phone and an online help desk. Pricing is per user per month.
Microsoft 365 Software - Microsoft 365 Dashboard
Microsoft 365 Software - Microsoft 365 Admin center
Microsoft 365 Software - Microsoft 365 Signing in
Microsoft 365 video
Microsoft 365 Software - Microsoft 365 Dashboard - thumbnail
Microsoft 365 Software - Microsoft 365 Admin center - thumbnail
Microsoft 365 Software - Microsoft 365 Signing in - thumbnail

Microsoft 365 pricing

Microsoft 365 does not have a free version but does offer a free trial. Microsoft 365 paid version starts at US$6.99/month.

Starting Price:
US$6.99/month
Free Version:
No
Free trial:
Yes

Alternatives to Microsoft 365

Shared Contacts for Gmail

Shared Contacts for Gmail is a cloud-based contact management software for Gmail and Google Workspace (previously known...

Microsoft 365 Reviews

Feature rating

Value for Money
4.3
Functionality
4.6
Ease of Use
4.5
Customer Support
4.3
5 reviews of 13,583 View all reviews
Blair
Blair
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 24/10/2019

A must have for any office

Overall, this is excellent software that's well worth the annual fee that Microsoft charges. I would highly recommend it to anyone looking for an Office suite of software, whether a small office or larger organization.

Pros

Office 365 is packed with great software at a great annual price. It's simple to use, but also very powerful. I primarily use Word and PowerPoint for my job and I find it quick, easy and effective. The new feature where PowerPoint makes suggestions to improve your slide is really nice and often spurs ideas in me.

Outlook is a powerful email, contact and calendar that you can use across multiple platforms and share with co-workers and family. One more than one occasion it has helped me remember important dates and appointments as well as keeping on track regarding my work responsibilities.

I don't use excel, but people I know who do speak highly of it and how flexible and powerful it is.

Cons

There is very little about Office 365 I don't like. Outlook could use an aesthetic overhaul in my opinion, but that's a pretty minor gripe for software as powerful as this.

Alternatives Considered

WordPerfect Office

Reasons for Switching to Microsoft 365

Office 365 is superior in every way and well worth the money.
Andrew
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
2

5
Reviewed on 21/3/2024

M365 - Built for Business

Incredible. By far the best holistic office suite I have ever used.

Pros

Functionality, accessibility and administrative access to amazing.
Microsoft have come leaps and bounds over the past decade.

Cons

Some additional security functionality would be good in the future to replace other the need for 3rd party threat detection or RMM functions.

Alternatives Considered

Google Workspace

Reasons for Switching to Microsoft 365

It's a far more advanced and holistic offering. Microsoft Office 365 is the best product on the market in it's field.
Jaqlyn
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
5
Customer Support
3

4
Reviewed on 24/5/2024

Best option on the market but could use some changes

Overall, Microsoft 365 is a great product. From our experience, it is the best option for document creation, spreadsheets, etc. We have found it very useful in our small business operations. It has more features and customization options (especially in Excel) than any alternative options. It is just awfully expensive considering the free and low cost alternatives on the market. Additionally, the desktop version is much better. If they could make the online version have the same capabilities of the desktop version, it would be better.

Pros

Despite being one of the more expensive options on the market, I'd say it's definitely the best. While there are other free/less expensive options, Microsoft 365 has more options, features, customizations, etc. that make it worth the additional cost (that is, if you need the extra features). The ability for everything to be synchronized from device to device and be online as well as on the desktop version is very helpful for business and personal use.

Cons

The desktop version is much better than the online version. The desktop version of Excel has had a known glitch that made it unusable for almost a year for some users, and they did not resolve the issue and instead pushed for the online version or a newer desktop version (that you have to pay for of course). The customer service is abysmal because they offer one of the best product options and don't really have to be good. And, the pricing to use for business purposes is costly considering you used to be able to buy a code for Microsoft Office Desktop and be able to use it for years (which you can no longer do).

Alternatives Considered

Google Workspace
Jeanne
  • Industry: Law Enforcement
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
3

3
Reviewed on 19/1/2019

50/50

I'm on the fence about Office 365. Some of the features work really well like the applications. Other features like OneDrive aren't as trustworthy as I had hoped. Our company has had issues with accessing files on OneDrive and SharePoint. Microsoft tech support usually has the problem resolved within 24 hours. But for a 24 hours facility, sometimes that's not fast enough. Ultimately the decision was not mine to move to Office 365. Had I known it wasn't very reliable, I would have waited to transition to it.

Pros

SharePoint is a good function for a medium to large sized business. We use it to post documents that our staff use consistently so they can find everything in one place. The documents can get kind of buried in the file structure but it's ideally the same as Windows Explorer once you get used to it. It's nice that you can personalize the sites with background photos and text. Another great feature is the downloadable apps that you get with an E3 account. You can download the apps on a number of computers so you can use it anywhere. Additionally you can download the apps on your phone or tablet.

Cons

OneDrive has given me some trouble when I've got the folder linked with my computer. If you upload things to the OneDrive via internet browser, it's great. Once I added it to my desktop and opened the file window to be used in addition to the web browser, it got questionable. I would open files from the file explorer window and edit them and they wouldn't upload to OneDrive when saved. It's something you really have to keep an eye on. Maybe it was my network card or internet connection. But when you have more than one person editing the same files at different times, you never know if you're getting the most up to date version of that file. I've lost a lot of data because of this. Also when you create Groups and try to use that group for an email, you have to be sure to expand the group or it won't be sent as an email. It will send as a group message and most of the people I work with don't know how to view that.

Megan
Megan
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 20/3/2024

Microsoft 365 the Powerhouse of my Business

I have nothing but great things to say about Microsoft 365. Once I leaned how to navigate it, and operate all of programs I feel in love.

Pros

I love the entire program, it is reasonably priced, safe, efficient, and a stand alone workhorse. I feel it is one of the best products Microsoft office has ever created

Cons

The Excell program it a bit tedious to operate, but once you get the hang of it, it becomes your go to program for all your accounting, and clinic list needs.

Alternatives Considered

Google Workspace

Reasons for Switching to Microsoft 365

I opted for Microsoft 365 because of the safety features, and it offered everything that I needed in one program instead of multiple applications.

Related categories