About Constant Contact

Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results. Constant Contact aims to help users: - Grow their audiences Build a list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Create professional emails, segment the list and automate messages to drive more engagement and sales for a business. - Simplify social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps already in use Connect with digital tools already in use to grow and sell more online.
Constant Contact Software - Constant Contact Contacts
Constant Contact Software - Constant Contact Email templates
Constant Contact Software - Constant Contact Email editor
Constant Contact Software - Constant Contact Reporting
Constant Contact Software - Constant Contact Social offers
Constant Contact Software - Constant Contact Contact growth
Constant Contact video
Constant Contact Software - Constant Contact Contacts - thumbnail
Constant Contact Software - Constant Contact Email templates - thumbnail
Constant Contact Software - Constant Contact Email editor - thumbnail
Constant Contact Software - Constant Contact Reporting - thumbnail
Constant Contact Software - Constant Contact Social offers - thumbnail

Constant Contact pricing

Constant Contact does not have a free version but does offer a free trial. Constant Contact paid version starts at US$9.99/month.

Starting Price:
US$9.99/month
Free Version:
No
Free trial:
Yes

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Constant Contact Reviews

Feature rating

Value for Money
4.1
Functionality
4.2
Ease of Use
4.3
Customer Support
4.2
5 reviews of 2,416 View all reviews
Michael
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/10/2022

Constant Contact is really fabulous for email marketing--we use it for all our opted in...

We set up a landing page with a form fill, ad traffic to the landing page. Constant contact handled email and responses for all of the opted in addresses, and kept the leads warm while we developed them. Excellent deliverability, easy to use, just a first class software.

Pros

I'm pretty familiar with email software, having used four different options extensively. Constant contact was the slickest interface, the most intuitive programming, and all of the features I wanted, without being too expensive or difficult to use.

Cons

I have nothing but good things to say about constant contact. If I had to find a thing I like least, it would be the confusion between campaigns and programming.

Roldan
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 30/9/2022

Constant improvements for Constant Contact!

Pricing might be competitive, but as a developer, it's not quite a nice experience integrating the email client. Specially when you are a developer trying to integrate it to your website. More in particular Elementor Pro integration. Hoping they already have reconciled this issue.

Pros

Just like any other email marketing tool, they can do the job. No complaints. Email creation for fast email campaign is a breeze. Templates are as well handfuls to choose from. Drag and drop features as well. And it seems that they have much more responsive email system compared to other clients.

Besides, you can use there service for user registration, A/B Testing and surveys.

Cons

First off, Constant Contact can do the job. No Problem. The problem comes when you deep dive into there system - technically taxing, not so user friendly interface, hard to implement branding etc...

Bugs, of course. When you drag a widget, it won't appear on the canvass. Exporting HTML version of the email is also a pain.

Alternatives Considered

Mailchimp

Reasons for Choosing Constant Contact

Well, to try the difference. Found out, they do have there own thurns and thissles with them. Pros and cons.

Switched From

Mailchimp

Reasons for Switching to Constant Contact

We are MailChimp user. We have been disgruntled with MailChimp for some reasons. Until, we try Constant Contact for a change. Only to know both of them has discripancies with them. Can't choose one from the other.
Marah
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/3/2023

A central area to control all stages of preparing and publishing marketing campaigns

It is good to have a wide range of capabilities that help in controlling all stages of preparing advertising campaigns and scheduling their publication through emails and social media platforms. With Constant Contact, we obtained comprehensive reports and analyzes that showed our ability to reach, and contributed to guiding us towards the required corrective actions.

Pros

Constant Contact makes it easy to create and manage email campaigns and customer satisfaction surveys from one central area. I like how the contact lists are prepared and the same campaign is customized to suit the interests of each list, which exempts us from preparing separate campaigns for each list as it is enough to take a copy of the main campaign and make adjustments easily. I also like that Constant Contact has a lot of powerful features, especially ready-made templates that can be modified easily, and I love how they add animations that catch customers' eyes. Scheduling is very efficient and enables us to set exact posting times. It also helps us a lot in managing posts on social media. Reports and dashboards are useful; through them, we can track openings and clicks, which gives us an informed view of the success of our campaigns.

Cons

There is nothing to dislike about Constant Contact; I just want more templates and ready-made components to be able to improve the quality of our campaigns, and some restrictions need to be removed so that we can export the data we need at once.

Adri
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
2
Ease of Use
3
Customer Support
0

3
Reviewed on 7/2/2023

Very Limited Design Features

Constant Contact can be really frustrating. If you have a vision for the look of your email campaign, you may not be able to achieve it because their builder is so limited.

Pros

Constant Contact provides the basic analytics that you need to monitor an email marketing campaign's progress. They're easy to understand and I appreciate that they showcase metrics (like opens and clicks) in percentage as well as whole numbers.

Cons

The email builder has limited design features and is extremely finicky. There are only a few font choices, you can't upload background images without them becoming a tile pattern, the spacing often comes out looking odd. Plus, there's really no way to make an email that looks decent on mobile. Constant Contact's templates always look terrible on mobile in my opinion.

David
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/1/2023

Excellent Experience With Constant Contact!

Overall, I have had a great experience with Constant Contact. It is the perfect solution for managing my email marketing campaigns, and I have been able to get great results with the software. Customer service has been excellent, and I would definitely recommend Constant Contact to others.

Pros

Constant Contact is a great tool for those looking to manage their email marketing campaigns. The software is easy to use and provides lots of features to help make the process of designing and sending emails a breeze. The customer service is also top-notch and always available to answer any questions or concerns I may have.

Cons

While Constant Contact is a great tool, I have noticed that the prices can be a bit on the high side. Some of the features are quite costly, and I feel like I am paying for services that I may not always need.

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