4.4
Overall rating
Reviews

4.4
Overall rating
Reviews

About Wooqer

Wooqer is an App for businesses to digitize frontline operations trusted by brands like Lifestyle, Skechers, Pantaloons, KFC, Baskin Robbins, Dominos and others. Wooqer’s security and quality frameworks are its building blocks and helps meet stringent audit requirements of large retail brands and restaurants. 100,000+ retail stores & restaurants use Wooqer in 21 countries to share guidelines, set expectations, measure compliance and build accountability among 250,000 users, in 11 languages, leading to both top-line and bottom-line impact. With a real-time, mobile-first app and DIY platform, Wooqer is purpose-built to empower business leaders to digitize compliance, audits, data collection, workflows, task management and team communications. Intuitive reports on the dashboard enable faster decisions and visibility. Wooqer, on average, delivers 5-6x ROI within the year Key features made available to users: - Live Camera Evidence - Geo-Fencing - Date | Time stamp on Pictures - Auto-Reminders & Notifications - Offline mode - Predefined Cut-off or End date - Automated Escalations - Real-Time Auto-Aggregated Reports - Supports all files - Unlimited Storage - Targeted Assignment Some of Wooqer's trending WorkApps are as follows: 1) Visual Merchandising Changeover (VMC) Work-App makes changeover quick, easy and consistent across stores. It has helped hundreds of retailers improve walk-ins, customer experience and conversions across their expansive retail networks, with minimum effort. 2) Start of Day WorkApp helps Store Managers to initiate start-of-day checks and report completion, with evidence. Wooqer's 360 Dashboard brings real-time visibility into completion status at each location and into open issues. 3) Store Operations Audit App helps in driving-up compliance. Operation managers can provide ratings for the audit conducted at the store to ensure that the store is walk-in-ready. 4) Store Visit WorkApp, makes District and Regional Manages more effective with a mobile enabled App in conducting quick reviews, documenting observations during store visit, tracking non compliances and sales, effortlessly. 5) The Customer Feedback WorkApp empowers business leaders to capture customer feedback digitally, with Net Promoter Score (NPS) for the product purchased. Get a holistic view with real-time reporting so that actions can be taken based on any discrepancies that may have hampered the customer’s experience. Choose from over 1000 WorkApps on Wooqer's Marketplace designed for your unique business needs https://wooqer.com/marketplace/
Wooqer Software - Get an Always Intelligent co-pilot to tailor your work, highlight the most pressing tasks, and learn from your work to better guide you through the day.
Wooqer Software - 360-degree view of teams, locations, and users to help you with granular reporting, accurate information, and critical issues.
Wooqer Software - Holistic and granular reports on processes, tasks, content, workflows, and more to measure compliance, bottlenecks and process inefficiencies.
Wooqer Software - Your organization’s own social network. Collaborate with everyone, share insights, get recognized, and celebrate together.
Wooqer Software - Always Intelligent Visual Merchandising implementation and reviews to ensure the most consistent customer experience across all your locations.
Wooqer Software - Access and utilize any workflow, learning systems, and customizable apps to get everything and anything done in one place.
Wooqer video
Wooqer Software - Get an Always Intelligent co-pilot to tailor your work, highlight the most pressing tasks, and learn from your work to better guide you through the day. - thumbnail
Wooqer Software - 360-degree view of teams, locations, and users to help you with granular reporting, accurate information, and critical issues. - thumbnail
Wooqer Software - Holistic and granular reports on processes, tasks, content, workflows, and more to measure compliance, bottlenecks and process inefficiencies. - thumbnail
Wooqer Software - Your organization’s own social network. Collaborate with everyone, share insights, get recognized, and celebrate together. - thumbnail
Wooqer Software - Always Intelligent Visual Merchandising implementation and reviews to ensure the most consistent customer experience across all your locations. - thumbnail

Wooqer pricing

Wooqer does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Browse Wooqer Reviews

69 of 69 reviews
Sort by:
Shreya
Shreya
  • Industry: E-Learning
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/5/2023

Excellent Product

Good interface

Pros

I use this app every day understanding tech & keeping track of my task & activity has become simple.

Cons

Waiting for the new feature of task reassignment.

Skyler
  • Industry: Food & Beverages
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 13/11/2024

I am happy with Wooqer

It was a good experience. There was a lot of communication.

Pros

It is very user friendly and easy to navigate from a admin perspective

Cons

The back and forth when issues arise. I have had to constantly repeat myself when describing an issue.

Response from Wooqer

Hi Skyler,

Thanks for your review and feedback. We are always striving to take care of our customers in the best possible manner. The concerned teams are looking into your feedback and will surely act upon it.

Replied 26/11/2024
Angie
  • Industry: Restaurants
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
3
Customer Support
3

3
Reviewed on 26/4/2023

Wooqer Review

Pros

support from admin when there are concerns raised.

Cons

No dynamic dashboards/reports available.

Keshav
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
2

5
Reviewed on 13/11/2024

A Great Platform for Retail, with Minor Technical Challenges

My overall experience with Wooqer has been positive. The platform is effective for managing store communications, data collection, and process automation, especially in a large-scale retail environment like ours at V-Mart.

Pros

The user interface is intuitive and easy to navigate, making it simple to create, deploy, and manage various processes across our stores.

Cons

The response time from the Technical Support Team can be slow when it comes to resolving errors, which can impact our ability to address time-sensitive issues.

Response from Wooqer

Hi Keshav,

Thanks for your feedback and review. We have forwarded your feedback to the respective teams.

Team Wooqer is making many changes and improvements to our service and support, and we are sure to exceed expectations.

Replied 26/11/2024
Piyush
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 13/11/2024

The Yellow Straw <> Wooqer

Pros

It has the potential to automate most of the SOPs in an organisation, more than decent UI and easy to use.

Cons

Implementation team needs to be pro-active and ensure SOPs are not just created but implemented, executed & monitored well.

Response from Wooqer

Hi Piyush,

Thanks for your feedback and review. We have forwarded your feedback to the respective teams - I am sure they will be happy to dive deep into your feedback, celebrate positives, and act upon areas of improvement.

Replied 26/11/2024
Sharath
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 13/11/2024

An Insightful Review: Navigating 'Wooqer' Usage

Pros

I liked the 'Dashboard' view of reports that comes with customization.

Cons

If there was an option under 'Assessments', where an user submitting the same should be able to view the questions he/she marked incorrectly along with the result, it would more engaging. That's the reason, I liked this feature the least on Wooqer.

Response from Wooqer

Hi Sharath,

Thanks for your feedback and review. We are delighted to see your recommendation.

We have also forwarded your feedback to the concerned team to get in touch and explore the feature request.

Replied 26/11/2024
Verified Reviewer
  • Industry: Apparel & Fashion
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/10/2023

Best Digitalization tool

Pros

Easiest UI and have multiple functionality, SOP creation Audit and learning management is super easy with Wooqer.

Cons

Require some enhancement in centric Reports

Verified Reviewer
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/6/2023

Very nice platform

Pros

Good app and useful feature t perform digital operations. We built all store SOP on wooqer in few minutes .It also provides 100% transparency.

Cons

Waiting for new updates and features.

Verified Reviewer
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/6/2023

Best one in this vertical for retail

Pros

Wooqer has been a game changer for our operation, we have more visibility into field activity

Cons

Waiting for more exciting features in this

Verified Reviewer
  • Industry: Information Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/5/2023

Awesome product and very handy

Pros

Good app for my day to day work before my company implemented this application documenting my work was almost physically challenging but now my work has become more efficient because all things related to my work is in one application

Cons

Waiting for new automatic task generation feature

Verified Reviewer
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/11/2023

Thanks Wooqer Team

Satisfied!
I can manage my whole operations from my office and am very happy with the product.

Pros

I can manage my whole operations from my office.

Cons

I am very satisfied with the product and the services. And the onboarding process is a bit easier.

Sandip
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/11/2023

Service Review

Pros

Very supportive team. they are always available for help.

Cons

nothing as such

Anjali
  • Industry: Industrial Automation
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/5/2023

Excellent

Its nice convenient to use

Pros

Nice product, help us to conduct schedule check on store opening and closing procedures

Cons

Waiting for new task reassignment upgrade.

Rahul
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/4/2023

IT Assets Management

Good Application with attractive features.

Pros

One of the benefits of using Wooqer is that it can help businesses to streamline their operations, improve collaboration among team members, and increase efficiency. The platform also offers customizable templates that can be used for various tasks, such as conducting audits, creating surveys, and managing employee training programs.

Cons

Most useful is a very customize the product for user requirements.

Ankit
  • Industry: E-Learning
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/6/2023

Excellent platform to manage front end team

Excellent

Pros

User friendly interface wooqer has helped alot in reducing munden boring tracing and saving us time

Cons

Waiting for new updates and features

Shivam
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/10/2023

Thanks Wooqer for helping my company ops and Training processes geting digitilised

I am currently satisfied. Thanks.

Pros

My favorite aspects are the Geolocation and the Only camera evidence features. They helped us in ensuring the complete authenticity of the data.

Cons

I would like to use it in more verticals

Anchala
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/5/2023

Excellent product

Pros

Easy communication direct with ground staff.easy user interface

Cons

Waiting for another update new version of wooqer

Harshwardhan
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/6/2023

Excellent aPlatform

Pros

Easy to use .All associates picked up Audit quickly

Cons

Waiting for the new feature and updates.

Umang
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/6/2023

Excellent Platform

It was a wonderful experience and use friendly and easily accessible to use

Pros

It is the only app which is helping us automate us store.Wooqer is to access report the mobile app has many process ready made to manage and track audit and compliance.

Cons

Waiting for new update and features.Little bit slow and need app upgrade for fast access

Vivek
  • Industry: Supermarkets
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 26/4/2023

Maximize Your Productivity with Wooqer: An In-Depth Review

Its features and benefits can help businesses save time, increase productivity, and improve their overall performance.

Pros

Wooqer automates repetitive tasks and workflows, allowing businesses to streamline their operations and focus on higher-level tasks. Teams can collaborate in real-time on projects, tasks, and processes, increasing efficiency and reducing errors

Cons

customization Required as per organization wise or modify some standard process as per business requirement

Jitendra
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 25/4/2023

Amazing Product

Its a good tool to use . Helps in managing and implementation of processes.

Pros

Ease of access and data accessibility. Record of multiple locations can be accessed in one place .

Cons

The dashboard is not provided. It could help in better planning. Assigning new process is quite tough and time consuming.

Vikash
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/4/2023

Wooqer

Pros

Overall, very good experience with Wooqer. Very Supportive team, specially thanks to [sensitive content hidden], he is very nice person and always available for support.

Cons

dashboards required to check User wise performance

Neha
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/5/2023

Good supy

Pros

Team is supportive, we could digitise a lot of process through wooqer.

Cons

Quick response should be given, solutioning should not take 1-2 months

Daniel Suman
  • Industry: Restaurants
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 12/5/2023

Good Product

Good but can be better

Pros

Audit & Process, all good till now to use after starting the process & audits.

Cons

User level Interface, already mentioned earlier also, some changes need to improve for user level understanding.

Verified Reviewer
  • Industry: Civil Engineering
  • Company size: 10,000+ Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 11/6/2023

Good platform

Pros

Good App for an user to do their work daily And it's make their life easier to do their documentation hassle-free and in an efficient way

Cons

Some times getting lagged, Beeter updates are appreciable

Saqlain
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/4/2023

Wonderful Product

Pros

It was impactful in managing all the facilities and machinery. Also it was helpful in making sure we got stock audits done across all the facilities in the week.

Cons

We feel the system can be improved as some times the user who is submitting the processes it doesn't go through and they have to submit again causing time to be wasted.

Harpreet
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 26/4/2023

Feedback over Usage

Overall Good

Pros

User Friendly Interface, Variety of options available to deploy/monitor owrk.

Cons

So far expierence is good, only TAT on certain request to be looked up on how to close on priority.

Swaraj
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
4

4
Reviewed on 28/4/2023

Convenient way to collect store implementation data

It's really great! Very convenient to use and easy to adapt

Pros

In VE Gallery I can view all the stores on one page

Cons

I like most of the stuff except that videos can't be viewed in VE Gallery

Amandeep
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 21/4/2023

Time & Energy Saving Tool.

Overall a good experience.

Pros

Features we like the most are User Friendly, complete task in less time and many more.

Cons

Many Features are hidden try to figure it out with Support team shortly.

Rohit
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 28/4/2023

Wooqer has become necessasity

Pros

Helpful in managing operations. has made easy for me to find non compliances of my SOP's

Cons

reporting needs more streamlining. access has to be eased

Shubham
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 26/4/2023

Wooqer Review

Pros

With Wooqer it is easy to manage all store accounts at one place

Cons

User Interface of the dashboard can be improved significantly

Azeem
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/4/2023

Wooqer the best

Very nice and easy to Manage food safety system Monitoring sheets

Pros

Easy to use , Its very nice app were the user can customize any process

Cons

Nothing like that, It has no cons as per my experience

Kunal
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 21/4/2023

IT Manager

Pros

Ease of data collection from 700+ stores. Other features of Wooqer helps streamline organization operations. This is Must try Application.

Cons

Training can be more extensive and in depth.

Yashasvee
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 28/4/2023

Ease of use

It is good.

Pros

Well, i have helped teams create process so do not use product as much but feedback from team is good

Cons

cant add much, my team will be able to better describe

Dipak
  • Industry: Apparel & Fashion
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 24/9/2022

Baazar Kolkata- Feedbacks

Pros

The approval hierarchy feature (RA Rules) is the most impactful. It's as simple as WhatsApp for users.

Cons

The most unliked feature is mail notification because it discloses the content creator's Email ID and Phone Number. In addition, it becomes more painful when creating a process URL, and the URL gets distributed outside the organization for data collection.

Mohammed
  • Industry: Luxury Goods & Jewelry
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 29/9/2022

The Biggest mistake

The application is too much complicated and making our life too hard we are suffering from it from the 2nd week of purchase. Very much difficult to submit a process, not able to attach images, a process needs to be filled 4-5 times to complete and submit it. Since 6 months we are waiting for a peaceful use of the application and till now we have not received it yet. Really having a hard time to use the app especially the front end users with IOS devices (which 85% of our employees are using).

Pros

All the features that was introduced at the time of purchase was good and satisfying

Cons

It does not have a task and approval tracker, video attachments from laptop is not possible while sending task, when documents are send the users are not able to download in there device, Lack of store wise report in the web, When a process or module assigned to users the summary, objective, instructions are not being displayed in the mobiles which is very difficult for the administrators as it needs to be explained via mail or via call, The screen blacks out when attaching images, The VE gallery that was provided the filter is not working. For live image mandatory questions the users are able to attach images from the laptop gallery which the users are doing to skip the pressure the users are going to face if the work is not done as per the timing.

Pooja
  • Industry: Consumer Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/10/2022

Wooqer reqview

Its is awsome

Pros

Wooqer is really good platform for me for any special check I can make checklist easily and get this published also this is very helpful to store to maintain our SOP and compliance . Also ggod to manage the data in user database .

Cons

Waiting to fetch the reports, Loading time is very long

Abdul
Abdul
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
3

3
Reviewed on 12/9/2019

Store Manger Review

Pros

Easy to access, I can use it in my mobile

Cons

it does not work well with google chrome

Response from Wooqer

Dear Abdul, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better.

Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Dear [NAME OF REVIEWER], thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better.

Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Replied 8/9/2020
Edwin
  • Industry: Supermarkets
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
4
Customer Support
3

4
Reviewed on 29/9/2022

Improvements needed

application is good, but need to recheck the possibility of modifying it for better.

Pros

Geolocation & the time taken for submission

Cons

1. there are no automated reports which we badly needed as we are reporting on a daily basis with regards to execution.

2. minimal or will take a few days first for the tech support o respond with regards to issues in Wooqer.

AGNIESZKA
  • Industry: Entertainment
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/8/2019

Simple, user-friendly and worth every penny spent!

Pros

Wooqer has endless possibilities to get rid of manual paperwork, improve processes, save time, save environment and increase productivity. Easily accessible on-the-go thru an app or a static desktop version. No need to be IT savvy or a techy person, just drag and drop the questions you wanna include in your process and off you go. It's like LEGO blocks: you chose the size, the color and the shape and where you wanna place the blocks.
Plus, all platform updates are free of charge to all platform users across the globe and they happen quite often.

Cons

Unfortunately, every story has two sides. Same is for Wooqer. I would love to see management dashboards available on the app for even quicker access to the important information.

Rajat
Rajat
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
3
Customer Support
3

4
Reviewed on 12/9/2019

Helped a lot in saving time

Pros

We had to take printouts before, now we have one click wooqer. Checklists have improved. Pictures instead of marking ticks on paper is definitely helped us to improve our Planogram.

Cons

Sometimes it takes more time to click pictures

Fiaz Ahamed
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
2

4
Reviewed on 12/9/2019

Excellent

It was a nice journey with wooqer, and very friendly access overall.

Pros

it is quick, i didn't get any delay in opening the home page.

Cons

few videos ware unable to open , but to pop up for the delay.

Response from Wooqer

Thank you so much for your kind words, Faiz. We really appreciate you taking the time out to share your experience with usand we count ourselves lucky for customers like you. We have really enjoyed working with you!

Replied 8/9/2020
Sunil
  • Industry: Retail
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 28/3/2021

WOOQER - A business Oriented tool

It helps users to identify and work very fast on the business culture for the set process by organisation.

Pros

It has a most unique features which helps the Retailers to Run standardised way of working process . It’s intuitive interface and customisation makes compatible for any business.

Cons

The feature which must be improved is playing of the videos which pop ups every time and can be avoid to face such issues by users.

Suhail
  • Industry: Retail
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

3
Reviewed on 12/9/2019

Epitome of Documentation & Processes

Its good, improved process management with an aesthetic approach for SOPs implementation.

Pros

Centralized access to different types of Documents and Enter / Edit / Access them from anywhere

Cons

Reports generation is bit complex and it needs more analytical skills to generate reports

Response from Wooqer

Dear Suhail, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better.

Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Replied 8/9/2020
Birju
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
3

4
Reviewed on 15/9/2019

Lagging during low speed connection

good but need to increase the speed of the application with low network connectivity

Pros

Features of the application including modules and checklist

Cons

wooqer is not working properly if internet speed it bit low. even it will not getting started with low speed. this should be corrected earlier

Response from Wooqer

Thank you for your feedback. We have taken note of your concerns and hope to satisfy you further in the future.

Replied 27/9/2019
Satish
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/9/2019

Excellent n user friendly

Excellent not much of hitch or hassle to use even to new joiner.

Pros

Easy to use & also to check all reports

Cons

Very slow sometimes when uploading pictures

Response from Wooqer

Thank you so much for your kind words, Satish. We really appreciate you taking the time out to share your experience with usand we count ourselves lucky for customers like you. We have really enjoyed working with you!

Replied 8/9/2020
hani
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 12/9/2019

Excellent experience

Huge benefits of this software that make things easier for all staff and for sharing opinions and standards..
this software makes things easier for all staff in the shop and helps share all new guidelines and merchandise

Pros

This software is soo easy and anyone can benefit from it..

Cons

Needs more follow up in updating all aspects of it..

Response from Wooqer

Thank you so much for your kind words, Hani. We really appreciate you taking the time out to share your experience with usand we count ourselves lucky for customers like you. We have really enjoyed working with you!

Replied 8/9/2020
Chiranjibee
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 12/9/2019

Good, friendly to use

Pros

Very easy to use and very useful, Recommend every organization to us

Cons

Report generating option should be very simple

Response from Wooqer

Thank you so much for your kind words, Chiranjibee. We really appreciate you taking the time out to share your experience with usand we count ourselves lucky for customers like you. We have really enjoyed working with you!

Replied 8/9/2020
Amit G Saurkar
  • Industry: Food & Beverages
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 12/9/2019

Good product and User friendly

Pros

Receiving notification and easily accessible

Cons

speed is slow and need to be more interactive

Response from Wooqer

Thank you so much for your kind words, Amit. We really appreciate you taking the time out to share your experience with usand we count ourselves lucky for customers like you. We have really enjoyed working with you!

Replied 8/9/2020
MARY JANICE
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/9/2019

User Friendly

Spend my time and I can able to use it even I'm not inside the back office. I can use it on the sale floor do training and check VM guidelines. Save cost also paperless report.

Pros

Easy to use both desktop and IPAD, user friendly and very conveniently.

Cons

I don't have anything to say this software

69 reviews

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