---
description: Review of ITBoost Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ITBoost | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [IT Documentation Tools](/directory/4607/it-documentation/software) > [ITBoost](/software/402065/itboost)

# ITBoost

Canonical: https://www.softwareadvice.ie/software/402065/itboost

> ITBoost is a document management system that helps manage centralized documentation, user accounts, customer feedback, data backup and other processes for IT Service Providers. The unified dashboard allows IT teams to gain a graphical view of business applications including MSPs, RMMs and PSAs, set up knowledge base documents in organizational hierarchies and track acknowledgment, priority or status on customer tickets.


With template creation capability, ITBoost lets businesses configure document frameworks or customize pre-defined templates as per requirements. It enables businesses to receive real-time notifications on asset warranties, ticket expiration, system configurations, and more. Additionally, IT teams can store passwords in a secure vault and maintain an audit trail for activities across user accounts. Other features include two-way data sync, authentication, custom role-based control and data recovery.


ITBoost facilitates integration with multiple applications such as ConnectWise Automate, MXToolbox, Cisco Meraki, Liongard, Pulseway, Atera, Auvik and more. Pricing is available on monthly and annual subscriptions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: ConnectWise
- **Location**: Tampa, US
- **Founded**: 1982

## Commercial Context

- **Starting Price**: US$85.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: All plans have a 5 user minimum.

Basic:
$17/user/month if billed month-to-month.
$16.15/user/month if billed monthly with an annual commitment.
$15.30/user/month if billed annually.

Plus:
$27/user/month if billed month-to-month.
$25.65/user/month if billed monthly with an annual commitment.
$24.30/user/month if billed annually.

Premium:
$37/user/month if billed month-to-month.
$35.15/user/month if billed monthly with an annual commitment.
$33.30/user/month if billed annually.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Archiving & Retention
- Asset Discovery
- Audit Trail
- Compliance Tracking
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Capture
- Document Classification
- Document Generation
- Document Management
- Document Storage
- Documentation Management
- For the IT sector
- Knowledge Management
- Password Management
- Process/Workflow Automation
- Reporting/Analytics

## Integrations (11 total)

- 3CX
- Addigy
- Atera
- Autotask PSA
- Auvik
- ConnectWise PSA
- CrashPlan
- GoTo Connect
- Lucidchart
- MxToolbox Delivery Center
- ScreenConnect

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IT Documentation Tools](https://www.softwareadvice.ie/directory/4607/it-documentation/software)

## Related Categories

- [IT Documentation Tools](https://www.softwareadvice.ie/directory/4607/it-documentation/software)
- [Document Management Software](https://www.softwareadvice.ie/directory/722/document-management/software)
- [Records Management Software](https://www.softwareadvice.ie/directory/1859/records-management/software)

## Alternatives

1. [Confluence](https://www.softwareadvice.ie/software/430492/confluence) — 4.5/5 (3680 reviews)
2. [IT Glue](https://www.softwareadvice.ie/software/351312/it-glue) — 4.6/5 (331 reviews)
3. [M-Files](https://www.softwareadvice.ie/software/433195/m-files-dms) — 4.4/5 (275 reviews)
4. [Document360](https://www.softwareadvice.ie/software/96197/document360) — 4.7/5 (291 reviews)
5. [Freshservice](https://www.softwareadvice.ie/software/436317/freshservice) — 4.5/5 (714 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/402065/itboost)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/cms/itboost-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/402065/itboost> |
| en-GB | <https://www.softwareadvice.co.uk/software/402065/itboost> |
| en-IE | <https://www.softwareadvice.ie/software/402065/itboost> |
| en-NZ | <https://www.softwareadvice.co.nz/software/402065/itboost> |

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