--- description: Review of Alma Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Alma | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Mental Health Software](/directory/4548/mental-health/software) > [Alma](/software/403378/alma) # Alma Canonical: https://www.softwareadvice.ie/software/403378/alma Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/403378/alma?page=2) > Alma helps access timesaving EHR tools like treatment plans, progress notes, assessments, and more. It also simplifies your billing and administrative tasks like submitting claims and scheduling appointments. Finally all of your client information can be kept in one, convenient place. Plus, it’s easy to use and HIPAA compliant. Receive guaranteed payouts within two weeks of every appointment, and support with claims submission and invoices. We even verify your clients’ insurance details regularly to prevent financial surprises. > > Verdict: Rated **3.5/5** by 27 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.5/5** | 27 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.2/5 | Based on overall reviews | | Value for Money | 3.2/5 | Based on overall reviews | | Features | 3.4/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Alma Technologies - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$125.00 - **Target Audience**: Self Employed, 2–10 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Scheduling - Calendar Management - Claims Management - Confirmations/Reminders - Document Management - EMR/EHR - Electronic Signature - HIPAA Compliant - Initial Assessments - Invoice Management - Progress Tracking - Treatment Planning ## Category - [Mental Health Software](https://www.softwareadvice.ie/directory/4548/mental-health/software) ## Alternatives 1. [Carepatron](https://www.softwareadvice.ie/software/241061/care-patron) — 4.4/5 (858 reviews) 2. [EHRYourWay](https://www.softwareadvice.ie/software/3789/ehryourway) — 4.9/5 (529 reviews) 3. [TheraNest](https://www.softwareadvice.ie/software/390303/theranest) — 4.4/5 (1051 reviews) 4. [Alleva](https://www.softwareadvice.ie/software/365334/alleva) — 4.5/5 (282 reviews) 5. [CounSol.com](https://www.softwareadvice.ie/software/33059/counsol) — 4.7/5 (829 reviews) ## Reviews ### "A must-have for transitioning to private practice" — 5.0/5 > **Parker** | *19 May 2023* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Alma is an all-in-one platform for managing private practice. They help you get credentialed with insurance companies, publish your profile and match you with potential clients, provide a portal including assessments, treatment plans, case notes, etc., and even process billing for you. Additionally, they connect you to a robust network of therapists through community conversations, case conferencing, and other events to make private practice a community role. They also offer continuing education courses. For everything there is to gain using Alma, their monthly fee is completely reasonable. > > **Cons**: As a clinician, I have no complaints. However, if a client were to search for a counselor through Alma, I would imagine there are so many options they may struggle to find the right fit. ----- ### "Great for starting up" — 4.0/5 > **Shakeeb** | *20 March 2026* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: The Alma solution is great for starting up your own practice. It has a nice EHR tool and they credential you with many insurance providers. > > **Cons**: They have a lot of nice features, but you cannot use their AI note-taking tool during in-person sessions. It only works for video sessions > > Overall its good. It's easy to set up, and the calendar feature integrates nicely with your existing calendars. ----- ### "No Urgent Support Available or Guarantee of Payment for OOP Clients" — 2.0/5 > **Felise** | *7 August 2026* | Mental Health Care | Recommendation rating: 2.0/10 > > **Pros**: Referrals and the ability to compose notes for you, if the client gives permission. Sending clients reminders of the appointments and taking care of the billing are also pluses. > > **Cons**: I am writing this review in real time while I am supposed to be meeting with a client through Alma. I am a paying Alma provider, and I cannot access my account despite resetting my password twice today. My client is presumably waiting for me right now, and because her contact information is inside Alma, I cannot even reach her to explain what is happening or offer another way to meet. I submitted an urgent technical support request, but the automated response says it may take up to three days to receive a reply and warns that submitting additional requests may further delay the response. There also appears to be no phone number or other way to reach someone for immediate assistance. This puts me in an awful professional position. From my client’s perspective, it may look as though I simply failed to show up for her appointment when, in reality, I am sitting here trying to reach her and cannot because I am locked out of the platform. Technical problems happen. What is unacceptable is having no way for a paying provider to obtain immediate assistance when a technical problem is actively interfering with client care. I sincerely hope someone from Alma sees this and contacts me promptly so I can regain access to my account and reach my client. > > Repeated technical difficullties and no immediate support. Also, no guarantee of payment for private pay clients who have uploaded their financial information in advance but are overdrawn on the date of service. ----- ### "Billing Ease" — 5.0/5 > **Patricia** | *18 May 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The main feature I like about Alma is being able to have a 3rd party system bill insurance so I can focus on doing what I love best which is serving my clients. I like being paid every week and knowing how much I'm paid. > > **Cons**: What I don't like is the low amount of clients that come in. I average about 1 client every 3 months. I didn't receive my tax information even though I did email support about it. > > Overall, I'm satisfied with Alma as my insurance billing platform. It's the only one that I use. ----- ### "Worth it if you have enough Clients" — 4.0/5 > **Roxanne** | *20 June 2024* | Mental Health Care | Recommendation rating: 6.0/10 > > **Pros**: I really appreciate that they allow for multi-state credentialing and makes taking insurance a lot easier than if I were to try and credential on my own. The continuing education can be great at times too. > > **Cons**: The cost of Alma is something I continue to evaluate with Headway now also offering multi-state credentialing. Some of the insurance pay out rates are a little higher, but Headway is able to match the insurance carriers I care about. Other insurance pay out rates are just too low. > > I have had some really positive customer service experiences, but there are also times that can be frustrating when Clients' rates suddenly change or they owe more than told previous. I understand a lot of that is more of a concern involving insurance, but Alma's response is not always helpful or the most fair to all involved. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/403378/alma?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/403378/alma) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data