---
description: Review of Yunique Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Yunique | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Yunique](/software/402463/yunique)

# Yunique

Canonical: https://www.softwareadvice.ie/software/402463/yunique

> We simplify your company's service process by unifying voice, chat and WhatsApp channels in one place. Group CRM, Helpdesk and ERP to facilitate management, optimize your time and have access to information about the context for communication with the customer.

Customize the flow of each customer that comes into contact with your company, offering the experience of an agile and efficient journey. Create reports with team performance information, as well as the degree of customer satisfaction.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Opens Tecnologia

## Commercial Context

- **Starting Price**: R$773.00
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Portuguese
- **Available Countries**: Brazil

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Call Recording
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Customer Experience Management
- Customer History
- Customer Service Analytics
- Dashboard
- Feedback Management
- Group Messaging
- Interaction Tracking
- Live Chat
- Mobile Access

## Integrations (11 total)

- Desk Manager
- Freshservice
- HubSpot CRM
- HubSpot Service Hub
- Jira
- Movidesk
- Nectar CRM
- PipeRun
- RD Station
- Superlogica
- Ubots

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)

## Related Categories

- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)
- [Conversational Marketing Platforms](https://www.softwareadvice.ie/directory/4671/conversational-marketing/software)
- [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software)
- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Customer Experience Software](https://www.softwareadvice.ie/directory/4574/customer-experience/software)

## Alternatives

1. [Zenvia Customer Cloud](https://www.softwareadvice.ie/software/390410/zenvia-conversion) — 4.1/5 (359 reviews)
2. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1753 reviews)
3. [Pipedrive](https://www.softwareadvice.ie/software/321306/pipedrive) — 4.5/5 (3042 reviews)
4. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews)
5. [inconnect](https://www.softwareadvice.ie/software/171892/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews)

## Reviews

### "Superou as expectativas" — 5.0/5

> **Verified Reviewer** | *1 June 2023* | Facilities Services | Recommendation rating: 8.0/10
> 
> **Pros**: A implantação foi um processo tranquilo e muito esclarecedor, ajudou demais no entendimento sobre como melhorar a experiência do meu cliente.
> 
> **Cons**: Apenas as dificuldades técnicas de operadora, pois é um serviço a parte e as vezes atrapalha.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/402463/yunique)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-experience/yunique-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/402463/yunique> |
| en-GB | <https://www.softwareadvice.co.uk/software/402463/yunique> |
| en-IE | <https://www.softwareadvice.ie/software/402463/yunique> |
| en-NZ | <https://www.softwareadvice.co.nz/software/402463/yunique> |

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