--- description: Review of UseINBOX Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: UseINBOX | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Email Marketing Software](/directory/4697/email-marketing/software) > [UseINBOX](/software/40131/inbox) # UseINBOX Canonical: https://www.softwareadvice.ie/software/40131/inbox Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.ie/software/40131/inbox?page=2) > INBOX is a cloud-based email marketing platform, which helps small businesses create, track and analyze the performance of email campaigns based on various metrics such as open rates, click-through rates (CTR), bounce rates, unsubscribes and more. Features include transactional emails, segmentation, custom fields, email verification and compliance management. The application comes with a visual editing tool, INBOXBrush, which allows users to design newsletters on a drag-and-drop interface. INBOX also lets marketers store multiple templates or images, automatically save tasks and track previously built templates. Marketing teams can announce events to subscribers, add them to the calendar, list participants and monitor their activity via the INBOXEvents module. Employees can aggregate subscribers by sharing or embedding subscription forms on the website. INBOX offers API-based integration, allowing users to run email marketing processes from a native application. It is available for free and on monthly and annual subscriptions and support is extended via email and phone. > > Verdict: Rated **4.7/5** by 160 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 160 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Useinbox - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$7.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Business: from $9/month (billed monthly) or $6/month (billed annually), or free for less than 500 subscribers. UseINBOX also offers a pay-as-you-go plan based on the number of emails to be sent per year, starting at $89/year for 10.000 emails. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Turkish - **Available Countries**: Canada, Türkiye, United States ## Features - A/B Testing - API - Autoresponders - CAN-SPAM Compliance - Campaign Analytics - Campaign Scheduling - Contact Management - Customer Segmentation - Customizable Fields - Drip Campaigns - Dynamic Content - Email Campaign Management - Email Tracking - Event Triggered Actions - Image Library - Landing Pages/Web Forms - List Management - Mobile Optimization - Real-Time Analytics - Reporting/Analytics ## Integrations (1 total) - Poptin ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Email Marketing Software](https://www.softwareadvice.ie/directory/4697/email-marketing/software) ## Alternatives 1. 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Love it and looking forward to webhooks and other improvements. > > **Cons**: Software is lacking on user experience elements. URLS for each section take you to different subdomains and it's hard to get back. Clicking around I ended up in InboxNotify which I'm not sure what it is, but apparently I'm on a free plan of it somehow, I was unable to navigate back to my Inbox account from the drop down menu. I personally would like to see a seemless integration of these tools rather than different things on different subdomains, but that's just my personal pet peeve. I strongly recommend that you have people do onboarding in front of you so you can see what's not clear, what's confusing and what might be handy. I hope I listed few items to hint at some possible improvements. > > To begin with I was a bit skeptical. When I opened the site and saw how blurry the logo itself was, I thought to myself that here's a company who's definitely just starting up. So perhaps Inbox is new, and perhaps they should hire a UX designer, but the fact that API basics are there and I can use it for more than one business idea is TREMENDEOUS for me. I would definitely recommend this tool for entrepreneurs and creators. I can see this company grow and improve this product to perfection and becoming a known competitor to bigger brands. ----- ### "Awesome Alternative\!" — 5.0/5 > **Michael** | *18 January 2021* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: There are numerous pros to Inbox. First off, the backend UI is VERY easy to use and figure out where you need to be to do what. The email builder is also very easy to use and I was able to create a test email that looked better than expected. Also, the test email to Gmail went straight to the inbox with no deliverability issues. Also, going through mail-tester got me an almost perfect score. > > **Cons**: As of now and all of the testing I have done thus far, there are no cons for me at all. > > Overall, a huge value for the dollar spent and it is a package that I will be recommending strongly to everyone. I am glad that I was able to get the maximum deal on this. ----- ### "Customer Service Insults its Customers" — 1.0/5 > **Mehmet Burak** | *14 May 2024* | Online Media | Recommendation rating: 0.0/10 > > **Cons**: I didn't like anything because when I asked a question to customer service, \[sensitive content hidden\] who works in Turkey, insulted me and threatened me, so I do not recommend this company to anyone. ----- ### "InBox The Corp Revolutionizing Email" — 5.0/5 > **Joe** | *16 January 2021* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Normal email sending speed Unlimited campaign templates Newsletter templates Mobile compatible newsletter design tool Sender ID support Custom fields Storage included Unlimited webforms Real-time reports Limited API integration Technical support Inbox Events Multi-brand management (5 brands) Unlimited groups Searchable limited history Light inbox branding > > **Cons**: all software has challenges from antiquated coding to poorly designed UI's to missing features... i like the overall package inbox put together so no complaints here. > > I have tried a great number of variants of email autoresponders for my business from Aweber to Active Campaign to Kartra and FINALLY a Newco comes to town and shakes things up... are they perfect? No, and I have news for you the other big players in the market are far from perfect. Sure, I don't like InBox limits automation on the AppSumo deal, but I appreciate a company needs to make money so stop whining. I even bought into Groove App over a year ago at $1000+ for a lifetime membership and yet they are still working out the bugs... I am super happy to have InBox to show the big kids there is an option. Thanks InBox for thinking outside the (in)box \<\< pun intended ----- ### "Easy to use with high deliverability" — 5.0/5 > **Doruk** | *26 November 2020* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: INBOX has super fast user interface which enables us to create an e-newsletter just with few drag \& drop moves. We also embedded subscription forms into our web platforms where everyone can subscribe easily. Every tool that they offer is highly responsive. > > **Cons**: The main thing that we are waiting for is automation. User cards should be more customizeable. > > Overall, I highly recommend INBOX to companies and projects regardless their size and volume. Their deliverability and support are awesome\! User interface is pretty fast and user friendly. If they will publish an automation tool as well, INBOX will be the only thing you will need in terms of external communication tool ----- Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.ie/software/40131/inbox?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/40131/inbox) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data