--- description: Review of Microsoft Outlook Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Microsoft Outlook | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Email Management Software](/directory/3433/email-tracking/software) > [Microsoft Outlook](/software/399509/microsoft-outlook) # Microsoft Outlook Canonical: https://www.softwareadvice.ie/software/399509/microsoft-outlook Page: 1 / 99\ Next: [Next page](https://www.softwareadvice.ie/software/399509/microsoft-outlook?page=2) > Microsoft Outlook is a free email and calendar solution designed for both personal, educational and business use. The software allows users to send, receive, and manage emails, plus book and track events and appointments in the calendar. Outlook has a web interface as well as native apps for Windows, Mac OS, iOS, Android, and Windows Phone. Microsoft Outlook allows users to manage all of their contacts, emails, calendar, and tasks in one place. Integration with other Microsoft 365 apps enables access to contacts and the sharing of files directly from OneDrive as email attachments. The calendar functionality can be used to share availability with coworkers, book meeting or conference rooms, track RSVPs, and find the best time to schedule meetings with the Scheduling Assistant. Microsoft Outlook is free for personal use, and subscriptions for business or education use are offered through various monthly and annual Microsoft 356 packages. Support is provided via a knowledge base, community forum, and online help desk. > > Verdict: Rated **4.5/5** by 2438 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2438 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Pricing model**: (Free version available) - **Pricing Details**: Contact Microsoft Office for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Archiving & Retention - Collaboration Tools - Contact Management - Customisable Templates - Email Monitoring - Email Templates - Inbox Management - Mobile App - Prioritisation - Response Management - Search/Filter ## Integrations (12 total) - Gmail - Google Calendar - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft To Do - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Email Management Software](https://www.softwareadvice.ie/directory/3433/email-tracking/software) ## Alternatives 1. 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[Mailchimp](https://www.softwareadvice.ie/software/111921/mailchimp) — 4.5/5 (17580 reviews) ## Reviews ### "Very Good Scheduling Features\!" — 5.0/5 > **Nikolas** | *15 April 2026* | Medical Devices | Recommendation rating: 9.0/10 > > **Pros**: What I really like about Microsoft Outlook is the calendar and notification settings that are available, letting teams communicate and manage schedules. > > **Cons**: What I do not like about Microsoft Outlook is the lack of online access and slower loading times compared to other products. > > Overall, I am happy about using Microsoft Outlook to perform my daily work and provides a friendly user experience. ----- ### "Our Companies Preferred Work Email" — 5.0/5 > **sam** | *4 March 2026* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: We use this everyday and have personal work emails. The lead team regularly will invite each other to meetings or share what is going on and upcoming events using the calendar. Over time your emails recieve more and more spam but I have found outlook very good at putting this straight into junk before hitting my actual inbox. The desktop version of outlook ios brilliant to both look at and use and there is a large amount of areas that can be customised, so much so that using the default work email is a completely different experience to my own work email. We have never had any issues with bugs and have always been able to access our emails. > > **Cons**: There is a lot of customisation, which is great to some degree, but at the same time I need to use three different email addresses per day. Two of these are shared with other members of staff. When these get customised by the team in a different way from my own I do really struggle to go from one to another. I am aware, however that this is most likely my issue., but it is an issue to me so worth noting. If I'm covering for a week off I ofrten change the settings back to that of my own > > Outlook is our preferred email for the business. Historically we have used others but this has been a staple for at least 5 years. The calendar is essential and setting up signatures for different users and out of office messages save a lot of time. ----- ### "This Ain't The Outlook From Your First Job\!" — 5.0/5 > **Anonymous User** | *7 March 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: The new CoPilot AI feature has been a major game changer. It puts everything into the Outlook app and it's great. > > **Cons**: Nothing really. Since my first review, it has only gotten better with the additonal apps that can integrate. > > My overall experience with MS Outlook involves more AI and integration with CoPilot working within the whole MS Office Suite. ----- ### "The OUTLOOK is bright" — 4.0/5 > **Verified Reviewer** | *27 January 2026* | Warehousing | Recommendation rating: 8.0/10 > > **Pros**: I like that Microsoft Outlook is user friendly. I also like the built-in calendar that it utilizes. I also like how seamless it is using with other Microsoft Office applications. > > **Cons**: The cost of using it outside of work would most likely push me away from Outlook. I am not a fan of the security it uses and I have problems synching at times. ----- ### "Reliable Backbone for Daily Sales Operations" — 4.0/5 > **khyan** | *14 April 2026* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: From a SaaS perspective, the biggest win is how well it just fits into the broader Microsoft ecosystem. It plays nicely with Teams and other tools, which makes meeting scheduling, reminders, and collaboration pretty seamless day to day. For an SDR juggling back-to-back calls and pipeline work, that integration is a real time saver. Ease of use is another strong point. Once you’re across it, it’s straightforward—book a meeting, send a note, set a reminder, move on. It doesn’t get in your way when you’re trying to move quickly. Access and connectivity are also solid. Whether you’re on desktop, mobile, or browser, it stays in sync and keeps things consistent. That’s important when you’re switching between calls, CRM updates, and meetings all day. On value for money, it stacks up well, particularly as part of the broader Microsoft 365 suite. You’re not just paying for email—you’re getting a full comms and productivity layer that integrates across the business. Spam filtering does a decent job overall. It keeps the inbox fairly clean without needing constant manual cleanup, which helps keep focus on actual pipeline work rather than noise. > > **Cons**: It’s a bit of a mixed bag when it comes to ease of use at scale. While the basics are simple, the interface can feel a bit cluttered when you’re dealing with high email volume and multiple calendars. It’s functional, just not always the smoothest experience. On bugs and issues, it’s generally stable, but you do get the occasional sync lag or calendar glitch. Nothing major, but noticeable when you’re relying on it heavily throughout the day. Customer support is fairly passive—you don’t really engage with it unless something breaks, and when you do, it’s more self-service or documentation-based rather than hands-on support. Spam filtering, while good, isn’t bulletproof. A few things slip through, and occasionally something relevant gets caught in the wrong place, so you still need to keep an eye on it. > > Overall, it’s been a consistently reliable SaaS tool that forms part of the daily operating rhythm. As an SDR, I mainly use it for meeting reminders, Teams calls, SME notes, and linking activity back into CRM systems like HubSpot. It’s not a flashy platform, but it doesn’t need to be. It’s dependable, well-integrated, and keeps everything connected across devices and teams. That reliability is what makes it valuable in a high-volume sales environment. From a SaaS stack perspective, it delivers strong value—especially when you consider how tightly it works with the rest of the Microsoft ecosystem. It helps keep the day structured without adding extra complexity. Overall, it’s a steady, well-built tool that does its job quietly in the background, which is exactly what you want when you’re focused on hitting pipeline and meeting targets. ----- Page: 1 / 99\ Next: [Next page](https://www.softwareadvice.ie/software/399509/microsoft-outlook?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/399509/microsoft-outlook) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data