--- description: Review of Mattermost Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Mattermost | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Project Management Software](/directory/4430/project-management/software) > [Mattermost](/software/404256/mattermost) # Mattermost Canonical: https://www.softwareadvice.ie/software/404256/mattermost Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.ie/software/404256/mattermost?page=2) > As an open-source messaging platform, Mattermost provides enterprises with secure team communication and collaboration by utilizing custom workflows, centralizing communication, and providing enterprise-grade security. With hundreds of integrations, team members can resolve issues, deploy items, and collaborate on any specific task by connecting files and third-party systems. Mattermost includes secure 1-1 and group messaging, searchable message history, video and voice conferencing, screen sharing, notifications and alerts, DevOp tools, reporting and compliance, security options, system monitoring, and many more. Mattermost is primarily designed for DevOp teams, IT security teams, and governmental organizations. DevOp teams can accelerate workflows by using Mattermost's integrated developmental tools such as incoming and outgoing webhooks, custom command slash commands, plugins and extensions, a robust API library, and more. Mattermost let enterprises have full control over all data with eDiscovery and compliance reporting, data retention policies, AD/LDAP authentication, performance monitoring, command line and database management tools, and more. Mattermost can be deployed from behind a firewall and accessed via a VPN, securing data when at rest or in transit. Enterprises can enforce multi-factor authentication or deploy SAML SSO for all users. Mattermost is available for mobile devices via an iOS and Android app. > > Verdict: Rated **4.4/5** by 168 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 168 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Mattermost - **Location**: Palo Alto, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Team edition: $0 free forever Enterprise E10: $3.25 user/month billed annually Enterprise E20: $8.50/user/month - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Traditional Chinese, Turkish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, Croatia, Denmark, Finland, France, Germany, Greece, Hungary, India, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Norway and 12 more ## Features - API - Access Controls/Permissions - Active Directory Integration - Alerts/Notifications - Audio Calls - Brainstorming - Business Process Automation - Chat/Messaging - Collaboration Tools - Communication Management - Conferencing - Contact Management - Content Management - Customisable Branding - Discussions/Forums - Document Management - Employee Database - Employee Photos - File Sharing - File Transfer ## Integrations (13 total) - Bitbucket - CircleCI - Confluence - GitHub - GitLab - Jira - OpsGenie - PagerDuty - Pivotal Tracker - ServiceNow - Zapier - Zendesk Suite - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Project Management Software](https://www.softwareadvice.ie/directory/4430/project-management/software) ## Related Categories - [Project Management Software](https://www.softwareadvice.ie/directory/4430/project-management/software) - [Screen Sharing Software](https://www.softwareadvice.ie/directory/4402/screen-sharing/software) - [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software) - [Workflow Management Software](https://www.softwareadvice.ie/directory/4272/workflow/software) - [Productivity Software](https://www.softwareadvice.ie/directory/4366/productivity/software) ## Alternatives 1. [Microsoft Teams](https://www.softwareadvice.ie/software/397766/microsoft-teams) — 4.5/5 (11019 reviews) 2. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24103 reviews) 3. [Telegram](https://www.softwareadvice.ie/software/146545/telegram) — 4.7/5 (6419 reviews) 4. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5203 reviews) 5. [Google Workspace](https://www.softwareadvice.ie/software/344998/google-workspace) — 4.7/5 (17559 reviews) ## Reviews ### "Excellent open and free solution to team communication" — 5.0/5 > **Joerg** | *8 January 2023* | Research | Recommendation rating: 10.0/10 > > **Pros**: Mattermost was absolutely trivial to set up and maintain, which was a huge plus back during the first dawn of Covid where we struggled to find a solution to team chat that allowed us to host on-premise, keeping all our data local - a must for many projects which have complicated data privacy regulations that are a nightmare to work around with cloud based products > > **Cons**: One of the paid feature is unlimited search, and as a free user (10,000 line search limit, I think), it is often unclear whether you can't find what you're looking for because you hit the limit or because it's just not there. > > Setup was smooth, server operation is transparent, user management trivial and everything just clicked into place when we were looking for a simple yet functional solution to team chat ----- ### "An excellent messaging alternative" — 5.0/5 > **Mateusz** | *12 January 2023* | Sporting Goods | Recommendation rating: 10.0/10 > > **Pros**: Convenience of installation, practically free for most users, quick and easy implementation, very similar in appearance and functionality to top messengers, so it is very easy to move even a large group of users. Works fast and does not consume a lot of memory. Lots of add-ons and plug-ins being developed. > > **Cons**: A few UX issues, but not significantly affecting the user experience. For example: No ability to search for users directly from the search bar, no preview of more than 1 image file, no internal media player, linking to YouTube instead of playing right away. > > We moved a large team of users in a very short time. Since we only need the communicator 99% of the time for communication between users, we reduced the cost of paying for another tool by 96%. With a similar look and functionality to other instant messengers, the transition was quick and painless. The team very quickly implemented and accepted the new tool. ----- ### "Mattermost user for more than 2 years -- here's my review" — 3.0/5 > **Verified Reviewer** | *6 January 2022* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: 1. If you like a free messaging tool for your team, Mattermost might be for you. It is like a knock-off version of Slack. 2. It has a mobile app that can be accessed both in PlayStore and AppStore. 3. I love its customized emoji functionality\! You can also react to each reply so it is very desirable for me. 4. Even though it is free, your messages do not expire and be auto-deleted, unlike in Slack -- I love this feature. > > **Cons**: 1. Reply functionality is a bit of a hassle because your replies tend to be a little bit scattered, unlike in Slack where it is more neat and organized. ----- ### "Mattermost: Self-Hosted Superior Alternative To Slack" — 5.0/5 > **Verified Reviewer** | *5 December 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: This software is very easy to install and supports a simple Docker install, which makes it easy to keep up to date and secure. There are multiple examples on installing and running Mattermost in different cloud hosting environments, and the user community is also very helpful. Running the software locally means you can keep a much better eye on its security and usage. Its user management and directory integration is superior to Slack's. The desktop and mobile clients are fast and easy to install/configure/maintain. > > **Cons**: There's not much that I dislike about Mattermost. Its open source nature may put some people off, but paid support and enterprise licensing solve that issue immediately. > > Mattermost allows us to quickly keep connected to our colleagues across the world. It allows people to form groups and chat easily to many different teams, all within the same desktop app, web app, or mobile app. ----- ### "Mattermost Awesome" — 4.0/5 > **John Adam** | *7 August 2023* | Consumer Electronics | Recommendation rating: 9.0/10 > > **Pros**: Matter most is a daily tool vital for our comms at work especially since our setup is work from home. > > **Cons**: Since mattermost is new I don't see and difficulties using it > > So far matter most is doing what we expect it to deliver tat is makes our job easier. ----- Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.ie/software/404256/mattermost?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/404256/mattermost) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data