PayPal Commerce Platform

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About PayPal Commerce Platform

PayPal Commerce Platform is a digital payment platform that enables businesses and individuals to pay and accept payments through an online portal without revealing any financial details. The solution is suitable for businesses of all sizes. PayPal Commerce Platform provides a one-touch login process, so there is no need to re-enter information. For individuals, users can shop as well as process transactions overseas by linking their card details through PayPal’s portal. For business owners, users can accept international payments from banks or digital wallets on through the portal. They can bill the clients, receive direct payments from suppliers or manufacturers and accept payments from more than 200 markets with a single account. PayPal charges a transaction fee, which is calculated based on businesses’ total sales volumes. The system is compatible with mobile devices.
PayPal Commerce Platform Software - Payment screen
PayPal Commerce Platform Software - Set up account
PayPal Commerce Platform Software - Account options
PayPal Commerce Platform Software - Payment screen - thumbnail
PayPal Commerce Platform Software - Set up account - thumbnail
PayPal Commerce Platform Software - Account options - thumbnail

PayPal Commerce Platform pricing

PayPal Commerce Platform has a free version. PayPal Commerce Platform paid version starts at US$0.01.

Starting Price:
US$0.01
Free Version:
Yes
Free trial:
No

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Browse PayPal Commerce Platform Reviews

487 of 487 reviews
Sort by:
Nimanthi
Nimanthi
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/4/2019

very rare for me to talk about my personal experience with software

For the many years, I have used PayPal for my payments both as a merchant and a buyer, the new development on PayPal-Checkout has given me a true and new experience. As a frequent shopper with PayPal set as my payment option, using PayPal-Checkout have given me choice, control and freedom for easy payment. When I visit most of my shopping sites, I realized the situation was the same and the payment process completed in minutes and in very easy steps.

Pros

. It's very rare for me to talk about my personal experience with software but for PayPal-Checkout it will be an injustice if I maintain the silence. What I enjoyed most. The fact that I didn't have to get back to my PayPal account in order to initiate payment securely was a life-changing experience for me. All the necessary steps for the PayPal-Checkout are automated and I don't have to provide the information manually whenever I need to make payment. A secure connection is offered and the billing information together with shipping automatically generated at a click of a button. What a nice experience? Thanks to technology. I already had a PayPal account at the time I discovered about the PayPal-Checkout making me enjoy an easy time to make all my payment. The software is very greats since it doesn't transfer any cost to the buyer when used for making payment hence very cost effective. When I first interacted with the platform and I was able to receive all the information including the payment transaction ID which proved it was now more real to me. Since I use the same software to receive payment, the steps to enable my API setting and access were very easy when I created my online store. The checkout option supports may merchants and I was able to receive payment and notifications at the right time.

Cons

Some of the limitations. No perfect platform can be without a few loopholes and this is some of the disadvantages I have experience when using PayPal-Checkout sing. You must have a PayPal account to enjoy convince caused, the connection can be affected by slow internet connection and inability to pay merchants without ready APIs. In my opinion, PayPal-Checkout is the greatest move that has happened in our time hence we must embrace it.

Daniel
  • Industry: Nonprofit Organisation Management
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 2/4/2021

It's been helpful, but

PayPal has been very helpful in setting up payment processing and integrating it with my website. Reporting and payouts are simple and easy. This product is just incredibly helpful.

Pros

PayPal is extremely easy to use for payment gateways, invoicing, and taking donations through my nonprofit organization. It is highly intuitive, has good support and community help modules, and has been very responsive when i had problems. I also really appreciate the below-market rate for nonprofit donation processing.

Cons

One feature that would be helpful for a non-profit is having the ability for the donor to pay the processing fees. Other donor software allows tis and it helps to cover costs for small organizations. One other concern is that some of my potential donors chose not to donate because they were unhappy with PayPal's socio-political activism and would not support using this product. When numerous donors tell em this, i need to look for other options.

Alternatives Considered

Square Payments and Stripe

Reasons for Choosing PayPal Commerce Platform

Cornerstone overcharged me, customer service lied to me and nearly every experience I had with them was unpleasant.

Reasons for Switching to PayPal Commerce Platform

Greater functionality than other payment processors
Ful
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
2
Ease of Use
5
Customer Support
2

3
Reviewed on 3/5/2023

Paypal review

My overall experience as an Africa Cameroonian user is not very good since Cameroon is restricted from many features on paypal

Pros

It is one of the most used payment option worldwide

Cons

Most countries in Africa are restricted from sending money money but can only receive. Using PayPal in Africa is really a concern to many people including myself

Verified Reviewer
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 20/8/2021

Remain the stable commerce platform internationally

A default, go-to platform for small to medium firms. Has sufficient features to support the growth of them into large organisation too.

Pros

Intuitively easy to use for anyone with little to advanced technological knowledge. Can be access from anywhere (international services feature).

Cons

Have not identify any cons so far. It is providing the right feature for the purpose. Some domestic features in certain countries may not be useable due to local rules, but this is outside paypal's control.

Alternatives Considered

Shopify

Reasons for Switching to PayPal Commerce Platform

Good reputation, tested over long time history
Verified Reviewer
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 25/9/2020

PayPal: Global payment!

It is great! despite customer service! They are secure! International Acceptance! proper verification.

Yay PayPal

Pros

Paypal was very easy to use, just create an account add a card!
Add a bank account to receive payment. I received payment from many country! Its good I can receive payment from any part of world.
special feature:" send payment to """paypal.me/username"""
what a awesome feature!
send payment to a link, awesome!

Cons

Late customer service reply! Slow escalation team! Long waiting queue.

Verified Reviewer
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 19/7/2021

Useful for startups!

I would say that my experience has been great! we have been using this for a while now and we plan to continue using the product for quite some time!

Pros

The UI is very simplistic and is right to the point. Using this makes it easier to receive payments from new or current clients. There are a ton of features and overall, I recommend this for those who are starting up.

Cons

The time it takes to set up is a little bit longer than anticipated, however, when it is set up it works great!

Alternatives Considered

Venmo

Reasons for Switching to PayPal Commerce Platform

It was easier to migrate into the system and it keeps transfers private.
Verified Reviewer
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/7/2021

My perfect wallet, PayPal is help me to get my invoice from client.

My Experience to use PayPal in 3 years is perfectly good & not have complain.

Pros

Simple UI, easy to use, modern, & have a better secure. it make me safe.

Cons

Need more specific currency or newest value currency. it make me annoying to transaction with another currency.

Alternatives Considered

Payoneer

Reasons for Switching to PayPal Commerce Platform

PayPal have a big platform in the world. so make me easy to have transaction for any region.
JOCILENE
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/1/2024

Makes my work easier

I use it a lot in digital marketing to pay for digital platforms.

Pros

It meets my needs, I make payments and receive amounts in the app.

Cons

Complicated to send money received from digital platforms. It could make it easier to add new automatic shipping options.

Tholang
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 22/9/2023

A Review of PayPal Commerce Platform.

Pros

They provides us with history on our transactions, which is good for tracking and analyzing sales over time. again their customer support is the best and it is available all over the world.

Cons

It would be nice if they had some good options of crypto payments because right now that is still a problem. They are too limited to a few.

Ashley
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/7/2023

Paypal makes sense

Paypal has made running the financial part of my business souch easier. Give it a try.

Pros

You can send and receive payments from anywhere. Does loans runs business money solutions. Paypal is absolutely amazing. Makes so many tasks easy to use in one place.

Cons

Nothing to dislike about PayPal it's amazing.

Richard
  • Industry: Music
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/9/2024

Loving paypal

Their nothing wrong all of my experience with PayPal is good

Pros

I love PayPal because their lot to do even making money online for PayPal cash

Cons

Like the new updates one they update it

Alison
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/7/2023

Secure

Pros

I feel safer using PayPal for online purchases, especially if it's somewhere I will only order once from. I had an issue with a company recently that would not adjust an order, and PayPal refunded immediately. They always alert when a purchase has been made as well.

Cons

I wish all online shops would allow to use PayPal for payment.

Terriyanna
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
1

4
Reviewed on 18/5/2023

PayPal not Perfect

I do not care for PayPal because more than a dozen of times my account has been put on hold or suspended for nothing, simply because of their computer system. Customer service is clueless whenever you can get a hold of them.

Pros

Reoccurring payments, easy use and setup, customers do not have to have PayPal to pay you, and it's safe.

Cons

Apple Pay and Cash app is easier to me because the payments are quicker and sometimes PayPal stop payments or you can't make or accept payments. Your account can be suspended for months without any explanation, it takes days to contact customer support, a lot of people do not like using PayPal because their system is wrong by a computer and your account can be put on hold at any time.

Charles
  • Industry: Education Management
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/6/2024

Useful for recurring billing

Easy and efficient way to manage your regular transactions.

Pros

It’s a reliable tool for global business transactions.

Cons

I have no issues so far. It’s a trustworthy platform. I have no complaints.

celia
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 17/5/2023

The best way getting paid immediately for a small business from family and friends!

I have been using paypal for over 4 years its for getting paid for side gigs and getting paid from friends, family and for working.

Pros

Its very easy to use basic and works fast. I never have any issues using this app.

Cons

Honestly I have no cons for this app Its fast and effective

Fortunate
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/1/2023

Best For Small Businesses

This software is great for small businesses looking to receive payment locally and abroad. Overall, I would recommend it to anyone.

Pros

I recommend this to those who're starting up because it makes receiving payments from new or existing clients easier. On my site, we only use PayPal to process money because it's available in most countries and opens up a wider customer base. The interface is simple and straight to the point, which I like. And copying code to your website is not a tedious task.

Cons

I do not have any complaints whatsoever! I have been using the software for personal use for a long time (7+ years); the transition to business mode was easy and provided better features and usability.

Kathleen
  • Industry: Sporting Goods
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/7/2021

Emulate PayPal and your customers will love you!

As a young company with typical issues of cost vs benefit, PayPal has been our partner as we grew from a little "mom and pop" business, to the largest worldwide manufacturer of sporting good products in a niche market. Years and years ago the "PayPal Verified" logo on our website was a big selling point for our products from our perspective and from the perspectives of our customers.

The additional bells and whistles that PayPal offers to its clients is just as highly prized as that PayPal Verified logo was. The PayPal platform integrates almost seamlessly with our other e-systems. PayPal isn't manufacturing our niche sporting goods products, but they certainly know the business needs of their clients.

A silly, simple example - the PayPal Virtual Terminal function - this enhancement that occurred a few years ago was like heaven. I shopped for credit card processing systems that would be a good fit for a small company. We tried a few different, highly respected banking institutions to process our credit card sales. Pre- PayPal our credit card processors made more money of electronic transactions than we made as the manufacturer of a product! Enter PayPal - Viola! We know exactly what credit card processing will cost us. We can budget accordingly and price our products at a reasonable level - no more ridiculous price increases just so we could accept credit cards. We have a webmaster now, and HE likes working with PayPal Commerce!

Pros

We have used various iterations of PayPal since our first website almost 20 years ago. We were a small, young company with limited programming and commerce platform experience and expertise. PayPal customer support has been there every step of the way. Our growth and corporate expansion would not have been so dramatic were it not for PayPal technology and a truly committed, savvy workforce. All online "help" functions have been well written and easy to follow, and when our knowledge required more intensive help, PayPal personnel have been easy to reach, easy to understand. PayPal personnel follow up after integration of PayPal systems and they want to know how they can improve - their follow up has always been about serving us, not just reaching out to garner a useless 5-star review.

Cons

I can't provide a meaningful area for improvement. I literally feel as though PayPal commerce anticipates my needs before I even know I need help. There have been instances where I thought, it would be so nice if I could do XXXX with this platform. I go to the help menu, and there is already a report format that does exactly what I had hoped for. And if the online help function isn't sufficient due to my lack of expertise, there is always a human literally only a phone call away. I cannot emphasize how grateful I am of this kind of support. I would happily pay twice the amount of my current fees, just to keep this support going - tho I don't want pricing to go up too much. PayPal is a HUGE bang for the buck!

Cosmin
  • Industry: Shipbuilding
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 23/11/2022

PayPal is an excellent payment processo

Pros

Online money transfers are made incredibly simple by PayPal. PayPal supports more than 13 different currencies, allowing us to send and receive money from anywhere in the world. Making a Paypal account is simple; all you need to do is register, just like when you sign up for a website. PayPal offers the option to link your bank account with your paypal account, allowing you to transfer funds from your paypal balance to your bank account. Money sent to us from other countries can be received immediately and without any delays. Simply providing our PayPal email address

Cons

they tend to limit our accounts easily especially when a large sum of funds come through it which can become frustrating

Virginia
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 3/7/2021

Perfect.. with only 2 exceptions

I trust PayPal 100%: If I need help, they're there. I've been scammed by a shady merchant, and they've gotten my money back from them. I feel like they are making things easier for online business owners like me, because lord knows we have enough obstacles to deal with!

Pros

What I love out about PayPal is that I can feel safe sending a new manufacturer money, knowing that they will protect me if something goes wrong, which it has. They have FANTASTIC customer care and just about everything I need as an online business owner, and I feel comfortable using every feature, which I did not feel using other commerce platforms in the past. PayPal has become my go to place for purchasing samples, inventory, invoicing, payment processing, rebates, and just about everything e-com related.

Cons

There are only two things I would say are inconvenient about using PayPal for my commerce: 1.) It's kind of a pain when you have to change an address. You have to go through several different tabs and change everything manually, as well as each and every business card, however, it could just be that I am not aware of a faster way. 2.) Using it on my sales funnels forces the buyer to login with each upsell. I have one funnel that has 3 different one time offers, and if they choose to do all 3, they would have to log in 4 times. This could also be due to the sales funnel platform though, so it may not specifically just be PayPal.

Gary
Gary
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 4/11/2021

Good payment processor

Undoubtedly my experience has been good, except for a limitation of my account due to the negligence of a buyer of my company's products. I love using PayPal because it allows me to associate the account in e-commerce service platforms, this makes it easier for consumers to make a payment. At the business level, having this platform is essential.

Pros

I really love this platform for fast and secure payment processing. I like it a lot because you can add bank accounts to withdraw money or send to other users, in addition to credit or debit cards, this makes payments easier. International shipments can be sent at an attractive exchange rate between currencies. This platform is used to pay for services automatically and keep accounts up to date, and has good security to protect both the seller and the buyer of the products.

Cons

I think the commissions are a bit high, especially when shipping internationally. Sometimes payments are withheld as a security measure, this can certainly affect the performance of a secure transaction as it can slow down the process. Account blocks or limitations can be seen very frequently.

Verified Reviewer
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
2

4
Reviewed on 27/1/2022

PayPal- The Payment Platform

My experience with PayPal was great until they started holding my money every week, and each hold lasts 21days unless the client confirms receipt. If that would be sorted out, I would be fine.

Pros

It allows us to make and receive payments in different currencies and is flexible in terms of making payments to multiple recipients. This has made it possible to transact with clients from different parts of the world. Reconciliation is easy as the platform provides a detailed report and transaction history. Integration with other e-commerce tools is a big plus.

Cons

Whereas the platform helps manage risks associated with fraud, having to be on the receiving end of that isn’t fun at all. Lately, I have had every payment held for 21days simply because it's a virtual product, and customer support hasn’t been helpful at all. I have provided all that they’ve requested to sort out the mess but still no progress. My clients make payments and still have to go back into the account after 48hours to confirm receipt, that’s too much hustle. I’m actually considering other alternatives as it is right now.

Alternatives Considered

Payoneer
Waldo
Waldo
  • Industry: Broadcast Media
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/3/2021

Seamless Online Integration

Our experience has been positive from the start. During the setup phase the PayPal support team were always on hand, and never seemed to rush through any of the steps. They constantly upgrade in the background, and add useful features that make working it easier in the long run. The platform also delivers on every promise and integrates across all online applications where we use it.

Pros

Firstly, PayPal is synonymous with integrity, security and ease-of-mind online transacting. This software therefore offers our customers a stability that reflects well on our own company. The features for the backend user are multiple, and PayPal has really thought about any and every eventuality.

Cons

Initially the backend takes time to get used to, and to place that framework within your own workflow. But once the backend is understood, management becomes really easy. Much of it is not intuitive if one does not have some accounting background, but even so, any user can familiarize themselves quickly.

Jack
  • Industry: Electrical/Electronic Manufacturing
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 24/6/2021

Terrible customer support

Pros

Used by a lot of people.
Easy to integrate to my online store

Cons

They limited my account which has literally paused my business activity. The reason for it? No proof of address. I have given them the bills, utility statements, government documents, even the tenancy agreement and a letter from the owner showcasing the proof of address and yet still they fail to accept it and give me an accurate reason why. Stupid!

Not to mention they LOST 500USD of my money and blamed it on my bank. I went to the bank and talked to the branch manager in which we concluded the money has not gone in. PAYPAL failed to provide enough evidence showcasing that they even started the transaction. Every time I bring it up they tell me that it is my bank's fault - same response each time.

I will be moving to STRIPE purely because PAYAL customer service is terrible. I want my money removed from PAYAL as soon as possible - if they will even let me.

If you value your money and information DO NOT, I repeat, DO NOT go with PAYPAL.

They are almost a scam.

Lacey
Lacey
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
3
Customer Support
5

5
Reviewed on 27/3/2022

Can't operate without it!

Pros

I like the fact it is from PayPal! I've trusted the company since it began! I have one of their beginning account badges, and have not regretted it once. I use or have used several of their products and platforms and IF ever there was a problem, the customer support is outstanding and always delivers!

Cons

I have no complaints about it. Its informative and well designed!

jane
jane
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/3/2022

Super impressive with online payment.

It's simple and terrific with online payment for goods.
Flexibility to work on any currency.
Impressive with support which is friendly and 24/7 support.

Pros

The refund management is great which ensure authenticity at work.
Intuitive and mobile friendly app.
Excellent with online payment for goods and services.
Reliable with project management.

Cons

It's terrific with online payment for goods

Adam
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 11/5/2024

Easy to use payment processor

After almost 3 years of using PayPal, it is still the only platform that I send invoices from outside of offline banking.

Pros

I think their best feat would be the ease of initially setting up the account and sending invoices, their customer service is top-notch. When I had emergencies I was able to get hold of them even during weekends.

Cons

The only con that made me reconsider using the Paypal Commerce Platform was the transaction holdups at the beginning and the source of funds verification that I needed to provide to their customer service to be able to unfreeze the transactions.
This was prominent in the beginning of implementing this solution.

ROLIES
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/12/2024

Very good experience

Very good experience overall, and will continue to use it

Pros

Very diverse, can be used in a lot of different countries as well

Cons

Sometimes when using all different platforms for payments its hard to keep track of all of them

Marcus
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 10/12/2024

if you cant do it with paypal it might not be legal

very useful and very inexpensive, paypal has the ability to do everything you need in regards to managing finances

Pros

i like the low cost to use paypal and the wide acceptance uf use paypal brings

Cons

navigating paypal gets tricky because it has so many features

Senthamizhkaviya
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/9/2024

Paypal is easy, secured for online transfers

Easy to transfer and accept money, at one click. I like that it gives timely updates on each step of the process to my email. Free transfer and paid transfer options are good depends on the urgency of the users. I prefer to use Free transfer.

Pros

I use PayPal for online transfers. Easy sharing of information securely, and the transfer was hassle-free.

Cons

The Paypal asked to change the account password, thought it was a good practice to keep the account secure. But no other accounts I use ask the times like Paypal to change the password.

SHAMEEM
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/12/2024

PayPal a good option for businesses

PayPal is a great tool that can be used to help facilitate financial transactions in varied scenarios. It's more or less user friendly with the ability to send links for payments.

Pros

- easy to send links to request money
- options for multi currency selections
- you can link PayPal to your bank account, option to link even more than 1.

Cons

- searching for transactions could be improved
- requires 2 factor authentication which can be hard if you travel internationally
- high transaction fees

Verified Reviewer
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

3
Reviewed on 15/11/2024

Last Resort

Pros

That I can send and receive money and have the ability to invoice customers.

Cons

It can take a long time to process payments to my account, they charge fees and they are not known to be very secure.

Noxolo
Noxolo
  • Industry: Accounting
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/1/2024

Personal View on Paypal

Pros

I love that I can get my money from abroad to my bank account. I find that the fees that they charge are super reasonable and that it has the best currency conversion.

Cons

I just wish it had a tracking program especially when one is making an internal currency in a different currency. I also wish one had an option to create a quote before converting currencies.

Tamara
  • Industry: Hospitality
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 19/5/2023

PayPal's Commerce platform is a great business tool to use

Using PayPal Commerce Platform has overall been a pleasure and a joy, as you know that your transactions, data and funds are secure and accessible any time you need them. The quality of customer support is on a very high level and any major issues get resolved quickly.

Pros

The commerce platform from PayPal is well made and straight forward. It is quick, somewhat simple and easy accessible. It provides all of the tools that you may need for business transactions and invoicing, receiving and sending of funds and reporting.

Cons

Some of the functions lag from time to time, reload in the middle of the data entry process, but it is not an often occurrence. The platform does not have many glitches or major down sides, it will give you some headache from time to time but it is stable, safe and secure - and that is what matters.

amine
  • Industry: Food Production
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 30/11/2024

Payment Solution for Businesses

They appreciate the reliability, security, and global reach. The trust associated with the PayPal brand helps boost customer confidence and conversions

Pros

Supports credit/debit cards, PayPal balance, Pay Later options, and more

Cons

Reports of sudden account freezes or fund holds without prior notice

Ricardo
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 6/5/2024

My favorite payment method and taker

Pros

It was the easiest payment processor to set up.

Cons

Limits on money withdraws can slow down business on my good months

Melissa
Melissa
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
0

3
Reviewed on 20/11/2023

Paypal through more detailed eyes

For the specific needs most would need, like sellers, professional shoppers, etc. to name a few of the targeted users, PayPal commerce platform is a smart & inexpensive requirement most would appreciate.

Pros

The numerous extras/add-ons & the ease of use needed to use them are a few reasons/selling points to keep in mind if considering connecting with the PayPal commerce platform.

Cons

Like most PayPal branches, customer service leaves a lot to be desired. At best, I'll say they at least answer when contacted at least 2x. At worst, it takes a minimum of 2x to be answered & even when you finally do get a response it's only after waiting a crazy amount of time, typically whatever issue you need help with is either resolved on its own or it's status changed from bad to extremely terrible regardless.

Shola
Shola
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/12/2023

A pacesetter in e-commerce

This is best payment system I have ever seen.

Pros

I can make payments for good and services worldwide.

Cons

However, their services like receiving of payment is not available to people in my home country, Nigeria.

Michael
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

4
Reviewed on 4/6/2024

Good Functionality, Questionable UX

Pros

PayPal Commerce Platform provides all the payment processing, invoicing, and shipment management functions I need to run my small business.

Cons

The UI is a little bit frustrating. It’s hard to see all your information in one place. Each function feels siloed off from the others. The ShipStation integration is particularly awkward.

Brix Jasper
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 5/6/2024

Best payment tool

Excellent and so exceptional in terms of features

Pros

Its easy to use and its very friendly to navigate

Cons

Some delays of payment somebody and bugs

Rossella
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 7/9/2024

Easy to use

Pros

Easy to use and log in, logs me in with phone number only so it makes it easy and quick to pay

Cons

That it takes you to a different webpage

Oumaima
Oumaima
  • Industry: Environmental Services
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 7/7/2023

Empowering Businesses with Seamless Payment Solutions

PayPal Commerce Platform aims to provide businesses with a comprehensive payment solution that facilitates seamless transactions and offers a range of features and capabilities.

Pros

PayPal Commerce Platform offers a comprehensive set of payment solutions, catering to businesses of all sizes. From accepting online payments on websites and mobile apps to enabling in-person transactions through point-of-sale (POS) systems, PayPal covers a wide range of payment needs. This versatility allows

Cons

Occasionally, businesses have reported instances where their PayPal accounts were suspended or limited due to suspected fraudulent activity or violations of PayPal's acceptable use policy.

Houyamne
Houyamne
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/7/2023

An amazing online payment pipeline

Paypay commercial platform helps us to accelerate business growth and deliverables. I highly recommend it.

Pros

The Paypal commercial platform helps us to go beyond just simple payment collection. The most amazing phase of it is that it supports recurring billing, helps us to better manage risks, and overall; onboards customers.It's fast, reliable, and available all over the world. It also supports 100s of different currencies.It helps us to create and easily manage invoices, make payments, and accept payments in different installments. Integration with tools like Zoho Desk is very easy and works just very fine.

Cons

There are no issues with the tool so far, It works pretty well.

Patric
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/5/2024

Paypal platform safest

Pros

It is easy to use AND meet the safety standards.

Cons

It can be a short delay in actions but it is not problem.

Elena
  • Industry: Higher Education
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 3/12/2023

Great for Payment purposes!

Pros

Paypal is a great commerce platform for making payments to different companies, small business owners and has a great customer service team. Appears secure.

Cons

Sometimes there may be extra charges depending on what credit card is used.

Jean
  • Industry: Consumer Services
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 4/6/2024

Top payment processing platform

Pros

It integrates with a wide array of websites and makes payment processing a breeze and very secure

Cons

I honestly can't think of any cons for PayPal. Top notch!

Meghan
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
3
Customer Support
0

4
Reviewed on 25/1/2024

Not for personal/small businesses

Pros

Great for basics of creating invoices and getting shipping labels

Cons

Not worth paying for. Since they disconnected their own payment processing and use an outside company it's more difficult to use.

JinZhen
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 15/9/2023

PayPal Commerce Platform Review

PayPal Commerce Platform is user-friendly, global accessible, and secure, making it a top choice for online businesses.

Pros

User-Friendly. PayPal Commerce Platform offers a simple and intuitive interface, making it easy for anyone to use, even without technical expertise.

Cons

Transaction Fees. The fees can be relatively high, impacting profit margins for high-volume businesses.

Kaytie
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 30/3/2024

Seamless Service

Pros

Very easy to use, quick for payments to clear.

Cons

I have tried setting up my work account on my personal laptop/ phone for when I am remote working, or travelling to another propperty but I can't log in. Someone suggsted this could be due to my devices capability etc however this is something to bare in mind.

Verified Reviewer
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 19/5/2023

Helps with daily tasks

I love PayPal and use it daily it’s great for sending and receiving money and invoices and things

Pros

That you can send and receive different types of currency

Cons

That they throw security flags easy and it may be hard to send money at times

joanne
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/7/2023

paypal

Pros

paypal is a large trusted platform that everyone recognises

Cons

have not found anything that I don't like yet

487 reviews

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