---
description: Review of Constant Contact Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Constant Contact | Reviews, Pricing & Demos - SoftwareAdvice IE
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# Constant Contact

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> Constant Contact is a cloud-based digital marketing platform built for small businesses, nonprofits, and franchise organizations. It helps users create, send, and track email campaigns, manage contact lists, and run social media and SMS marketing from one place. The drag-and-drop email editor and library of templates make it straightforward to design professional-looking messages without technical skills. Contact management tools let users segment audiences and automate follow-up emails based on subscriber behavior. The platform also supports event marketing, online donation collection for nonprofits, and e-commerce integrations for online stores. Reporting tools show open rates, click activity, and campaign performance to help businesses understand what is working. Constant Contact serves a wide range of industries including retail, hospitality, education, and professional services. Support is available via phone, live chat, and an online knowledge base with guides and tutorials.
> 
> Verdict: Rated **4.3/5** by 2953 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 2953 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Constant Contact
- **Location**: Waltham, US
- **Founded**: 1998

## Commercial Context

- **Starting Price**: US$12.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Constant Contact prices are monthly, and based on the number of contacts in users email list or database.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish
- **Available Countries**: United States

## Features

- @mentions
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Attendance Management
- Audience Targeting
- Automated Publishing
- Automated Responses
- Automated Scheduling
- Autoresponders
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling

## Integrations (38 total)

- ACS Technologies
- Adobe InDesign
- Blackbaud eTapestry
- Bluehost
- BoldTrail
- Boomerang for Gmail
- CiviCRM
- DonorPerfect
- Eventbrite
- Facebook
- Firespring
- Google Workspace
- GrowthZone
- Instagram for Business
- Jotform

... and 23 more integrations

## Support Options

- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [SMS Marketing Software](https://www.softwareadvice.ie/directory/4532/sms-marketing/software)

## Related Categories

- [SMS Marketing Software](https://www.softwareadvice.ie/directory/4532/sms-marketing/software)
- [AI Writing Assistant Software](https://www.softwareadvice.ie/directory/4486/ai-writing-assistant/software)
- [Transactional Email Software](https://www.softwareadvice.ie/directory/4325/transactional-email/software)
- [Campaign Management Software](https://www.softwareadvice.ie/directory/2878/campaign-management/software)
- [Lead Nurturing Software](https://www.softwareadvice.ie/directory/4229/lead-nurturing/software)

## Alternatives

1. [Brevo](https://www.softwareadvice.ie/software/18887/brevo) — 4.6/5 (3523 reviews)
2. [MailerLite](https://www.softwareadvice.ie/software/100595/mailerlite) — 4.7/5 (2324 reviews)
3. [ActiveCampaign](https://www.softwareadvice.ie/software/5398/activecampaign) — 4.6/5 (2570 reviews)
4. [EmailOctopus](https://www.softwareadvice.ie/software/132424/emailoctopus) — 4.8/5 (657 reviews)
5. [Systeme.io](https://www.softwareadvice.ie/software/334889/systemeio) — 4.8/5 (2130 reviews)

## Reviews

### "Constant Contact makes mails shots simple." — 5.0/5

> **Mike** | *14 August 2026* | Alternative Medicine | Recommendation rating: 10.0/10
> 
> **Pros**: I'm not a coder so this makes it easy to do my email campaigns accurately and without stress, knowing they will be delivered.
> 
> **Cons**: It gets more expensive as the mailing list grows, but that is an acceptable cost of the success of it.
> 
> It's easy to use and set up and it's always reliable. I always need to know how many people read the emails.

-----

### "A Delivery Powerhouse with a Creative Ceiling" — 4.0/5

> **Verified Reviewer** | *30 April 2026* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: The Constant Contact platform is reliable, easy to use, and a good value for the money. The data collection, analysis and automations are solid winners that are only outshined by their tremendous customer support.
> 
> **Cons**: The layout editor is pretty inflexible, or at least not a "friendly" user experience. While they have a lot of templates, there are definitely limitations on the creativity end. You can't resize images within blocks, for example, and when you create a new block yourself, you can't copy and paste them into a new template or save them as a content block for reuse.
> 
> Overall, my experience is positive. While I'd like to be more creative with the layout and design, the platform's functionality, detailed data collection, and the overall package are good value. Whenever I've had an issue, the CC Customer Service Team has always been quick to respond and help me resolve the issue.

-----

### "Constant Contact is true to its name\!" — 5.0/5

> **Leah** | *24 July 2026* | Religious Institutions | Recommendation rating: 10.0/10
> 
> **Pros**: The consistency is key. They aren’t trying to improve on something that works perfectly. I’ve used other companies where as soon as I get comfortable with it, they change something.
> 
> **Cons**: I would love if the drafts were easier to find. I usually have to make multiple clicks to find them.
> 
> Overall it’s still a great experience. Love the ease and flexibility of the features. I also love that the staff reach out and are proactive in making sure we’re happy.

-----

### "Connect with your clients" — 3.0/5

> **Sarah** | *28 November 2025* | Retail | Recommendation rating: 6.0/10
> 
> **Pros**: Constant contact provides effective email management solutions to grow marketing and sales goals. The data management tools help create actionable lists and campaigns. The ease of use allows for simple plug and play designs and navigation.
> 
> **Cons**: The value for money with Constant Contact is acceptable, but could be better. There is also limited customer support but there are lots of online resources available to answer questions.
> 
> Constant Contact lets you create great looking email campaigns that will get client and customer attention. The add-ons such as video integration allows for accelerated digital campaigns that get results.

-----

### "Dependable solution for businesses looking to execute effective email marketing" — 5.0/5

> **Stacy** | *6 July 2026* | Machinery | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Constant Contact was how easy it made email marketing, even for users without technical experience. The drag-and-drop email builder, professionally designed templates, and intuitive contact management made it simple to create and send polished campaigns.
> 
> **Cons**: While Constant Contact is easy to use, I found some of its more advanced marketing and automation capabilities to be limited compared to other platforms. Building complex customer journeys, creating highly customized workflows, and managing detailed segmentation can feel restrictive.
> 
> My overall experience with Constant Contact has been very positive. It provides an intuitive platform for creating professional email campaigns, managing contact lists, and tracking campaign performance without a steep learning curve.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/397812/constant-contact)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/marketing/constant-contact-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/397812/constant-contact> |
| en-GB | <https://www.softwareadvice.co.uk/software/397812/constant-contact> |
| en-IE | <https://www.softwareadvice.ie/software/397812/constant-contact> |
| en-NZ | <https://www.softwareadvice.co.nz/software/397812/constant-contact> |
| fr | <https://www.softwareadvice.fr/software/397812/constant-contact> |

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