Rippling

Pros

It's really easy to use, all the informations are organized so it makes everything clear about where to go or click, also the explanations are very simple so it doesn't take too much time to learn. I use Rippling to work everyday and it's 100% porcent better the other websites we used to use on the company cause everything was so difficult to understand so wasn't simple to use.

Cons

I wish it could have some tutorial videos about the first use and everything though it's easy to do it alone.

Pros

The ease of updating my personal and baning information.

Cons

I wish on the Time & Attendance, that on the graph, the duration section would track the overtime differently. It is time consuming for me to add up my daily hours to see if I am going to go into overtime at the end of the week.

Pros

Has all the right features and is a very robust holistic platform. Lots of integrations to pull in information

Cons

While intuitive, it's not the most user-friendly interface. Also too many emails that aren't relevant about already completed tasks.

Alternatives Considered

Reasons for Choosing Rippling

Switched From

Reasons for Switching to Rippling

Pros

Rippling has allowed our company to be much more efficient with our onboarding and offboarding processes. We now have workflows set up in Rippling that assign tasks to different team members as part of the onboarding and offboarding process. This has helped keep our team more organized and allowed them to be more efficient.

We have also been able to eliminate a lot of paper processes by moving onto Rippling. All of our onboarding documents are now completed electronically, which includes the I-9. In addition, all time off requests are submitted through Rippling as opposed to a paper time off requests with our previous system.

We also recently went made an investment in the Rippling spend app. We are very pleased with how well this has worked out for our company. Our administrative time has decreased significantly and we have better visibility into credit card transactions that are made by our card holders.

Overall, Rippling has been a great investment. It has allowed us to move towards a fully remote work environment. Our documentation is much stronger and stored in one central repository.

Cons

I really can't speak to any specific areas of Rippling that have been problematic for our team.

Alternatives Considered

Reasons for Choosing Rippling

Switched From

Reasons for Switching to Rippling

Pros

The information that is often needed but is scattered and can be collated is collated here. People sometimes fail to understand that, even though employers or recruiters might be open to telling the employees or emailing the employees the details that they ask for, without bias and promptly, it is still less preferable than having all the relevant information on demand, in one location. It adds to the usability and convenience while removing an obstacle.

Cons

Engineering bugs. A product at this level cannot have engineering bugs show up in production. Errors should have try-catch blocks. The process should add relevant hold timers and checks so that incidents like emailing a rippling link to the employees, which isn't yet active on the platform, are avoided.

Pros

Integrates with nearly every core system we have for our employees, and makes it incredibly simple to provision and deprovision licenses as part of onboarding and offboarding.

Cons

The transition from our MDM provider to theirs was a bit strained. Took months longer than everything else.

Pros

What I liked most about Rippling is the ability to set up my payroll to my liking. I changed my payroll deposit account in just a few minutes, they even made a small deposit into the new account to verify that everything was okay. Best of all, they kept me well informed throughout the entire process. Transparent and timely communication is key for me.

Cons

I am waiting for a brand new AI Assistant

Pros

Ever since our company used Rippling, I never got a delay in our pay ever again!

Cons

Not a big deal, but in the app, there's no option to see the Payment Tracker. I either have to go to my phone's browser or check it on my PC.

Pros

Easy to use and has every tool needed for the day-to-day work

Cons

The lack of multiple currency options to withdraw the payment

Pros

easy to use, friendly interface, straight.

Cons

dont really have something bad i could say.

Pros

Ease of use as a member of the people operations team, onboarding, benefits, etc. time has been cut by more than half.

Cons

After joining PEO, you need to reach out to solve simple issues that you could have previously solved by yourself, they are quite responsive and you can get someone on a zoom within minutes however.

Pros

I love everything about Rippling, all the different features and how easy it is to use

Cons

Wish it was a little cheaper for a Rippling member to help set up rather than paying for help vs free for on your own

Pros

Our team is fully remote and has both employees on a payroll, and international contractors. With Rippling, we're able to every contract and payment in one single platform.
Setup is quite quick, more or less 1 hour, and the customer care rep who guided us made it very simple and clear.
They have a great customer care team, always available to help with doubts (which you'll have, especially if you don't use it daily. There's a lot of features)
Cost is very competitive, it was cheaper than other international hiring platforms. Do negotiate.

Cons

The setup is not the easiest, I'd have struggled to do it alone. But the guided onboarding is great and the reps very helpful and available.
International payment has a quite high fee for each payment $-$, which is 20$ for each payment.

Alternatives Considered

Reasons for Switching to Rippling

Pros

Their product offering affords much more customization that other PEO's that we visited with. Their client portal is also much more intuitive than any other solution we looked at.

Cons

I haven't ran into anything that has not been great at this point.

Alternatives Considered

Reasons for Choosing Rippling

Reasons for Switching to Rippling

Pros

Ease of payroll processing which has significantly help to cut down time on payroll processing.

Cons

Lack of phone line support. We can only submit tickets on the portal. They are usually quick to get back but having phone support helps with instant support in case of emergencies

Alternatives Considered

Reasons for Choosing Rippling

Switched From

Reasons for Switching to Rippling

Pros

Great customer service support, system is intuitive and easy to use.

Cons

Rippling does not support custom benefits for EDI feed setups.

Pros

- Employee onboarding was fully digital/remote and very seamless
- Integration with learning management systems, like for harassment prevention training, was nice and easy to complete.
- Managing pay and benefits from the employee perspective is very intuitive.
- Review cycles are also a nice feature to formalize employee/management reviews and cadences.

Cons

In performance reviews, after that review cycle was done, I did get lost once trying to find the completed reviews. I eventually found it, but that UI wasn't as intuitive as the rest of the experience in Rippling.

Pros

Rippling has a nice clean interface. It took me some time to get used to it, but now whenever I need to approve timecards or check PTO balance, it's smooth and easy.

Cons

I don't love having to switch between Admin account and Employee account, and I used to always get confused between the Time & Attendance and Time Off sections, before I remembered to look for the icon versus the first word.

Pros

I love to use rippling as it is very user friendly, it can be access through phone, tablet, laptop and PC, and it holds most information about our company.

Cons

To be honest, there is nothing I can say bad towards rippling.

Pros

The easy navigation while using rippling and efficiency. Definitely a product that will help keep track of payroll, scheduling, etc.

Cons

There is not a thing I have not liked so far.

Pros

Rippling automates workflow such as employee management, human resources, payroll, IT provisioning and benefits administration in one place.

Cons

The problem is me since I have not yet explored all the features on Rippling.

Pros

It is user friendly and very customizable.
You can create custom fields for nearly everything you need.

Cons

The travel spend platform needs improvement. It has been freezing on our employees when they upload receipts. However, Rippling has been great about taking the necessary steps to fix this.

Pros

It is a very intuitive and straightforward tool, which helps me to avoid the hassle of "switching" from one different tool to a different one and checking in different platforms information that I need.

Cons

There is an opportunity area related to AI, where the user could type/say (for instance) "hey, I would like to know, given my yearly accrual, and if I take x amount of vacation days in November, if I would have the right to request x amount of vacation days in November", or calculations that the user still does by hand based on the information provided by Rippling.

Pros

The ease for employees and employers/supervisors to edit, request, and approve Time Off requests.

Cons

Nothing! Very easy to use and navigate. We have not had any reason for anything negative to be said about Rippling.

Pros

Rippling is very user friendly. I like the functionality of keeping up with my PTO.

Cons

I don't have anything that I dislike about my using Rippling so far.

Pros

Its the best HR platform that I ever used, I can got all the control of my contract without need to talk with my immediate manager, that's reduce the time to solve or track issues.
Is so intuitive, all the tools al correctly arranged and I find what I need quickly. Also all the forms and filters are so clear, you can get many information with a good granularity in terms of time, amount value or alphabetical order, that's apply for your time reports, payment fees, off-time reports, contracts, so on.

Cons

I mention the UI is so intuitive, but sometimes are many options so you don't know what can works better for you, so are a curve of learn that you need to complete in order to take advantage from this tool.

Pros

Rippling stands out for its seamless integration of HR, payroll, and IT systems, making employee management incredibly efficient. The intuitive interface and automation features save time and reduce errors.

Cons

Rippling can be overwhelming initially due to its wide range of features, and some advanced customizations require a learning curve.

Pros

Their sales team and customer service was helpful in the initial stages when they were soliciting our business. After that, things went downhill.

Cons

We've used Rippling since 2022 as an all-in-one HR and Payroll provider platform and it's been a nightmare. Their payroll system does not allow for the most basic exemptions based on certain qualifications and they've charged us over $2,000 in fees for missing tax agency accounts that we never needed to set up in the first place. We've been fighting for more than 6 months to resolve it and keep hitting a brick wall of AI response and closed cases with no actual resolution. Their customer service is abysmal once they have your money and a contract. They've also been mining our employee's profiles to soliciting their personal emails for sales pitches. Stay away.

Alternatives Considered

Reasons for Choosing Rippling

Switched From

Reasons for Switching to Rippling

Pros

The support team and response time has been incredible.

Cons

N/A - they have provided nothing but a superb experience.

Pros

Easy to use
Smooth implementation
Lots of integrations with other programs

Cons

Cost can add up quickly when adding the various features

Alternatives Considered

Reasons for Choosing Rippling

Switched From

Reasons for Switching to Rippling

Pros

As an HR Generalist, Rippling has revolutionized the way I work and manage our business. It has reduced the basic rate of "human error", increased and streamlined all onboarding procedures from first step to last, improved our overall compliance in both the fields of Accounting and Human Resource. It has given our employees an all-in-one platform where they have agency to regulate their benefits, understand their wages, easily make changes during QLE's and give them the confidence to understand their benefits, equity shares, offers and payroll. Rippling integrates into Culture Amp (our Employee Engagement software) and SLACK - But the ease of use and ease of implementation is what I like most.

Cons

Rippling needs to help foreshadow possible issues and help educate their admins so they can stop problems before they start.

Alternatives Considered

Reasons for Switching to Rippling

Pros

Rippling is always adapting and enhancing their products. They have a full suite of solutions and a support team available to offer guidance. I have been very impressed with their tooling and how their products have scaled with us as our business has grown from 100 employees to over 400.

Cons

Rippling has many integrations; however, most third parties are only one-way, which creates some limitations. Additionally, one vendor that we wish Rippling would build an API with is Sparrow - this has been on the wish list for several years. It appears adding new integrations is not high on Rippling's roadmap at this time. As such, be sure to confirm what integrations are available and if they are 360 or 180 connections, before purchasing so that you have the right expectations going into it.

Alternatives Considered

Reasons for Switching to Rippling

Pros

User friendly interface, comprehensive HR management features, ability to automate processes, centralized platform for payroll, hiring, and benefits, and its strong global payroll capabilities, making it easy to manage employees across different locations; all while providing a smooth and intuitive experience for both administrators and employees.

Cons

Sometimes it has poor customer support, a complex onboarding process, limited third-party integrations, a slow mobile app, issues with bugs that can expose sensitive information like employee compensation, aggressive sales tactics, and concerns about the platform not always functioning as expected, particularly when it comes to complex HR needs

Pros

Access to multiple apps

1. Pay

2. Org chart

3. Hiring

4. Reviews

5. Leaves

6. Employee-related documents

7. Personal details

Cons

Nothing so far - i am enjoying it. I dont think it lacks anything

Pros

- Fast user experience.
- Quick access and single sign-on to Benefits, HSA, 401k account.
- Ability to split up the paycheck into 2 different bank accounts.

Cons

Accessing Benefits section from phone is challenging. I had to turn the phone to the side to be able to read it otherwise all the data is merged when holding vertically.

Pros

Rippling is an easy platform to use that has a user-friendly interface which helps in navigation. It is also an all-in-one platform that enables HR and Payroll Solutions. It has Automated HR solution. It has a responsive customer support team.

Cons

Rippling is okay and has no problems or issues.

Pros

It's easy to use and it's incredibly convenient.

Cons

Not much visibility when it comes to seeing my colleagues annual leave.

Pros

Our company uses Rippling for managing Medical, Dental, Insurance, and other benefits. Enrollment flow is easy to use in the module without any specific domain knowledge. Clear and concise page-wise flow makes it easy to handle and move from one page to another. Signing the documents is easy as you can electronically sign them.

Cons

Lack of integration of AI in its module and video for each module before enrollment and tasks.

Pros

Rippling is a great all in one HR and payroll tool. The best thing about Rippling is that the system is very innovative and the user interface is very friendly making it easy to manage.

Cons

Rippling needs to improve the payroll component as sometimes it takes a lot of time to configure the changes.

Pros

Very easy UI with intuitive workflow making it easy to onboard employees and manage tasks.Furthermore,it combines HR, Payroll and benefits in one place.

Cons

For the past 2years I have not encountered any challenge.

Pros

1. It has access to not only payroll documents but also others like uploading my important documents, checking my holidays and requesting days off, have access to company directory and many more other features
2. It has 2 step authentication which makes the app secured and safe
3. Easy to use: not complicated and very straight forward and great user interface

Cons

1.Support delay: their customer support is not that impressive
2. There alot of bugs which needs to be fixed as this at times causes lacking in the App.
3. They do not have any video tutorials for new users
4. All the documents do not show up in the mobile app version and need to use my desktop to gather documents like my tax slips which at times can be a bit tricky to find.

Pros

For a remote team it is a live saver when it comes to payroll and devices management.

Cons

I will be nitpicking here but the UI on mobile can be better.

Alternatives Considered

Reasons for Switching to Rippling

Pros

My most liked features include:
Consolidates disparate information in one place
Allows easy access to payroll for both admin and employees
Simple, streamlined access to benefits

Cons

Areas for Improvement:
Single sign on could be improved
PTO platform could be more intuitive
Better push notification system

Pros

Rippling has given us the ability to automate many of the mundane HR tasks so that we are freed up to be strategic partners with our organization.

Incredible customer service. Easy user end experience.

Cons

A few features within the system are somewhat limited; however, Rippling has been very responsive to suggestions and is working on implementing them

Alternatives Considered

Reasons for Choosing Rippling

Switched From

Reasons for Switching to Rippling

Pros

It was super user friendly and very easy to use!

Cons

It is definitely built for smaller businesses and the reporting feature was not my favorite.

Alternatives Considered

Reasons for Switching to Rippling

Pros

It tracks all minutes, and gives you exact.

Cons

No Cons from my part. I would said that "why my previous companies I work with, didn't discover Rippling"

Pros

i like the fact that i can see all my assigned employees time sheets

Cons

it would be helpfull to have some sort of GPS tracking at least at time of clocking in and clocking out. Its not necessary thats GPS be ON the entire time an employee is clocked in as that really DRAINS the battery.

Alternatives Considered

Reasons for Switching to Rippling

Pros

We moved to Rippling because of the incredible depth of features across the HR employee lifecycle. Previously, we had separate tools for HRIS, performance management. This was incredibly expensive and cumbersome to run standalone tools. With Rippling, we consolidated our entire people stack into one which empowers us to increase efficiency, reduce cost and manage everything from one place.

Cons

Rippling is not the most beautiful UX/UI and can be a little jarring. We used Lattice before Rippling and the UX was beautiful. This, of course, isn't the most important thing but it was noticeable.

Pros

Rippling is best software for payroll management, expenses tracking, employee management.

Cons

There is not so much to dislike it one of the good software. But I faces issue with reports section.

Pros

I love how convenient and straight-forward Rippling is. You don't really need too much training to learn how to navigate it and each step is usually well explained or well-guided by Rippling prompts.

Cons

I don't like how chaotic it can look or overwhelming it can look when using it for recruiting, although it is self-explanatory and layed out well, but I think that the feeling depends on how the hiring process goes and not necessarily Rippling as a platform.

Alternatives Considered

Reasons for Switching to Rippling