--- description: Review of Mattermost Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Mattermost | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Project Management Software](/directory/4430/project-management/software) > [Mattermost](/software/404256/mattermost) # Mattermost Canonical: https://www.softwareadvice.ie/software/404256/mattermost Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.ie/software/404256/mattermost?page=2) > As an open-source messaging platform, Mattermost provides enterprises with secure team communication and collaboration by utilizing custom workflows, centralizing communication, and providing enterprise-grade security. With hundreds of integrations, team members can resolve issues, deploy items, and collaborate on any specific task by connecting files and third-party systems. Mattermost includes secure 1-1 and group messaging, searchable message history, video and voice conferencing, screen sharing, notifications and alerts, DevOp tools, reporting and compliance, security options, system monitoring, and many more. Mattermost is primarily designed for DevOp teams, IT security teams, and governmental organizations. DevOp teams can accelerate workflows by using Mattermost's integrated developmental tools such as incoming and outgoing webhooks, custom command slash commands, plugins and extensions, a robust API library, and more. Mattermost let enterprises have full control over all data with eDiscovery and compliance reporting, data retention policies, AD/LDAP authentication, performance monitoring, command line and database management tools, and more. Mattermost can be deployed from behind a firewall and accessed via a VPN, securing data when at rest or in transit. Enterprises can enforce multi-factor authentication or deploy SAML SSO for all users. Mattermost is available for mobile devices via an iOS and Android app. > > Verdict: Rated **4.4/5** by 168 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 168 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Mattermost - **Location**: Palo Alto, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Team edition: $0 free forever Enterprise E10: $3.25 user/month billed annually Enterprise E20: $8.50/user/month - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Traditional Chinese, Turkish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, Croatia, Denmark, Finland, France, Germany, Greece, Hungary, India, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Norway and 12 more ## Features - API - Access Controls/Permissions - Active Directory Integration - Alerts/Notifications - Audio Calls - Brainstorming - Business Process Automation - Chat/Messaging - Collaboration Tools - Communication Management - Conferencing - Contact Management - Content Management - Customisable Branding - Discussions/Forums - Document Management - Employee Database - Employee Photos - File Sharing - File Transfer ## Integrations (13 total) - Bitbucket - CircleCI - Confluence - GitHub - GitLab - Jira - OpsGenie - PagerDuty - Pivotal Tracker - ServiceNow - Zapier - Zendesk Suite - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Project Management Software](https://www.softwareadvice.ie/directory/4430/project-management/software) ## Related Categories - [Project Management Software](https://www.softwareadvice.ie/directory/4430/project-management/software) - [Screen Sharing Software](https://www.softwareadvice.ie/directory/4402/screen-sharing/software) - [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software) - [Workflow Management Software](https://www.softwareadvice.ie/directory/4272/workflow/software) - [Productivity Software](https://www.softwareadvice.ie/directory/4366/productivity/software) ## Alternatives 1. [Microsoft Teams](https://www.softwareadvice.ie/software/397766/microsoft-teams) — 4.5/5 (11166 reviews) 2. [Telegram](https://www.softwareadvice.ie/software/146545/telegram) — 4.7/5 (6438 reviews) 3. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24216 reviews) 4. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5316 reviews) 5. [Google Workspace](https://www.softwareadvice.ie/software/344998/google-workspace) — 4.7/5 (17727 reviews) ## Reviews ### "Excellent open and free solution to team communication" — 5.0/5 > **Joerg** | *8 January 2023* | Research | Recommendation rating: 10.0/10 > > **Pros**: Mattermost was absolutely trivial to set up and maintain, which was a huge plus back during the first dawn of Covid where we struggled to find a solution to team chat that allowed us to host on-premise, keeping all our data local - a must for many projects which have complicated data privacy regulations that are a nightmare to work around with cloud based products > > **Cons**: One of the paid feature is unlimited search, and as a free user (10,000 line search limit, I think), it is often unclear whether you can't find what you're looking for because you hit the limit or because it's just not there. > > Setup was smooth, server operation is transparent, user management trivial and everything just clicked into place when we were looking for a simple yet functional solution to team chat ----- ### "Best alternative to SLACK" — 5.0/5 > **Sergio** | *27 May 2020* | International Trade & Development | Recommendation rating: 10.0/10 > > **Pros**: It's free, it's open source, it has very easy to follow documentation. It's safe and secure. It works smooth. > > **Cons**: It could have sub-channels and addittional options to configure. Could give native option for audio sending. > > I really liked the platform. My team found it easy to learn how to use it. Now we are replacing email communications with Mattermost. ----- ### "Mattermost user for more than 2 years -- here's my review" — 3.0/5 > **Verified Reviewer** | *6 January 2022* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: 1. If you like a free messaging tool for your team, Mattermost might be for you. It is like a knock-off version of Slack. 2. It has a mobile app that can be accessed both in PlayStore and AppStore. 3. I love its customized emoji functionality\! You can also react to each reply so it is very desirable for me. 4. Even though it is free, your messages do not expire and be auto-deleted, unlike in Slack -- I love this feature. > > **Cons**: 1. Reply functionality is a bit of a hassle because your replies tend to be a little bit scattered, unlike in Slack where it is more neat and organized. ----- ### "Best Software for Team Communication" — 4.0/5 > **Kandyse** | *25 August 2019* | Law Practice | Recommendation rating: 8.0/10 > > **Pros**: Mattermost has a very simple user interface and works seamlessly with minimal issues. It's a great alternative to other similar programs due to its accessibility and organized layout. > > **Cons**: Mattermost could do better in making the performance better and smoothing out some the bugs that happens on Android devices. > > I am overall pleased with Mattermost, in many ways it performs better than Slack and has promising prospects. ----- ### "Great user acceptance and ease of use" — 5.0/5 > **Tim** | *9 January 2018* | Publishing | Recommendation rating: 10.0/10 > > **Pros**: The interface is pretty much self-explanatory. This is why the user acceptance is quite good. Customizing the interface is straight forward and can be done at user level. The open source cummunity around Mattermost is really nice and welcoming. Apps for every operating systems are available and easy to use once manually set up. Scalability was never a problem with 1000+ users. > > **Cons**: Setting up integrations is more complex than with Slack, where integrations can be installed with one click in the backend. There is an app directory, but the apps need to be set up manually. Once set up, they just work. Incoming webhooks are the only exception; they work out of the box. Mobile perfomance is gradually getting better, but it's not yet up to Slack's par. The Windows-app is not yet ready for big scale rollouts via group policies. ----- Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.ie/software/404256/mattermost?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/404256/mattermost) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data