About Time Doctor

Time Doctor is a cloud-based time tracking and management solution used by businesses for monitoring workforce productivity. It offers tools for time tracking, web activity monitoring, payroll management and reporting. Time Doctor lets users enter time spent on each project and calculate their billable and nonbillable working hours. The screen monitoring feature reports on employee activity via screenshot captures. The solution can also help users to keep track of the time spent on chats, meetings, calls, internet usage and other activities. The payroll functionality allows businesses to record employee working hours and generate weekly and monthly payslips. A mobile app is available Android and iOS devices and the platform also integrates with various project management and accounting software including JIRA, Salesforce, Basecamp and Slack. The solution is available on a per user per month subscription basis and offers multilingual customer support via email, phone, live chat and online help desk.
Time Doctor Software - Time Doctor Team Dashboard
Time Doctor Software - Time Doctor User Dashboard
Time Doctor Software - Time Doctor Timeline Report
Time Doctor Software - Time Doctor Web & App Usage
Time Doctor Software - Time Doctor Screencasts
Time Doctor Software - Time Doctor Desktop Application
Time Doctor video
Time Doctor Software - Time Doctor Team Dashboard - thumbnail
Time Doctor Software - Time Doctor User Dashboard - thumbnail
Time Doctor Software - Time Doctor Timeline Report - thumbnail
Time Doctor Software - Time Doctor Web & App Usage - thumbnail
Time Doctor Software - Time Doctor Screencasts - thumbnail

Time Doctor pricing

Time Doctor does not have a free version but does offer a free trial. Time Doctor paid version starts at US$7.00/month.

Starting Price:
US$7.00/month
Free Version:
No
Free trial:

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Time Doctor Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 335 View all reviews
Monnel E.
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 17/5/2018

TD is a standard in All Forms of Productivity - Must Have for Professionals Who Wants to Do...

Super affordable and easy to use.

Pros

One of the very first sets of time tracker that I used . . . and still using at the very moment I'm writing this review. It perfectly fits with my internal processes. Very intuitive to use. Other time trackers try to reinvent the wheel as if mastering productivity is not hard enough. If you're using TD, you create a project, add a task, then just start doing it. No other hullabaloo.
Another advantage is the growing list of project management tool integration. Well, TD is a project maanagement tool already but if you're using other tools like Trello, you'll be happy to know that TD has you covered already.

Another advantage is the fact that TD has added the Client View feature. That means you can invite your client/s to log in to a panel and view all the screenshots and work you've billed them. That's a trust booster for you and your client especially if you're getting paid by the hour.

Cons

Hmm if there's something that I want TD to improve on is their mobile app. It lags from time to time. And you shouldn't let it compete with other apps unless you have a super high power smartphone. And if you're like me who's into quantified self, tracking other aspects of like aside from work is just an absolute must. And more often than not, it has to be done off your PC. That's why they have to improve their mobile app.

Response from Time Doctor

Hi Monnel,

Thank you for using the app to manage your Team. I am glad the Client feature helps you as well.

We are working more on the mobile app now to be better at UI and functionality.

Replied 1/6/2018
Krylle E.
  • Industry: Consumer Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 22/9/2019

Best Time Tracker Ever!

Great! I never had any problem with Time Doctor so far.

Pros

Time Doctor is the best time tracker ever. Now they have partnered with google and chrome. I can now track my time in any google apps. That is so convenient!

No more wasted time. Thank you Time Doctor!

Cons

I don't think there is. We have never encountered issue so far.

Kemal A.
  • Industry: Consumer Services
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/5/2021

Best employment tracking

The best benefit that I could get is transparency. I know how long I work and how much I get paid.

Pros

a. Transparent - since employees know how much hours they have worked and they can check how much they are going to be paid.

b. Ensured that everyone is working as they should - inactivity will lead to time doctor automatically turned off.

c. There are screenshots taken which will help both supervisor and employer if there's any data discrepancy.

d. In case something urgent happen (e.g device issue, forgot to turn on the TD), there's an option to manually input working hours along with reason - with manager approval

Cons

a. Ability to edit inactivity time by our manager. 10 minutes is the basic inactivity time when you're asked "if you're still working" and I hope it can be edited by our manager. Because inactivity could be of many reasons and 10 minutes could be too short for some people/

Verified Reviewer
  • Used Weekly for 2+ years
  • Review Source
Value for Money
2
Features
2
Ease of Use
2
Customer Support
2

1
Reviewed on 20/4/2018

It used to be a good product but they now lack on product focus and don't listen to customers.

It helped our company at different stage of it's growth but unfortunately is not listening to its customers anymore

Pros

It has a nice web backend The client made in 2017 has good UX (if only we could use it) It used to have a responsive product team (not anymore)

Cons

- The old client UI (which is the only one that we can use) is not intuitive and buggy. Our team very often complains about this and they don't want to use it.
- A key feature which is blurring the screenshots has been taken away from the new Windows and Mac client but the option to enforce it is still in their web backend. This gives the false expectation that the setting will be respected while it doesn't and this compromise the privacy and *security* of the people using this software as the screenshots can also collect passwords, private keys etc. Neal from support on October 3rd 2017 wrote: "Sorry for the delay but our developer has not finished setting up this feature yet on the new app. I will try to get more feedback on this and see if I could get at least an estimate of when it will be implemented." After more than seven months on 20th of April 2018 he says: "We don't have an ETA yet. All I know is that our development team are currently working on incorporating this feature as we have been pushing them to since this is something available on the old app."

As you can see the answer was not truthful (using the word "finishing" for something that wasn't started). There was also no apology from their side and they didn't write an article warning about this bug which can compromise the security of their users and breach their T&Cs. It's a shame since this company used to care about their customers. I will change the review if they finally act on this.General Comment
It helped our company at different stage of it's growth but unfortunately while growing it seems that it lost its user focus

Response from Time Doctor

Hi

We do apologize if you feel as though you are not treated the way you and your company used to be treated.

While it is true that blurring of screenshot is not yet available in the new app, please do know that you can always use the older app to have this function working perfectly tailored to your needs.

If you need any further assistance though, please do feel free to message us at [email protected]

Replied 1/5/2018
Anik H.
  • Industry: Events Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/3/2021

Easy and Efficient Software

My overall experience with Time Doctor has been great, easy to set up, easy to use and the customer support is great. You do not have to wait long for your query to be resolved. I always recommend Time Doctor for anyone who is looking for time tracking software.

Pros

I like flexibility it offers with managing multiple clients. I like how easy it is to set up and use.

Cons

The new time doctor and classic time doctor confuses me. I have nearly lost my account before logging into the wrong one and trying to set up a new account as I didn't realise i was on the wrong version. Very confusing.

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