--- description: Review of CMNTY Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CMNTY Platform | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Market Research Software](/directory/4222/market-research/software) > [CMNTY Platform](/software/40795/cmnty-platform) # CMNTY Platform Canonical: https://www.softwareadvice.ie/software/40795/cmnty-platform Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/40795/cmnty-platform?page=2) > CMNTY Platform is a highly intuitive online platform used by marketers and insights professionals for project-based market research and continuous insights communities. CMNTY's platform and services include panel recruitment, qualitative and quantitative research activities, video focus groups, moderation, AI-powered data analysis and reporting. CMNTY Platform offers a variety of qualitative and quantitative research methods, including digital journals, discussion boards, surveys, IDI and virtual focus groups combined into a single online platform. CMNTY supports short-term (turnkey) projects and continuous insights communities. Launch your project within a day, and get actionable insights within just a few days or weeks. Get a 360-degree view and continuous in-depth understanding of your target audience. Provide your client or business department with actionable insights that help them make better-informed decisions. > > Verdict: Rated **4.6/5** by 35 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 35 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CMNTY - **Location**: New York, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$499.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: CMNTY offers 3 plans: Professional, Advanced and Enterprise - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish, Turkish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - API - Alerts/Notifications - Benchmarking - Chat/Messaging - Communication Management - Content Management - Customer Segmentation - Customisable Branding - Customisable Questions - Data Import/Export - Discussions/Forums - Email Management - Face-to-Face - Feedback Management - Gamification - Group Management - Ideation - Member Directory - Membership Management - Moderation ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Market Research Software](https://www.softwareadvice.ie/directory/4222/market-research/software) ## Related Categories - [Market Research Software](https://www.softwareadvice.ie/directory/4222/market-research/software) - [Community Software](https://www.softwareadvice.ie/directory/4515/community/software) ## Alternatives 1. [CleverX](https://www.softwareadvice.ie/software/450192/CleverX) — 4.7/5 (101 reviews) 2. [Tremendous](https://www.softwareadvice.ie/software/262872/tremendous-rewards) — 4.8/5 (456 reviews) 3. [Make Opinion](https://www.softwareadvice.ie/software/418594/make-opinion) — 4.8/5 (65 reviews) 4. [Semrush](https://www.softwareadvice.ie/software/355847/semrush) — 4.6/5 (2316 reviews) 5. [Similarweb](https://www.softwareadvice.ie/software/156898/similarweb-pro) — 4.6/5 (251 reviews) ## Reviews ### "CMNTY Experience" — 4.0/5 > **Marie** | *17 May 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Has all the basic functionality needed to run an Insights Community. Great value. Useful functionality to create dynamic segments. Great customer service and support in helping address questions. > > **Cons**: Could be easier to use. Was hoping for analysis to be a little easier to do. > > I was very satisfied overall considering I was able to launch an Insights Community in a couple of weeks and I gained very valuable insights from this project. ----- ### "We adopted the platform as our "new Intranet with extranet capabilities" and it works well for that\!" — 4.0/5 > **Douwe** | *15 May 2017* | Information Services | Recommendation rating: 9.0/10 > > **Pros**: Easy to learn. Like LEGO. Slick but not overdone layout \& design capabilities. Great functionality for nice price. Though the platform was not primarily designed for the use we do and see growing, it fulfills most of our needs. We also see @ feel great adoption bij CMNTY company and support. So we trust we find our grow path together. > > **Cons**: We are up to use it with quite a lot of fora \& blogs. The directory structure could be more flexible (harmonica functionality). Also a bit more design functionality per blog/forum would be nice. From the information sharing point of view we'ld like to bring more variety in visualisation (like magazines do). Also we are in need of a better/extendable/lay-outable member profile page/stamp per member. > > communication in the team without central persons having to catalyze is great, it connects our virtual team. and it provides us with a logical (cloud based and allways access-able) platform for all our information, questions and idea sharing needs. ----- ### "Depending on your needs and use case it's a good product" — 4.0/5 > **Candis** | *20 September 2017* | Recommendation rating: 7.0/10 > > **Pros**: It's very easy to setup and use. The gamification elements are good and the feature set is nice if you don't have complex needs and expectations. The support team is very responsive. > > **Cons**: For a community building platform, there's some core functionality (like threaded replies, reply tracking, user-level statistics) that are either unavailable or require a higher level subscription. Since they're essential to getting a community off the ground not including them in the basic package can mean the difference between a community growing or stalling. Obviously, that's pretty important. ----- ### "Easy and professional" — 5.0/5 > **Nicolas** | *27 January 2018* > > **Pros**: It is easy to use and to publish directly relevant content. The cmnty has a proffesional look and feel and a lot of features. The service is direct and personal. > > **Cons**: The passwords requirements of 10 items and the pricing model above 250 users is expensive. the webshop tooling I would like an automated forward systems that gives you a signal when somebody is purchasing a product ----- ### "CMNTY Platform is a perfect platform that has allowed our small trainer really interact\!" — 4.0/5 > **Edson** | *2 November 2017* | Nonprofit Organisation Management | Recommendation rating: 9.0/10 > > **Pros**: CMNTY Platform is easy to set up and very friendly/intuitive to use platform. No need to special training to admins or users. Perfect\! > > **Cons**: It took me some time to understand how the set up menus are organized. It is a different approach for the set up areas. But, once we get it, it is easy to set it up. > > All in one place - communicating, sharing, and receiving requests from our users. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/40795/cmnty-platform?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/40795/cmnty-platform) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data