Microsoft Teams

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About Microsoft Teams

Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution. The solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Microsoft 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authentication. Microsoft Teams integrates with third-party applications such as GitHub, Microsoft Office, Power BI, Delve, Planner, Trello and more. The application is available on a one-time subscription and support is available via phone and online help desk.
Microsoft Teams Software - Microsoft Teams Conversation
Microsoft Teams Software - Microsoft Teams Collaboration
Microsoft Teams Software - Microsoft Teams Dashboard
Microsoft Teams video
Microsoft Teams Software - Microsoft Teams Conversation - thumbnail
Microsoft Teams Software - Microsoft Teams Collaboration - thumbnail
Microsoft Teams Software - Microsoft Teams Dashboard - thumbnail

Microsoft Teams pricing

Microsoft Teams has a free version and offers a free trial. Microsoft Teams paid version starts at €4.20/month.

Starting Price:
€4.20/month
Free Version:
Yes
Free trial:
Yes

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Browse Microsoft Teams Reviews

9,838 of 9,838 reviews
Sort by:
Khris
Khris
  • Industry: Wholesale
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 3/1/2025

MS Teams, evolving to be a market leader, still on a journey for perfection

Overall i enjoy using Microsoft teams, it is effective for the way in which i need to use it. It can be expanded for additional features and offers productivity gains. Some further integrations and usability would be a benefit.

Pros

The responsive nature of the software, configurable to ensure users can communicate with relevant people. Lots of available plug ins to add additional features and link in with other software

Cons

The search feature could be improved, quite often i know i have had a conversation with someone around a specific topic however when using the search it does not come up. Also when searching for recent conversations, trying to get to group chats or similar the history of chats isnt that long and sometimes i need to resort to searching all messages to find one from the group chat, to then get access to the group chat.

Nick
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/1/2025

Join My Teams

I have been using Teams for 2+ years through my company, and it has helped in the quickest ways! I have a question that I don't need to send an email for. I have a meeting and our other software's aren't working. Teams is where it all happens!

Pros

The quick and easy access. I am able to chat my team members promptly, or I can zoom call a team member from another site!

Cons

I have no cons to this product. It works smoothly, and very efficiently.

Katie
  • Industry: Fund-Raising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
5

3
Reviewed on 28/1/2025

Reliable product with all the power of Microsoft behind it

My overall experience with Microsoft Teams has been good. It is a reliable product with good customer support. As silly as it sounds I also like the color scheme that is used and it is also customizable.

Pros

What I like most about Microsoft Teams is how fast, efficient, and reliable it is.

Cons

I actually prefer Google products to Microsoft because I think the functionality is more intuitive in Google. Microsoft has the same functionality but the way their products are set up seems to require me to poke around more for the information/function I am looking for.

Ravi Shanker
Ravi Shanker
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/1/2025

Power of Cross-Functional Collaboration in Microsoft Teams

I have been using Microsoft Teams for quite long and it has been tremendously helping me to manage and organize my meetings, calendars. The interface is simple and easily understandable. Person with lower hand on technical knowledge can also explore and use it comfortably. It is widely used application which offers great support to users.

Pros

I liked the product due to various reasons as below It's easy to use. It is a great mode of communication. It supports cross functional teams collaboration. Data organization It can be easily implemented and integrated in the production. Application loads faster and has user friendly functions and customizations. It has got best support from Microsfot if anything needed

Cons

It's free to use so sometimes it could be misused by people outside the organizations. It requires strong connectivity to prevent communication. there are few glitches due to which a message is not sent or sent twice.

Verified Reviewer
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 9/1/2025

Embrace and Enhance

My Canadian buddy, [sensitive content hidden], thinks it's "meh" but I think it will get the job done. I know it was really inexpensive for the company to license, so why would we even consider any alternative? There really isn't competition in the pricepoint...

Pros

The developers if this App worked very hard. I wouldn't call them slackers. It's become stable and reliable and very functional. The integrations are getting better.

Cons

It helps out a lot for developers and IT workers, but it isn't a salesforce.

Verified Reviewer
  • Industry: Industrial Automation
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/1/2025

Best Team Communication Tool

Overall a great experience. Microsoft Teams is very easy to use and it has multiple components that are used on daily basis in our company. The User Interface is very friendly and minimal training needed to be provided to onboard new employees to the system.

Pros

One thing I liked about MS Teams is that it is a comprehensive tool for team communication. It has multiple components that made it widely used and reduce the need of other systems. Its an all in one system for everything related to communication.

Cons

There is nothing I dislike as the system is very comprehensive and meet most of the business needs related to team communication.

Steve
Steve
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 23/1/2025

A critical component of the M365 environment

Over the past few years, Microsoft has taken Teams from a glitchy initial product to a solid messaging/conferencing client which has lots of integration options with other apps.

Pros

Excellent chat client and very good meetings client.

Cons

Multiple versions of Teams can make system configuration confusing.

Alternatives Considered

Zoom Workplace

Reasons for Switching to Microsoft Teams

Included with M365 licensing at no extra cost
Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 29/1/2025

Microsoft Teams for developers

Pros

Best way to have quick meetings and you can incorporate AI to get a summary of the meeting in short text.

Cons

Sometimes the blue border doesn't show up when someone is speaking and it automatically mutes you when there are more than 4 people in the meeting.

John
John
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/1/2025

Exploring Teams - Instant Messaging & Scheduling meetings

Since we are using most of the Microsoft products, Teams integrates well with our ERP, CRM, & all our Microsoft products. I love using teams for internal communication & also to schedule meetings. I get notifications before the meeting, which is a good thing to have.

Pros

Messaging to my peers & scheduling meetings with clients, which I like in Microsoft Teams.

Cons

During file sharing with colleagues, Teams doesn't allow large files to be shared.

Verified Reviewer
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 24/12/2024

MS Teams review

Pros

Ability to integrate with Microsoft suite of products, sharepoint integration in background specifically, setting up groups including federated teams rooms to collaborate with clients.

Cons

Is a resource intensive application. Video calling can be unstable at times.

Jenna
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/9/2024

Workplace efficiency has never been better!

Pros

By far, the best part about Teams is the ability to communicate with people at all times and how easy it has made collaborative work no matter where each employee is located. The ease of sharing files, holding calls, and sending messages is a leg above the competition. It has combined into one platform what I used to have three apps to perform. And I love that it fully integrates with Office 365!

Cons

It does not impact me directly, but I could see how needing a Microsoft account to log in could be a deterrent.

Aniruddha
  • Industry: Mechanical or Industrial Engineering
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/9/2024

IN-person meetings with a Hybrid Mode

Overall, the experience has been great. The MSFT Teams is really dynamic when it comes to customer experience & collaboration especially with most of orgs's hybrid structure. The new background effects to make everyone give a feel of being under the same roof is also something I love about this tool. It just keeps getting more advance and up the notch every time.

Pros

The new Teams is really wonderful with the different meeting options. The audio quality and video quality seems to be pretty stable so far. Love the new update with enhance stability and collaborative space.

Cons

I do bump into instances after the new update where I can't open attachments received or sent before I have to kill the application and open it again. Have submitted tickets to root cause to my IT teams but were not able to resolve it internally.

Alternatives Considered

Zoom Workplace and Google Meet

Reasons for Choosing Microsoft Teams

To get to a more advanced level and integrate more features into our collaborative and team-building workspace.

Switched From

GoTo Meeting

Reasons for Switching to Microsoft Teams

Because it offered us a more upgraded approach as to what we were looking for. Also, the stability and security features it provided compared to its competitors helped us proceed with them.
Verified Reviewer
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 25/8/2024

Great for Teamwork, but Takes Some Getting Used To

My overall experience with Microsoft Teams has been quite good. The platform is really excellent in bringing all the principal tools for collaboration—whether it be chat, video conferencing, or document sharing—under one roof. This has made working in a team much easier, more so when working remotely. I will appreciate how Teams accommodated structured and informal communication, where it was easy to move from scheduled meetings to quick chats without leaving the platform. Although I appreciate most of its inclusive features, there have been moments when I felt that the interface was cluttered and that learning how to make one's way around the options takes time. Beyond these minor difficulties, Teams took productivity and communication in my team to a different level, making it a platform where everyone logs in daily for collaboration.

Pros

What I like most about Microsoft Teams is the seamless way in which it can be integrated with the entire Microsoft 365 suite. This helps in collaborating on documents, spreadsheets, and presentations super easily right within the platform. Having all your tools—chats, video calls, sharing of files—all in one place reduces the switching time from one app to another, hence saving time and making the workflow more efficient. Aside from that, the versatility of supporting scheduled meetings and impromptu conversations can serve different working styles, whether it's a formal project discussion or a quick informal check-in with somebody. Another key differentiator is its reliable video and audio quality, even in large meetings, further refining the remote collaboration experience.

Cons

What I like least about Microsoft Teams is that sometimes it feels quite overwhelming, be it a new user or someone not so much into technology. Though powerful with as many features and options as it comes, it creates a pretty steep learning curve and sometimes may confuse people where certain tools or settings are located. Moreover, the platform can be a bit resource-intensive; on older devices, or when many resource-demanding applications are working, it might cause occasional slowdowns or lag. By and large, performing well, these minor misbehaviours are inclined to disturb the smooth experience slightly.

Devon
  • Industry: Food Production
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 11/8/2024

Teams: One Program to Rule Them All

I am an administrator and also work within it to manage my department's daily activities, chats, project management.

Pros

I like how much capability the program offers. The features offered give you the ability to excel in team collaboration, communication, management and so much more, instead of needing multiple other programs that do the same thing.

Cons

It has some limitations of using other microsoft programs like excel and PowerPoint as stand alone programs since their features work best that way, but Teams gets you mostly there.

Alternatives Considered

monday.com

Reasons for Choosing Microsoft Teams

Teams offered significantly more possibilities at a better price point.

Switched From

Skype

Reasons for Switching to Microsoft Teams

Offered the best varieties of tools for our organization.
Steve
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 25/11/2024

An Amazing Software To Allow Remote Integration Of Users

Pros

Teams allowed our users to interact in a way not possible before, which was integral at the start of the Pandemic.

We went from users having little to no access to other users and the environment outside of work, to a full blown remote workplace.

Without Teams, we never could have completed this as fast and seamlessly. It was an integral part of the ongoing transition, even with more people back in the office more regularly.

Cons

Issues with some of the versions caused confusion amongst users.

Sometimes crashes or freezing depending on the machine.

Alternatives Considered

Zoom Workplace

Reasons for Switching to Microsoft Teams

Teams integrated with our already setup Microsoft enviornment much easier than Zoom, along with the discounts provided for this.
Sri
  • Industry: Airlines/Aviation
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 23/11/2024

Ms. Teams as a new communication tool.

Microsoft Teams is very useful in terms of for meeting, keeping file and recordings, also for the calls.

Pros

Microsoft Teams is light enough to be installed in our phone. Makes business meetings or call on the go so much easier. The feature to share files and keep meetings recordings are also very helpful. The forwarding call feature is very useful.

Cons

I have two versions in my laptop, one said the latest one, but I don't know why both old and new versions popped up at the same time when my laptop is turned on.

Verified Reviewer
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 16/5/2024

Great Tool for IT and Business

It's been a consistently solid communication tool that keeps adding great features.

Pros

It's not only great for meetings, but has a vast amount of connectors to other software that helps integrate everything in one place.

Cons

Compared to Slack, it lacks some features that cater to software development teams.

Meegan
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 7/10/2024

Great Message Center!

My overall experience with Microsoft Teams has been great. I like that I can easily contact coworkers quickly while also helping students when they have questions outside of class.

Pros

Microsoft Teams is a great tool for teachers and staff. At my school, we use Teams to communicate with other teachers. I like that you can have Teams automatically open when you sign into your computer. This helps incase you forgot to turn it on. I use it all the time to ask other teachers questions or to contact the front office. It will give you a notification popup whenever you receive a message. During Covid, our school used Microsoft Teams for virtual classes. It was very easy to set up my classes and have my students logged in. My web camera was easily connected so students could view the whiteboard.

Cons

One con about Microsoft Teams is there seem to be a couple of different versions of Teams. When I sign into my PC, once in a while it will sign into the wrong account so I won't see messages sent to me. I have to physically go into teams, sign out, and sign back into the right account. I have not figured out how to fix this yet.

Charles
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/11/2024

My Microsoft Teams Experience

It's user-friendly and centralised, thereby making it less cumbersome to manage. I can easily collaborate with my team and share files real-time.

Pros

I can easily integrate Microsoft Teams with my Outlook and other Microsft tools. It's flexible and easy to use. I love the recently updated features that make it look unique.

Cons

I am yet to discover the downside of Microsoft Teams.

James
  • Industry: Music
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 6/12/2024

Microsoft Teams Review - Steve Rob Music

Overall, we like Microsoft Teams as we also have the ability to use 3rd party applications such as JIRA cloud, which we use for service tickets and requests.

Pros

I enjoy Microsoft Teams mostly for their well designed layout, its easy to find recent chats as well as searching key terms in the search bar to find or go to an exact message (e.g, when searching up "terms", it will look up all of the chats, messages, that have "terms"

Cons

I wish there were a way to clear the entire call log history at once. It's so frustrating to delete each call individually.

Bryson
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 18/1/2025

A must need for companies to Use.

Overall I think this is great platform for any company to excel in with any business related information.

Pros

I like that this is an universal service with use from anyone in any field can connect and communicate efficiently. Teams holds up Information and are able to exchange it through different fields of the hospital. From nurses to doctors to hospital staff, Teams is great benefit to a company role in bettering patient care.

Cons

The design seems a bit outdated. it is simple but once a certain amount of information in stored the systems seems a bit messy even when combined with other tabs within the software.

Royce
  • Industry: Museums & Institutions
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 12/9/2024

Daily Teams user

MS Teams is an integral part of our company's daily operations.

Pros

Our company uses MS Teams for much of our collaborative work. It syncs well with Outlook, SharePoint, and Planner allowing us schedule meetings, share work, manage projects, and store files. The screen share function is particularly usuell in combination with Planner and SharePoint.

Cons

The interface for files copy/move is cumbersome. It suggests recent of favorite locations but does not provide a means to look up a location that is not suggested. A simple file explorer like navigation would easily resolve this.

Verified Reviewer
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

3
Reviewed on 25/9/2024

Teams Review

I'm not entirely satisfied using teams as you run into frequent issues with respect to voice connectivity.

Pros

Just like any other messenger. Easy to chat/call with others

Cons

Sometimes it's very difficult to hear the other person during phone calls. It takes a very long time to connect to teams.

Jesse
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/1/2025

Cloud Meeting Tool!!!

Elegant and agile cloud meeting scheduling. Real-time BIM/IMM and chats support.

Pros

Multi-linguigal SSO login tailored with all necessities and modules for team discussion and IMM and chats. Online team meetings and file sharing.

Cons

Nothing to air since it makes it all with effectiveness.

Protima
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/8/2024

A great way for online meets and connectivity.

I had a very fruitful experience using Microsoft teams :
1. Meeting with people outside/within my organisation.
2. Chats with people in same community
3. Got to meet new people via community sharing same interests.

Pros

We can set up meetings with any one anywhere.
We can create communities according to our topics/groups/fields.
Meeting can be organised asper calendar.
Easily accessible and available.
Can be downloaded in seconds.

Cons

All is fine as of now. Very easy to use.

Jessica
  • Industry: Commercial Real Estate
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 6/2/2025

Teams - essential for my workday

Overall, I've enjoyed using Teams! I really like the way chats are organized, with messages and files grouped together, and having the different teams groups to make messaging cleaner. Organizing calls and receiving announcements from the company through Teams is also so helpful for my work day.

Pros

The ease of communication with coworkers, sharing files, searching for messages, and using the Teams functions of make groups of coworkers under different projects, work areas, etc. Teams meetings and calling is also way more streamlined than other video calling software (WebEx and Zoom, for example) and I love the integration with Outlook.

Cons

I wish there was more advanced search functionality. Such as in Outlook - searching by date, names, exact or not exact words, etc.

Bien
  • Industry: Food Production
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/1/2025

MS Teams Experience

Overall, MS Teams is a very reliable application as messaging platform including file sharing, calendar, planner, etc.

Pros

It’s a one stop solution messaging platform

Cons

Perhaps when there are hundreds of participants on a conference call we have to turn our videos on to stay connected but i believe this is something to do with the connection as well.

Youngmin
Youngmin
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 9/1/2025

A Flexible Yet Complex Communication Tool

I was satisfied with Teams as a communication tool. It's highly flexible and widely adopted. While managing the details can be a bit cumbersome, it's still an excellent option for medium to large organizations.

Pros

Microsoft Teams is a well-known and widely used communication platform. It integrates seamlessly with other Microsoft services like OneDrive and Office, making it easy to connect and collaborate. Teams allows you to communicate, organize your schedule, and even conduct video calls all within the same tool. If you're already using other Microsoft services, Teams is an excellent choice for flexibility.

Cons

However, it can be quite heavy, much like other Microsoft tools. The web and app versions offer different features and functions, which can be confusing for some users. Additionally, Teams has relatively high operating costs and requires some expertise to manage its settings effectively.

Alternatives Considered

Google Workspace

Reasons for Switching to Microsoft Teams

As we already used other Microsoft services.
Juliet
  • Industry: Law Enforcement
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

5
Reviewed on 27/1/2025

Very useful tool which extends beyond mere communication.

Very useful tool which extends beyond mere communication.

Pros

Very easy to communicate, hold meetings etc. Like the calendar functionality and seamless experience. Beneficial that one can keep everything in one place for a project.

Cons

Can become difficult when arranging meetings with people outside of an organisation. You have to get used to working with the groups and individuals to avoid confusion. It has been tricky with us as the organisation limits what we can and can't share/save to Teams. It would be great if we could use it fully. Zoom has some better functionality for presenting training but as that is not our focus, Teams was a better choice.

Milagros
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/1/2025

The hub for teamwork

Is my first time using it, but I've been able to be part of scheduled meetings and calls, i can used it both on my computer and also y cellphone, you can integrate it with microsoft 365 also to co-edits documents while on the app, I can organized my chats and much more... is simply the best

Pros

It is an excellent platform for the work environment. It allows me to stay in touch with my supervisors, colleagues and employers.

Cons

I haven't had any negative reviews so far. It allows me to stay on top of my meetings and with my coworkers without interfering with my work.

Anja
Anja
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/1/2025

Experience using Microsoft Teams has been great

I enjoy the application and use it for communication within my organisation and outside and its serving its function very well.

Pros

The integration with all other Microsoft applications through Office365.

Cons

The integration with external apps requiring a separate subscriptions to use the functionality in them.

Jack
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 10/1/2025

Useful, Collaborative but could be tidier

Overall I have a good experience with Teams, we use it with a team of over 100, and it offers us the platform we need to communicate and collaborate well.

Pros

Generally speaking, Teams is a great collaborative platform, offering all tools and features you need in order to work with fellow colleagues better and more efficiently.

Cons

Although Teams has everything needed to be a great collaborative platform, the layout compared to competitors in the same market, lacks and is confusing. This lets Teams down where it could be a really incredible product all round.

Alternatives Considered

Slack

Reasons for Switching to Microsoft Teams

We are already heavily integrated into the 365 family, Teams was the natural choice to keep that integration going for simplicity.
Jack
Jack
  • Industry: Nonprofit Organisation Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/1/2025

Teams makes team work a breeze

Overall the application is intuitive and works as intended. It’s an excellent resource for remote and cross-team working.

Pros

Ease of connection and integration with office suite of apps.

Cons

Occasionally the mic / camera won’t open and you have to restart the application. But this is rare and an easy fix.

Colin
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
3

3
Reviewed on 12/12/2024

Microsoft Teams - great at a lot, not so much in NDI

It has been mostly good, the move over to the new Teams interface has caused a couple of odd bugs, however, these are bugs that they can fix.

Pros

It is very easy to setup meetings, townhalls, live events, webinars, etc. compared to other platforms.

Cons

The NDI functionality within Teams is exceptionally buggy at the moment with inconsistent functionality. We will have the NDI working flawlessly today, and tomorrow it won't work... on the same computer and same account.

Alternatives Considered

Zoom Workplace and Zoom Events and Webinars

Reasons for Choosing Microsoft Teams

Our free trial was coming to an end on the Google work suite, and as we primarily use Microsoft for our events, it was a more obvious route to move over.

Switched From

Google Meet

Reasons for Switching to Microsoft Teams

We use both Zoom and Microsoft for some of our clients, however, we have found that Zoom is strong in some areas, such as large webinars, but Teams is better for meetings. However, the pricing of Zoom is a lot more than Teams.
Anjalyn
  • Industry: Facilities Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 11/12/2024

I Love Teams!

My overall experience has been great. It is very easy to use to communicate whether a small or large group.

Pros

The thing I love most about Teams is the ease of use. From instant messages to using Adobe, it is the best interoffice communications program to use.

Cons

The only complaint I have ever had about Teams is when they updated it. It deleted my Adobe suite and I had to redo the whole thing.

Jordan
  • Industry: Consumer Goods
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 25/11/2024

Pro Suite: Good for Business, OK for Colloboration

Overall, it is a preferred method of communication on our team. Easy to use and set-up. Functions on both mobile and desktop devices. If you can get accept a few occasional bugs and lags, Microsoft Teams is a premiere suite that offers a lot for your professional team.

Pros

Quick and efficient messaging. Multi-media sharing options for team collaboration. Integration with Microsoft suite enabling you to review and edit documents quickly. Reactions -- simple and a clear way to respond without having to type a full message. Live statues to update others where you are and when you are available. App integrations with Todoist, Redflag, and other services we use daily. Video calls and phone calls with ease from both my computer and from my phone.

Cons

The interface can be unreliable. Changes layout and views of certain documents when viewed on desktop versus within Teams. Some minor bugs with video and camera being recognized. Some de-sync from time to time between phone and computer. Some loss of connection where I do not receive messages until much later in the day.

Paul
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
3

5
Reviewed on 12/11/2024

Teams is easy to use, but has pitfalls for new users.

Instant messaging , meetings and ad hoc video calls could not be easier. However sharing documents which are hosted in sharepoint can become confusing.

Pros

Teams has easy to use collaborative tools and functions that empower you to work remotely with all the benefits of being in the office.

Cons

Teams has a dependency upon a well organised SharePoint structure, and this concept can be difficult to convey to new users.

Kristan
  • Industry: Architecture & Planning
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 30/10/2024

Teams makes collaboration easier

Overall I have had a great experience with Microsoft teams. The ability to hold high quality video calls and interactive presentations is better than other equivalent platforms. However the integration with programmes such as PowerPoint could be improved.

Pros

The ability to communicate with colleagues and collaborate with clients using the powerful conference call feature.

Cons

Sometimes the communication with other Microsoft apps is not best optimised.

Crystal
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/10/2024

Microsoft Teams, Your friend to no end..

I love it!! I even love it for our team meetings over zoom!! When we had background photo contests at work, there was a way to incorporate us all together in the photo as if we were really in the room together!! That was bomb!!

Pros

I love the ease and user friendly functionality of the app.. specifically the ease of locating a team member in teams, and being able to call them regularly, or via video call.. I also love the ease of sharing documents and resources.. I love it all!!

Cons

I don’t really have a complaint about trans, except for the fact that when a notification comes in, teams pops up as the primary window to show you the message right away.. I would love it if there was a way to deactivate that..

Koji
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 14/10/2024

A Powerful Collaboration Tool with Room for Improvement

Overall, my experience with Microsoft Teams has been positive. It’s an excellent tool for collaboration, offering a wide range of features like instant messaging, video conferencing, file sharing, and seamless integration with other Microsoft Office apps. It’s been particularly useful for organizing team communication and staying connected, especially in remote work settings. However, there are areas where it could improve, such as the user interface and performance, which can sometimes feel slow or overwhelming with notifications. Despite these minor drawbacks, it remains an essential platform for team collaboration and project management.

Pros

I love how easy it is to set up virtual meetings and video conferences with Teams. The quality is consistently good, and features like screen sharing and breakout rooms enhance productivity

Cons

One thing I find frustrating about Microsoft Teams is the amount of notifications. It can become overwhelming, especially when you're part of multiple teams and channels, and it's sometimes hard to keep track of what's important.

Verified Reviewer
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/11/2024

Seamless Work Communication

Teams is an integral part of my daily work. I use it to collaborate with my team on time sensitive matters when emails may otherwise be lost in the shuffle.

Pros

Teams makes it simply to seamlessly collaborate with colleagues in real time. Project-based chat conversations allow for us to remain in constant communication. Switching between chat and voice and video calls is also an integral part of our consultative work.

Cons

The only downside I've experienced with Teams is trouble connecting on calls across different Teams instances or when using a VPN. However, these issues have been minimal and have not affected my overall opinion.

Tanner
  • Industry: Oil & Energy
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/9/2024

Teams is Essential for Working with a Team

Overall I use this every single day to chat with coworkers about projects, attend meetings, and use group chats to store data for everyone to collaborate.

Pros

It’s so simple to connect with your colleagues and have meetings when remote work is an option.

Cons

There isn’t anything I don’t like about Teams

Steven
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 23/10/2024

Best UCaaS out there

Rock solid platform, use across multiple organisations with differing compliance requiremebts, all of which can be configured easily by policy

Pros

Most joined up collaboration tool on the market. File storage with backend on SharePoint, voice/video using evolution of Skype online, secure by design.

Cons

Microsoft have started adding premium/add-on skus.

Reasons for Switching to Microsoft Teams

Office 365 integration made decision easy, using same management platform makes it easy
Raphael
Raphael
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 14/10/2024

Team Management Easy and Smooth

In the beginning I use to struggle a bit using it but as time passes by it improved a lot and became the perfect tool for team management.

Pros

The amount and diversity of functionalities resumed in only one app.

Cons

The account management used to be a problem but recently they improved it.

Verified Reviewer
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 17/10/2024

Microsoft Teams

Overall, I really like Microsoft Teams based on the ability to have instant Chat conversations as well as the ability to schedule meetings without major restrictions.

Pros

I like the ability to schedule meetings and send out links either via a meeting planner or create my own email and include the link. I like that we can hold meetings without time restraints. I also like the Chat feature to stay in instant contact with others.

Cons

I do not have any Cons at the moment. Initially, I would have stated a Con as having difficulty in starting meetings because I would "lose" the link. However, after realizing that I could click on the calendar icon and join the meeting from the scheduled meeting, I was good. I guess this was more so user error than an actual issue with Teams (lol).

Alternatives Considered

Zoom Workplace

Reasons for Switching to Microsoft Teams

I use Microsoft Teams as well as another alternative product. Depending on what we are doing determines which product will be used.
Fernando
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
3

4
Reviewed on 17/8/2024

Microsoft Teams is Indispensable for Today's Business Environment

I have been pretty happy with teams and have found it very intuitive to use.

Pros

MS Teams makes having web meeting and webinars easy and it wis one of the better quality web meeting tools available.

Cons

I wish it had more features integrated into it or was simpler to integrate with other tools.

Alternatives Considered

3CX, Zoom Events and Webinars and Skype

Reasons for Choosing Microsoft Teams

Teams was part of my Microsoft 365 subscription and I like how it works seamlessly and performs better.

Reasons for Switching to Microsoft Teams

I prefer it. It works seamlessly with my Microsoft subscription application and other tools and it performance is great.
Catherine MC
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/9/2024

Powerful, Impactful Conversations with the Gamechanger of Virtual meetings

Microsoft Teams has helped us optimise our workflows and connect with my team. It is a great bonus to our workplace especially because we already has Microsoft 365 so together they support all our collaborative needs with easily and effectively

Pros

We have reaped so much benefits since we deployed MS Teams in our organisation. It is a super easy to use and highly intuitive tool that enable presenters plan, invite and execute virtual meetings. It is also easy for the team members to join new meetings with IDs and passcode both on the app and on a web browser. Ms Teams enable us to host live events such as webinars and conferences with a large number of attendees without hustles or struggles. It provide HD video and sound quality and has a streamlined audio and video settings that enable us to select preferred camera or microphone directly, suppress background noise, setting backgrounds and adjusting volume. MS Teams enable to expand the video grid view when using browsers which allows the meetings to be more engaging and inclusive and you can see more than one participants at once. Additionally it streamlines the meeting recap. Recordings, content sharing and meeting notes summarises and organises meetings for easy access of relevant information. Setting up meeting rooms within the meeting is magical. It ensures there are different channels for different issues which help solve them easily

Cons

Microsoft Teams is our number 1 productivity tool. We have reaped tobs of benefits from using it and that is not without challenges here and there but honestly the benefits surpass the limitations

Pereira
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/9/2024

Fuelling collaborative and productive virtual discussion, one agenda at a time

Microsoft Teams has provided us with a secure way to collaborate, communicate and virtually meet with our coworkers, suppliers and even better our customers. This way is convenient, saves us time and money because we don't have to be in the office to hold our discussions or meetings. We often meet for team projects and constant updates keep us on the same page and enable us strategize and meet our goals and objectives

Pros

Microsoft Teams has been our ultimate collaboration tool in our organization. Given that most of our work is collective and usually divided as team projects, we appreciate that Microsoft Teams has become our easy to use partner in these group projects. It integrates seamlessly with Microsoft 365 apps which enable us import and export data from this apps seamlessly. Individual and group chats enable us to instantly message team members for feedback or any discussion. Additionally it enable us to send files to my coworkers. Usually when I want to focus on work item, I mute the conversations and will later get back to them. We have been able to create chat channel for different topics and this make it easy to resolve issues of separate topics. With only relevant messages on different channels it saves us time of scrolling through lots of clutter message. Microsoft Teams provide us with everything we need to collaborate live on realtime. Accessing all Microsoft apps from one point,calls and videoconferences enable us to work efficiently. Microsoft Teams mobile app is convenient and enable us to meet at our own comfort without having to be in the same location. Microsoft Teams integrates with so many other tools which smoothens file sharing and workflow optimization.

Cons

I love everything about Microsoft Teams and most especially the fact that it has everything I need in one place. Messages, meetings, notes and documents. I have realtime access to my teammates which makes collaboration quick and easy.

Laura
  • Industry: Building Materials
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 19/9/2024

Teams for Teams

Overall the system is great, really works well for the business, keeps us in constant contact with each other when in different parts of the business. This also allows us to see who is offline and online, meaning we can contact the best person right away.

Pros

The ease of being able to contact colleagues knowing who is active.

Cons

The documents section (OneDrive) because I find this tricky to understand when accessing the documents.

Kendra
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 6/2/2025

Great Product!

Overall, Teams is an excellent tool. I utilize it daily for scheduling and meetings. It helps me stay organized and provides easy access to meeting links.

Pros

The convenience of connecting and holding meetings without having to leave my office.

Cons

It can be quite frustrating to go through two-factor authentication when frequently using different computers.

9,838 reviews

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